Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
110–25K
325–50K
450–75K
375–100K
1100–150K
1150K+
23 reports with mileage · 47 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports3 fire reports2 injury reports
What owners actually said
70 reports
2,000 miles · Jan 16, 2020
Vehicle Speed Control
TL* THE CONTACT OWNS A 2019 KIA SPORTAGE. WHILE AT A STOP/STOP SIGN ON SEVERAL OCCASIONS, THE VEHICLE SPUTTERED. THE ACCELERATOR PEDAL WAS DEPRESSED IN THE ATTEMPT TO REGAIN SPEED BUT FAILED TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO STEVENSON KIA OF JACKSONVILLE (500 W FAIRWAY RD, JACKSONVILL…
Read full complaint
TL* THE CONTACT OWNS A 2019 KIA SPORTAGE. WHILE AT A STOP/STOP SIGN ON SEVERAL OCCASIONS, THE VEHICLE SPUTTERED. THE ACCELERATOR PEDAL WAS DEPRESSED IN THE ATTEMPT TO REGAIN SPEED BUT FAILED TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO STEVENSON KIA OF JACKSONVILLE (500 W FAIRWAY RD, JACKSONVILLE, NC 28546 ( 910) 938-0555) BUT, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND A CASE WAS FILED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,000.
NHTSA ODI #11299809
13,800 miles · Jan 3, 2020
EnginePower Train
WHILE DRIVING NORMALLY ON THE HIGHWAY, I'VE CONTINUOUSLY EXPERIENCED THE CAR RANDOMLY REVVING BETWEEN 3000 AND 4000 RPMS WHILE DRIVING ON THE HIGHWAY AND ON REGULAR ROADS. IT WILL GET STUCK AT 2000 RPMS AND WILL NOT ACCELERATE OR DECELERATE NO MATTER HOW HARD THE GAS/BRAKE IS PRESSED. IT HAS BEEN TAKEN TO THE DEALERSHIP I PURCHA…
Read full complaint
WHILE DRIVING NORMALLY ON THE HIGHWAY, I'VE CONTINUOUSLY EXPERIENCED THE CAR RANDOMLY REVVING BETWEEN 3000 AND 4000 RPMS WHILE DRIVING ON THE HIGHWAY AND ON REGULAR ROADS. IT WILL GET STUCK AT 2000 RPMS AND WILL NOT ACCELERATE OR DECELERATE NO MATTER HOW HARD THE GAS/BRAKE IS PRESSED. IT HAS BEEN TAKEN TO THE DEALERSHIP I PURCHASED IT FROM TWICE NOW, AND BOTH TIMES THEY HAVE TOLD ME THEY CANNOT FIND ANYTHING WRONG WITH THE CAR, NO CODES OR ANYTHING. I DO NOT FEEL SAFE IN A CAR I'M PAYING $402 A MONTH FOR. I HAVE CONTACTED KIA CORPORATE IN ATLANTA AND OPENED A CASE WITH KIA CONSUMER ASSISTANCE ONLINE. WAITING RESPONSE FROM BOTH. WILL NOT BUY ANOTHER KIA AFTER I LEMON LAW THIS CAR. MY FAMILY HAS ALWAYS HAD KIA'S AND NEVER HAD ANY ISSUE WITH THEM. I PREVIOUSLY HAD A 2016 SPORTAGE THAT ALSO HAD TRANSMISSION PROBLEMS.
NHTSA ODI #11296813
Mileage unknown · Nov 11, 2019
Tires
I KEEP GETTING LOW AIR NOTIFICATIONS ON MY CAR. I TOOK IT IN ONCE AND THEY FOUND NOTHING WRONG WITH MY TIRES AND SENT ME ON MY WAY. WELL IT'S BACK AGAIN SO I'M TAKING MY CAR IN AGAIN. THIS IS A REAL PAIN BECAUSE I WORK 2 JOBS, 12 HOURS DAYS, NIGHT SHIFTS ETC. I DON'T HAVE TIME FOR THIS! ALSO MY BLUETOOTH SKIPS AND PAUSES A …
Read full complaint
I KEEP GETTING LOW AIR NOTIFICATIONS ON MY CAR. I TOOK IT IN ONCE AND THEY FOUND NOTHING WRONG WITH MY TIRES AND SENT ME ON MY WAY. WELL IT'S BACK AGAIN SO I'M TAKING MY CAR IN AGAIN. THIS IS A REAL PAIN BECAUSE I WORK 2 JOBS, 12 HOURS DAYS, NIGHT SHIFTS ETC. I DON'T HAVE TIME FOR THIS! ALSO MY BLUETOOTH SKIPS AND PAUSES A LOT SO I ALWAYS HAVE TO PLUG IN MY PHONE TO USE IT.
NHTSA ODI #11279447
3,999 miles · Oct 1, 2019
Electrical SystemEngineFuel/propulsion SystemFire
MY KIA SPORTAGE 2019 CAUGHT FIRE ON THE HIGHWAY IN NEW MARKET MD AT AROUND 10:30 AM 9/26/19. WE HAD PREVIOUSLY TAKEN THE CAR TO THE DEALERSHIP WHERE WE PURCHASED IT BACK IN 12/2019. IT HAD ONLY 3900+/- MILES ON IT. THE OIL, FILTER, TIRE ROTATION AND 27 POINT INSPECTION WAS DONE ON 9/19/19. AS I WAS IN THE LEFT LANE OF RTE 70…
Read full complaint
MY KIA SPORTAGE 2019 CAUGHT FIRE ON THE HIGHWAY IN NEW MARKET MD AT AROUND 10:30 AM 9/26/19. WE HAD PREVIOUSLY TAKEN THE CAR TO THE DEALERSHIP WHERE WE PURCHASED IT BACK IN 12/2019. IT HAD ONLY 3900+/- MILES ON IT. THE OIL, FILTER, TIRE ROTATION AND 27 POINT INSPECTION WAS DONE ON 9/19/19. AS I WAS IN THE LEFT LANE OF RTE 70 WB I NOTICED BLUE SMOKE COMING FROM THE BACK OF THE CAR. I PUT ON MY FLASHERS AND SIGNALED OVER TO THE RIGHT SHOULDER. I CALLED MY HUSBAND AND WAS QUITE HYSTERICAL BECAUSE NOW THE FRONT OF THE CAR WAS SMOKING A BROWNISH-BLACK. IT QUICKLY STARTED COMING IN THEY THE VENTS. I COULDN'T FIGURE OUT WHAT TO DO - MAY HAVE BEEN IN SOME SORT OF SHOCK. BUT I FINALLY LEFT THE VEHICLE BUT WAS STILL TOO CLOSE. A PASSERBY, JEREMIAH DARLING OF NJ, ASSISTED ME TO A SAFE PLACE AND I HEARD A POP THEN THE FLAMES STARTED COMING QUICKLY.
NHTSA ODI #11265476
3,369 miles · Sep 24, 2019
Exterior Lighting
DRIVING HOME NIGHT 9/4/19, NOTICED HEADLIGHTS HAVE PARTIAL OBSTRUCTION WITH SHADOW ON HORIZON MAKING IT DIFFICULT TO RECOGNIZE ANY OBJECTS IN THE SHADOW AREA. IF YOU TURN THE CAR OR TAKE A BEND IN THE ROAD OR DRIVE DOWN OR UP HILL THE DISTRACTION BECOMES A VERY BAD PROBLEM AS THE SHADOW CHANGES IN SIZE OR MOVES...MOSTLY ON LOW B…
Read full complaint
DRIVING HOME NIGHT 9/4/19, NOTICED HEADLIGHTS HAVE PARTIAL OBSTRUCTION WITH SHADOW ON HORIZON MAKING IT DIFFICULT TO RECOGNIZE ANY OBJECTS IN THE SHADOW AREA. IF YOU TURN THE CAR OR TAKE A BEND IN THE ROAD OR DRIVE DOWN OR UP HILL THE DISTRACTION BECOMES A VERY BAD PROBLEM AS THE SHADOW CHANGES IN SIZE OR MOVES...MOSTLY ON LOW BEAMS BUT IS ALSO ON HIGH BEAMS BUT NOT AS NOTICEABLE....LIVE AND DRIVE IN THE NE GEORGIA MOUNTAINS, HAZARD IN DAYTIME AND MORE AT NIGHT..CALLED KIA NEXT AM, CAR SEEN DEALERSHIP 9/9/2019..ADJUSTED HEADLIGHTS...9/13/2019 DROVE NIGHT AGAIN, NO CHANGE...CALLED DEALERSHIP AND TOOK IN 9/18/2019 BEFORE SERVICE WAS TOLD THIS IS A PROBLEM WITH THE 2019 KIA SPORTAGE AND OTHER KIA SUV'S..NOTHING THEY CAN DO...IT IS A PROBLEM THAT HAS BEEN REPORTED TO THEM BY OTHER KIA SPORTAGE OWNERS AND IT IS A DESIGN FLAW SO WAS TOLD BY SERVICE MANAGER AT LIFETIME KIS...4170 US HIGHWAY 64W, MURPHY, NC 28906..828-835-9200....I WANTED TO KNOW WHY WHEN I PURCHASED THE AUTO WAS NOT INFORMED OF THIS MAJOR PROBLEM..CONSIDERED A MAJOR SAFETY HAZARD..NO SATISFACTORY ANSWER WAS GIVEN...I FELT LIKE ALL THEY WANTED TO DO WAS SELL A CAR AND I WAS WILLING TO PURCHASE ANOTHER BUT WOULD LOSE 10K IN JUST A FEW MONTHS..AM STILL CONSIDERING TRADING THIS CAR IN SO WILL HAVE PEACE OF MIND ON THE ROAD AT NIGHT..
NHTSA ODI #11257846
11,100 miles · Jul 8, 2019
Air BagsElectrical SystemCrash
I WAS RECENTLY INVOLVED IN A COLLISION WITH A DEER. I WAS TRAVELLING AT 55MPH WHEN I HIT THE DEER SQUARE ON AND MY AIR BAGS DID NOT DEPLOY. ALSO EVERY TIME I WASH MY CAR SOME OF THE ELECTRICAL COMPONENTS STOP WORKING FOR A FEW DAYS SUCH AS THE CLOCK. I HAVE TALKED TO KIA DEALERSHIP NEAR ME AND THEY CAN NOT EXPLAIN THE ISSUE …
Read full complaint
I WAS RECENTLY INVOLVED IN A COLLISION WITH A DEER. I WAS TRAVELLING AT 55MPH WHEN I HIT THE DEER SQUARE ON AND MY AIR BAGS DID NOT DEPLOY. ALSO EVERY TIME I WASH MY CAR SOME OF THE ELECTRICAL COMPONENTS STOP WORKING FOR A FEW DAYS SUCH AS THE CLOCK. I HAVE TALKED TO KIA DEALERSHIP NEAR ME AND THEY CAN NOT EXPLAIN THE ISSUE OVER THE ELECTRICAL STUFF. ALSO THEY STATED I COULD START A CASE WITH THEM OVER THE AIRBAGS
NHTSA ODI #11230258
200 miles · Jul 4, 2019
Power Train
IN THE RANGE OF 1200-1500 RPM AND SPEEDS IN THE 40 MPH RANGE THERE IS A VIBRATION AND HESITATION ESPECIALLY ON ANY DEGREE OF INCLINE. MORE SERIOUSLY, THE PROBLEM REPEATS AT 2000 RMP AT HIGHWAY SPEEDS FROM 65 MPH UPWARDS. THERE IS A VIBRATION AND SERIOUS LACK OF RESPONSE TO INCREASED PRESSURE ON THE ACCELERATOR. IT IS WORSE O…
Read full complaint
IN THE RANGE OF 1200-1500 RPM AND SPEEDS IN THE 40 MPH RANGE THERE IS A VIBRATION AND HESITATION ESPECIALLY ON ANY DEGREE OF INCLINE. MORE SERIOUSLY, THE PROBLEM REPEATS AT 2000 RMP AT HIGHWAY SPEEDS FROM 65 MPH UPWARDS. THERE IS A VIBRATION AND SERIOUS LACK OF RESPONSE TO INCREASED PRESSURE ON THE ACCELERATOR. IT IS WORSE ON ANY INCLINE BUT HAPPENS ON LEVEL ROAD AS WELL. THE CAR WILL NOT RESPOND TO TRYING TO INCREASE SPEED UNLESS I REALLY PUSH HARD ON THE ACCELERATOR AND THEN IT IS STILL SLOW TO RESPOND. THE PROBLEMS SEEM TO BE GETTING WORSE POSSIBLY DUE TO THE SUMMER HEAT. I DO NOT FEEL SAFE ON THE HIGHWAY. THIS HAS BEEN REPORTED AND EXAMINED AT THE LOCAL DEALERSHIP AND A REPORT FILED WITH KIA BUT I HAVE NOT BEEN ABLE TO REACH THEM IN PERSON.
NHTSA ODI #11229476
Mileage unknown · Mar 10, 2019
Exterior Lighting
REAR TURN SIGNALS OF THE VEHICLE ARE BELOW THE LOWEST POINT OF THE LIFT GATE, ARE MOUNTED INSIDE THE BUMPER, AND ARE RECESSED IN THE BUMPER. WHEN TURN SIGNALS ARE USED, ONLY THE TURN BLINKERS IN THE BUMPER BLINK WHILE THE TRADITIONAL REAR BRAKE LAMPS ARE SOLID AND DO NOT INDICATE A TURN. THE TURN SIGNALS ARE TOO LOW FOR FOLLOWIN…
Read full complaint
REAR TURN SIGNALS OF THE VEHICLE ARE BELOW THE LOWEST POINT OF THE LIFT GATE, ARE MOUNTED INSIDE THE BUMPER, AND ARE RECESSED IN THE BUMPER. WHEN TURN SIGNALS ARE USED, ONLY THE TURN BLINKERS IN THE BUMPER BLINK WHILE THE TRADITIONAL REAR BRAKE LAMPS ARE SOLID AND DO NOT INDICATE A TURN. THE TURN SIGNALS ARE TOO LOW FOR FOLLOWING VEHICLES TO SEE AND BECAUSE THEY ARE RECESSED, THE HOUSING GETS PACKED WITH SNOW, SLUSH AND DIRT, MAKING THE ACTIVATED SIGNALS INDISTINGUISHABLE. ALL 2019 KIA SPORTAGES HAVE THIS POORLY ENGINEERED FEATURE, WHICH MAY BE AS OUTSIDE COMPLIANCE AS AN EARLY 70S MALIBU, AND NO TURN SIGNALS IN THE BRAKE LIGHT ASSEMBLY.
NHTSA ODI #11185704
5,000 miles · Dec 9, 2018
Engine
PURCHASED CAR ON JULY 28 2019 FROM HOLLYWOOD KIA. TOOK IT TO THEIR SERVICE CENTER ON NOVEMBER 26 FOR COMPLIMENTARY OIL AND FILTER CHANGE. ON DECEMBER 5 ON THE I-75 EXPRESSWAY GOT AN ALARM SOUND AND SIGN THAT THE "ENGINE HAS OVERHEATED". MANAGED TO GET HOME, NEXT DAY WAITED ALL DAY FOR TOWING COMPANY. EITHER CAR IS DEFECTIVE OR T…
Read full complaint
PURCHASED CAR ON JULY 28 2019 FROM HOLLYWOOD KIA. TOOK IT TO THEIR SERVICE CENTER ON NOVEMBER 26 FOR COMPLIMENTARY OIL AND FILTER CHANGE. ON DECEMBER 5 ON THE I-75 EXPRESSWAY GOT AN ALARM SOUND AND SIGN THAT THE "ENGINE HAS OVERHEATED". MANAGED TO GET HOME, NEXT DAY WAITED ALL DAY FOR TOWING COMPANY. EITHER CAR IS DEFECTIVE OR THE SERVICE THEY DID CAUSED THIS DANGEROUS ISSUE.
NHTSA ODI #11157109
300 miles · Oct 16, 2018
Service BrakesCrash
TL* THE CONTACT OWNED A 2019 KIA SPORTAGE. WHILE REVERSING THE VEHICLE OUT OF A SCHOOL PARKING LOT, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO THE SIDE OF THE SCHOOL BUILDING. THE AIRS BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS…
Read full complaint
TL* THE CONTACT OWNED A 2019 KIA SPORTAGE. WHILE REVERSING THE VEHICLE OUT OF A SCHOOL PARKING LOT, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO THE SIDE OF THE SCHOOL BUILDING. THE AIRS BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE DEALER (FUCCILLO KIA, 3900 STATE ST, SCHENECTADY, NY 12304, (518)-847-0800) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCULED IN ANY RECALLS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300.
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC206.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.