2024 Kia Sportage Phev

While driving my 2024 Kia Sportage PHEV X-Line AWD the instrument panel went black for 3-5 seconds and appeared to be "re-booting/resetting". The first time this occurred was approximately March 2025 (odometer reading approximately 6000 miles) and the issue has re-occurred numerous times (30+) since then (current odometer reading is 12,410). There was no warning prior to this happening and there were no warning lamps, messages, or other symptoms of any problems with the vehicle. I took the car into my local Kia dealer to have them check the instrument panel issue under warranty and to perform the recommended 8000 mile service. During the service visit they addressed the SC322 - Hybrid Control Unit Software upgrade recall. With regards to the instrument panel issue, the Service department told me that they could not fix the issue under warranty unless they could reproduce the issue. Therefore any work that they would perform to address the issue would have to be paid for by me. They suggested that I try to capture the issue on video as evidence of the issue. Given that the event only happens over a 3-5 second period, there is no way for me to safely videotape the issue while I am driving the vehicle and I have no idea when it will happen again. This issue has continued to occur randomly multiple times since that service visit with the last event happening three days ago. When the instrument panel goes black it is very distracting to the driver and draws your attention from the road to the instrument screen which puts the occupants of the vehicle at risk as well as others driving/walking around your vehicle. I have read online of others having this same issue with no clear consistent resolution from Kia. I strongly believe that this is a serious safety issue for many Kia drivers and needs to be addressed via a recall or voluntary dealer campaign to avoid unnecessary crashes/injuries.

We had ~2100 miles on our vehicle. We had been driving on the highway for an hour when engine temperature warning light came on. We pulled over and turned off the car. We waited 30 minutes then opened the hood to inspect the coolant level. The coolant level was at "min." We looked under the car to see if any coolant was leaking and no coolant was visible under the car. We turned the car back on and sat in park for ~1 min. The engine temperature warning light came back on. We turned the car off and waited one hour. We turned the car back on, stayed in park, and the engine temperature warning light came back on. We called Kia and were towed to the nearest dealer. They inspected the car the next day and found no issues. Looking online, it appears that others have experienced similar issues with Kias and I am writing this in case it is a systemic issue that can help myself and others.

The digital instrument cluster panel goes blank intermittently and without warning while I am driving.Within moments, the instrument panel reads: "System Reset". The information then reappears on the panel, displaying important information (speedometer, fuel gauge, etc.). My speed, however has been significantly reduced. I was driving on the highway at 70 mph when the instrument panel shut down (went blank). When it reappeared after "System Reset", I was going 48 mph.I believe this is a safety issue as it fails to comply with the requirements of Federal Motor Vehicle Safety Standards 101 "Controls and Displays and 138, "Tire Pressure Monitoring Systems". Also, the car is dangerous as I have no control over my speed. I could easily get rear ended by another vehicle which is another safety issue because the lithium batteries in this hybrid plug-in are in the back of the vehicle. This has occurred four times. The 2023 Kia Sportage Plug-In Vehicles were recalled due to this same problem. I am requesting the 2024 Kia Sportage Plug-In Vehicles are issued a recall also.