2016 Kia Soul

The contact owns a 2016 Kia Soul. The contact stated that while at a stop light, the check engine warning light started blinking and the vehicle shut off. The contact was able to restart the vehicle. The vehicle was towed to the dealer and the contact was informed that the catalytic convertor needed to be replaced. The contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was previously repaired under the recall. No further assistance was provided. The failure mileage was 149,400.

The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was taken to the dealer, where it was diagnosed that the catalytic convertor needed to be replaced; however, the dealer declined the repair due to the mileage exceeding 80,000 miles. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 89,000.

The contact owns a 2016 Kia Soul. The contact stated that while driving at various speeds, the vehicle suddenly shifted into LIMP Mode and decelerated to approximately 15 MPH. The vehicle was taken to the local mechanic who diagnosed that the oxygen sensor and catalytic convertor was faulty and needed to be replaced. The oxygen sensor and catalytic convertor was replaced on three separate occasions however, the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 120,000. The VIN was unavailable.

The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the catalytic convertor. The contact was informed that the catalytic convertor needed to be replaced. The contact investigated and related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 115,000.

The contact's girlfriend owns a 2016 Kia Soul. The contact stated while his girlfriend was driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to respond and would not exceed 55 MPH. Additionally, the vehicle began to decelerate unintendedly. The vehicle was taken to the contact's location. The contact then took the vehicle to an independent mechanic, where it was diagnosed that the catalytic converter was clogged, which created back pressure in the engine and loss of power. The mechanic related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 154,000.

The contact owns a 2016 Kia Soul. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) regarding the heat shield for the catalytic converter, which, was replaced under the recall. The contact stated that the vehicle began to malfunction after the repair. The vehicle would jump and shift into gear roughly while driving at various speeds. The RPM was revving abnormally. The contact stated that it seemed as if the vacuum seal had detached underneath the vehicle, and the vehicle was making a whistling sound while accelerating. The check engine warning light was illuminated. The vehicle was taken to the dealer who informed the contact that the catalytic converter replaced since the recall was closed. The manufacturer was made aware of the failure. The approximate failure mileage was 99,000.

The contact owns a 2016 Kia Soul. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer for a diagnostic test and the dealer stated that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 88,520.

The contact owns a 2016 Kia Soul. The contact stated while her daughter was driving approximately 35 MPH and ascending a slight grade in the road, the vehicle stalled. The check engine and oil pressure warning lights were illuminated. The contact stated that her daughter was able to restart the vehicle. The contact stated that the oil pressure warning light had been illuminated intermittently even after routine oil changes. The vehicle was taken to the local dealer, where it was diagnosed that the gas cap needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

The contact owns a 2016 Kia Soul. The contact stated while driving 30 MPH, the vehicle started to stall. The vehicle was taken to the dealer for diagnostic test, and the dealer stated that the catalytic converter needed to be replaced, and that the vehicle was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 124,030.

The contact owns a 2016 Kia Soul. The contact stated that while driving at various speeds, the vehicle lost motive power. The vehicle was difficult to start and remained running at restarting. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the catalytic convertor needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed the contact that the repair was not covered under recall and referred her to the NHTSA hotline for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 126,000.