WE WERE HIT IN REAR BY A TRUCK. MY WIFE AND I WENT FORWARD TO ALMOST THE DASH AND STEERING WHEEL, THE BELTS NEVER CAUGHT. I CALLED KIA TALKED TO OFFICE IN CALIFORNIA HE SAID THEY SHOULD HAVE CAUGHT. TOOK TO KIA DEALER HAS ADVISED AND THEY SAID IT WORKED FINE. THEY ADJUSTED BECAUSE NOW YOU PULL A LITTLE WAYS THEY LOCK. THE SERVER…
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WE WERE HIT IN REAR BY A TRUCK. MY WIFE AND I WENT FORWARD TO ALMOST THE DASH AND STEERING WHEEL, THE BELTS NEVER CAUGHT. I CALLED KIA TALKED TO OFFICE IN CALIFORNIA HE SAID THEY SHOULD HAVE CAUGHT. TOOK TO KIA DEALER HAS ADVISED AND THEY SAID IT WORKED FINE. THEY ADJUSTED BECAUSE NOW YOU PULL A LITTLE WAYS THEY LOCK. THE SERVER WRITER SAID THE TECH TOLD HIM THEY WOULD NOT LOCK FOR BEING HIT IN REAR. TALKED TO CALIFORNIA AGAIN THE SAME PERSON AND HE SAID THEY WOULD NOT LOCK BECAUSE WE WENT BACK FIRST AND THEN FORWARD. WE WAS STOPPED AT A YIELD SIGN FOR TRAFFIC ON A HIGHWAY WAITING TO GO TO ANOTHER HIGHWAY WHEN WE WERE HIT.
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Consequence & remedy
Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2018 Kia Soul Problems, Complaints & Recalls | Skip That Year