2017 Kia Sportage

I HAVE A AIRBAG WARNING LIGHT THEY SAID IT WAS A SENSOR WITH THE DRIVER SIDE SEAT BELT. IS THIS NOT A SAFETY ISSUE? VEHICLE IS EQUIPED WITH THE "THETA II" ENGINE WHICH IS UNDER A CLASS ACTION LAW SUIT AGAINST ENGINE FIRES I HAD THE OIL CHANGED AT 70K MILES AT HOLLYWOOD KIA I CHECKED THE CAR AT 73K AND IT WAS 1.5 QUARTS LOW I ADDED 1.5 QUARTS LOW I ADDED ANOTHER HALF QUART AT 74K IT WAS A QUART LOW AT 75K WHEN I GOT THE NEXT OIL CHANGE ALSO, I HAD TO ADD A QUART AT 77K, 78K AND 79K JUST FILED A COMPLAINT WITH KIA CORPORATE CASE # 14755737 I AM GOING INTO GUNTHER KIA NEXT WEEK TO GET MY 80K OIL CHANGE I LEFT A VOICE MESSAGE WITH SERVICE MANAGER ANTHONY DECARLO AS WELL ENGINE OIL LIGHT NEVER COMES ON COULD THIS ALSO BE RELATED TO THE ENGINE FIRE ISSUES ?

While driving this car on the highway, the car shut down leading to severely decreased speed placing my life in danger. The engine was repaired in 2019. Again, on Monday 3/21/2022, while driving on the highway, this car decreased speed and put my life in danger again. This time KIA will not rectify the situation and denies any responsibility for the second engine issue. This vehicle now requires a total engine replacement at the cost of myself. No explanation of what led to the cause of this engine failure was provided. Multiple attempts requesting written explanation of diagnostic findings have not been met. No invoice has been provided at the time of this claim.

Unknow I took my kia 2/10/2022 in because the control knob was not working they did not have the part On 2/11/2022 I picked it up. On 2/17/2022 I dropped off my Kia so that the replacement part could be installed. On 2/18/2022 I picked up my vehicle and seen that my knob was fixed be discovered another problem had occurred that was no there before. My check engine light was on. I never left the service area. I informed [XXX] the he contacted (by radio) the mechanic that worked on my Kia. The took the vehicle back to the mechanic and when I got my vehicle back the check engine light was off and if the check engine light came back on to let him know. On Feb 19 the check engine light was back on so I called and left a message for [XXX] to call me back but he never did. Feb 21 I called [XXX] again and left a message for him to call me back. Feb 22.2022 My Husband [XXX] spoke to [XXX] , and he then informed him to call Kia Service Center because he [XXX] already had call them about my Kia explaining what the problem was. on Feb 24 I dropped off my Vehicle to Kia Service Center. On Feb 25 [XXX] from Kia Service Center called me to ask me where [XXX] go the part from and what was the part number On Feb 26 I went to Advantage Toyota and spoke to [XXX] for the information he informed me hi did not know the part number because he got the part from the warranty company On Feb 28 I informed [XXX] what [XXX] told me On March 2 [XXX] from Kia Service Center informed me that the Bocy Harness was burned out and that it would cost me $4000 dollars to fix On March 3 I went back to Advantage Toyota to speak to a manager about my situation because i was tired of getting the run around and I needed help to resolving this issue. I spoke with [XXX] yet again no one there was willing to help me. I left a message With General Manager [XXX] he did not return my call, I spoke with the corporate office still no one has called me INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I started to hear a rattle sounds or ticking while driving. I let the car test over the weekend and then come Monday was going to drive it to my mechanic. I was left stranded and had to get the car towed to the mechanic. I'm being told the entire engine is bad and needs to be replaced. This makes no sense as I've kept up regular maintenance on the vehicle and am still paying on it.

The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 55 MPH, she heard a pop underneath the vehicle. The contact pulled over and upon inspection, the contact became aware that an unknown part was loosened underneath the vehicle. The contact stated that the check engine, oil, and battery warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the engine replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 64,000.

The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 60 MPH, the vehicle failed to accelerate with the accelerator pedal depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with needing the Hydraulic Electronic Control Unit (HECU) replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was 131,101.

I filed a claim 14001328 for excessive oil consumption. I am told that one quart of oil per 1000 miles is normal consumption. The car holds 4.5 quarts of oil. This means that for a 7500 mile oil change interval the entire volume is replace almost twice. I do not accept this as normal. I purchased a 2017 Kia Sportage in August of 2016. I believe that Kia is running out the warranty. I have driven 158,000 miles in a VW Rabbit - no oil issues. 238,000 miles in a VW Jetta 195,000 miles in a VW Jetta TDI, 175,000 miles in a Chrysler Town and Country. Average oil consumption between changes was .25 quarts. You are now telling me this Kia Sportage has a normal oil consumption of one quart per 1000 miles. I find this then to be an inferior design. I should be entitled to a repair. I have oil coming out of my exhaust tailpipe. I am copying this to the NHTSA. All of the time I have my Sportage I have maintained proper oil change intervals and I have service records.

I have performed the required oil changes since the car was purchased with the KIA dealer network. At 50,000 miles my oil light came on while making a turn and I brought it to the nearest dealer. They changed the oil and started an oil comsumption test. Since then, we have done 3 oil comsumption tested which "just passed" the criteria. I burn enough oil that I have a soot deposit in my exhaust pipe. My car is at 81,000 miles and has lost enough oil from the last oil change (4,000 miles ago - scheduled oil change for December 15) that there is no oil indication on the dipstick. The dealer has asked me to not add oil because it is 2 quarts low and ok to drive. They have said the warranty only covers if the consumption is greater than 1 quart per 1000 miles and this much oil loss is normal. THIS IS NOT NORMAL and indicates a defect in the piston rings, which would be a warranty repair that is being denied.