2018 Kia Sportage

The contact owned a 2018 Kia Sportage. The contact stated that while driving at approximately 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle decelerated to approximately 45 MPH, and the contact pulled over to the side of the road and the vehicle caught on fire. The contact and her daughter who was inside the vehicle was able to exit the vehicle safely. The contact stated that the fire had started under the hood of the vehicle and totally engulfed the entire vehicle. The Fire Department was contacted and arrived on the scene and extinguished the fire. A Fire Department report was filed. The contact and her daughter sustained smoke inhalation and sought medical assistance. The vehicle was towed and was deemed a total loss. The contact inquired about possible recalls on the vehicle and was informed that the VIN was included in NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the vehicle had not been repaired under the recall because the contact was unaware of the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.

The contact owns a 2018 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not available. The contact stated that the manufacturer was made aware of the issue however, no timeframe for part availability was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The contact was concerned that he had to park the vehicle outside after hearing reports of vehicles being stolen using a USB cord. Parts distribution disconnect.

The contact owns a 2018 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that he called the dealer and was advised to contact the manufacturer to confirm parts availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact was concerned about parking the vehicle outside the garage. The contact had not experienced a failure. Parts distribution disconnect.