NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
381 reports147,000 miles · Mar 20, 2021
Engine
MY FAMILY AND I WERE DRIVING ON HIGHWAY 191 BY MILEPOST 93 WHEN ALL OF A SUDDEN THE ENGINE STARTED MAKING A SLIGHT WHIRLING NOISE AND STARTED TO LOSE POWER. WE WERE ASCENDING A LITTLE HILL AND ALMOST DIDN'T MAKE IT UP THE HILL. WE HAD TO PULL OVER AND GET OFF THE ROAD AS FAR AS WE CAN. THE PLACE WHERE THE ENGINE DECIDED TO GI…
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MY FAMILY AND I WERE DRIVING ON HIGHWAY 191 BY MILEPOST 93 WHEN ALL OF A SUDDEN THE ENGINE STARTED MAKING A SLIGHT WHIRLING NOISE AND STARTED TO LOSE POWER. WE WERE ASCENDING A LITTLE HILL AND ALMOST DIDN'T MAKE IT UP THE HILL. WE HAD TO PULL OVER AND GET OFF THE ROAD AS FAR AS WE CAN. THE PLACE WHERE THE ENGINE DECIDED TO GIVE US PROBLEMS WAS NEAR A VERY DANGEROUS BLIND SPOT. AS THE KIA SLOWED DOWN, A SEMI ALMOST REARED ENDED US BECAUSE OF THE SUDDEN DECELERATING SPEED. THERE WAS NO SUDDEN VIBRATION OR ANYTHING ELSE OUT OF THE ORDINARY. I HAD TO CALL THE SAN JUAN COUNTY SHERIFF'S DISPATCH UNIT TO GET SOME ASSISTANCE. THE SHERRIFF CAME OUT AND NOTED THAT THE KIA WAS IN A DANGEROUS LOCATION AND THAT A TOW TRUCK WAS REROUTE FROM MOAB, UT. WHEN I TRIED TO START THE KIA TO SHOW THE SHERRIFF THAT IT WAS DEAD, THERE WAS A LOUD KNOCK AND THE ENGINE DIED, AND HASN'T TURNED ON SINCE. SINCE I'VE OWNED THE KIA, THERE HAS NEVER BEEN A PROBLEM AT ALL. THE ENGINE RAN SMOOTHLY AND THE REST OF THE KIA WAS IN TOP TOP SHAPE.
NHTSA ODI #11404002
170,000 miles · Mar 11, 2021
Engine
I WAS DRIVING MY VEHICLE ON CRUISE CONTROL AT 77 MPH ON I-95 WITH MY ENTIRE FAMILY. THE ENGINE JUST SHUT OFF AND THE ENGINE LIGHT CAME ON ALONG WITH ALL OF THE OTHER LIGHTS ON THE DASHBOARD. WE HAD TO TRY TO PULL OVER WITHOUT CAUSING AN ACCIDENT AND MAKE IT TO THE SIDE OF THE HIGHWAY IN WHICH WE COULD SAFELY WAIT FOR HELP. THE K…
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I WAS DRIVING MY VEHICLE ON CRUISE CONTROL AT 77 MPH ON I-95 WITH MY ENTIRE FAMILY. THE ENGINE JUST SHUT OFF AND THE ENGINE LIGHT CAME ON ALONG WITH ALL OF THE OTHER LIGHTS ON THE DASHBOARD. WE HAD TO TRY TO PULL OVER WITHOUT CAUSING AN ACCIDENT AND MAKE IT TO THE SIDE OF THE HIGHWAY IN WHICH WE COULD SAFELY WAIT FOR HELP. THE KIA DEALERSHIP IN ST. AUGUSTINE (FAMILY KIA) DID NOT ACKNOWLEDGE THE TSB PI1803Y/Z (REV4) OR OFFER THIS TO ME. I BELIEVE THAT KIA SHOULD BE CONCERNED ABOUT KEEPING THE CONSUMERS FEELING SAFE IN THEIR VEHICLES AND GIVE US A REASON TO RECOMMEND THE KIA BRAND. THERE ARE SEVERAL COMPLAINTS ONLINE ABOUT THIS ISSUE. KIA NEEDS TO MAKE IT RIGHT FOR ME AND FOR OTHER KIA CONSUMERS.
NHTSA ODI #11400404
25 miles · Mar 10, 2021
Engine
MY MOTHER 2013 KIA SPORTAGE LX JUST STALLED OUT WHICH DRIVE DOWN THE ROAD MY MOTHER IS 80 YEAR OLD IF TWO GENTLEMAN DID STOP AND PUSH CAR OFF THE ROAD SHE COULD OF BEEN KILLED THE CAR START SMOKING ONE GENTLEMAN CALLED ME I PICKED HER UP AND HAD THE KIA ROAD SIDE TOWED THE 2013 KIA SPORTAGE TOWED TO THE DEALERSHIP THEY…
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MY MOTHER 2013 KIA SPORTAGE LX JUST STALLED OUT WHICH DRIVE DOWN THE ROAD MY MOTHER IS 80 YEAR OLD IF TWO GENTLEMAN DID STOP AND PUSH CAR OFF THE ROAD SHE COULD OF BEEN KILLED THE CAR START SMOKING ONE GENTLEMAN CALLED ME I PICKED HER UP AND HAD THE KIA ROAD SIDE TOWED THE 2013 KIA SPORTAGE TOWED TO THE DEALERSHIP THEY TOLD US THAT THE MOTOR WAS BLOWN UP AND WE WOULD HAVE TO BUY A NEW MOTOR THIS VEHICLE HAD NO SIGN OF THE CAR MOTOR WOULD BLOW UP ALL MAINTENANCE HAS BEEN MADE ON THIS CAR WHY WOULD THIS HAPPEN THIS CALL HAD NO RECALLS WHY SHE OWES MONEY ON THIS CAR AND NOW AFTER 14 MONTH OF HAVING THIS CAR THE MOTOR JUST BLOWS UP THIS IS UNFAIR THAT NOW SHE HAS NO CAR BUT IS PAYING 3300 PRR MONTH FOR HER CAR PAYMENT CAR MOTOR DO NOT BLOW UP THE CAR IS AT DAYTONA BEACH KIA WE HAVE BEEN WAITING FOR KIA MANUFACTURER MOTOR TO RETURN A PHONE CALL ABOUT THIS CAR NO ONE KNOWS NOTHING ABOUT THIS CAR I WOULD LIKE YOU TO GET IN TOUCH WITH THIS COMPANY SO WE KNOW WHAT TO DO MAYBE WE NEED AN ATTORNEY I JUST DO UNDER WHEY THE NHTSA WOULD NOT HELP IN THIS PROBLEM AND WHY WOULD YOU LET THIS BECOME A BIG PROBLEM PEOPLE COULD BE KILLED THIS WAS PLAMCOAST PARKWAY I HAVE ALREADY FILED A COMPLAINT AGAINST THIS MANUFACTURER AND FOUND OTHER COMPLAIN ABOUT THIS CAR ALMOST ALL WITHTHE SAME VIN.NUM PLEASE CONTACT ME ABOUT WHAT NEXTS [XXX] OR PHONE NUMBER [XXX]I HOPE YOU DO HELP THANK YOU. WHY WAS THIS CAR RECALLED YOU HAVE 246 COMPLAINTS ON THE 2013 KIA SPORTAGE LX VIN NO. [XXX] THE OTHER COMPLAINTS HAVE THE SAME VIN BUT THE LAST 4 DIGITS ARE BLOCKED THIS IS PROBLEM FOR US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11400088
100,220 miles · Mar 6, 2021
EngineSteeringVehicle Speed Control
I WAS DRIVING AT 45MPH, WENT INTO THE OPPOSITE LANE TO PASS A VEHICLE AND THE ENGINE REVVED INTO THE 7000RPM RANGE, ALL THE LIGHTS CAME ON IN THE DASH, AND IT IMMEDIATELY LOST POWER. I PULLED TO THE SIDE OF THE ROAD AND THE ENGINE STOPPED. I TRIED TO RESTART THE ENGINE AND IT WOULDN'T EVEN CRANK OVER. NO WARNING LIGHTS HAD COME …
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I WAS DRIVING AT 45MPH, WENT INTO THE OPPOSITE LANE TO PASS A VEHICLE AND THE ENGINE REVVED INTO THE 7000RPM RANGE, ALL THE LIGHTS CAME ON IN THE DASH, AND IT IMMEDIATELY LOST POWER. I PULLED TO THE SIDE OF THE ROAD AND THE ENGINE STOPPED. I TRIED TO RESTART THE ENGINE AND IT WOULDN'T EVEN CRANK OVER. NO WARNING LIGHTS HAD COME ON PRIOR TO THIS AND MY OIL IS CHANGED REGULARLY. THE ENGINE IS NOW "LOCKED" UP. I AM READING THIS HAS BEEN A FREQUENT PROBLEM, BUT MY VEHICLE VIN SHOWS NO RECALLS. THIS WAS ON A 55MPH HIGHWAY, WHILE PASSING AT APPROXIMATELY 55MPH.
NHTSA ODI #11399550
113,000 miles · Feb 25, 2021
Engine
ENGINE FAILURE 113,000 MILES, NO WARNING, NO LIGHTS. ENGINE KNOCKING WHEN IDLING
NHTSA ODI #11397971
188,000 miles · Feb 25, 2021
Engine
TL* THE CONTACT OWNS A 2011 KIA FORTE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO DECELERATE. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE …
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TL* THE CONTACT OWNS A 2011 KIA FORTE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO DECELERATE. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER FRED BEANS KIA OF LANGHORNE (1801 LINCOLN HWY, LANGHORNE, PA 19047, (267)436-4961) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 188,000.*DT*JB*DT THE CONSUMER STATED THE MANUFACTURER ADVISED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. *JS*DT
NHTSA ODI #11397845
80,000 miles · Feb 18, 2021
EngineFire
TL* THE CONTACT'S CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2013 KIA SPORTAGE. THE CONTACT STATED WHILE DRIVING 40 MPH, WHEN THE VEHICLE SEIZED AND SAW SMOKE EXITING THE FROM THE UNDERNEATH THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER DAYTON…
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TL* THE CONTACT'S CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2013 KIA SPORTAGE. THE CONTACT STATED WHILE DRIVING 40 MPH, WHEN THE VEHICLE SEIZED AND SAW SMOKE EXITING THE FROM THE UNDERNEATH THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER DAYTONA KIA (510 N NOVA RD, DAYTONA BEACH, FL 32114: (386) 252-7000), WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA ODI #11396745
127,000 miles · Feb 5, 2021
Engine
WHILE I WAS DRIVING IN A HIGHWAY MY ENGINE LOST POWER, THE CAR SUDDENLY STOPPED, THEN I TRIED TO START IT BUT THE ENGINE DID NOT TURN. I WAS WORRIED ABOUT AN ACCIDENT HAPPENING SO I HAD TO PUSH THE CAR OFF ROAD. THE MECHANIC FOUND DAMAGE AT THE CRANK SHIFT PISTOL #3
NHTSA ODI #11394890
150,000 miles · Jan 18, 2021
Engine
WAS DRIVING HOME ALONE FROM LOUISIANA TO MISSISSIPPI AND PASSED A CAR AND CAR DIES AND ALL DASH LIGHTS COME ON SO I PULLED OVER AND TURNED OFF CAR AND SAT FOR A FEW MINUTES. I TURNED CAR BACK ON AND NO DASH LIGHTS CAME ON AND DIDN'T HEAR ANY NOISE TO INDICATE ANYTHING WAS WRONG WITH VEHICLE SO I CONTINUED ON MY TRIP BEING I WAS …
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WAS DRIVING HOME ALONE FROM LOUISIANA TO MISSISSIPPI AND PASSED A CAR AND CAR DIES AND ALL DASH LIGHTS COME ON SO I PULLED OVER AND TURNED OFF CAR AND SAT FOR A FEW MINUTES. I TURNED CAR BACK ON AND NO DASH LIGHTS CAME ON AND DIDN'T HEAR ANY NOISE TO INDICATE ANYTHING WAS WRONG WITH VEHICLE SO I CONTINUED ON MY TRIP BEING I WAS ALONE AND IN A RURAL AREA. CAR RAN NORMAL FOR ABOUT 30 MILES AND CAR STARTED SLOWING DOWN TO WHERE THERE WAS NO POWER AND FINALLY WOULDN'T GO. NOTE: NO ENGINE LIGHTS CAME ON AT THAT TIME.HAD IT TOWED TO MY HOME (3) HOURS AWAY, AND MY MECHANIC SAID THE BEARING ARE RUINED AND THERE'S METAL SHAVINGS IN THE OIL AND THE OIL HAS A BURNT SMELL TO IT. I HAD OIL CHANGED REGULARLY AND THAT OIL CHANGE HAD ABOUT 600 MILES ON IT.
NHTSA ODI #11388747
98,600 miles · Jan 14, 2021
Engine
ON 12-23-2020, WE WERE COMING BACK HOME AFTER DOING SOME GROCERY SHOPPING, I WAS DOING 70 MPH ON A BUSY HIGHWAY, THEN SUDDENLY HEARD A LOUD NOISE AND CAR STALL AFTER THAT WITHOUT ANY NOTICE, WHICH WAS PRETTY SCARY ESPECIALLY WHEN DRIVING ON A FAT HIGHWAY AND HAVING A TODDLER IN THE BACK, ALL 3 LIGHTS CAME ON THE DASH (OIL, BATTE…
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ON 12-23-2020, WE WERE COMING BACK HOME AFTER DOING SOME GROCERY SHOPPING, I WAS DOING 70 MPH ON A BUSY HIGHWAY, THEN SUDDENLY HEARD A LOUD NOISE AND CAR STALL AFTER THAT WITHOUT ANY NOTICE, WHICH WAS PRETTY SCARY ESPECIALLY WHEN DRIVING ON A FAT HIGHWAY AND HAVING A TODDLER IN THE BACK, ALL 3 LIGHTS CAME ON THE DASH (OIL, BATTERY, CHECK ENGINE). CAR DIDN'T WANT TO START AFTER THAT, SO I CALLED A FRIEND TO HELP US GET HOME SINCE IT WAS ONLY A MILE AWAY FROM WHERE WE LIVE. HOWEVER, THE CAR STARTED AN HOUR LATER BUT DIDN'T DRIVE MORE THAN 5 SECONDS AND STALLED AGAIN. I HAVE IT TOWED TO MY MECHANIC THE NEXT DAY. HE INSPECTED AND DIDN'T SEE ANYTHING WRONG. HE DROVE IT FOR TWO DAYS AND NOTHING. TWO WEEKS LATER AFTER GOING ON A TRIP I STARTED HEARING THIS TAPPING NOISE AT 2000 RPM, WHICH IS COMING FROM THE ENGINE. THE CAR ISN'T LEAKING ANY OIL, AND IT HAS ONLY 99K MILES, BEEN CHANGING OIL ON TIME, AND ALL NECESSARY FILTERS. AT THE MOMENT OF WRITING THIS COMPLAIN, NO CHECK ENGINE LIGHT IS ON.
NHTSA ODI #11388213
Official recalls
3Sep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Dec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Additional source detail variants (2)
Engine
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Mar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Consequence & remedy
Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21003 · Engine Fires
Opened Dec 22, 2021 · Closed Feb 5, 2024
Status: closed (inferred from source dates) · Engine
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ17003 · Scope And Timeliness
Opened May 18, 2017 · Closed Dec 22, 2021
Status: closed (inferred from source dates) · Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.
Additional source detail variants (2)
Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.
Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.