2016 Kia Soul

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle lost motive power without warning. The contact stated that prior to losing power, the vehicle had started making a loud grinding sound coming from the engine. The vehicle rolled to stop and the contact placed the transmission into park. The contact attempted to restart the vehicle however, the vehicle failed to restart. The contact had the vehicle towed to his residence and then later had the vehicle towed to a local dealer. The vehicle was not diagnosed. The contact was referred to the manufacturer by the dealer. The manufacturer had been informed of the failure and the contact was informed that the engine needed to be replaced. The manufacturer also stated that the vehicle was not under warranty. The failure mileage was approximately 93,644.

I brought in car for a recall notice on the engine component the check engine light came on stop driving it and scheduled an appointment to have the car serviced and have the recall done and now the dealership is refusing to do the repairs associated with the recall because I did not get a software update in a timely manner but there is no stimulation saying that the recall is void if I do not get the software update I did not know about the software update I was never contacted about any of this and now the dealership is refusing to do the repair job

My car is exhibiting the same issue as the recall below but not on my VIN #. I have an open case with Kia Consumer Affairs which has been open for a couple months with zero feedback. I do not feel safe driving the car but as it stands I have no choice but my car as shown below and I was also told at the Kia dealership I purchased it from that it will need a new engine. Recall Subject: Engine and Engine Cooling:exhaust System:emission Control:catalytic Convertor Report Receipt Date: 02/22/2019 NHTSA Campaign: 19v120000 Summary Kia motors america (kia) is recalling certain 2012-2016 kia soul vehicles equipped with 1.6l gasoline direct injection (gdi) engines. high exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure. Consequence Piston damage may result in an engine stall, increasing the risk of a crash. a broken connecting rod may puncture the engine block allowing engine oil to escape. the leaking oil may contact the exhaust, increasing the risk of a fire. Remedy Kia will notify owners, and dealers will upgrade the catalytic overheating protection engine control unit logic to prevent overheating of the catalytic converter. in addition, the catalytic converter will also be replaced if it has been damaged. depending on the extent of any damage, the engine may also be replaced, free of charge. the recall began april 17, 2019. owners may contact kia customer service at 1-800-333-4542. kia's number for this recall is sc176. Notes Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

The car lost power suddenly while I was on highway I had a semi truck almost hit me it's the second time it's happened and I had to replace catalytic converter twice and I just got it back from Kia dealership in hurst tx it's still making the ticking noise I heard after they replaced the catylic converter the first time they also didn't look into finding out why my Kia soul is using so much oil it burns up fast like in three days from an oil change I'm almost out completely I feel like I would like it if you guys could give me a more reliable car I have a child and I can't keep losing all power while on the highway

A broken connecting rod caused the Kia Soul 2016 engine to fail in a 2.0L engine, which seems to be the same issue as the 1.6L engine affected by a 2019 recall. The problem was diagnosed at a Kia Dealership by a mechanic. If the engine fail had happened on a highway rather than a neighborhood street, it could have definitely resulted in a crash and injury.

2016 Kia Soul. Car was very sluggish and after taking it in the engine needed to be replaced, this was covered under warranty. I think there was a recall on the engine as well. 1 day after getting my car back from the engine being replaced the engine light came back on. The dealership said it was a bad catalytic converter and would not cover it. it was clogged and would cost me over $1700. Me research revealed that the bad engine is more than likely the cause of the clogged Catalytic Converter. The dealership should have known this clog was there as well before returning my car to me. I have seem where this same issue with 2016 Kia Souls is happening to lots of people around the U.S. This part should last at least 10years, it's only been 6. Not reasonable for a 6yr old car to have this expensive and big issue especially before the 100,000 mile warranty is up. In good faith alone this issue should be recalled on this vehicle.

On December 20. 2021. I was driving my daughter home from college in Alabama when after roughly 2-1/2 hours we reached Meridian MS. While travelling on Interstate 20, we were surprised to hear a severe knocking suddenly & the engine began to die. I would like to reiterate we were on the Interstate at posted speed of 70 mph, when I was forced to maneuver through a number of Semi-Trucks while our speed was rapidly declining. Once towed to the dealership I was informed of a hole in the engine block and there is a "Product Improvement" PI20023 regarding the knock sensor. But this is not a recall, so since I didn't get the software update my car is not covered. What I am completely perplexed about is the fact they know there is a malfunction that can damage the engine while driving. This issue literally put mine and my daughters in jeopardy. How can this not be a safety recall.

The contact owns a 2016 Kia Soul. The contact stated that the check engine warning light was illuminated. The vehicle went into limp mode with reduced speed. The contact stated that while driving approximately 73 MPH the vehicle decelerated to 43 MPH. The vehicle lost power and shut off. The vehicle was taken to the local dealer where an oil change was performed. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred. The vehicle was taken to another local dealer; Kia Country of Charleston (2361 Savannah Hwy, Charleston, SC 29414, (843)573-2300) where the code was reset. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 60,000.