IllustrationThe dash on my sportage will go black while driving, and then the system reboots showing "system check" the cruise control also goes out when this happens. This happens about once a month. Dealer has checked it more than 3 times and has found no issues except the first time I brought it in.
2024 Kia Sportage Phev
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sportage Phev years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 12 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports0 fire reports0 injury reports
Vehicle Speed Control complaints
4 reportsI bought the car in July 2024. After approximately 2 months after taking possession I took the car on a trip. While driving on the highway I engaged the cruise control. The vehicle immediately set to 110mph. I immediately turned it off and didn't drive that fast. I tried to reengage the cruise control multiple times and the spee…
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I bought the car in July 2024. After approximately 2 months after taking possession I took the car on a trip. While driving on the highway I engaged the cruise control. The vehicle immediately set to 110mph. I immediately turned it off and didn't drive that fast. I tried to reengage the cruise control multiple times and the speed still went to 110mph. I've taken the vehicle to a Kia dealership the car was there for 2 months. There is no fix at this time. Just told not to use the cruise control. The dealership told me it's a known problem.
On Oct. 11, 2024, I was pulling into a parking spot when my vehicle suddenly accelerated. My foot was not on the accelerator. I braked but not in time to stop the car before it hit the side of a building. I was not injured, but do not want to use drive the vehicle until I understand what happened and whether this sudden unintend…
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On Oct. 11, 2024, I was pulling into a parking spot when my vehicle suddenly accelerated. My foot was not on the accelerator. I braked but not in time to stop the car before it hit the side of a building. I was not injured, but do not want to use drive the vehicle until I understand what happened and whether this sudden unintended acceleration defect can be fixed.
I am reporting an incident of sudden unintended acceleration of my 2024 Kia Sportage plug-in Hybrid. On Oct. 11, 2024, my wife was parking the vehicle in a lot near our home when the car suddenly accelerated, only stopping when it crashed into the side of a building. My wife was not injured, though the vehicle was damaged. She …
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I am reporting an incident of sudden unintended acceleration of my 2024 Kia Sportage plug-in Hybrid. On Oct. 11, 2024, my wife was parking the vehicle in a lot near our home when the car suddenly accelerated, only stopping when it crashed into the side of a building. My wife was not injured, though the vehicle was damaged. She insists she did not accidentally hit the accelerator instead of the brake. I have reported the incident to Kia, and we have filed a claim with our insurance company.
Official recalls
125V874000 · Electrical System: Instrument Cluster/panel; Trailer Hitches
Dec 17, 2025
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Additional source detail variants (2)
Trailer Hitches
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Electrical System: Instrument Cluster/panel
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.