NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
392 reports120,000 miles · Apr 28, 2017
Engine
OVER THE LAST SIX MONTHS OR SO, MY KIA SPORTAGE SUV HAVE BEEN STALLING PERIODICALLY WITHOUT WARNING. I NEVER KNOW WHEN IT IS GOING TO HAPPEN. I CAN BE DRIVING ON THE HIGHWAY AT 65 MPH OR 25 MPH AND IT WILL STALL. IT HAS HAPPENED ON SUNNY DAYS AS WELL AS RAINY DAYS. I'VE CONTACTED GATEWAY KIA IN DENVILLE NJ MANY TIMES COMPLAI…
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OVER THE LAST SIX MONTHS OR SO, MY KIA SPORTAGE SUV HAVE BEEN STALLING PERIODICALLY WITHOUT WARNING. I NEVER KNOW WHEN IT IS GOING TO HAPPEN. I CAN BE DRIVING ON THE HIGHWAY AT 65 MPH OR 25 MPH AND IT WILL STALL. IT HAS HAPPENED ON SUNNY DAYS AS WELL AS RAINY DAYS. I'VE CONTACTED GATEWAY KIA IN DENVILLE NJ MANY TIMES COMPLAINING ABOUT THIS ISSUE TO NO AVAIL. THE SERVICE MANAGER JOE TOLD ME TO TRY USING SUNOCO PREMIUM GAS TO NO AVAIL. I ALSO HAD THE MANIFOLD CHANGED BUT THE STALLING STILL HAPPENS. I'VE CONTACTED KIA CORPORATION AND WAS TOLD BY BRUCE HARTD SINCE MY CAR HAS OVER 187,000 MILES (MOSTLY HIGHWAY MILES) AND SINCE THE DEALERSHIP HAVEN'T BEEN ABLE TO REPRODUCE THE STALLING THERE IS NOTHING KIA CAN DO. I WAS TOLD BY KIA CORPORATION THAT MY CAR IS NOT PART OF THEIR ENGINE STALLING RECALL TO BE ANNOUNCED MAY 19TH. I THINK IT SHOULD BE INCLUDED BECAUSE MY CAR ENGINE IS ALSO STALLING MAKING IT VERY DANGEROUS FOR ME TO USE IT BUT IT IS THE ONLY FORM OF TRANSPORTATION I HAVE TO GET BACK AND FORTH TO WORK. PLEASE HELP!
NHTSA ODI #10981194
122,000 miles · Apr 27, 2017
Engine
WHILE DRIVING MY 2012 KIA SPORTAGE AT 30MPH ON A CITY STREET THE CHECK ENGINE LIGHT CAME ON AND I HEARD A KNOCKING IN THE ENGINE COMPARTMENT. I WAS CLOSE TO MY WORK SITE SO I CONTINUED TO DRIVE THE VEHICLE, AS I TURNED INTO THE PARKING LOT THE ENGINE STALLED. WHEN I RESTARTED THE ENGINE THE KNOCKING NOISE WAS MUCH WORSE AND GREW…
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WHILE DRIVING MY 2012 KIA SPORTAGE AT 30MPH ON A CITY STREET THE CHECK ENGINE LIGHT CAME ON AND I HEARD A KNOCKING IN THE ENGINE COMPARTMENT. I WAS CLOSE TO MY WORK SITE SO I CONTINUED TO DRIVE THE VEHICLE, AS I TURNED INTO THE PARKING LOT THE ENGINE STALLED. WHEN I RESTARTED THE ENGINE THE KNOCKING NOISE WAS MUCH WORSE AND GREW LOADER AS I APPLIED GAS. I TURNED OF THE CAR AND HAD IT TOWED TO MY MECHANIC. MY MECHANICALLED LISTEED TO THE ENGINE AND SAID THAT IT SOUNDED LIKE IT "THREW A BEARING". UPON LOKKING ONLINE FOR INFORMATION I SAW THAT THERE WAS AN UPCOMING RECALL ON MY CAR FOR THIS VERY THING. I CALLED THE 2 DEALERS IN MY AREA, ALBANY NY, AND WAS TOLD THAT THEY CAN'T DO ANYTHING UNTIL THE RECALL COMES OUT IN THE END OF MAY. I CALLED THE 800 NUMBER FOR KIA AND WAS TOLD THE SAME THING, I ASKED IF THEY COULD CHECK TO SEE IF MY VEHICLE WOULD BE PART OF THE RECAL AND THEY SAID THAT THEY COULD NOT. THEY TOLD ME TO WAIT TO SEE IF I GOT A LETTER AFTER MAY 19. I TOLD THEM I COULD NOT GO FOR A MONTH WITHOUT MY CAR AND THEY SAID AGAIN THERE WAS NOTHING THEY CAN DO UNTIL THE RECALL COMES OUT. THIS IS RIDICULOUS, IF THE RECALL IS COMING AND THEY KNOW THERE IS AN ISSUE WITH THE CAR WHY WOULD I BE FORCE TO WAIT A MONTH WITHOUT MY CAR?
NHTSA ODI #10981127
79,500 miles · Apr 25, 2017
Engine
MY ENGINE SEIZED UP AT 79,000 MILES DESPITE THE STANDARD MAINTENANCE. I WAS DRIVING HOME FROM WORK 25-50 MPH CONSISTING OF 5 STOPLIGHTS AND 18 MILES OF DRIVING. I WAS NOTICING A LACK OF POWER BUT OTHERWISE NO ISSUES. I FILLED UP THE GAS TANK IN HOPES OF DRIVING IT IN TO GET SERVICED. I STARTED THE CAR BACK UP AT THE GAS STAT…
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MY ENGINE SEIZED UP AT 79,000 MILES DESPITE THE STANDARD MAINTENANCE. I WAS DRIVING HOME FROM WORK 25-50 MPH CONSISTING OF 5 STOPLIGHTS AND 18 MILES OF DRIVING. I WAS NOTICING A LACK OF POWER BUT OTHERWISE NO ISSUES. I FILLED UP THE GAS TANK IN HOPES OF DRIVING IT IN TO GET SERVICED. I STARTED THE CAR BACK UP AT THE GAS STATION AND THE ENGINE LIGHT TURNED ON. I DROVE APPROXIMATELY .5 MILES AND THE CAR STALLED NEVER TO START AGAIN. I GOT A TOW TO RUSS DARROW KIA AND THEY TOLD ME MY ENGINE WAS COMPLETELY SHOT. I THEN HAD TO GET MY ENGINE REPLACED.
NHTSA ODI #10980415
118,000 miles · Apr 22, 2017
Engine
BEGIN TO HEAR FLUTTERING SOUND WHILE DRIVING ON SECONDARY AND MAIN ROADS. THE SOUND BEGIN TO GRADUALLY GET LOUDER OVER THE COARSE OF FEW DAYS. PUT THE VEHICLE IN THE SHOP TO GET A DIAGNOSTIC. THE RESULTS CAME BACK ENGINE FAILURE DUE TO ENGINE OIL RESTRICTION. RECEIVE 2 OPINIONS FROM MECHANIC SHOPS BOTH PLACES RESULTS CAME BACK T…
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BEGIN TO HEAR FLUTTERING SOUND WHILE DRIVING ON SECONDARY AND MAIN ROADS. THE SOUND BEGIN TO GRADUALLY GET LOUDER OVER THE COARSE OF FEW DAYS. PUT THE VEHICLE IN THE SHOP TO GET A DIAGNOSTIC. THE RESULTS CAME BACK ENGINE FAILURE DUE TO ENGINE OIL RESTRICTION. RECEIVE 2 OPINIONS FROM MECHANIC SHOPS BOTH PLACES RESULTS CAME BACK THE SAME. WHEN THE RPMS WAS REVVED UP YOU COULD HEAR A LOUD KNOCKING SOUND, ALONG WITH DRIVING THE VEHICLE IN MOTION WOULD STALL , AND THE ENGINE LIGHT WOULD FLICKER ON AND OFF.
NHTSA ODI #10979929
103,000 miles · Apr 10, 2017
Engine
OXYGEN SENSOR AND CATALYTIC CONVERTER FAILED AFTER FIVE YEARS.
NHTSA ODI #10971599
34,900 miles · Dec 30, 2016
Engine
WHILE DRIVING ON THE HIGHWAY, WE HEARD A THUMP FROM OUR 2012 KIA SPORTAGE. WHEN WE GOT HOME, MY HUSBAND CHECKED THE ENGINE AND HE FOUND WE HAD NO OIL. WE NEVER HAD A CHECK ENGINE OR OIL LIGHT COME ON AND NEVER HAD AN OIL SPOT UNDER OUR CAR. WE TOOK IT TO OUR KIA DEALER AND WAS TOLD IT NEEDED A NEW ENGINE. AFTER READING OTHER CO…
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WHILE DRIVING ON THE HIGHWAY, WE HEARD A THUMP FROM OUR 2012 KIA SPORTAGE. WHEN WE GOT HOME, MY HUSBAND CHECKED THE ENGINE AND HE FOUND WE HAD NO OIL. WE NEVER HAD A CHECK ENGINE OR OIL LIGHT COME ON AND NEVER HAD AN OIL SPOT UNDER OUR CAR. WE TOOK IT TO OUR KIA DEALER AND WAS TOLD IT NEEDED A NEW ENGINE. AFTER READING OTHER COMPLAINTS ABOUT THE SAME ISSUE, I REALIZE WE WERE VERY LUCKY WE WERE ABLE TO MAKE IT HOME WITH OUR CAR THAT NIGHT. OUR KIA HAD LESS THAN 35,000 MILES ON IT AND WE CHANGED THE OIL REGULARLY , SO WE JUST KNEW IT WOULD BE UNDER WARRANTY. HOWEVER, BECAUSE MY HUSBAND DID SOME OF THE OIL CHANGES HIMSELF, THEY WOULD NOT HONOR THE WARRANTY- HE DIDN'T HAVE ALL OF THE RECEIPTS FOR THE OIL AND FILTERS SINCE 2012. THE RECEIPTS WE COULD PROVIDE FROM BUSINESSES THAT DID OIL CHANGES AND SOME COPIES OF RECEIPTS MY HUSBAND COULD GET FROM THE AUTO PARTS STORES SHOWED THAT THE OIL WAS CHANGED OFTEN, BUT WE DIDN'T HAVE ALL THE RECEIPTS. REGARDLESS, A VEHICLE WITH LESS THAN 35,000 MILES, WITH PROOF OF SEVERAL OIL CHANGES, NOT EVER HAVING A CHECK ENGINE OR OIL LIGHT COME ON, AND NO OIL SPOTS WHERE IT'S PARKED EVERY DAY- SHOULD NOT RUN OUT OF OIL AND NEED A NEW ENGINE. I KNEW THIS HAD TO BE A DEFECT WITH KIA ENGINES AND AFTER READING MANY COMPLAINTS FROM OTHER KIA OWNERS, IT'S OBVIOUSLY A KNOWN AND DANGEROUS DEFECT AND NEEDS TO BE ADDRESSED. *TR
NHTSA ODI #10938677
70,000 miles · Dec 23, 2016
Engine
OUR 2012 KIA SPORTAGE BROKE DOWN OVER A MONTH AGO AFTER MY WIFE AND DAUGHTER HAD JUST GOT OFF THE PA TURNPIKE, THEY HAD STOPPED AT A MALL AN HOUR FROM HOME AFTER TRAVELING ALL DAY. WHEN THEY RETURNED TO THE CAR FROM SHOPPING, IT WOULDN'T START. IT WAS TOWED TO GATEWAY KIA OF WARRINGTON AT THE ADVICE OF KIA CORPORATION OF AMER…
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OUR 2012 KIA SPORTAGE BROKE DOWN OVER A MONTH AGO AFTER MY WIFE AND DAUGHTER HAD JUST GOT OFF THE PA TURNPIKE, THEY HAD STOPPED AT A MALL AN HOUR FROM HOME AFTER TRAVELING ALL DAY. WHEN THEY RETURNED TO THE CAR FROM SHOPPING, IT WOULDN'T START. IT WAS TOWED TO GATEWAY KIA OF WARRINGTON AT THE ADVICE OF KIA CORPORATION OF AMERICA, BECAUSE THAT WAS THE CLOSEST DEALERSHIP. AFTER SITTING THERE FOR ALMOST FIVE DAYS AND NO CALL FROM THEM, AND MULTIPLE INQUIRIES BY US, THEY FINALLY TOLD US THAT IT WAS ENGINE FAILURE. THEY RAN BASIC DIAGNOSTIC TESTS AND NEVER WENT ANY FURTHER AS FAR AS LOOKING INTO THE ENGINE. BECAUSE WE WERE THE SECOND OWNER OFF A ONE YEAR LEASE, WE WEREN'T ELIGIBLE FOR THE ORIGINAL 10 YEAR/100,000 WARRANTY. OUR WARRANTY WAS NOW 5 YEARS/ 50,000 MILES. OUR CAR HAS 70,0000 MILES. SO NOT COVERED WE HAVE BEEN TOLD. WE KEPT GOOD CARE OF THIS CAR WITH REGULAR OIL CHANGES AND STATE INSPECTIONS. AFTER BEING TOLD THAT WE WERE NOT GOING TO BE COVERED, WE STARTED RESEARCHING THIS PROBLEM. SOON AFTER WE FOUND A LAW FIRM THAT WAS HEADING A CLASS ACTION SUIT AGAINST KIA. THE LAWSUIT ALLEGED THAT KIA HAS AN ONGOING PROBLEM WITH SOME OF THEIR ENGINE, WHICH INCLUDES OUR VEHICLE AND ENGINE. WE WERE ALSO NOTIFIED THAT THE LAW FIRM HAD CEASED TO PURSUE THE SUIT BECAUSE KIA HAD AGREED TO FIX THE ENGINES FOR THE VEHICLES INCLUDED IN THE SUIT. KIA HAS DENIED TO COVER OUR CAR UNDER THIS SPECIAL EXTENDED WARRANTY WHICH WOULD INCLUDE 10 YEARS/120,000 MILES NOW. WE HAVE BEEN PASSED AROUND AND DENIED ALL THE UP TO THE CORPORATE OFFICES "ESCALATION OFFICE", WHICH HAS ULTIMATELY TOLD US THAT WE HAVE BEEN DENIED AND HAVE REACHED THE HIGHEST OFFICE AVAILABLE FOR COMPLAINT/APPEALS AND THERE IS NOTHING THAT WE DO ANY LONGER. WE STILL OWE ALMOST $10,000 ON THIS CAR, WHICH WILL BE A TOTAL LOSS IF IT ISN'T FIXED UNDER EXTENDED WARRANTY OR BY US AT A COST OF ALMOST $5000.
NHTSA ODI #10937279
71,000 miles · Nov 3, 2016
Engine
I WAS DRIVING DOWN THE ROAD AT 45 MPH PROBABLY A FEW HUNDRED YARDS FROM GETTING ON THE HIGHWAY WHEN BLACK SMOKE CAME OUT OF THE EXHAUST OF MY SPORTAGE AND IT COMPLETELY WENT DEAD. LUCKILY, I HAD A PLACE TO STOP JUST TO THE LEFT OF THE HIGHWAY ENTRANCE. I CAN'T IMAGINE WHAT COULD HAVE HAPPENED HAD THIS OCCURRED AT HIGHWAY SPEEDS.…
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I WAS DRIVING DOWN THE ROAD AT 45 MPH PROBABLY A FEW HUNDRED YARDS FROM GETTING ON THE HIGHWAY WHEN BLACK SMOKE CAME OUT OF THE EXHAUST OF MY SPORTAGE AND IT COMPLETELY WENT DEAD. LUCKILY, I HAD A PLACE TO STOP JUST TO THE LEFT OF THE HIGHWAY ENTRANCE. I CAN'T IMAGINE WHAT COULD HAVE HAPPENED HAD THIS OCCURRED AT HIGHWAY SPEEDS. I LEARNED FROM THE DEALER THAT THIS IS ACTUALLY A KNOWN PROBLEM WITH THE KIA THETA ENGINES. THE BEARINGS AND RODS IN MY ENGINE WERE APPARENTLY SHREDDED AND THE ENGINE SEIZED. WHILE THE DEALER IS PAYING FOR THE DAMAGE UNDER WARRANTY, THE CAR WILL BE RETURNED TO ORIGINAL STATE MEANING THE ENGINE AND THE CAR WILL BE EXTREMELY DANGEROUS. IF WHAT HAPPENED TO ME HAPPENS TO ANYONE DRIVING ON THE HIGHWAY, IT'S VERY EASY TO IMAGINE THE POSSIBILITY OF A FATAL CRASH. THESE ENGINES NEED TO BE RECALLED AND HAVE A PROPER FIX IN PLACE BEFORE SOMEONE DIES. I'VE NOW READ HUNDREDS OF COMPLAINTS SIMILAR TO MINE ON THE INTERNET SO ACTION NEEDS TO BE TAKEN BEYOND THE CLASS ACTION LAWSUIT THAT WAS FILED IN JUNE FOR THIS VERY SAME ISSUE. *TR
NHTSA ODI #10924163
149,000 miles · Oct 12, 2016
Engine
LEAVING A FRIEND'S HOUSE MY CAR MADE A CLICKING SOUND. I CONTINUED TO DRIVE AND THE SOUND APPEARED TO HAVE GONE AWAY. MINUTES LATER WHILE DRIVING 70 MPH ON I-85 N IN ATLANTA MY 2012 KIA SPORTAGE (WITHOUT WARNING LIGHTS OR ANY INDICATION THAT ANYTHING WAS WRONG) MADE A VERY LOUD NOISE AND LOST SPEED QUICKLY. I PUT ON MY E…
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LEAVING A FRIEND'S HOUSE MY CAR MADE A CLICKING SOUND. I CONTINUED TO DRIVE AND THE SOUND APPEARED TO HAVE GONE AWAY. MINUTES LATER WHILE DRIVING 70 MPH ON I-85 N IN ATLANTA MY 2012 KIA SPORTAGE (WITHOUT WARNING LIGHTS OR ANY INDICATION THAT ANYTHING WAS WRONG) MADE A VERY LOUD NOISE AND LOST SPEED QUICKLY. I PUT ON MY EMERGENCY FLASHERS AND MOVED ACROSS LANES UNTIL I COULD EXIT. WHEN I GOT TO THE RAMP THE ENGINE DIED AND THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO START THE CAR AGAIN. IT STARTED OFF BUT DIED AGAIN. I TRIED IT ONCE AGAIN AND IT STARTED. I PUT THE CAR IN NEUTRAL AND PRESSED THE GAS SO IT WOULDN'T TURN OFF. I THREW IT IN DRIVE AND THE CAR DID BEGIN TO MOVE BUT IT NEVER GOT OVER 20 MPH DESPITE THE FACT THAT I HAD THE PEDAL PRESSED TO THE FLOOR. CARS WERE HONKING THEIR HORN AND PASSING ME RECKLESSLY. I PULLED INTO THE PARKING LOT OF A PEP BOYS CENTER AND CALLED TO HAVE MY CAR TOWED. IT (AND ME) WAS TOWED BACK TO GAINESVILLE, GA TO THE DEALERSHIP AT 11:00 PM . THE SAME DEALERSHIP WHERE I BOUGHT AND HAVE HAD IT SERVICED SINCE I PURCHASED IT. MONDAY I WENT TO THE DEALERSHIP TO SEE WHAT WAS WRONG. THE MECHANIC IMMEDIATELY TOLD ME THAT IT WAS MY ENGINE AFTER ONLY HAVING ANOTHER MECHANIC START THE CAR'.IT ONLY RAN FOR A SHORT PERIOD OF TIME. MAYBE LIKE 5-SECONDS HE STATED THAT THE ENGINE NEEDED TO BE REPLACED. AFTER FURTHER INVESTIGATION I HAVE SINCE LEARNED THAT THIS IS INDICATIVE OF THE 2012 KIA SPORTAGE AS WELL AS A NUMBER OF OTHER KIA MODELS. I FOUND NUMEROUS TESTIMONIALS ONIINE WHERE THIS HAPPENED TO OTHERS. I ALSO LEARNED THAT THERE IS A CLASS ACTION LAWSUIT AGAINST KIA CALLED THE ENGINE OIL DEFECT LAWSUIT WHERE THOSE INVOLVED IN THE SUIT SHARE EXPERIENCES EERILY SIMILAR TO MINE. KIA OF AMERICA AND CARRIAGE KIA HAVE NOT BEEN VERY COOPERATIVE IN THIS MATTER.
NHTSA ODI #10915643
106,000 miles · Oct 3, 2016
Engine
DRIVING DOWN THE ROAD AND HEARD A LOAD NOISE FROM UNDER THE HOOD. NOISE STOPPED AND THEN LOSS ALL POWER! EVERTHING DIED. GOT IT PULLED OVER AND NOW THE MOTOR IS SEIZED. GOT THE OIL CHANGED A WEEK BEFORE AND NEVER HAVE HAD ISSUES WITH THIS CAR.
NHTSA ODI #10911087
Official recalls
5Sep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Dec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Consequence & remedy
Consequence: An engine compartment fire increases the risk of injury.
Remedy: Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Feb 15, 2019
Kia Motors America (Kia) is recalling certain 2011-2012 Kia Sportage vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.
Consequence & remedy
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Kia has notified owners, and dealers will replace the oil pressure switch with an improved one, free of charge. In addition, dealers will inspect the oil pan for any oil leaks, replacing it if necessary, free of charge. The recall began July 3, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC174.
Dec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Additional source detail variants (2)
Engine
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Mar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Consequence & remedy
Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21003 · Engine Fires
Opened Dec 22, 2021 · Closed Feb 5, 2024
Status: closed (inferred from source dates) · Engine
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ17003 · Scope And Timeliness
Opened May 18, 2017 · Closed Dec 22, 2021
Status: closed (inferred from source dates) · Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.
Additional source detail variants (2)
Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.
Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.