NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
131 reports123,000 miles · Apr 27, 2022
Engine
The contact owns a 2016 Kia Sportage. The contact stated while driving 65 MPH, she heard an abnormal noise coming from the vehicle. The contact stated no warning light was illuminated. The contact was able to drive to her destination. The contact took the vehicle to local dealer, where it was diagnosed with needing the engine to…
Read full complaint
The contact owns a 2016 Kia Sportage. The contact stated while driving 65 MPH, she heard an abnormal noise coming from the vehicle. The contact stated no warning light was illuminated. The contact was able to drive to her destination. The contact took the vehicle to local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired but was pending repairs. The VIN was included in NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.
NHTSA ODI #11462489
118,860 miles · Apr 15, 2022
EngineFire
The contact owned a 2016 Kia Sportage. The contact stated her son was driving approximately 35 MPH when smoke came from under the hood of the vehicle. The check engine warning light was illuminated. The driver pulled over safely and removed himself from the vehicle. The vehicle became totally engulfed in flames and was destroyed…
Read full complaint
The contact owned a 2016 Kia Sportage. The contact stated her son was driving approximately 35 MPH when smoke came from under the hood of the vehicle. The check engine warning light was illuminated. The driver pulled over safely and removed himself from the vehicle. The vehicle became totally engulfed in flames and was destroyed. The state police arrived on the scene and attempted to extinguish the fire with a fire extinguisher but were not successful. The fire department arrived on the scene shortly afterward and extinguished the fire. The local police filed a report. There were no injuries sustained. The approximate failure mileage was 118,860.
NHTSA ODI #11460894
61,000 miles · Apr 12, 2022
Engine
The contact owns a 2016 Kia Sportage. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted but vehicle was not diagnos…
Read full complaint
The contact owns a 2016 Kia Sportage. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted but vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about a possible vehicle fire. The manufacturer was not made aware of the issue. The failure mileage was approximately 61,000. Parts distribution disconnect.
NHTSA ODI #11460571
Mileage unknown · Apr 12, 2022
Electrical SystemEngine
Received a recall notice stated "An Engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit is located in your vehicle. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electr…
Read full complaint
Received a recall notice stated "An Engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit is located in your vehicle. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electrical short circuit in the HECU increases the risk of an engine compartment fire while the vehicle is parked or driving. A fire increases the risk of injury. Out of an abundance of caution, park your vehicle outdoors and away from other vehicles or structures until you have the recall repair performed." Yet, with this kind of instruction, KIA offered NO temporary replacement vehicle like a rental car. I called KIA corporate directly, spoke with their consumer department and also a supervisor. No one could offer any date for the fix or assistance with a rental car or temporary replacement vehicle. The dealer I called, Greenway KIA of Franklin TN, had just gotten the notice I was told yesterday, 4/11/2022, yet my letter was dated 3/31/2022. They had no other communications or directions from KIA corporate except the same letter that I received. An engine fire risk is a huge recall and KIA should have either an immediate repair available, or provide owners of the affected vehicles a safe vehicle to use until a fix can be provided. This is not a window regulator recall. It's an engine fire risk recall. "Parked or driving."
NHTSA ODI #11460561
Mileage unknown · Apr 11, 2022
Service Brakes, Hydraulic
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the rec…
Read full complaint
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11460426
90,000 miles · Feb 25, 2022
Engine
The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking sound coming from the vehicle. The contact stated that the vehicle started losing motive power, without warning. The contact pulled over to the side of the roadway. The contact checked and became aware that there was…
Read full complaint
The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking sound coming from the vehicle. The contact stated that the vehicle started losing motive power, without warning. The contact pulled over to the side of the roadway. The contact checked and became aware that there was no oil in the engine. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The dealer and manufacturer were contacted and the contact was informed that an unnamed recall repair was not performed and no assistance would be provided. The failure mileage was 90,000.
NHTSA ODI #11454124
Mileage unknown · Feb 18, 2022
Engine
I was driving on interstate and with no sound or warning light my car just shut off. Lucky I was able to get it off the side of the road. Tired to restart the car it would not start the engine was locked up. Had it towed home. Sent kia a email they said take it to my local Kia dealership to get it kia certified on what's wrong w…
Read full complaint
I was driving on interstate and with no sound or warning light my car just shut off. Lucky I was able to get it off the side of the road. Tired to restart the car it would not start the engine was locked up. Had it towed home. Sent kia a email they said take it to my local Kia dealership to get it kia certified on what's wrong with it. Did so Kia said it was a turned or spun rod bearing. But denied to fix it because the knock sensor was not installed if I don't get a letter or a recall on it how was I suppose to know. As I done some research I see it's a very big problem with kia 2.4 l engines if it was a safety issue why was I not aware until this happened to my car. As its happened to many and lucky mine just smoked a little and did not catch fire.
NHTSA ODI #11452792
Mileage unknown · Feb 15, 2022
Engine
I WAS DRIVING IN TOWN WHEN ALL OF A SUDDEN MY CAR STOPPED ,I GOT MY CAR TOWED TO MY HUSBANDS BUSINESS AND AFTER THAT I TOWED IT TO THE KIA DEALERSHIP ,WHERE I WAS TOLD MY CAR DID NOT HAVE A RECALL DESPITE THE RECALLS ON THIS VEHICLE AND UPON READING MORE INTO IT I SEE THAT IT DOES HAVE A RECALLS ON ENGINE FAILURE,mY CAR STOPPED …
Read full complaint
I WAS DRIVING IN TOWN WHEN ALL OF A SUDDEN MY CAR STOPPED ,I GOT MY CAR TOWED TO MY HUSBANDS BUSINESS AND AFTER THAT I TOWED IT TO THE KIA DEALERSHIP ,WHERE I WAS TOLD MY CAR DID NOT HAVE A RECALL DESPITE THE RECALLS ON THIS VEHICLE AND UPON READING MORE INTO IT I SEE THAT IT DOES HAVE A RECALLS ON ENGINE FAILURE,mY CAR STOPPED ON A VERY BUSY ROAD AS WELL, WITH CARS FLYING BY ME ON A 6 LANE ROAD.tHERE WAS NO WARNING LIGHTS ON AS WELL AS ANY OTHER LIGHTS UNTIL THIS HAPPENED
NHTSA ODI #11452081
137,000 miles · Feb 11, 2022
Engine
The contact's daughter owns a 2016 Kia Sportage. The contact stated that while his daughter was driving at an undisclosed speed, there was a knocking sound, and the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The…
Read full complaint
The contact's daughter owns a 2016 Kia Sportage. The contact stated that while his daughter was driving at an undisclosed speed, there was a knocking sound, and the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was a service campaign for the knock sensor mailed to the contact's daughter's residence; however, the contact's daughter had not received the service campaign notification. The manufacturer declined the engine replacement. The failure mileage was approximately 137,000.
NHTSA ODI #11451540
Mileage unknown · Feb 10, 2022
Electrical SystemEngine
On 12/2/21 I was driving down 52 towards Lexington in the fast lane going about 66 MPH with my child in the back seat in her car seat when I noticed my 2016 Kia Sportage would not accelerate and suddenly went down to around 20 MPH resulting in more than one almost collisions to try to get off the highway. I then heard a loud kno…
Read full complaint
On 12/2/21 I was driving down 52 towards Lexington in the fast lane going about 66 MPH with my child in the back seat in her car seat when I noticed my 2016 Kia Sportage would not accelerate and suddenly went down to around 20 MPH resulting in more than one almost collisions to try to get off the highway. I then heard a loud knocking noise and my vehicle would not go over 15 MPH. There was not a single light on my dashboard that came on to alert me of the situation. I had the car towed to the auto shop I use until I could contact KIA. Bob King Kia (where I bought this one new as well as two other cars previously) said I had to have it towed there and have a diagnostic ($130) completed before they could help me. on 1/4/22 I had it towed there. This was a SCAM as they told me my engine failure was due to a recall that was not completed that I was never notified about and they would nor KIA would cover anything. Brian(Service Manager) there offered to reach out to his KIA sales manager to see if he could get an exception. To my knowledge this never took place according to two other individuals and I was lied to. When he reached out on 1/24/22 to let me know it was a NO he also told me my car was broken into on 1/18/22 and I was not notified of this prior. So now I have a 2016 Kia Sportage that I still owe money on that wont run and a broken window I had to put a claim on my insurance for that even as of 2/10/22 has yet to be fixed. It is sad though that they offered to give me $500 for my car that I owe about $5000.00 on or I could trade it in on another KIA and they would pay my car off. It is all a sales gimmick and people are taken advantage of.
NHTSA ODI #11451387
NHTSA investigations
2AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.