NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
155 reportsClear category filterMileage unknown · Dec 14, 2022
EnginePower TrainFire
The evening of December 13, the driver noticed an engine rattle when accelerating. No “check engine” or other warnings were displayed. The morning of December 14, the vehicle stalled. The driver waited then restarted the vehicle, which immediately turned over. The driver perceived no issues with electronics or engine and, again,…
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The evening of December 13, the driver noticed an engine rattle when accelerating. No “check engine” or other warnings were displayed. The morning of December 14, the vehicle stalled. The driver waited then restarted the vehicle, which immediately turned over. The driver perceived no issues with electronics or engine and, again, the vehicle displayed no warnings or alerts. Upon accelerating from the location at which the vehicle was stopped, the driver heard a “boom” and the vehicle cabin filled with smoke. Upon exiting the vehicle and attempting to ascertain the issue, the driver noticed flames. The entire engine became engulfed.
NHTSA ODI #11497498
Mileage unknown · Dec 8, 2022
Electrical SystemEngineFuel/propulsion SystemFire
2019 Kia sorento caught on fire while driving. Drivers behind my wife saw flames coming from under motor. They signaled her to pull over and she got out just in time before entire car went up in flames. We believe the fuel pump was faulty as entire motor was on fire.
NHTSA ODI #11496522
Mileage unknown · Aug 1, 2022
Engine
The car has issues with accelerating, with huge hesitations that almost feel like the car is going to stop, causing a jerking feeling. This especially happens on the expressway, initially at around 20 mph and then around 50+ mph. Have taken the car to be serviced with no resolution for the issue after over two weeks and now my c…
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The car has issues with accelerating, with huge hesitations that almost feel like the car is going to stop, causing a jerking feeling. This especially happens on the expressway, initially at around 20 mph and then around 50+ mph. Have taken the car to be serviced with no resolution for the issue after over two weeks and now my check engine light constantlystays on. Other Kia owners have expressed noticing similar issues with their Sorento. This is a big concern, as it has the potential to cause several accidents nationwide.
NHTSA ODI #11476841
Mileage unknown · Jul 10, 2022
EngineFuel/propulsion System
Engine stutters and jerks upon acceleration. Happens in every driving mode (Comfort / Eco / Smart / Sport). This has been a persistent safety issue, and judging by the number of similar complaints, a speedy resolution is needed.
NHTSA ODI #11473211
56,000 miles · May 31, 2022
EngineSeats
The contact owns a 2019 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the front passenger's seat was not able to move forward or backward. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made a…
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The contact owns a 2019 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the front passenger's seat was not able to move forward or backward. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.
NHTSA ODI #11466826
40,000 miles · Apr 12, 2021
Electrical SystemEnginePower Train
CAR LOST POWER WHILE DRVING AND A SEMI TRUCK ALMOST RAN INTO ME. HAVE TAKEN CAR TO KIA DEALERSHIP AND THROTTLE BODY WAS REPLACED AND WEEK LATER SAME PROBLEM EXIST. I HAVE TAKEN THE CAR THERE 3 TIMES FOR THE SAME PROBLEM HAVEN'T HAD THE CAR 3 MONTHS HAVE HAD THIS PROBLEM SINCE I PURCHASED THE CAR.
NHTSA ODI #11407538
Mileage unknown · Dec 16, 2020
Engine
TL* THE CONTACT OWNS A 2019 KIA SORENTO. THE CONTACT STATED THAT WHILE STATIONARY AT A TRAFFIC LIGHT AND MAKING A LEFT TURN, THE VEHICLE BEGAN TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO KIA OF CLEVELAND (2492 S. LEE HWY, CLEVELAND, TN …
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TL* THE CONTACT OWNS A 2019 KIA SORENTO. THE CONTACT STATED THAT WHILE STATIONARY AT A TRAFFIC LIGHT AND MAKING A LEFT TURN, THE VEHICLE BEGAN TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO KIA OF CLEVELAND (2492 S. LEE HWY, CLEVELAND, TN 37311; (423)693-0505) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES AND OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #11383813
4,800 miles · Nov 30, 2020
Engine
ENGINE TROUBLE. ENGINE FAILURE AND STALLING PROBLEMS.
NHTSA ODI #11377139
10,300 miles · Oct 28, 2020
Engine
WHEN TAKING OFF, IT SPITS AND SPUTTERS AND THE RPMS GO DOWN TO ZERO AS PULLING OUT IN THE HIGHWAY. SAFETY ISSUE! THIS HAS BEEN AN ONGOING ISSUE HAVE HAD IT IN THE SHOP 3 TIMES
NHTSA ODI #11366893
23,000 miles · Aug 7, 2020
Engine
ENGINE HESITATES OR JERKS UNTIL IT WARMS UP. VEHICLE WAS BOUGHT NEW AND HAVE HAD IT TO THE DEALERSHIP AND THEY SAY IT IS NOTHING IS WRONG. BASED ON ALL THE COMPLAINTS WITH THIS SAME PROBLEM IT DEFINITELY IS NOT NORMAL.
NHTSA ODI #11343927
Official recalls
2Sep 15, 2023
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.
Sep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.