2017 Kia Sportage

On 1/10 about 1.5 hour driving out of town later engine started idling low. Pulled over, replaced spark plugs and engine coil and still idling rough. Took vehicle for diagnostics of a broken head in the valve. I drive a 2.4L engine 2017 Kia Sportage LX AWD. only 114K miles. Quoted thousands and thousands, more than care worth to repair.

Catastrophic engine failure, no oil, over 3 qts low, oil light did not come on, 4 Cylinder had no compression. In summary: On [XXX] oil light came on, how? I just had oil change on 7/28/25. Stopped to check oil, it was dry. Bought 5Qts at WalMart, put 3 Qts in. Checked oil every day, started keeping 5Qt jug oil in car. 9/1/25 took in to have checked for oil leak/oil change, No leak detected. Continued checking oil consumption everyday, adding oil all the time... Purchased 5 Qts - 5 Times between August & November 2025. On 11/21/25 took to Auto Shop my MaxCare Extended Service Plan sent me to for a few minor checks, including to check again for oil leak. There was no leak found but they did need to replace valve cover gasket - Engine Valve Cover. Continued to check oil, added when low as needed. On [XXX] driving on highway, about 15 minutes at approx. 75-80 mph, started losing speed, had to really press on gas pedal to keep going, felt some vibration underneath engine maybe (?), engine light came on, I got off exit, went through intersection, car barely made it, pulled off on shoulder. Called for tow truck, it was cold, after waiting a while I turned car on to get some heat but the heat was not working. Auto Shop car was towed to had to add 3 qts of oil to do diag test. PO304cylinder 4 misfire, PO303cylinder 3 misfire... no compression on cylinder 4. No signs of visible oil leak(s). * Had car towed to Gerald Kia Dealer, Naperville, IL Their diagnostic test ONLY indicated that spark plugs need to be replaced and recommend that I get a 3 part carbon body cleaning, at my expense. I told the Service Tech I would be right up there to see manager. He told me to FIRST send him all my receipts for oil & oil changes, and he will see what he can do. didn't hear back. Went there in person 1/9/26. Manager told me that his tech "forgot" to do one test, i waited 1/2 hour, those results DID indicate engine needs to be replaced. But, Kia is not paying for it..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

The contact owned a 2017 Kia Sportage. The contact stated that while driving 55-60 MPH on the highway, the contact noticed smoke coming from underneath the hood. The contact stated that there was a significant amount of smoke inside the vehicle. It was unknown whether a warning light illuminated. The contact exited the vehicle and noticed that there were police officers 20 ft. away from the vehicle. The police officers advised the contact to get away from the vehicle. The contact noticed flames under the hood, by the engine compartment. The contact stated that the entire vehicle caught on fire. The contact stated that the entire vehicle was completely burned to the metal. The fire was extinguished by the fire department. A fire department report was filed, and it was reported that the fire originated from the engine. A police report was filed. A firefighter sustained an unknown injury and was taken to the nearest hospital. The contact did not sustain physical injuries but sustained mental injury, lack of sleep, anxiety, and was upset. The vehicle was towed to a tow lot and was totaled. The dealer was not contacted. The manufacturer was contacted, and a case was filed. The manufacturer sent an investigator who inspected the vehicle and stated that the cause of the fire was undetermined. The manufacturer provided vehicle rental assistance as a settlement. The failure mileage was approximately 115,000.

On 11/21/2025, while operating my vehicle, I experienced a critical engine failure. The engine failed a compression test, with readings as follows: Cylinder 1: 125 PSI Cylinder 2: 60 PSI Cylinder 3: 25 PSI Cylinder 4: 3 PSI As a result, the engine had no compression in multiple cylinders, preventing the vehicle from starting. The vehicle exhibited [smoke, stalling, or other observable symptoms]. This failure appears consistent with known issues in the Theta 2 GDI engines, including risk of engine failure or fire. I had not received notification of any required software updates or recalls relevant to this issue. Despite multiple attempts to resolve this with the dealer, including [dates of service attempts], the dealer refused to cover a replacement engine under warranty. Impact on Safety: The sudden engine failure rendered the vehicle inoperable and posed a significant safety risk due to the potential for stalling or fire while driving. Additional Notes: I am submitting this report to request that the NHTSA investigate this potential safety defect.

On November 2, while driving my 10-year-old son to a soccer game, the vehicle suffered a sudden loss of power at road speed. The vehicle's failure to provide a "limp-home mode" or any sensor warnings prior to stalling created a significant life-safety risk for my son and me as we had to coast across traffic to a safe location where the car stalled. •No Warning Indicators: There were no prior "Check Engine" lights, oil pressure warnings, or temperature fluctuations. •Hazardous Failure Mode: The vehicle stalled completely in active traffic. I was forced to perform an emergency maneuver, coasting across lanes of traffic to reach a safe shoulder. •Outcome: The vehicle was towed to Ourisman Kia of Bethesda, where service technicians diagnosed "severe internal engine failure."

My wife was driving home from work on 10-15-2025 when the car started to lose power and started shaking, vibrating really bad. She got off the exit and at the red light and it died. She called me crying and scared. She started the car back up to try to get the car home and she said the car is vibrating and shaking really bad and I’m so scared and it died again in traffic. I told her to pull over and I would come get her and she did make it home. I look at the car and found it had a misfire on cylinder 2. Cylinder 2 had NO COMPRESSION. I did take it to Kia and they confirmed the diagnosis. Here is where the problem lies. The technician that scanned my car purposely miss diagnosed it. He wrote it only had burnt valves and cylinder. He never said anything about the hole in my piston. He took a picture of it and it has a hole on top. He said the car was drivable; are you kidding me. When you start the car the voice comes over the speakers and says the computer has detected a major engine problem. My cars vin # confirms that it qualifies for the class actions settlement because of the engine that is in the car. They are known to fail because of excessive oil use, starvation of oil, bad piston rings, bad rod bearings. We have been without her car since this happened. Kia said the car was drivable and I can promise you it is not. This car is not safe at all to drive. It loss all power in traffic and it kept dying.

October 2, 2025 no oil in engine. car has always had regular oil maintenance. Dealer put almost four quarts of oil in car to start an Oil Consumption Test of 1,000 miles. November 22, 2025 driving about 70 miles an hour, on the 241 Toll Road car loses powder, speed dropped to about 20 miles an hour. I was able to make it to the highway shoulder where the engine struggled to stay running. I cut the engine off and it would not start again. Had to be towed to Covina Kia. Still had over three hundred miles before the 1,000 mile test. Last oil change July 9, 2025 at Covina Kia. I bought my 2017 Kia Sportage in October 2016 brand new. I'm the only one to drive it. I have always taken it back to dealer for servicing. All my oil changes were done with the dealer and on time. I understand there is a class action lawsuit against kia for oil starvation and engines seizing, (theta II sc147). All indications suggests my engine also suffered the same manufacturer defect as claimed in the lawsuit. AND I WANT TO BE COMPENSATED KIA Manufacturer is aware of there engine problems and should be more proactive, before someone is killed

My Kia engine has failed and Kia is refusing to submit or honor my engine replacement claim under the known engine defect class action/recall. The dealer told me that the claim cannot be submitted because a prior owner did not receive the KSDS (Knock Sensor Detection System) software update. Kia then changed their reasoning and stated the engine failure was “for another reason,” but still refuses to provide documentation or allow the claim to be processed. I was left without a vehicle, charged excessive diagnostic fees, and stranded in dangerous winter weather conditions (around -30°F wind chills). The dealership refuses to send the engine claim to Kia, stating the “missing KSDS update” as the justification, even though the engine failure was unrelated to that software and the recall states that Kia must prove the update’s absence caused the failure before denying coverage. Kia’s refusal has resulted in an unexpected repair estimate of approximately $6,000, no loaner vehicle, and severe hardship. Their actions appear to violate recall obligations and consumer safety protections, as I am being denied a known-defective engine replacement due to a prior owner’s failure to complete a software update. I am requesting investigation and intervention, as Kia is not honoring the recall process or the class action settlement requirements.