← New search

2018 Kia Soul

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2018 Kia Soul do not stand out strongly from the model-year median of 225.

About this comparison →

When problems were reported

Mileage at the reported incident

80 reports with mileage · 138 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 140 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports14 fire reports10 injury reports

Seat Belts complaints

1 reports
Clear category filter
12,000 miles · Jun 12, 2018
Seat BeltsCrashInjury

WE WERE HIT IN REAR BY A TRUCK. MY WIFE AND I WENT FORWARD TO ALMOST THE DASH AND STEERING WHEEL, THE BELTS NEVER CAUGHT. I CALLED KIA TALKED TO OFFICE IN CALIFORNIA HE SAID THEY SHOULD HAVE CAUGHT. TOOK TO KIA DEALER HAS ADVISED AND THEY SAID IT WORKED FINE. THEY ADJUSTED BECAUSE NOW YOU PULL A LITTLE WAYS THEY LOCK. THE SERVER…

Read full complaint

WE WERE HIT IN REAR BY A TRUCK. MY WIFE AND I WENT FORWARD TO ALMOST THE DASH AND STEERING WHEEL, THE BELTS NEVER CAUGHT. I CALLED KIA TALKED TO OFFICE IN CALIFORNIA HE SAID THEY SHOULD HAVE CAUGHT. TOOK TO KIA DEALER HAS ADVISED AND THEY SAID IT WORKED FINE. THEY ADJUSTED BECAUSE NOW YOU PULL A LITTLE WAYS THEY LOCK. THE SERVER WRITER SAID THE TECH TOLD HIM THEY WOULD NOT LOCK FOR BEING HIT IN REAR. TALKED TO CALIFORNIA AGAIN THE SAME PERSON AND HE SAID THEY WOULD NOT LOCK BECAUSE WE WENT BACK FIRST AND THEN FORWARD. WE WAS STOPPED AT A YIELD SIGN FOR TRAFFIC ON A HIGHWAY WAITING TO GO TO ANOTHER HIGHWAY WHEN WE WERE HIT.

NHTSA ODI #11101360

Official recalls

1

22V031000 · Air Bags

Jan 25, 2022

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Consequence & remedy

Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.