Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 8 of 97 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports2 injury reports
What owners actually said
97 reports
Mileage unknown · Apr 7, 2023
Structure
The tempered glass panel between the windshield and panaormic sunroof spontaneously shattered. We saw and heard nothing hit the vehicle when driving. We came out one morning, and the glass piece was shattered with missing glass. There are several complaints online of Kia sunroofs and this particular glass panel spontaneously sh…
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The tempered glass panel between the windshield and panaormic sunroof spontaneously shattered. We saw and heard nothing hit the vehicle when driving. We came out one morning, and the glass piece was shattered with missing glass. There are several complaints online of Kia sunroofs and this particular glass panel spontaneously shattering. If nothing is done, we believe someone could get injured.
This is a heads up, not an incident report. On this vehicle there is a push button starter on the center console. Page 6-11 of the owner’s manual has a warning that reads, “Never press the ENGINE START/STOP button while the vehicle is in motion. This would result in loss of directional control and braking function, which could c…
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This is a heads up, not an incident report. On this vehicle there is a push button starter on the center console. Page 6-11 of the owner’s manual has a warning that reads, “Never press the ENGINE START/STOP button while the vehicle is in motion. This would result in loss of directional control and braking function, which could cause an accident.” I feel this is a hazard with an easy fix: disable the start button if the vehicle is in motion. A toddler could reach over and press the button for fun. A person could drop an object on it accidentally. I’m sure there are other scenarios where that button gets pushed inadvertently. Thank you.
NHTSA ODI #11515043
Mileage unknown · Feb 24, 2023
Electrical SystemForward Collision AvoidanceVehicle Speed Control
I had a number of systems suddenly cut out on me. The dealership thinks it was a fuse or fuses that went bad. They affected the car's following systems: * Primary Instrument Cluster (Left side) * Forward Collision Avoidance-Assist w/Car, Pedestrian and Cyclist Detection * Advanced Collision Avoidance (Auto-breaking) * Lane Foll…
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I had a number of systems suddenly cut out on me. The dealership thinks it was a fuse or fuses that went bad. They affected the car's following systems: * Primary Instrument Cluster (Left side) * Forward Collision Avoidance-Assist w/Car, Pedestrian and Cyclist Detection * Advanced Collision Avoidance (Auto-breaking) * Lane Following Assist * Lane Keeping Assist * Driver Attention Warning w/ Leading Vehicle Departure Alert * Blind-Spot Collision-Avoidance Assist (In Mirrors) * Door Unlock Warning (I received several warnings that my doors were unlocked even when they were locked) * Entrance/Exit Chime * Blinker Sound * Compass * Internal Navigation (GPS worked but because the compass was broken, the mapping system did not know which way my car was traveling.) * Fuel Efficiency was incorrect. I never got above 31 miles to the gallon
NHTSA ODI #11509004
320 miles · Jan 31, 2023
Service Brakes
The contact owns a 2023 Kia Sportage Hybrid. The contact stated that while driving approximately 60 MPH and pressing the brake pedal to reduce speed the pedal extended to the floor and the warning "check brakes" displayed. The vehicle was immediately taken to the dealer who performed an unknown service to the braking system. The…
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The contact owns a 2023 Kia Sportage Hybrid. The contact stated that while driving approximately 60 MPH and pressing the brake pedal to reduce speed the pedal extended to the floor and the warning "check brakes" displayed. The vehicle was immediately taken to the dealer who performed an unknown service to the braking system. The vehicle was retrieved but later experience the same failure. The was taken back to the dealer. The manufacturer was also notified of the failure. The failure mileage was 320.
NHTSA ODI #11504604
Mileage unknown · Dec 2, 2022
Unknown Or Other
When starting car from behind stopped, the car would not speed up when pressing gas pedal and felt like stalling, but slamming on gas pedal jolted car to speed up again. If there were cars around, this could have been very dangerous. Car is in the shop now for mechanics to determine exact cause.
NHTSA ODI #11495730
Mileage unknown · Sep 2, 2022
Service Brakes
The vehicle flashed and alarmed a brake system warning while traveling on a freeway. Braking was soft. Took a longer than usual amount of time to stop the vehicle at that point.
NHTSA ODI #11482537
Mileage unknown · Sep 1, 2022
Unknown Or Other
While driving 30-40 mph most of the Advanced Driver Assistance System warning lights came. The check engine light, service light, etc also came on. There was a notice that kept flashing do not drive vehicle. This has happened on three occasions. There were zero issues prior to this. On one occasion I was driving on a two lan…
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While driving 30-40 mph most of the Advanced Driver Assistance System warning lights came. The check engine light, service light, etc also came on. There was a notice that kept flashing do not drive vehicle. This has happened on three occasions. There were zero issues prior to this. On one occasion I was driving on a two lane mountain highway and had to continue driving the vehicle because there wasn't an emergency lane nor pull off. Having all the warning lamps flashing was extremely nerve racking and frightening. The vehicle has been at the dealership for two weeks. I'm told that a national ticket has been opened and there are no updates available as of this writing(09/01/22).
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2023 Kia Sportage Hybrid Problems, Complaints & Recalls | Skip That Year