My mother was in a car accident where another driver was not paying attention and t-boned her passenger side, doing about 55+ mph. My mother's vehicle, the Kia, had just begun travelling through an intersection (~10-15 mph) when the crash occurred. The Kia was hit so hard that it rolled 2-3 times before coming to a complete st…
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My mother was in a car accident where another driver was not paying attention and t-boned her passenger side, doing about 55+ mph. My mother's vehicle, the Kia, had just begun travelling through an intersection (~10-15 mph) when the crash occurred. The Kia was hit so hard that it rolled 2-3 times before coming to a complete stop. She survived with a few fractured bones, thankfully, but the steering wheel airbag DID NOT DEPLOY! Every other airbag (driver side, passenger side, rear side) deployed, but not one of the most important ones. We're not sure if her injuries would have been lessened with that airbag or not, but the car was totaled out by insurance. There were no warning lights or symptoms prior to the crash.
NHTSA ODI #11453949
Mileage unknown · Jan 9, 2022
Air BagsForward Collision AvoidanceCrash
I was involved in a highway forward collision accident and the emergency braking, alert, and air bags never went off.
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗