2014 Kia Sportage

The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the remedy was not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Kia Sportage. The contact stated that while driving approximately 75 MPH, a knocking noise was present coming from the engine compartment and the vehicle would not properly accelerate. The check engine warning light was illuminated. The cause of the failure was not determined. The dealer and manufacturer were notified of the failure. The approximate failure mileage was 63,000.

The bearings in the engine have gone bad. The motor is blown. The engine malfunctioned. It is available for inspection upon request. I was in the car with my husband and 8-month old. We were on a busy highway so it was risky to be in the middle of a highway. The problem has been confirmed by an independent service center. It has been inspected by a repair shop which is Whistler’s towing and Truck Repair. There were no symptoms of the problem prior to the failure that I know of. The engine oil pressure and tire pressure sign came on the day of the failure barely 2 minutes then the car came to a stop.

2014 Kia Sportage total engine failure. Vehicle briefly flashed oil pressure warning light and stalled traveling down the highway. When he vehicle was started again it had a loud engine knock. Vehicle was towed to dealership had diagnosed engine has excessive rod bearing clearance. Recommend Long block Engine replacement. $5732. Kia is denying warranty claim due to the vehicle not having a KSDS software update. Court documents show that a consumer need only go to the NHTSA website and enter their VIN number to find any open recalls including the KSDS update. My VIN shows 0 unrepaired. Kia still claims that the update was not performed and the lifetime warranty will not be honored. Being an owner since 2018, I have not been notified of a single recall, product improvement campaign, or legal settlement. Kia customer service has admitted to not having me in their system. I as a consumer had no way of knowing of any of the safety, or functional concerns of my vehicle. This same problem has been confirmed through the stories of hundreds of others. Kia needs to be held accountable. At the time of settlement, when determining the amount. The court based its numbers off of a 100% approval rating of class vehicles. Even at that time the approval rating was only at 15%. Disgusting. Most importantly, the KSDS software update does not prevent engine failure in any way. The defect is still there. Kia has not found a fix. The vehicles are still unsafe.

I’ve owned an Optima and a Sportage. They’ve both left me in terrible situations financially. I liked my 2014 KIA Sportage. It was well maintained and a good vehicle. I really hadn’t ran into any issues with it. Until the day after Christmas 12/26/2021. There was no indication whatsoever that there was a mechanical failure to the engine about to happen. No warning lights. Nothing. As I was running about 80 mph on 71 Southbound I started to hear a “flapping” noise. Within 5 miles, and thank the Lord I was now on an exit ramp slowing down - the engine locked up!! After doing some research I quickly found out this is a predominant issue with KIA engines. The manufacturing was faulty and it causes premature wear of the crankshaft bearing and metal shavings wrecking havoc on the engine. Due to being a secondary owner it is not under warranty and because I did not receive any notification at all from the manufacturer that there was a product improvement order for the vehicle, KIA will not assist with any of the cost. I now have a vehicle that was running just fine the day before yesterday, that has 84,000 miles on it, maintained properly, that I still owe on that does not run and is going to cost me $6,500 to get fixed. There was a class action lawsuit with a 1.3 billion dollar settlement because KIA knew they were manufacturing junk engines but apparently I missed out on that and I am not eligible due to the product improvement, that I knew nothing about, was not completed. My VIN has 0 unrepaired recalls on the KIA and the NHTSA government websites. I don’t understand how it’s not a safety recall. I keep reminding myself that things could’ve been worse and I am leaning on my faith to help me remain as calm about the situation as possible.

There are moments when I am driving that the vehicle will suddenly decelerate for no reason. At that point, I have to pull over, turn the vehicle off and then back on for it to move. This is frightening at the least as it happens with no warning and sometimes I'm on the freeway. I have had a couple of mechanics look at it and they can't figure out why it does this. I've asked Kia twice and they don't give a response. I'm afraid that it will happen one day when I'm not in a position to pull over without getting hit.

The contact owns a 2014 Kia Sportage. The contact stated while driving 55 mph, he began to hear an abnormal noise coming from the engine. The contact stated no warning light was illuminated. The contact was able to park on the side of the road but did not hear the abnormal noise anymore. The contact stated that he decided to continue driving, but the engine then seized shortly after. The contact was able to restart to the vehicle but continued to hear the abnormal noise getting louder. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer and was informed that the engine needed to be replaced, due to not having the knock sensor software updated. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.