2023 Kia Sportage

I was driving the vehicle yesterday, had no problems and then when making a right hand turn the vehicle completely locked up. The brakes and steering column locked and the vehicle completely shut done. The dashboard lit up and the windows still worked but there was not power to the engine. Attempted to JUMP the car, unsuccessful, ultimately called a AAA who used a battery box and the car started. This happened once previously when the car was 6m-1year old and it spontaneously worked. I took for service told unclear what happened, no issues. The car gave no warning lights or indicators there was an issue. This was a very concerning and unsafe situation. I was in the middle of a busy intersection, making a right hand turn. again no warning or lights just vehicle shut down and unable to restart.

I was driving down the highway at the posted 70mph limit in medium traffic. The car started to sputter and wouldn't accelerate. The car started to decelerate and cars coming from behind had to quickly swerve to avoid me. The cab then filled with the strong smell of gasoline and I became light headed. The car reduced to around 10mph and I pulled off the highway into a gas station and waited for a tow truck. We towed the vehicle to a Kia dealership and they claimed to have fixed it. A similar circumstance has occured 3 more times since that first issue. After each time, Kia has claimed to have fixed the issue.

Incident Date: [XXX] Vehicle: 2023 Kia Sportage Component(s): Power Train (Automatic Transmission Shifter), Electrical System (Instrument Cluster/Display), Back Over Prevention (Rearview Camera) Description of Incident: On [XXX], while performing a low-speed maneuver in Pittsburgh, PA, the vehicle experienced a catastrophic Shift-by-Wire (SBW) logic failure resulting in a collision. After shifting the rotary gear selector from Reverse to Drive, the transmission failed to engage the selected gear and remained in Reverse without any auditory or haptic warning to the driver. Simultaneously, the Rear View Monitor (RVM) experienced a "system hang," continuing to display the rear camera feed and blocking the instrument cluster’s gear-position indicator. Due to this dual failure—unintended gear retention and display latency—the vehicle traveled in an unintended direction (Reverse) while I attempted to accelerate forward, leading to a property damage accident. Post-Incident Documentation: The vehicle was presented to Performance Kia (Moosic, PA) on 12/19/25. Technician #957 confirmed the software logic was corrupted and performed a "Clear and Relearn of Adaptive Values" to reset the Transmission Control Module (TCM). This diagnostic confirms that the vehicle was operating with failed control logic. Safety Risk: The failure of the Shift-by-Wire system to accurately execute gear changes, combined with the instrument cluster's failure to provide real-time gear position as required by FMVSS No. 102, creates an unreasonable risk of collision and injury. I was never notified of Recall SC270 or SC275, which address similar software and hydraulic failures in this model year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Frequently while driving my 2023 Kia shortage Hybrid will accelerate on its own. This happens randomly while driving straight as well as making turns. My suv also has a vary hard time driving uphill. If im driving at 25 mph when approaching the hill, my car then gradually drops down to 10-15 mph.This is extremely scary especially when driving with my children in the car. I haven’t owned the vehicle for a year and don’t know why it’s performing this way.

My 2023 Kia Sportage AWD has several ongoing safety issues that have been happening for over a year. The car stalls or hesitates at low speeds and during acceleration. I hear grinding or whining noises from the front end and drivetrain. My brakes wore out very early and still feel inconsistent, and the automatic braking acts unpredictable. The AWD system sometimes feels unstable when I try to accelerate. The tire pressure warning light comes on often even when the tires are fine. These issues happen randomly and make the car feel unsafe to drive. I am reporting this for safety investigation.

The contact owns a 2023 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to accelerate as intended. There was no warning light illuminated. The vehicle was pulled over to the side of the road and restarted. However, the failure reoccurred on five separate occasions. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 27,776.

The issue appears to involve the CVT (Continuously Variable Transmission) system or the transmission fluid/lubricant pump. The vehicle jerks or hesitates when accelerating from a stop, as if struggling to shift properly. The check engine light comes on repeatedly. This issue is ongoing, and the vehicle is available for inspection upon request. The jerking and hesitation when trying to drive, especially from a stop or when merging into traffic, poses a safety risk to myself and others. The delayed or unpredictable response could easily lead to an accident in high-traffic areas, intersections, or when making turns. Yes. The issue has been observed multiple times. The check engine light has returned even after replacing the O2 sensors, and a trusted mechanic believes the problem may be transmission-related. However, the Kia dealership claims there are no active recalls tied to my VIN, even though publicly available information lists powertrain- and fluid pump-related recalls for my vehicle's year and model. The vehicle has not yet been inspected by Kia corporate. I reached out to the local dealer, who denied any applicable recall. I am submitting this complaint in hopes of an official review and inspection by the manufacturer or NHTSA to determine if the issue qualifies for safety recall intervention. Yes. The check engine light first appeared months ago, which led to replacement of the O2 sensors. Shortly after the replacement, the light returned, and the car began jerking while trying to drive or accelerate from a stop. These symptoms have persisted and appear to be worsening.

Purchased vehicle used 11/18/2023. Two days later vehicle went into limp mode on the highway. No brakes. Engine continued to shut off. Towed to dealer. Replaced injector. 11000 miles. 12/27/23 Vehicle was returned. 11/14/2024 Vehicle went into limp mode. Engine would not run. Vehicle was blowing white smoke thru exhaust. Another highway incident. Towed to dealership. This condition is very dangerous on the highway not only for me, my family and other motorist. As of today the vehicle is still at dealership. Do not have the repair orders or my car.

2023 Kia Sportage misfires, engine will stall and shut off. Afterwards, I am unable to start the car. It has happened three times. (11/23/24, 3/05/24 and 5/05/24). Each time the dealership blamed poor fuel quality (three different gas stations). Not covered under warranty. First incident almost $8,000 in repair cost. Second incident $1,300 in repair cost. Third incident the dealership took responsibility. I had been without my car for a total of 6 months or more. Each time the vehicle is repaired within 13/14 days it happened again. I just got my car back (third time) about a week ago. I am uncomfortable driving it, because I fear it will misfire and shut off again while I am driving and the dealership will say it’s poor fuel quality. Vehicle has 28,900 miles on it. I’ve had it for over 2 years. The contact stated it began to misfire, again! This is the 4th time in about 7 months and each time the dealership repairs it, it happens again.

Transmission slips or hesitates when going from a stop to first gear. When turning left across oncoming traffic it is dangerous. The dealership looked at it and said that they couldn't get it to slip after having it for two days. No codes were thrown and no lights on the dashboard. Only slips occasionally like once a week. Always from a dead stop before going into first gear.