2020 Kia Telluride

The infotainment system which includes the backup video system has turned to a green screen intermittently on these models. We just started experiencing this issue in the past week. After searching the Kia user forums, it appears that many people are having a similar issue. When we took it to Kia they stated that car is out of warranty and the part cost alone was over $5000 to repair the head unit. It seems they know they have an issue but don't want to acknowledge it and quickly revert to the warranty. I'd like someone to investigate this as it's a safety risk when you a backing up the car.

Sunroof could not be retracted due to track breaking during normal operation. Repairs have been made and part is not available for inspection. Passenger safety put at risk due to exposure to rain and cold in the passenger compartment. Problem confirmed at an independent service center. Vehicle was inspected at the service center. This happened without warning. Other owners have experienced the same problem.

History of engine randomly lurching/ hesitation when shifting. Have brought car in when it stalled out while driving, or at light. Largest problem now is oil leaking excessively. KIA has not been forthcoming on their history with this issue on 2020 Tellurides. Have been dealing with this the past couple of months and needed to bring it in for 'checks'. Service tech said that ½ Quart of low oil after 1000 miles was not enough for KIA to flag; told me to come in at oil change time. He said I did not need to worry as it was still covered under 100,000 warrantee. After checking it myself after driving another 1000 miles, I found that it was low. I brought this in for immediate concerns. I was told to 'wait' as my Service Tech was not there that day. He called me the next day to tell me I should bring in when I can so they can write up an 'approval ticket' for KIA. I brought in the following week. Again he was off. I spoke with another tech who told me it was low 2 ½ Q of oil - this was a week later. I now have to wait for KIA to 'approve'. I was told this could take a week or longer.. I need my car. I asked for a rental and was told I may have to pay for it. This is frustrating and disturbing. I am told by other tech that I will probably need a new engine and I should not drive my car until it is addressed. This car is 4 ½ years old and has less than 70k miles.

Vehicle burns oil, current mileage at 169k. User manual indicates 7500-10000 miles between changes, I am original owner. Dealership service set for 5k intervals since purchase and done on time. At 99k noticed noises from engine, light rattling but couldn't replicate and couldn't pinpoint at dealership service. At 112k noticed burning oil and rattling noises when accelerating from stop. Changed to 3k oil change intervals, began using premium fuel. 1quart of oil at 0-1000 miles from oil change (had a consumption test at dealership and confirmed "normal" at 112k), sub sequential mileage burns more than 1quart between 1k intervals, can easily burn through 4-5quarts between 3k oil changes. Oil smells slightly like gasoline closer to oil change time. Outside mechanic confirmed rattling as detonation. Concerns of oil not "burning" but mixing with fuel either through oil vapors getting through PCV valve and diluting fuel octane causing rattling. Knock sensor suppresses from causing engine damage, but still happens. Fuel may be getting into the oil, not sure how, but wouldn't explain detonation. No codes, no other issues. Only check engine light since rattling noticed at 99k was failing O2 bank 2 sensor which was replaced by licensed mechanic with OEM parts. The amount of additional oil maintenance and changes were not disclosed on expected maintenance costs sheet posted on vehicles, nor is it communicated in the users manual. Personal opinion is the additional maintenance between changes is unreasonable, and oil isn't "burning" but leaking into the combustion chamber.

Sunroof malfunctioned on opening, went off the tracks and is now stuck in an open position. There were no obstructions causing the sunroof to be lifted and dislodged from the tracks. The integrity of the vehicle and its passengers are compromised due to being openly exposed to the elements. Risk of theft, further damage, and injury. Dealership unable to service the vehicle in a timely manner. Problem has been confirmed and inspected by an independent servicer. No warnings or other symptoms.

Wind deflector snapped on Sun roof causing. Sun roof to get lodged and get off track. Unable to close Sun roof now opening it to all types of weather. Safety issue not being able to close the Sun roof while transporting passengers especially children. Kia dealership aware and refusing to help. Wind deflector is a known issue for the 2020 telluride sunroof as found by the NHTSA bulletin on this defective part. Dealership refusing to help since out of warranty even though it is a known issue.

The contact owns a 2020 Kia Telluride. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the dealer was performing an oil consumption test. In addition, the contact was advised by the dealer that further diagnostic testing was needed to diagnose the failure, which could result in the engine being disassembled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the valve cover gasket was replaced. In addition, the oil housing was replaced two times. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 161,000.

Only owner of a 2020 Kia Telluride SX Prestige that just crossed 60,000 miles. We don't use the sunroof but yesterday 7/30/25 we opened it, the wind deflector arms had broke which caused the sunroof glass to come off the track. Now it won't close at all. This can put my family at risk due to excessive heat in Texas, fumes that should not be getting inside the vehicle and rain water. This has been reproduced and inspected by the Kia dealership. Since I'm over 60,000 miles this is not covered under warranty. No warning lamps or notifications since it's the sunroof. We just wanted to cool down the car quicker by letting the heat out - so totally normal operation that ended up with a sunroof being stuck open. Very frustrating!

Sunroof would not open or close properly. Dealer said arms broken. Need entire new sunroof at over $5000 plus labor! To replace just these small pieces. The glass is out of the track and taped down. It is a dangerous fix. I cannot understand why Kia won’t fix with it being a known malfunction of sunroof mechanism assembly according to TSB. I am out of warranty by 6 months. I contacted Kia and this was their response. Need help please.