I'VE HAD MY 2020 KIA TELLURIDE LESS THAN TWO WEEKS, GOT INTO THE CAR WHICH WAS PARKED IN THE GARAGE AND THE WINDSHIELD WAS CRACKED. NEVER HEARD A ROCK HITTING THE WINDSHIELD AT ANY TIME (I'M THE ONLY DRIVER), THE CRACK STARTED IN TOP CORNER ON PASSENGER SIDE AND TRAVELED ACROSS THE TOP HALF OF THE WINDSHIELD IN ABOUT 3 HOURS. …
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I'VE HAD MY 2020 KIA TELLURIDE LESS THAN TWO WEEKS, GOT INTO THE CAR WHICH WAS PARKED IN THE GARAGE AND THE WINDSHIELD WAS CRACKED. NEVER HEARD A ROCK HITTING THE WINDSHIELD AT ANY TIME (I'M THE ONLY DRIVER), THE CRACK STARTED IN TOP CORNER ON PASSENGER SIDE AND TRAVELED ACROSS THE TOP HALF OF THE WINDSHIELD IN ABOUT 3 HOURS. HAD A 2014 SORENTO WITH 12 TO 14 ROCK CHIPS THAT NEVER SPREAD LIKE THIS.
NHTSA ODI #11315815
5,400 miles · Mar 1, 2020
Visibility/wiper
WINDSHIELD RANDOMLY CRACKED WHILE PARKED.
NHTSA ODI #11315361
850 miles · Feb 24, 2020
Visibility/wiper
LESS THAN TWO WEEKS AFTER I PURCHASED MY NEW KIA TELLURIDE, THE WINDSHIELD SUSTAINED A HIT FROM A SMALL ROCK WHILE I WAS DRIVING AT 70 MPH ON A LOCAL HIGHWAY ON MY WAY TO WORK. THE ROCK HIT SOUND WAS LOUDER THAN WHEN THIS HAPPENED IN OTHER CARS I HAVE DRIVEN. IT WAS VERY LOUD. I COULD SEE THE HIT RIGHT AFTER ON MY WINDSHIELD AND…
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LESS THAN TWO WEEKS AFTER I PURCHASED MY NEW KIA TELLURIDE, THE WINDSHIELD SUSTAINED A HIT FROM A SMALL ROCK WHILE I WAS DRIVING AT 70 MPH ON A LOCAL HIGHWAY ON MY WAY TO WORK. THE ROCK HIT SOUND WAS LOUDER THAN WHEN THIS HAPPENED IN OTHER CARS I HAVE DRIVEN. IT WAS VERY LOUD. I COULD SEE THE HIT RIGHT AFTER ON MY WINDSHIELD AND COULDN'T BELIEVE IT. THE DIAMETER AND DEPTH OF THE HIT WERE SERIOUS. I TOOK THE CAR IMMEDIATELY TO A GLASS REPAIR VENDOR PER GEICO. I WAS TOLD BY THE SERVICE MANAGER THAT THE WINDSHIELD DAMAGE WAS A COMPOUND FRACTURE AND THAT I WOULD NEED AN ENTIRE NEW WINDSHIELD. THEN THE TECHNICIAN ASSIGNED TO WORK WITH ME TOLD ME TO GO WITH A PATCH FOR NOW BECAUSE HE COULD REPLACE THE WINDSHIELD AND THEN THIS MIGHT HAPPEN ALL OVER AGAIN IN A FEW MORE DAYS. SO I HAVE BEEN DRIVING AROUND WITH A PATCH SINCE IT WAS FIXED SWEATING EVERY DAY THAT THE WINDSHIELD IS NOT GOING TO HOLD UP. NOT ONLY THIS, I HAVE QUESTIONED WHETHER OR NOT I CAN EVEN RUN THIS CAR THROUGH A CARWASH. I AM AFRAID OF ANY PRESSURE BEING PUT ON THE DAMAGED SPOT WILL MAKE THE HAIRLINE CRACKS GET LARGER BECAUSE THE PATCHED AREA ITSELF IS SHOWING SMALL HAIRLINE CRACKS COMING OUT FROM THE SIDES AND APPEARS TO BE GETTING WORSE. I AM CONCERNED FOR MY PERSONAL SAFETY AND THOSE OF MY PASSENGERS IF THE WINDSHIELD DOES NOT GET FIXED. ALL OF THIS SAID, I AM ENCOURAGED THAT KIA IS GOING TO TAKE CARE OF IT BECAUSE THEY SENT ME A LETTER AND TOLD ME TO TAKE THE CAR TO MY DEALERSHIP AND THAT THE WINDSHIELD WOULD BE REPLACED. I HAVE ONLY STARTED THIS PROCESS AND HOPE IT GOES WELL. I AM SAD TO BUY THE FIRST NEW CAR I HAVE OWNED IN A LONG TIME AND HAVE THIS HAPPEN EVEN BEFORE I HAVE MADE THE FIRST CAR PAYMENT. AGAIN, I AM ENCOURAGED THAT KIA IS STANDING BEHIND ITS BRAND AND PROACTIVELY OFFERING TO HELP TELLURIDE CUSTOMERS WITH THIS ISSUE. IT IS VERY UNFORTUNATE TO HAVE TO DEAL WITH THIS.
NHTSA ODI #11311188
13,000 miles · Feb 21, 2020
Visibility/wiper
MY WINDSHIELD HAS TWO CRACKS IN THAT IMPAIRS VISIBILITY. IT WAS NOT HIT BY DEBRIS FROM THE ROAD. THE BOTH START FROM THE EDGE OF THE GLASS AND SPREAD ACROSS THE WINDSHIELD. I CONTACTED THE LOCAL DEALERSHIP AND CAN HAVE IT REPLACED FOR 800.00!!!!!! I THINK THIS SHOULD BE A RECALL DUE TO IT BEING A WIDESPREAD ISSUE.
NHTSA ODI #11310546
1,500 miles · Feb 13, 2020
Visibility/wiper
WE HEARD A LOUD NOISE, LIKE GLASS BREAKING AS WE WERE DRIVING. THE NEXT DAY WE WENT TO OUR TELLURIDE AND FOUND THE WINDSHIELD CRACKED ALMOST HALFWAY ACROSS. THE CRACK STARTED IN THE UPPER CORNER, PASSENGER SIDE, AND TRAVELED DOWNWARD TOWARD THE CENTER. WE BOUGHT THE CAR NEW IN DECEMBER. THE CAR WAS STATIONARY WHEN THE CRACK TRAV…
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WE HEARD A LOUD NOISE, LIKE GLASS BREAKING AS WE WERE DRIVING. THE NEXT DAY WE WENT TO OUR TELLURIDE AND FOUND THE WINDSHIELD CRACKED ALMOST HALFWAY ACROSS. THE CRACK STARTED IN THE UPPER CORNER, PASSENGER SIDE, AND TRAVELED DOWNWARD TOWARD THE CENTER. WE BOUGHT THE CAR NEW IN DECEMBER. THE CAR WAS STATIONARY WHEN THE CRACK TRAVELED BUT WE HEARD THE NOISE WHILE DRIVING.
NHTSA ODI #11309004
Mileage unknown · Feb 12, 2020
Visibility/wiper
WINDSHIELD DEVELOPED A RANDOM CRACK ON THE PASSENGER SIDE. THIS SEEMS TO BE A KNOWN SAFETY ISSUE WITH THIS VEHICLE. VEHICLE WAS HIT BY A SMALL ROCK CHIP WHILE DRIVING ON HIGHWAY.
NHTSA ODI #11308662
10 miles · Feb 4, 2020
Exterior LightingVisibility/wiper
THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME. HOWEVER, THE LIGHT IS BLOCKED BY THE PROJECTOR TYPE HOUSING FROM ILLUMINATING THE LEFT AND RIGHT SIDES OF THE FRONT…
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THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME. HOWEVER, THE LIGHT IS BLOCKED BY THE PROJECTOR TYPE HOUSING FROM ILLUMINATING THE LEFT AND RIGHT SIDES OF THE FRONT OF THE VEHICLE. VISIBILITY DURING TURNS IS NON-EXISTENT. THIS NEEDS TO BE ADDRESSED ASAP.
NHTSA ODI #11306971
2,826 miles · Jan 29, 2020
Visibility/wiper
WHILE DRIVING ON THE HIGHWAY I HEARD THE SOUND OF SMALL PEBBLE HITTING THE WINDSHIELD. (I DID NOT SEE ANYTHING) THE CLOSEST CAR WAS TWO LANES AWAY AND MORE TO THE SIDE THAN IN FRONT. I DISCOVERED A DIME SIZE, STAR SHAPED, CHIP IN THE WINDSHIELD. WITHIN A FEW MINUTES TWO CRACKS WERE BRANCHING OUT FROM THE CHIP ABOUT 1/2" IN L…
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WHILE DRIVING ON THE HIGHWAY I HEARD THE SOUND OF SMALL PEBBLE HITTING THE WINDSHIELD. (I DID NOT SEE ANYTHING) THE CLOSEST CAR WAS TWO LANES AWAY AND MORE TO THE SIDE THAN IN FRONT. I DISCOVERED A DIME SIZE, STAR SHAPED, CHIP IN THE WINDSHIELD. WITHIN A FEW MINUTES TWO CRACKS WERE BRANCHING OUT FROM THE CHIP ABOUT 1/2" IN LENGTH. I TOOK THE CAR IN THE NEXT DAY TO HAVE THE CHIP REPAIRED SO IT DID NOT SPREAD OUT FURTHER. I HAVE DRIVEN MANY MAKES AND MODELS OF VEHICLES IN 35 YEARS AND I HAVE NEVER EXPERIENCED THIS TYPE OF DAMAGE EVEN WHEN HIT BY SOMETHING THAT WAS VISIBLY LARGER. THIS IS WHY I FELT I NEEDED TO VOICE MY COMPLAINT. I JUST PURCHASED THIS VEHICLE LESS THAN TWO MONTHS AGO AND THIS IS MAKING ME CONCERNED WHETHER IT IS SAFE TO DRIVE WITH A WINDSHIELD THIS FRAGILE. I FEEL THIS WILL HAPPEN AGAIN. BEFORE THIS INCIDENT, I LOVED MY VEHICLE BUT NOW I WONDER IF I SHOULD KEEP IT. WHAT OTHER MATERIALS ARE INFERIOR? IS IT SAFE? WHAT WILL HAPPEN IF I GET STUCK IN A MINOR HAIL STORM? IN MY OPINION, THERE IS NO WAY THIS WINDSHIELD COULD PASS ANY SAFETY TEST FOR STRENGTH OR IMPACT RESISTANCE. I JUST HOPE THAT MY COMPLAINT ALONG WITH THE OTHERS WILL SOON BE ENOUGH TO TRIGGER AN INVESTIGATION AND WE CAN GET A PROPER WINDSHIELD.
NHTSA ODI #11302883
4,500 miles · Jan 9, 2020
Visibility/wiper
WHEN WE PURCHASED THE VEHICLE A SMALL PEBBLE HIT WINDSHIELD AND HAD IT REPAIRED IN 2 DAYS. THE NEXT ONE HAPPENED IN JANUARY, WENT TO GET IN VEHICLE AND HAD A CRACK RUNNING ACROSS WINDSHIELD FROM TOP OF GLASS BY REAR VIEW MIRROR TO UNDERNEATH REAR VIEW ON DRIVERS SIDE. IT IS STILL GOING ACROSS WINDSHIELD. COST TO REPAIR IS AROUND…
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WHEN WE PURCHASED THE VEHICLE A SMALL PEBBLE HIT WINDSHIELD AND HAD IT REPAIRED IN 2 DAYS. THE NEXT ONE HAPPENED IN JANUARY, WENT TO GET IN VEHICLE AND HAD A CRACK RUNNING ACROSS WINDSHIELD FROM TOP OF GLASS BY REAR VIEW MIRROR TO UNDERNEATH REAR VIEW ON DRIVERS SIDE. IT IS STILL GOING ACROSS WINDSHIELD. COST TO REPAIR IS AROUND $900.00 PLUS HAVE TO TAKE BACK TO KIA DEALER AND GET VEHICLE CALIBRATED
NHTSA ODI #11298167
1,100 miles · Jan 3, 2020
Visibility/wiper
WINDSHIELD CRACKED WITHOUT ANY SIGN OF ANYTHING HITTING IT. MY WIFE WENT INTO THE STORE AND WHEN SHE RETURNED THERE WAS A CRACK IN THE WINDSHIELD STARTING ON THE DRIVER SIDE LOWER LEFT. NO RECOLLECTION OF ANYTHING HITTING THE WINDSHIELD.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
Consequence & remedy
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Consequence & remedy
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Consequence & remedy
Consequence: A vehicle roll away increases the risk of a crash or injury.
Remedy: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Consequence & remedy
Consequence: Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Additional source detail variants (3)
Forward Collision Avoidance: Adaptive Cruise Control
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Exterior Lighting:brake Lights
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Electrical System:wiring
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Additional source detail variants (2)
Seat Belts:rear/other
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Seat Belts:front
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE23002 · Complete Loss Of High Beams
Opened Jan 27, 2023 · Closed Apr 17, 2024
Status: closed (inferred from source dates) · Exterior Lighting:headlights
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23002 to investigate allegations of loss of high beams with no warning and no re-engagement resulting in reduced visibility at night in the 2020 Kia Telluride. The investigation revealed that the halogen bi-function projector beam, used in vehicles built between January 2019 and November of 2019, is composed of one halogen bulb light source that provides light for both low beam and high beam. The heat generated by the halogen bulb will inflict damage to the gear mechanism and as a result the shutter’s electric motor will no longer be able to move the shutter to the open position to reveal the high beams. A loss of high beams, prevents the driver from having proper distance illumination, therefore increasing the risk of a crash. On February 24, 2024, Kia filed recall 24V-148 for certain MY 2020 Kia Tellurides. The recall remedy provides an inspection of the high beam shield gear mechanism and will either apply a clip to secure the shield gear to the shaft or replace the headlamp assembly with one that is resistant to heat damagefrom the halogen bulb. In view of the recall action being taken by Kia, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2020 Kia Telluride Problems, Complaints & Recalls | Skip That Year
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