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2018 Kia Soul

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2018 Kia Soul do not stand out strongly from the model-year median of 225.

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When problems were reported

Mileage at the reported incident

80 reports with mileage · 138 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 140 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports14 fire reports10 injury reports

Engine complaints

140 reports
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98,512 miles · Nov 30, 2020
Engine

2018 KIA SOUL #3 PISTON AND CONNECTING ROD SHATTERED WITHIN 1.5 BLOCKS OF INITIAL KNOCKING DETECTION WHEN TRYING TO PULL INTO A PARKING LOT OFF OF THE STREET.. THE MOTOR SEIZED AND CAUSED THE VEHICLE TO STOP AND ALMOST BEING REAR ENDED BY OTHER DRIVERS.

NHTSA ODI #11377230

52,000 miles · Oct 3, 2020
Electrical SystemElectronic Stability Control (esc)EngineFire

I WAS DRIVING MY 2018 KIA SOUL ON MADISON HWY IN VALDOSTA,GA.L SAW SMOKE COMING OUT MY HOOD SO I WAS ABLE TO PULL INTO A CONVENIENT STORE ! THE PEOPLE IN THE STORE CAME RUNNING OUT WITH FIRE EXTINGUISHERS AND WE WERE ABLE TO PUT OUT THE FIRE.

NHTSA ODI #11362515

61,000 miles · Sep 28, 2020
Engine

WHILE DRIVING THE VEHICLE TO WORK, VEHICLE CAME TO A COMPLETE STOP AND WOULD NOT TURN ON. AT FIRST THOUGHT IT WAS THE BATTERY BUT THE TOW TRUCK CHARGED THE BATTERY AND WHEN STARTED THE RODS WERE KNOCKING. WE TOWED TO THE DEALERSHIP, REGAL KIA AND THEY DIAGNOSED MY CAR FOR NEEDING A WHOLE NEW ENGINE. IF WE WERE TO DRIVE THE VEHIC…

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WHILE DRIVING THE VEHICLE TO WORK, VEHICLE CAME TO A COMPLETE STOP AND WOULD NOT TURN ON. AT FIRST THOUGHT IT WAS THE BATTERY BUT THE TOW TRUCK CHARGED THE BATTERY AND WHEN STARTED THE RODS WERE KNOCKING. WE TOWED TO THE DEALERSHIP, REGAL KIA AND THEY DIAGNOSED MY CAR FOR NEEDING A WHOLE NEW ENGINE. IF WE WERE TO DRIVE THE VEHICLE ANY FURTHER THE ENGINE WOULD BLOW. OIL CHANGE WAS JUST A MONTH BEFORE AT THE REGAL KIA DEALERSHIP SO IT WASN'T DUE TO LOW OIL. THE 2018 KIA SOUL HAD 61,000 MILES AT IT AND ENGINE WAS RUINED.

NHTSA ODI #11361636

40,000 miles · Sep 11, 2020
EngineFuel/propulsion SystemVehicle Speed Control

I GOT TOLD BY A KIA MECANIC WELL AT LEAST SEEN IT ON MY DASH CAM THAT I AM SOL THAT MY TICKING PROBLEM IS AN ENGINE DEFECT ON KIA'S PART THAT IS CAUSING ENGINE ISSUES AS WELL AS SOMEHOW MAKING MY ENGINEREV EXTREMELY HIGH WHILE STARTING UP AND SOMETIMES THROUGHOUT THE DAY TO THE POINT IF I DON'T HAVE MY BRAKES ON I WILL GO THROUG…

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I GOT TOLD BY A KIA MECANIC WELL AT LEAST SEEN IT ON MY DASH CAM THAT I AM SOL THAT MY TICKING PROBLEM IS AN ENGINE DEFECT ON KIA'S PART THAT IS CAUSING ENGINE ISSUES AS WELL AS SOMEHOW MAKING MY ENGINEREV EXTREMELY HIGH WHILE STARTING UP AND SOMETIMES THROUGHOUT THE DAY TO THE POINT IF I DON'T HAVE MY BRAKES ON I WILL GO THROUGH A WALL . THAT'S A MENTION SOMETHING IS WRONG WITH THE AIR CONDITION UNIT/HEATER THAT THE HEATER WILL BLOW EXTREMELY HOT SO HOT THAT THE VENTS BECOME PLIABLE AND THE AIR CONDITIONER AND WON'T COME ON UNLESS I START MESSING WITH BUTTONS OFF AND ON OFTEN ON HIGH AND LOW HIGH AND LOW.I HAVE BEEN IN TO KIA MOTORS FIVE TIMES FOR THE ISSUE

NHTSA ODI #11354380

60,000 miles · Aug 27, 2020
Engine

TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, AN ABNORMAL NOISE WAS PRESENT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (KIA OF MUNCIE 6732 W HOMETOWN BLVD, MUNCIE, IN 47304) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THAT THE ENGINE ROID FAILED AND NEEDED TO BE REPLACED. THE VEH…

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TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, AN ABNORMAL NOISE WAS PRESENT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (KIA OF MUNCIE 6732 W HOMETOWN BLVD, MUNCIE, IN 47304) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THAT THE ENGINE ROID FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ODI #11351542

35 miles · Jul 9, 2020
Engine

ON 7/8/20, MY CAR MADE A VERY LOUD NOISE AND SHUT OFF ON ME. NO SENSORS, NO LIGHTS CAME ON. I HAD IT TOWED TO THE KIA IN WHICH I PURCHASED IT FROM, AND THEY TOLD ME MY ENGINE BLEW. MY WARRANTY WAS SUPPOSE TO COVER THE REPAIRS BUT THEY ARE REFUSING TO COVER THE REPAIR.

NHTSA ODI #11338396

1,440,000 miles · Jan 4, 2020
EnginePower Train

MY CHECK ENGINE LIGHT CAME ON AND EVERY TIME I TOOK IT IN FOR SERVICE I WAS TOLD I USED BAD GAS AND TO CHANGE THE GAS. I WAS EVEN TOLD THE COMPUTER ON MY CAR NEEDED TO BE UPDATED AND UNTIL THEN THE CHECK ENGINE LIGHT WOULD COME ON AND MAY NOT GO OUT. MY CAR STOPPED IN THE MIDDLE OF THE STREET AND WOULDN'T MOVE.

NHTSA ODI #11297073

43,000 miles · Nov 20, 2019
EngineFire

CITY STREET. WAS TEST DRIVING THIS VEHICLE WHEN IT CAUGHT FIRE AT THE LOWER BACK END OF THE ENGINE.

NHTSA ODI #11281431

4,000 miles · Nov 9, 2018
EngineFire

THE CAR WAS PARKED IN A PUBLIC PARKING LOT, WITH NO ONE AROUND IT, WHEN THE ENGINE CAUGHT FIRE AND DESTROYED THE ENGINE COMPARTMENT. FIRE INSPECTOR STATED CAUSE OF THE FIRE COULD NOT BE DETERMINED.

NHTSA ODI #11150429

340 miles · Jul 26, 2018
EngineFuel/propulsion SystemPower Train

FROM A STOP, THE VEHICLE HAS A SIGNIFICANT HESITATION PULLING AWAY FROM A STOP SIGN/REDLIGHT ETC. AS YOU PUSHING THE GAS PEDAL DOWN, IT HESITATES THEN ACCELERATES HARD. HAS 340 MILES ON IT AT THIS TIME. DEALER AND KIA STATE THIS IS NORMAL FOR THE NEW TRANSMISSION/TURBO DESIGN. EVEN THE SERVICE MANAGER WAS SHOCKED WHEN HE DROVE I…

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FROM A STOP, THE VEHICLE HAS A SIGNIFICANT HESITATION PULLING AWAY FROM A STOP SIGN/REDLIGHT ETC. AS YOU PUSHING THE GAS PEDAL DOWN, IT HESITATES THEN ACCELERATES HARD. HAS 340 MILES ON IT AT THIS TIME. DEALER AND KIA STATE THIS IS NORMAL FOR THE NEW TRANSMISSION/TURBO DESIGN. EVEN THE SERVICE MANAGER WAS SHOCKED WHEN HE DROVE IT SAYING HE WOULD NOT HAVE BOUGHT IT. I WOULD THINK THIS PROBLEM COULD BE RESOLVED WITH A PROGRAMMING UPDATE. MY CONCERN FOR SAFETY IS TO PART: 1ST, ANTICIPATING THE VEHICLE MAY GO WHEN IN FACT IT HESITATED TO PULL OFF CREATES AN ANTICIPATION EVENT. 2ND, THE HARD ACCELERATION WHEN IT ENGAGES COULD RESULT IN REAR-ENDING SOMEONE. THE ATTACHED DOCUMENTS REPRESENT THE WORK ORDER AND DESCRIPTION OF THE NEW TRANSMISSION. THIS IS A BULLETIN EXPLAINING THE DRIVABILITY CONCERNS, HOWEVER, IT DOES NOT REFLECT THE HESITATION ISSUE.

NHTSA ODI #11113971

Official recalls

1

22V031000 · Air Bags

Jan 25, 2022

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Consequence & remedy

Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.