2002 Kia Sportage

ON DEC. 15, 2005, I CONTACTED THE DEALER WHERE I PURCHASED MY 2002 KIA SPORTAGE A MONTH AGO FOR WARRANTEE SERVICE (EMPIRE TOYOTA, ONEONTA NY). I WAS TOLD THAT THEY NO LONGER SELL OR SERVICE UNDER THE KIA WARRANTEE. AT THAT TIME IT HAD 58,000 MILES. NEW DEALER: COUNTRY CLUB KIA, ONEONTA, NY. ON JANUARY 12, 2006 I CALLED THEM TO HAVE THE WARRANTEE SERVICE DONE ON MY CAR. THEY ARE STILL SETTING UP THE SERVICE DEPT. AND ARE WAITING FOR "EMPIRE TOYOTA" TO TRANSFER THE RECORDS OF CUSTOMERS FOR WARRANTEE REPAIRS. NOW THE MILEAGE IS AT 61,000 MILES, AND IT STILL HAS NOT BEEN SERVICED UNDER THE WARRANTEE. THE PROBLEMS I AM HAVING: MY LOCKS KEEP GOING UP AND DOWN ALL DAY AND NIGHT WITHOUT ANY KEYS IN THE IGNITION. TODAY MY CHILDREN AND I GOT LOCKED INSIDE THE CAR AND COULD NOT GET OUT AS THE LOCKS WOULD NOT STOP LOCKING, AND THE HORN BEGAN GOING OFF. THIS HAS CONTINUED EVERYDAY...ALL DAY AND ALL NIGHT. WE HAVE BEEN LOCKED OUT OF MY CAR EARLY IN THE MORNING WHILE MY CAR IS WARMING UP TO LEAVE FOR WORK. I REALLY NEED TO GET MY CAR REPAIRED, AND FEEL AS IF I KEEP GETTING THE RUN AROUND. I CALLED THE KIA OFFICE ON MONDAY JANUARY 16, 2006 AND WAS TOLD THAT MY WARRANTEE HAS EXPIRED BY 800 MILES. THIS ISSUE COULD HAVE BEEN TAKE CARE OF BEFORE THE WARRANTEE EXPIRED. WHEN KIA CHANGED DEALERSHIPS CUSTOMERS SHOULD HAVE BEEN NOTIFIED, SO THAT THEY CAN FAMILIARIZE THEMSELVES WITH THE NEW DEALER IF ANY PROBLEMS SHOULD ARISE. I HAD LOCKS REPARED IN MY 2002 KIA SPORTAGE A YEAR AND A HALF AGO, AND THUS THIS SHOULD STILL BE COVERED UNDER THE WARRANTEE. I CONTACTED KIA CONSUMER ASSISTANCE CENTER VIA E-MAIL ON 1/19/06, AND WAS GIVEN CASE ID IS: K1063733. NO RETURN E-MAIL OR CALL FROM KIA. I CONTACTED KIA CONSUMER ASSISTANCE CENTER VIA E-MAIL ON 1/30/06, AND WAS GIVEN CASE ID IS: K1067545. NO FOLLOW UP CALLS FROM KIA YET. NO RETURN E-MAIL OR CALL FROM KIA.I FEEL THIS PROBLEM CAN BE A POTENTIAL DANGEROUS SITUATION AS IN CASE OF AN EMERGENCY MY FAMILY AND I NEED TO BE ABLE TO EXIT THE VEHICLE.

DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT INTERMITTENTLY ILLUMINATES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP SEVERAL TIMES TO HAVE THE CHECK ENGINE MODULE RESET. THIS REMEDY WORKED FOR SEVERAL MONTHS BUT THE LIGHT EVENTUALLY ILLUMINATES AGAIN. THE LOCAL DEALER HAS NOT DETERMINED THE PROBLEM WITH THE LIGHT. ALSO, THE GAS TANK HAD A LEAK IN THE GAS LINE. THE VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP WHERE THEY REPLACED THE GAS LINE, HOWEVER A GAS ODOR STILL EXIST INSIDE THE VEHICLE. UPDATED 2/28/2006 - *NM

DT: THE CONTACT STATED THAT WHILE DRIVING AT 40 VEHICLE WA SINVOLVED IN A COLLISION AND AIR BAGS DID NOT DEPLOY. SOMEONE PULLED OUT IN FRONT OF THE CONTACT'S VEHICLE AND SIT HIT THE OTHER VEHICLE. THERE WERE NOT LIGHTS ON THE DASHBOARD TO INDICATE THE AIR BAGS WOULD NOT DEPLOY. DEALER DID NOT SAY ANYTHING ABOUT THE AIR BAGS TO HER. MANUFACTURER HAS NOT BEEN CONTACTED YET. POLICE CAME AND A REPORT WAS TAKEN. *AK

I HAVE A 2002 KIA SPORTAGE 2 DOOR. WE BOUGHT IT BRAND NEW FOR OUR SON THINKING IT WOULD BE A FUN LITTLE CAR FOR HIM. 36,000 MILES LATER IT HAS BEEN IN THE SHOP 15 TIMES FOR VARIOUS THINGS SUCH AS AIR BAG NEEDING REPAIRED TO ENGINE COOLING SYSTEM EXPLODING ON ME IN THE MIDDLE OF THE DESSERT AND ME ALONE FOR 6 HOURS BEFORE I COULD GET HELP. THIS SUV IF YOU CAN CALL IT THAT IS NOTHING BUT A HEADACHE AND I AM VERY CONCERNED ABOUT MY SONS OR IN FACT ANYONE THAT IS IN IT WHEN IT IS ON THE ROADS SAFETY. *NM

DT: THE CALLER SAID H TRANSMISSION SHIFTS GEARS WITHOUT WARNING. IT JERKED AND SHOOK WHEN SHIFTING GEARS. IT HAPPENED WHEN DECELERATING. BROUGHT VEHICLE DEALER 5 TIMES, BUT THEY COULD NOT FIND WHATS WRONG WITH IT. THE CHECK ENGINE LIGHT WAS ON ALL THE TIME EXCEPT WHEN HE TOOK IT TO THE DEALER. THE LAST TIME HE HAD IT TO DEALER THE LIGHT WENT OFF FOR ABOUT 3 WEEKS, AND YESTERDAY THE LIGHT WAS BACK ON. DEALER SAID THEY WILL TRY TO GET SOMEONE FROM THE MANUFACTURER TO LOOK AT THE VEHICLE, BUT NO ONE HAS COME YET. DEALER DID A DIAGNOSTIC, AND FIXED WHAT IT SHOWED, BUT THE LIGHT ON THE DASHBOARD CAME BACK ON AFTER 30 MILES OF DRIVING. *AK

MARCH 30TH I WAS INVOLVED IN AN ACCIDENT, A LADY PULLED ACCROSS TRAFFIC AND I HAD NO TIME TO STOP, NEEDLESS TO SAY I SLAMMED INTO HER DRIVERS SIDE DOOR AT ABOUT 30MPH. THE ENTIRE FRONT END OF MY KIA SPRORTAGE WAS DAMAGED WITH ABOUT $6700 IN DAMAGES AND THE AIR BAGS DIDN'T DEPLOY AND MYSELF AND MY PASSENGERS WERE IN OUR SEAT BELTS BUT BADLY BRUISED AND THROWN ABOUT. I WAS INFORMED BY KIA THAT I DIDN'T HIT THE SENSORS ... OK THE WHOLE FRONT END WAS GONE WHERE EXACTLY ARE THE SENSORS? I DON'T FEEL SAFE IN THE CAR AND MY CHILDREN ARE IN IT , PLEASE CAN SOME ONE TELL ME WHAT TO DO? I FEEL THAT I'M STUCK WITH A VEHICHLE THAT ISN'T SAFE AND I DON'T SEEM TO HAVE ANY RECOURSE. THANK YOU FOR YOUR TIME.