2016 Kia Soul

The car continues to lose oil. The catalytic converter was replaced. An Independent service area made note of oil leakage. No parts were necessary to correct this problem. The oil pan and any seals were intact. Car maintenance is on time and up to date. Many Oil changes were performed at KIA dealership. The car started making a knocking noise and was unable to accelerate over 20 mph. My check engine light then came on after the occurrence. There was no warning. I was on a highway with speeds of 45 mph when my car started to malfunction. Emergency lights were immediately turned on to prevent rear-end collision. I was alone and stranded at 10:00 p.m. I will obtain receipts of repair and submit as soon as possible.

The catalytic converter, which is a known issue for Kia Soul models from 2012-2016 has started to show signs of failure- namely code P0420. This is despite having the apparent “fix” as detailed in Kia recall SC176, which was a mere software update. Now that the converter has shown signs of failure, Kia refuses to honor the replacement as stated in the recall since the vehicle is above 80,000 miles. Clearly, the recall did not fix the issue.

Car cuts off when idling. I took it to the mechanic several times and they produced the issue once but could not diagnose and would give it back to me at no charge. When it cuts off the RPMs will sometimes stay at 0 even when I start the car again. Sometimes the check engine light will come on along with the traction light. Mechanic said it shows catalytic codes but said nothing is wrong with catalytic converter. They said they can’t find anything wrong to warrant repair. The check engine and traction control lights stay on and then go off randomly. The car cuts off at stop lights and today it cut off when I was turning right at a stop sign. I was already out in the road and someone was behind me. Thankfully no one was coming down the road at full speed. I am afraid to drive the car but no one knows what is wrong with it or how to fix it.

2/17/23 Car was disabled on highway lost speed in the middle of traffic and could not go over 20MPH at dealership- it was confirmed that catalytic convertor went out. 2/23/23 Car CC was replaced picked it up and noticed weird sound from engine 2/24/23 Car returned to dealership 3/3/23 Dealership stated the engine was bad 3/13/23 We were informed that KIA would not cover the repairs and we had to pay $5700 4/3/23 Dealership called and said car was ready to be picked up Car has 78,000 miles on it and has been well maintained - we have all of the service records We understand there is a class action lawsuit where high exhaust gas temperatures may damage the catalytic convertor, resulting in abnormal engine combustion damaging the engine. We have been told that our engine did not qualify under the VIN number that we had. KIA has had known engine problems for over 12 years and we feel that the CC damaged the engine and this is what caused the failure. There were no warning signs, no smoke out of the exhaust etc We just keep getting the run around saying that our VIN was not part of the recall even though our engine had only 78,000 miles and it was very well maintained. Please let us know if we can get any help in paying for this huge expense

I have been having issues with oil consumption since early fall 2022. I am the sole owner of my Kia Soul Plus and have had multiple oil consumption tests performed. I found out I had an oil consumption problem when my car shut off WITHOUT WARNING on the highway. Luckily this happened around midnight when there wasn't a lot of traffic. I contacted the dealer and they did an oil consumption test, which it "passed" because the dipstick indicated there was still oil in the engine. After the first one, I started to monitor my car and it seems like a little past the 1k mark does the dipstick indicate there's no oil. I've done like 3 tests with the dealer, and I think the last one that was performed I think they put too much oil in it. I say this because when I checked the oil -- when the car sat for awhile to cool off-- there was oil past the fill line on the dipstick. When I asked about it, they made it seem like I invalidated the test because I simply checked the oil. I was also told to not check the oil when the car has been sitting. So now, I check it at different times; when it has and has not been sitting (when I get gas). What ended up happening was the guy just read the dipstick right there in front of me, said it was fine, topped of the oil and said I was good to go. I think they did this the second time as well but didn't think to check the oil level then. I also noticed oil stains/residue on my engine cover and asked the dealer about it, but received no answer. It seems like the oil stains are getting worse -- more prominent. My car currently has 92k miles on it and have been trying to figure out the issue as this is a HUGE safety issue to me and my family. On multiple occasions I have found that my car has had low oil in it and carry oil in the back of my car just in case. After doing research, I'm glad to see I'm not alone but also that this is a known issue but I feel like the dealer is waiting for my warranty to expire before anything gets taken seriously.

My car has a recall and a class action suit. I had my Kia serviced on Sept 19th, 2022 at Tire Kingdom, to include a full synthetic oil change, cabin filter replaced, engine filter replaced, new brakes, and tires. On Oct 18th as I drove into my home the oil light came on. I checked the oil and it was very low. I contacted Tire Kingdom and they said add oil and bring it in on Oct 21st 2022 at 10:00 AM. After buying oil, I was driving to Tire Kingdom. I entered Hwy 582 and in approx 2 to 3 miles all the gauges came on and the temperature gauge was on High. I immediately lost power and thankfully I was able to get off the highway as smoke completely blocked my visibility. It was cold and rainy and very dangerous as cars flew by me and my dog. Finally, the tow truck came. My vehicle is currently at Kia East in Orlando and they are charging me 250.00 to diagnose my car. My 2016 Kia Soul Vin number [XXX] has several recalls and a civil lawsuit. I have taken very good care of my car and this is very serious. I do not feel that I should be responsible for rebuilding or replacing my engine. The recall describes exactly what happened to my car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I purchased my vehicle back in 2021 and I notice that the recall for the catalytic converter so I check my car reports and don’t see where it was replaced or service I recently went to get a check engine diagnostic and the code read p0420 which is problems with catalytic converter no one has been the owner of the vehicle since 2018 and I’m not sure if it was replace or replace incorrectly I shouldn’t be experiencing difficulties and I haven’t reached over 100,000 miles since the previous mileage @ the timing of the recall “fixture”