NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
23 reportsClear category filter93,000 miles · May 10, 2021
Electrical SystemUnknown Or Other
TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS TAKEN TO KIA TASCA (1660 HARTFORD AVE, JOHNSTON, RI 02919) AND THE KNOCK SENSOR DETECTION SYSTEM SOFTWARE WAS UPDATED AS PART OF THE REPAIR. THE CONTACT STATED THAT AFTER THE RECALL REPAIR, TH…
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TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS TAKEN TO KIA TASCA (1660 HARTFORD AVE, JOHNSTON, RI 02919) AND THE KNOCK SENSOR DETECTION SYSTEM SOFTWARE WAS UPDATED AS PART OF THE REPAIR. THE CONTACT STATED THAT AFTER THE RECALL REPAIR, THE RADIO AMPLIFIER WAS DAMAGED AND THERE WAS AN ELECTRICAL SHORT, WHICH CAUSED THE PASSENGER'S SIDE FRONT AND REAR EXTERIOR LIGHTING TO REMAIN ILLUMINATED. THE DEALER WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE TWO INPUT CONTROL PINS ON THE SWITCHES WERE BROKEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS INFORMED THAT THE REGIONAL PARTS MANAGER WOULD BE CONTACTED HOWEVER, THE MANUFACTURER HAD NOT YET NOTIFIED THE CONTACT OF ANY ACTION BEING TAKEN. THE FAILURE MILEAGE WAS 93,000.
NHTSA ODI #11415937
130,000 miles · Dec 18, 2020
EngineFuel/propulsion SystemUnknown Or Other
I WAS DRIVING ON A CITY STREET WHEN MY VEHICLE BEGIN TO LOOSE POWER. I WAS STOPPED AT A RED LIGHT AND COULD NOT GET UP TO SPEED TO CONTINUE THRU THE INTERSECTION. I PULLED OVER THEN HAD SOMEONE DIRECT TRAFFIC AS I CAUTIOUSLY PULLED INTO THE PARKING LOT OF A LOCAL BUSINESS. AFTER WORK I GOT AAA TO TOW VEHICLE TO MY HOME. THE NEXT…
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I WAS DRIVING ON A CITY STREET WHEN MY VEHICLE BEGIN TO LOOSE POWER. I WAS STOPPED AT A RED LIGHT AND COULD NOT GET UP TO SPEED TO CONTINUE THRU THE INTERSECTION. I PULLED OVER THEN HAD SOMEONE DIRECT TRAFFIC AS I CAUTIOUSLY PULLED INTO THE PARKING LOT OF A LOCAL BUSINESS. AFTER WORK I GOT AAA TO TOW VEHICLE TO MY HOME. THE NEXT DAY I HAD AAA TOW VEHICLE TO A LOCAL REPAIR SHOP. I CONTACTED KIA AT THAT TIME AND WAS TOLD MY VEHICLE WAS NOT INCLUDED IN THE RECALL .I HAD SEVERAL MECHANICS DIAGNOSE PROBLEM INCLUDING MY LOCAL KIA DEALERSHIP FOR A FEE. AS I TRAILED BEHIND MY FRIEND AS HE SLOWLY DROVE VEHICLE FROM 1 SHOP TO KIA, I NOTICED FIRE UNDERNEATH THE VEHICLE SO WE STOPPED AND TOWED VEHICLE THE REST OF THE WAY. KIA SHOP VERIFIED IT TO BE ENGINE FAILURE AND QUOTED ME A REPAIR FEE OF $7500 TO $9000 TO REPAIR THE PROBLEM. I HAD JUST SPENT $3000 ABOUT 3 MONTHS EARLIER FOR A NEW TRANSMISSION SO I DECIDED TO DONATE VEHICLE INSTEAD OF SPEND MORE MONEY.
NHTSA ODI #11384133
98,000 miles · Dec 19, 2019
EngineUnknown Or Other
MY VEHICLE STOPPED IN THE MIDDLE IF A STREET LIGHT . I TOOK IT TO KIA SHOP THEY SAID THE ENGINE DIED WHICH BEFORE THAT I NEVER GOT WARNINGS . I KNOW KIA DOES HAVE PROBLEMS WITH THE ENGINE . THEY ARE COVERING THE ENGINE BUT I HAVE TO PAY FOR LABOR WHICH IS A LITTLE OVER 3,000 DOLLARS . I'M NOT SATISFIED BUT I NEED MY CAR .
NHTSA ODI #11290015
980,000 miles · Oct 4, 2019
Unknown Or Other
I WAS DRIVING MY CAR AND AS I REACH A RED LIGHT I STOPPED THE CAR TURNED OFF I TRIED TURNING IT ON 3 OR 4 TIMES BUT IT WOULDN'T EVEN CRANK . I OPEN THE HOOD AND A LITTLE SMOKE CAME OUT I HAD TO PUSH IT TO A SAFE PLACE AND HAD IT TOWED TO MY APARTMENT. I'VE TRIED TURNING IT ON BUT IT DOESN'T EVEN CRANK. THE RADIO AND LIGHT STI…
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I WAS DRIVING MY CAR AND AS I REACH A RED LIGHT I STOPPED THE CAR TURNED OFF I TRIED TURNING IT ON 3 OR 4 TIMES BUT IT WOULDN'T EVEN CRANK . I OPEN THE HOOD AND A LITTLE SMOKE CAME OUT I HAD TO PUSH IT TO A SAFE PLACE AND HAD IT TOWED TO MY APARTMENT. I'VE TRIED TURNING IT ON BUT IT DOESN'T EVEN CRANK. THE RADIO AND LIGHT STILL TURN ON REGULAR. IT'S BEEN A PARKED ABOUT A MONTH . I HAD HEARD ABOUT THE RECALL BUT WHEN I CHECKED THE VIN NUMBER IT SAID I HAD ZERO RECALL FOR MY CAR . CAN SOMEONE HELP ME I'M LOST AND I NEED MY CAR I'M STILL MAKING CAR PAYMENTS PAYING INSURANCE AND IT'S ALSO TIME TO PAY REGISTRATION I'M FRUSTRATED AND IN NEED OF ASSISTANCE CAN SOMEONE PLEASE GUIDE ME I WILL APPRECIATED IT THANKS
NHTSA ODI #11266021
85,000 miles · Oct 2, 2019
EnginePower TrainUnknown Or OtherFire
I WAS DRIVING WITH MY DAUGHTER AT 7:30 PM ON SANTIAGO CANYON ROAD ORANGE, CA. WHEN I NOTICED A CLICKING SOUND AND CAUGHT A GLIMPSE OUT OF THE CORNER OF MY EYE OF A LIGHT REFLECTING OFF THE ROAD. I INSTANTLY PULLED OVER AND TOLD MY DAUGHTER TO GET OUT. THE CAR TOOK ABOUT 3 TO 4 MINUTES TO TOTALLY GO UP IN FLAMES. I WAS NEVER CONT…
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I WAS DRIVING WITH MY DAUGHTER AT 7:30 PM ON SANTIAGO CANYON ROAD ORANGE, CA. WHEN I NOTICED A CLICKING SOUND AND CAUGHT A GLIMPSE OUT OF THE CORNER OF MY EYE OF A LIGHT REFLECTING OFF THE ROAD. I INSTANTLY PULLED OVER AND TOLD MY DAUGHTER TO GET OUT. THE CAR TOOK ABOUT 3 TO 4 MINUTES TO TOTALLY GO UP IN FLAMES. I WAS NEVER CONTACTED ABOUT ANY POTENTIAL PROBLEMS WITH THIS CAR OR ANYTHING ABOUT THE KIA SORRENTO WE ALSO OWN. NOW I WON'T BE DRIVING THAT CAR EITHER.
NHTSA ODI #11265649
79,597 miles · Jul 19, 2019
EngineUnknown Or Other
CAR ONLY HAS 79,597 AND I'M HEARING KNOCKING NOISES COMING FROM UNDER THE HOOD. I HAVE NOW RECEIVED MY RECALL IN THE MAIL
NHTSA ODI #11233492
109,951 miles · Feb 28, 2019
EngineUnknown Or OtherFire
I HAD BEEN HEARING A STRANGE NOISE WHEN PUSHING THE BRAKES SINCE AUGUST 2018, I HAD A LAY PERSON LOOK AT IT WHO STATED IT WAS THE WHEEL BEARINGS AND SHOULD BE REPLACED. I TOOK IT TO KIA AS I WAS STILL UNDER WARRANTY FOR 20 MORE MILES AND THEY SAID IT WASN'T THE BEARINGS AND THEY COULD FIND NO PROBLEMS AT ALL WITH THE CAR. ON FEB…
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I HAD BEEN HEARING A STRANGE NOISE WHEN PUSHING THE BRAKES SINCE AUGUST 2018, I HAD A LAY PERSON LOOK AT IT WHO STATED IT WAS THE WHEEL BEARINGS AND SHOULD BE REPLACED. I TOOK IT TO KIA AS I WAS STILL UNDER WARRANTY FOR 20 MORE MILES AND THEY SAID IT WASN'T THE BEARINGS AND THEY COULD FIND NO PROBLEMS AT ALL WITH THE CAR. ON FEB. 20, 2019, 6 MONTHS LATER, I WAS DRIVING WITH MY SON ON THE HIGHWAY AND STARTED TO HEAR A LOUD KNOCKING NOISE AT THE BASE OF THE WINDSHIELD UNDER THE HOOD AND THE SPEEDOMETER STARTED TO FALTER. I TRIED ACCELERATING AND THE KNOCKING INCREASED AND ALL THE LIGHTS ON THE DASH WENT ON AND THE SPEEDOMETER BEGAN FALLING. I HURRIED TO GET OVER AND OFF THE HIGHWAY AS THE SMOKE AND BURNING SMELL WAS ENGULFING THE FRONT OF THE CAR. IT COMPLETELY DIED AS I ROLLED TO A STOP WITH SMOKE POURING FROM UNDER THE HOOD. I TOWED IT TO KIA WHO SAID THEY WOULD DO A DIAGNOSTIC FOR $145. THE TOW DRIVER GAVE ME A LEMON SIZED CHUNK OF METAL STATING IT LOOKED LIKE A PIECE OF THE OIL PAN AS THE FLATBED WAS COVERED IN OIL. I HAD TO CALL KIA THE NEXT DAY TO GET A DIAGNOSIS. THEY SAID THEY DIDN'T DO ONE BECAUSE JUST FROM LOOKING AT THE HOLE IN THE OIL PAN, THEY COULD TELL IT HAD BLOWN AN ENGINE ROD. I WAS INFORMED THAT EVEN THOUGH THIS WAS A RECALL EVENT BECAUSE MY VIN WAS NOT RECALLED THEY WOULD DO NOTHING FOR ME.
NHTSA ODI #11183294
104,387 miles · Dec 3, 2018
Unknown Or Other
RECENTLY PURCHASED 2012 KIA SPORTAGE ABOUT 8 MONTHS AGO, ONLY 68,000 OFF THE LOT. HAS BEEN DRIVING PERFECTLY FINE WITH ROUTINE MAINTENANCE ON VEHICLE. UNTIL LAST NIGHT HEADED BACK HOME, THE ENGINE STARTED MAKING A KNOCKING AND CLAMMERING NOISE THAT GOT LOUDER AS I COUNTINED TO DRIVE. I FIGURED AT ABOUT 100,000 MILES SHOULDN'T NO…
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RECENTLY PURCHASED 2012 KIA SPORTAGE ABOUT 8 MONTHS AGO, ONLY 68,000 OFF THE LOT. HAS BEEN DRIVING PERFECTLY FINE WITH ROUTINE MAINTENANCE ON VEHICLE. UNTIL LAST NIGHT HEADED BACK HOME, THE ENGINE STARTED MAKING A KNOCKING AND CLAMMERING NOISE THAT GOT LOUDER AS I COUNTINED TO DRIVE. I FIGURED AT ABOUT 100,000 MILES SHOULDN'T NOTHING POSSIBLY BE GOING WRONG. THE CAR FIRST STALLED OUT AND CUT OFF, THEN RESTARTED. DROVE TO NEAREST EXIT THINKING IT MAYBE LOW ON OIL BUT NO. RESEARCHED TO FIND THE UPSETTING AND POOR REVIEWS ON THE ENGINE FAILURE TO FAILED ROB BEARINGS WITHIN THE MOTOR DUE TO EXCESSIVE SCRAP METAL LEFT INSIDE DURING ASSEMBLY. IN WHICH RESPONSIBILITY IS SOLELY ON THE MANUFACTURER. ALSO READ UP ON FORBES ARTICLE OF KIA RECALLING VEHICLES FOR THIS SAME EXACT PROBLEM AND SITUATION.
NHTSA ODI #11155566
130,000 miles · Jul 27, 2018
Unknown Or Other
ON TWO SEPARATE OCCASIONS WHILE DRIVING THE CAR HAS SHUT OFF COMPLETELY. THE FIRST TIME IT HAPPEN THE CAR WAS TOWED TO A MECHANIC THAT SAID THE ENGINE WAS BAD AND THE PARTS WERE RECALLED. WE WERE ABLE TO TOW THE CAR TO ANOTHER SHOP AND THEY HAD SAID IT WAS POSSIBLY THE STARTER. WE REPLACED THE STARTER AS WELL AS ANOTHER PART AND…
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ON TWO SEPARATE OCCASIONS WHILE DRIVING THE CAR HAS SHUT OFF COMPLETELY. THE FIRST TIME IT HAPPEN THE CAR WAS TOWED TO A MECHANIC THAT SAID THE ENGINE WAS BAD AND THE PARTS WERE RECALLED. WE WERE ABLE TO TOW THE CAR TO ANOTHER SHOP AND THEY HAD SAID IT WAS POSSIBLY THE STARTER. WE REPLACED THE STARTER AS WELL AS ANOTHER PART AND THE CAR STARTED. ONCE TAKEN FOR A DRIVE THE CAR AGAIN SHUT DOWN. WE AGAIN HAD TO TOW THE CAR. NOW IT WON'T START.
NHTSA ODI #11114074
23,000 miles · Oct 27, 2017
Unknown Or Other
AIR QUALITY. CAR CONSISTENTLY SMELLS LIKE MOLD AND MILDEW IN THE AIR VENTS DESPITE FREQUENT CHANGING OF FILTERS AND TREATMENT FOR MOLD AND MILDEW. CONDENSATION DOESN'T EVAPORATE AND MILDEW FORMS CREATING AN INDOOR AIR QUALITY ISSUE IN THE CAR. HAPPENS FREQUENTLY AND MAKES THE CAR UNDRIVEABLE FOR ANYONE WITH MOLD AND MILDEW ALLER…
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AIR QUALITY. CAR CONSISTENTLY SMELLS LIKE MOLD AND MILDEW IN THE AIR VENTS DESPITE FREQUENT CHANGING OF FILTERS AND TREATMENT FOR MOLD AND MILDEW. CONDENSATION DOESN'T EVAPORATE AND MILDEW FORMS CREATING AN INDOOR AIR QUALITY ISSUE IN THE CAR. HAPPENS FREQUENTLY AND MAKES THE CAR UNDRIVEABLE FOR ANYONE WITH MOLD AND MILDEW ALLERGIES
NHTSA ODI #11040348
Official recalls
5Sep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Dec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Consequence & remedy
Consequence: An engine compartment fire increases the risk of injury.
Remedy: Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Feb 15, 2019
Kia Motors America (Kia) is recalling certain 2011-2012 Kia Sportage vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.
Consequence & remedy
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Kia has notified owners, and dealers will replace the oil pressure switch with an improved one, free of charge. In addition, dealers will inspect the oil pan for any oil leaks, replacing it if necessary, free of charge. The recall began July 3, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC174.
Dec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Additional source detail variants (2)
Engine
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Mar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Consequence & remedy
Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21003 · Engine Fires
Opened Dec 22, 2021 · Closed Feb 5, 2024
Status: closed (inferred from source dates) · Engine
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ17003 · Scope And Timeliness
Opened May 18, 2017 · Closed Dec 22, 2021
Status: closed (inferred from source dates) · Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.
Additional source detail variants (2)
Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.
Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.