2020 Kia Telluride

1) Front sunroof exploded suddenly on highway while driving at 67 mph. Nothing hit the sunroof and there was no prior crack. The sunroof was inspected by our insurance appraiser and I can provide photos of the incident. 2) There was the sound of a loud "boom" followed by shattering glass raining down over my head (driver) and that of my teenage son (passenger seat) causing us to duck inside the car while driving down the highway at 67 mph. We could have swerved into traffic or off the road causing an accident and bodily harm. Additionally, the shattered glass itself could cause bodily injury. In our instance, the sunroof visor was closed, capturing the shards of glass. 3) Yes. The problem was confirmed by an independent service center hired by our insurance company to replace the glass. 4) Yes. The vehicle was inspected by an appraiser from our insurance company. 5) No. There was no warning and no prior symptoms of the problem.

I have a 2020 Kia Telluride that I bought brand new from Kia. I have performed regular maintenance on the vehicle and performed the repairs required by any recalls. When my vehicle surpassed 75k miles, the vehicle started having issues with excessive oil consumption. I had my vehicle serviced at 75k miles with the oil changed. When my vehicle was passed 79k miles, the vehicle started stalling, piston misfiring, and engine started vibrating. I took it into the dealer, and they performed diagnostic tests. The determined pistons were working fine but my oil level was very low. This was around 4k miles after my oil change. Kia requires oil changes every 7500 miles. I had the dealer change the oil. Once again, when my vehicle was approaching 4500 miles, the vehicle started to vibrate, piston was not filing properly. I checked my oil level, and it showed very minimal oil on the dip stick. The oil level was well below that was needed for the engine to properly operate. I put closed to 5 quarts of oil to get the engine to the oil level it needed. I am concerned that the excessive oil consumption can lead to the vehicle stalling on the road resulting in collision with other vehicles resulting in bodily injury or harm. According to Kia the oil consumption is fine. How is consuming 5 quarts of oil in 4500 miles fine when the manufacturer states oil changes are required every 7500 miles? The engine itself has a capacity of 6.9 quarts. At the rate my engine is burning oil, I would need over 7.2 quarts of oil to drive 7500 miles. Additionally, having an engine continuously operating with low oil would result in engine damage and thousands of dollars in repairs. The problem I am having in my vehicle is experienced by thousands of Kia Telluride owners. It's the same problem Kia has had in the past with other models. Kia is trying to avoid repairing their defective vehicle and placing the burden on the consumer.

the center infotainment screen has turned green. sometimes a hazy green, othertimes almost a solid green which affects the back up camera system when you are trying to back up and not hit anyone or anything. I have brought to the dealership and they stated the head unit is defective and needs replacement. I elevated to Kia Customer Care and they stated that because it is out of the 36,000 mile warranty they would not help. I even stated that as car is not a newer car was not asking for a brand new unit, but asked if they would at least put in a cheaper re-manufactured unit due to the safety issue and they denied that as well. I am on the kia telluride forum and multiple other people are having this issue. this is a defective part and as it is related to a safety issue needs to be replaced and covered by KIA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car has been brought to KIA for transmission issues multiple times and the associate tells me to just tighten the gas cap to get the light to go off. The car is not shifting properly and will "jump" or "lunge" forward while driving. I have noticed that the RPM's will jump and bounce around, seemingly down shifting, then shift again, and then down shift again, which causes jerking motion. The reason I initially took the vehicle in was for a "shake" or "wobble" when accelerating up a hill (semi steep incline) or at freeway speeds (55-70MPH). In these instances, the vehicle will have a hard time shifting and temporarily lose momentum causing concerns for me and other drivers on the road. The transmission light will go on and I call KIA to be told to tighten the gas cap. I recently brought it in for the third time and they diagnosed something different. I have mentioned the transmission each time, but they have focused on other items and not the transmission. I have had the shocks replaced, the tires replaced, alignment performed, and the problem still persist. However, the dealership will not look at the transmission and says that it is the other items, but the issue still remains after fixing the other items. The shock failure caused other items to wear out and the dealer should be on the hook for those items. I have brought the vehicle in dating to last year for the transmission issue with no help from the dealership. Please take action so that we don't lose our lives or put others at risk for injury.

I have the white pearl paint on my 2020 Telluride. It’s chipping in chunks on the roof and in smaller batches across the body. I paid extra for this paint and from recent research, I’m reading this is a common issue. I’d like this to be repaired. I only have 37,000 miles on the vehicle. I first noticed it as small chips and now it’s present in more locations and expanding in width and length.

The contact owns a 2020 Kia Telluride. The contact stated that the vehicle was experiencing excessive oil consumption. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 76,500.

When I brought my car into the dealership to fix the open recall on the sest heater and get it serviced, the dealership did their multipoint inspection and discovered that with just 37950 miles, the rear brake pads and rotors need replacing. The front pads were at 6mm and the rear pads were at 2mm. They informed me that they recommend replacing the pads at 3 mm - at 2mm it is unsafe to drive. As, it is unusual for rear pads to wear before front pads - we suspect that there may be an issue with the parking brake not fully disengaging.

The Pearl white paint used on Kia and Hyundai models does not adhere to the primer coat underneath causing bubbling and eventual paint peeling issues overtime that is premature in nature. This has been reported in numerous locations across the internet as found by a basic search for the issue. Consumers are left to foot the bill on a improper manufacturing issue that should be taken care of by the manufacturer.