2020 Kia Telluride

There is a brake assist issue that comes up intermittently pedal can become stiff at times. This caused me to almost have an accident at an intersection when a car pulled out in front of me. Stopping was delayed and very difficult and frightening. Issue has not been reproduced or confirmed by deal or service center. It has not been inspected. No warning, messages or symptoms of any kind. I purchased it in Oct 2025 and it started in April 2026. After this happening quite a few times I am no longer driving it and can't afford to fix it.

When I brought my car into the dealership to fix the open recall on the sest heater and get it serviced, the dealership did their multipoint inspection and discovered that with just 37950 miles, the rear brake pads and rotors need replacing. The front pads were at 6mm and the rear pads were at 2mm. They informed me that they recommend replacing the pads at 3 mm - at 2mm it is unsafe to drive. As, it is unusual for rear pads to wear before front pads - we suspect that there may be an issue with the parking brake not fully disengaging.

The braking system on the car is failing, the brakes are spongy and require to be pumped for the brakes to work securely, and occasionally the brakes would fail completely. The car has been taken to the dealer three times and ask for the problem to be repaired, I was told the brakes were fine it's just electronic braking system but I was feeling. I did have a mechanic check the brakes and was told the problem need to be repaired by the dealer it was a dealer's problem.

While driving and attempting to brake, the brake pedal was COMPLETELY unresponsive. Slamming on brakes did nothing, and I could not stop the car. I just kept steering, with traffic all around me. About 15 seconds later the vehicle finally came to a rolling stop. It was EXTREMELY frightening and dangerous. The car had random lights that would flicker on and then off the dashboard when you started it, but then nothing. We had an appt at KIA to address, even though they weren't coming anymore. Roadside assistance took to the dealer, who confirmed that it was a wheel speed/brake sensor, and so car brake would not work. It was not a recall at the time though. We paid $1500+ to repair it all, and months later the real for that exact issue came out. Submitted the reimbursement form to KIA, and despite following up several times, it has been several months still not reimbursed.

My check engine and oil lights have come on more than once around the time of needing an oil change. During that time, the engine bucks, and the RPM revs high and low. The Kia Service Dealer, both times, stated that the light was coming on because the oil was low. The first time they replaced the spark plugs as a precaution, since the check engine light state miss-firing. That didn't fix the problem, because the light came one again right before the next oil change was needed. And this time, the car actually stalled out at a red light. They said the oil was really low the second time. I asked where the oil could be going. They said it wasn't leaking that they could tell, and that Kia says its ok to lose about a quart every 1000 miles. I don't agree with that, especially with a 4 year old car. So I had another family member drive the car while I followed, and sure enough I saw black smoke coming out of the tail pipe. So, the engine is burning the oil. On top of all this, I noticed that the screen (which they just did a software update on) right side compass keeps appearing suddenly and then disappearing, without anyone touching the screen. Then I noticed yesterday, after I parked. The Emergency Brake turned out all by itself, without me pulling the button up. The red light indicator came on also, then turned off and on and off. Lastly, the forward movement button on the driver side button doesn't work, which I thought was supposed to be repaired as part of the last recall. All in all, I am afraid to drive this car because I think the engine or seat is going to catch fire at any moment.

On Friday [XXX], my vehicle began failing to brake after being in traffic for about 45 minutes. I had to punch the brake with my foot, hitting the floor, and it would continue to roll. It was towed to Courage Kia in Gastonia on [XXX]. On 5/14, they identified an issue with the HECU. Since then, they have been “running tests” with engineering to try to identify the issue. However, I’m seeing years of these complaints online and this can’t be the first time this has happened. I do not have any paperwork yet, because nothing has been done. There were no warning lights on in my car. It is currently available for inspection at Courage Kia in Gastonia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There have been several times over the last couple of months when my car brakes on its own. I have not had any "extra" features on such as cruise control or lane assist. I have been driving 70 mph on the highway, my car suddenly brakes, and then I am unable to accelerate. It is absolutely terrifying. We called our nearest Kia dealership after the second time and they told us to get a car wash and since it hasn't been consistently happening, they wouldn't be able to re-create it or fix it. We have been going out of our way to keep the front sensor, and it still happens. I worry that I will be driving on the highway (again) when this happens, and the semi truck behind me won't have time to adjust to my sudden, and unwanted, deceleration.