2020 Kia Soul

I brought my vehicle in for the open recall as my engine seized: Manufacturer Safety Recall issued NHTSA: #21V259 Recall: #SC209A SC209A ECM UPDATE (PISTON-RING NOISE) Kia is refusing the repairs and has not completed the recall, which includes the following remedy: KIA WILL INSPECT AND IF NECESSARY REPLACE THE ENGINE AT NO COST TO YOU. IF IT HAS NOT BEEN DONE ALREADY, KIA WILL INSPECT AND, IF NECESSARY REPLACE THE ENGINE THE ESTIMATED TIME REQUIRED TO PERFORM THE INSPECTION IS APPROXIMATELY 1-2 HOURS. IF ENGINE REPLACEMENT IS NECESSARY, THE ESTIMATED TIME REQUIRED IS 8 HOURS OR MORE. IN ADDITION, KIA WILL INSTALL THE PISTON-RING NOISE SENSING SYSTEM SOFTWARE FOR THE ENGINE CONTROL UNIT IN THE VEHICLE THAT WILL ALERT THE DRIVER OF POTENTIAL DAMAGE TO THE PISTON OIL RINGS. THE ESTIMATED TIME TO INSTALL THE SOFTWARE WILL BE APPROXIMATELY 1 HOUR. THE SOFTWARE SHOULD BE INSTALLED WIETHER OR NOT YOUR VEHICLE'S ENGINE WAS ALREADY INSPECTED AND/OR REPLACED UNDER THE ORIGINAL CAMPAIGN NOTIFICATION. IF YOU HAVE NOT HAD THE ENGINE INSPECTED, PLEASE IMMEDIATELY CONTACT AN AUTHORIZED KIA DEALER TO ARRANGE TO HAVE BOTH THE RECALL AND THE PISTON RING NOISE SENSING SYSTEM SOFTWARE INSTALLED AT NO COST TO YOU. The car has been at the dealership for over 1 month with no resolution.

Engine failure while driving, only 51,000 miles on the vehicle. I was driving on the interstate and fortunately was in the right lane so I could pull over immediately and it did not cause an accident. I was driving approximately 45 miles per hour to pull onto the interstate when a loud noise and engine failure occurred.The engine light and oil light came on when I heard the engine stalling. My car was taken to the dealership where they stated the engine needs to be replaced for $8200 and it’s beyond warranty. According to their recall test, it passed the recall. I’m assuming that’s for the piston oil recall, but they have been unable to provide proof or details on how it passed. I have had regular maintenance on my car and should not require a new engine at this point. Please advise.

When I would come to a complete stop at a stop sign it would stall battery light and oil light would come on. I would need to put it in park then turn it off and turn it back on. It also would suck up oil like crazy I would need to replace the oil every few days otherwise it wouldn't start. I took it to the shop and 2 of the 4 pistons blew and all the timing stuff stopped working.

The contact owns a 2020 Kia Soul. The contact stated while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to the dealer where it was discovered that the engine was consuming an excessive amount of oil. The contact was provided an estimate for a diagnostic test to determine the cause of the oil consumption. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 76,000.

Our vehicle experienced every dash light on the board coming on intermittently. At time, we could not use the remote control and had to open the door and crank the car manually. Windshield Wipers and headlamps did not work, nor did any of the safety features on the car or indicator lights. When all illuminated, we took the vehicle to local Kia dealership and eventually they replaced the electrical panel. The side and rear collision indicators never worked again even after repairs were done. The car continued to display every light on the dash after the electrical panel was replaced and local dealership could not fix it. None of the indicator lights showed problems with the engine and regular maintenance to the vehicle was maintained on schedule. Four years into the life of the vehicle, the car started burning all the oil in the engine and oil indicator light did not come on. The oil life was within the schedule to be changed. Oil ran low on car and caused the oil control valve to not operate properly. Local dealership requests we play $6,069 (approximately a third of the vehicle's original cost) to repair the timing chain. All maintenance records were produced for the dealership service department and we were denied that the engine would be repaired while still under warranty because we were told we did not maintain the vehicle properly. This, of course, was not true because we had all the receipts to prove it. The vehicle failed to indicate a problem and as a result --- permanent engine damage occured to the vehicle.

While driving vehicle; stalling, sputtering, failure to shift gears, engine knocking/shaking car. Altinator was replaced and stopped sputtering. Following day I was going 55 mph and car completely stalled out on a busy road and almost got rear ended and car lost power car was towed to Kia Dealership for further diagnostics test. Failures of systems have been on going but always started back up after leaving dealership where purchased. After altinator was replaced batter light and oil light came on dash along with check engine light stalled for about a minute I turned car off and back on and it was able to drive off lot. Place of purchase would do a temporary fair and also changed transmission fluid. One hour later was when vehicle stalled out and lost power.

The contact owns 2020 Kia Soul. The contact stated while driving 60-65 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the check engine warning light was illuminated. The vehicle failed to restart and was towed to the dealer, where the camshaft accessory exhaust, the CVT exhaust, the timing belt tensioner, and the three bond were replaced. Additionally, an oil change was performed; however, the failure recurred while driving. The vehicle was towed to the dealer, where the catalytic converter, the crankshaft sensor, the spark plugs, and the ignition coils were replaced; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V259000 (Engine); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was 68,824.