It happened after the 1st oil change from Kia dealership, the car itself is PHEV so while driving on electric there is no smell on it but right after switching over to engine gasoline HEV only. the interior & exterior smell with heavily burned gasoline. the smell has been complained by my wife and parents. Specially I have a 11 …
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It happened after the 1st oil change from Kia dealership, the car itself is PHEV so while driving on electric there is no smell on it but right after switching over to engine gasoline HEV only. the interior & exterior smell with heavily burned gasoline. the smell has been complained by my wife and parents. Specially I have a 11 months old baby. not sure what will cause in the future but it makes them dizziness from the gasoline burning from engine to the inside of cabinet. my entire garage now smells with the burned gasoline and its very hard to go away. every time I drive with HEV mode it smells bad, very bad. I've called to schedule a check up on the car on [XXX] but not sure if is common issue with this type of PHEV cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11569409
Mileage unknown · Aug 13, 2023
Fuel/propulsion System
Fuel reading is inaccurate. Range miles drop drastically while traveling. Vehicle says it’s is out of fuels when there is more than a half a tax. Fuel range miles go from 313 miles while vehicle is off to 417 without refueling. Then drop about 40 range mile during a short 5 or less mile commute. This is all happening while vehic…
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Fuel reading is inaccurate. Range miles drop drastically while traveling. Vehicle says it’s is out of fuels when there is more than a half a tax. Fuel range miles go from 313 miles while vehicle is off to 417 without refueling. Then drop about 40 range mile during a short 5 or less mile commute. This is all happening while vehicle is traveling is electric mode. Multiple times the vehicles dash display said I was out of gas, but when I went to refuel, there’s more than a half a tank. From doing a little online research seems like this is not a isolated incident and many others are having this problem.
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Additional source detail variants (2)
Trailer Hitches
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Electrical System: Instrument Cluster/panel
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2023 Kia Sportage Phev Problems, Complaints & Recalls | Skip That Year
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