NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
9 reportsClear category filter100,000 miles · Feb 9, 2022
Unknown Or OtherFire
The contact owned a 2006 Kia Sorento. The contact stated that while the vehicle was parked, an unknown person alerted the contact that her vehicle had caught fire. The fire started in the engine compartment. The fire department was able to extinguish the fire. Police and fire department reports were filed. The vehicle was not de…
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The contact owned a 2006 Kia Sorento. The contact stated that while the vehicle was parked, an unknown person alerted the contact that her vehicle had caught fire. The fire started in the engine compartment. The fire department was able to extinguish the fire. Police and fire department reports were filed. The vehicle was not deemed totaled by the insurance company. The insurance company referred the contact to the manufacturer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately over 100,000.
NHTSA ODI #11451140
Mileage unknown · Jan 31, 2022
Unknown Or OtherFire
My vehicle was sitting for 4 hours and suddenly caught on fire…drivers side.
NHTSA ODI #11449644
177,000 miles · Aug 24, 2017
Electrical SystemEngineUnknown Or Other
PARKED THE CAR ONE NIGHT, NEXT MORNING ONLY CLICKS, CLICKING COMING FROM FUSE BOX TOO. NEW BATTERY, BATTERY AND BRAKE LIGHT ARE ON, CAR DIES AFTER SPUTTERING. THIS IS A NEW $5,000 ENGINE WITH ONLY 20,000 MILES DUE TO A CRANKSHAFT PULLEY BREAK RUINING THE ORIGINAL ONE. NOW, IT WON'T CRANK, OBDII RETURNS CODES P0763 AND P0101 W…
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PARKED THE CAR ONE NIGHT, NEXT MORNING ONLY CLICKS, CLICKING COMING FROM FUSE BOX TOO. NEW BATTERY, BATTERY AND BRAKE LIGHT ARE ON, CAR DIES AFTER SPUTTERING. THIS IS A NEW $5,000 ENGINE WITH ONLY 20,000 MILES DUE TO A CRANKSHAFT PULLEY BREAK RUINING THE ORIGINAL ONE. NOW, IT WON'T CRANK, OBDII RETURNS CODES P0763 AND P0101 WHICH ARE SHIFT SOLENOID AND MASS AIR FLOW ELECTRICAL. THE COOLING FAN RELALY IS BURNED AS WELL AS THE FUSE BOX CIRCUIT BOARD IT GOES INTO. HAVE A MECHANIC COMING TO CHECK IT BUT NOT TOO OPTIMISTIC GIVEN THE CAR'S HISTORY. LUCKILY, I ONLY DROVE 3 MILES TO MY OTHER HOME WHEN THE SECOND TIME FOR QUITTING OCCURRED WHERE IT IS STILL, NOW I'M OUT OF A CAR AND LOTS OF OBLIGATIONS TO FULFILL AND WALKING.
NHTSA ODI #11019470
168,504 miles · Aug 3, 2016
EnginePower TrainUnknown Or Other
OVERHEATED ON HIGHWAY WOULDNT RUN NEVEMBER 2015 12/23/2015 $3,687.71 ENGINE REPLACEMENT 03/30/2016-05/23/2016 JEFF SMITH AUTO MULTI PT. INSPECTION REPLACE COILS WIRES PLUGS TIMING CRANK AND CAM SENSORS CLEAN TANK AND REPLACE FUEL PUMP $2,995 AND CAR STILL HAD TO BE TOWED TO THE LOCATION IT SITS AT NOW
NHTSA ODI #10892709
177,000 miles · Dec 10, 2015
Power TrainStructureUnknown Or Other
ON 11/23/15 I WAS DRIVING DOWN 85S WHEN I HIT SOMETHING IN THE ROAD. HAD TO PULL OVER CAUSE IT SOUNDED LIKE THE BOTTOM OF MY CAR FELL OUT. AFTER WAITING 2HRS FOR HELP WE NTICED THAT THE DRIVESHAFT (2PART SHAFT) BROKE OFF, PUNCTURED MY GAS TANK, MY CABLE THAT RUNS TO MY TRANSMISSION AND PUT A GOOD SIZE HOLE IN THE BOTTOM OF MY BA…
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ON 11/23/15 I WAS DRIVING DOWN 85S WHEN I HIT SOMETHING IN THE ROAD. HAD TO PULL OVER CAUSE IT SOUNDED LIKE THE BOTTOM OF MY CAR FELL OUT. AFTER WAITING 2HRS FOR HELP WE NTICED THAT THE DRIVESHAFT (2PART SHAFT) BROKE OFF, PUNCTURED MY GAS TANK, MY CABLE THAT RUNS TO MY TRANSMISSION AND PUT A GOOD SIZE HOLE IN THE BOTTOM OF MY BACK SEAT. THE SHOP TOLD ME THAT THIS A REOCCURING PROBLEM WITH THIS TYPE OF VEHICLE. AFTER LOOKING MORE CLOSELY WE NOTICED A LOT MORE DAMAGE THAT WAS CAUSED BY THIS. MY CAR IS STILL AT THE SHOP AS OF TODAY SINCE WE ARE WAITING ON INSURANCE. BUT, THIS CAR HAS GIVEN ME MORE TROUBLE THAN ANYTHING IN MY LIFE! I WILL NEVER GET A KIA AGAIN! AND THE BIGGEST PROBLEM IS KIA WON'T DO ANYTHING ABOUT THIS! IN THE PAST MY CAR STARTED TO SHAKE ONCE I GOT OVER 30MPH, MY DASH LIGHTS AND ENGINE LIGHTS DON'T WORK (AND YES WE'VE CHECKED FUSES, THE SHOP HAS LOOKED AND WE DON'T KNOW WHY THEY DON'T WORK.) GUESS THIS IS WHAT I GET FOR BUYING A CAR FROM A CROOK OF A USED CAR LOT!
NHTSA ODI #10809564
156,000 miles · Oct 29, 2015
Unknown Or Other
ON OCT.8, 2015 MY DAUGHTER WAS DRIVING MY TRUCK AND SHE STARTED TO HEAR A LOUD SOUND AND WAS HAVING DIFFICULTY STEERING. SEVERAL OF THE DASH LIGHTS CAME ON SUCH AS ENGINE, BRAKE, BATTERY. SHE MADE IT HOME, I CAME OUT TO SEE WHAT WAS WRONG AND LOOKED UNDER THE HOOD. MY DAD AND I LOOKED AND AT THE TIME BOTH PULLEYS WERE MOVING AND…
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ON OCT.8, 2015 MY DAUGHTER WAS DRIVING MY TRUCK AND SHE STARTED TO HEAR A LOUD SOUND AND WAS HAVING DIFFICULTY STEERING. SEVERAL OF THE DASH LIGHTS CAME ON SUCH AS ENGINE, BRAKE, BATTERY. SHE MADE IT HOME, I CAME OUT TO SEE WHAT WAS WRONG AND LOOKED UNDER THE HOOD. MY DAD AND I LOOKED AND AT THE TIME BOTH PULLEYS WERE MOVING AND MY DAD JUST ASSUMED IT WAS A LOOSE BOLT ON THE PULLEY AND IT NEEDED TO BE TIGHTEN. THE NEXT DAY OCT.9, 2015, I TOOK MY TRUCK DOWN TO AN AUTO SHOP STILL HAVING TROUBLE STEERING AND STILL HEARING A LOUD NOISE. WHEN I POPPED THE HOOD AND THE MECHANIC LOOKED UNDER THE HOOD WE BOTH NOTICED THAT THE PULLEY HAD STOP MOVING. THE SHOP WAS ACTUALLY AT THERE CLOSING SO I HAD TO DRIVE IT BACK HOME. THE NEXT DAY OCT.10, 2015 I WENT TO TRY AND TAKE MY TRUCK DOWN TO THE SHOP AND COULD START IT. IT WOULD TURN OVER BUT WOULD NOT START, SO THEY HAD TO COME AND TOW IT AWAY. THE MECHANIC ASSUMED WITHOUT TAKING IT OFF THAT I WOULD NEED AN HARMONIC BALANCER, UPON TAKING THIS PART OFF HE NOTICED THE BOLT WAS LOOSE. WHILE REMOVING THIS PART THE BOLT BROKE IN HALF LODGING INTO THE ENGINE BLOCK. I WAS TOLD THAT THERE WAS AN RECALL ON THIS PARTICULAR PART, SO I CALLED KIA CONSUMER LINE TO CHECK THEY TOLD ME THERE ISN'T ONE ON MY TRUCK. KIA SUGGESTED THAT I BUY A NEW ENGINE. THE BOLT TO THE PULLEY COST BETWEEN $7- $10.49. I ALSO SEARCHED AND PRICED AN REBUILT OR USED ENGINE THAT WOULD RUN LOWEST $2,001.50 AND UP. I AM STILL MAKING PAYMENTS ON THIS CAR AND THE REPAIRS WILL COST JUST AS MUCH AS THE REMAINDER OF PAYMENTS THAT I HAVE. I CAN'T AFFORD TO BUY AN ENGINE. I HAVE NOTICED THAT THIS HAS BEEN A PROBLEM FOR KIA SORENTO'S FOR SOME TIME NOW. THERE ACTUALLY WAS AN RECALL ON THIS SAME PART SOME YEARS BACK. AFTER READING SEVERAL REVIEWS ABOUT THIS SAME PROBLEM I SEE IT HASN'T BEEN RESOLVE AND STILL REMAINS A PROBLEM TODAY.
NHTSA ODI #10786945
87,895 miles · Jul 28, 2015
Unknown Or Other
WHEN I PURCHASED THIS 2006 KIA IT HAD LESS THE 70,000 MILES ON IT. WITHIN 6 MONTHS OF PURCHASE THE CRANK SHAFT BOLT FELL OUT WHEN IT WAS GOING 50 MILES PER HOUR. LOST STEERING AND BRAKES. HAD TO REPLACE CRANK SHAFT, BOLT, GEAR, TIMING BELT. THEN THE BRAKES FROZE UP, THEN THE MUFFLER SYSTEM BY THE O2 SENSOR , THEN BATTERY, ALTERN…
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WHEN I PURCHASED THIS 2006 KIA IT HAD LESS THE 70,000 MILES ON IT. WITHIN 6 MONTHS OF PURCHASE THE CRANK SHAFT BOLT FELL OUT WHEN IT WAS GOING 50 MILES PER HOUR. LOST STEERING AND BRAKES. HAD TO REPLACE CRANK SHAFT, BOLT, GEAR, TIMING BELT. THEN THE BRAKES FROZE UP, THEN THE MUFFLER SYSTEM BY THE O2 SENSOR , THEN BATTERY, ALTERNATER, WATER PUMP. KNOW THE 4X4 LOW LIGHT STAYS ON SO IT NEEDS A THROTTLE SENSOR, AND I FOUND OUT TODAY THAT THE REAR AXLE CASE IS RUSTED OUT. THIS VEHICLE ONLY HAS 87,000 MILES. I HAVE SPENT THOUSANDS. THE AXLE SHOULD BE UNDER THE 100,000 MILE WARRANTY. CAN'T EVEN CHECK THE REAR AXLE BECAUSE IT CAN'T BE OPENED. I HAVE FILED WITH YOU BEFORE ABOUT THESE VEHICLES. THE CRANK SHAFT BOLT SHOULD LAST THE LIFE OF THE VEHICLE. SO SHOULD THE AXLE CASE. THE REAR WINDSHIELD WIPER JUST RUSTED OFF. THE THROTTLE SENSOR AS WELL SHOULD LAST THE LIFE OF THE VEHICLE. ALL THESE THINGS SHOULDN'T GO WRONG ON A VEHICLE WITH 87,000 MILES. THESE ARE NOT NORMAL MAINTANCE. KIA SORRENTO FIRST GENERATION IS AN UNSAFE VEHICLE. IF THE 4X4 LOW SHOULD KICK IN WHILE I AM DRIVING AT 55 MPH, IT WILL BLOW TRANNY AND I COULD FLIP, THERE ALREADY IS A WARNING ABOUT SUDDEN MOVEMENT AND ROLL OVER.
NHTSA ODI #10744416
82,836 miles · Jul 23, 2015
Unknown Or Other
I TOOK MY 2006 KIA SORENTO TO KIA TO HAVE TIMING BELT REPLACED AND AT THAT TIME THEY TOLD ME THAT THE CRANK SHAFT PULLEY BOLT WAS STRIPPED, AND THE CAR WAS NOT SAFE TO DRIVE, BECAUSE THE CRANK SHAFT BOLT COULD NOT BE TIGHTENED.
NHTSA ODI #10736163
89,000 miles · Sep 8, 2013
Unknown Or OtherInjury
ABOUT A WEEK AGO, I WAS UNLOADING GROCERIES FROM MY KIA SORENTO. THE HATCHBACK HAS A HANDLE IN ORDER TO PULL DOWN THE HATCHBACK. IN THIS INSTANCE, I PULLED IT DOWN A LITTLE BIT AND IT FELT LIKE IT HAD BEEN JERKED OUT OF MY HAND AND FELL ON MY HAND. I HAVE SOME DEEP CUTS AND POSSIBLY A BREAK IN MY HAND. IT FELT AS IF THE HATC…
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ABOUT A WEEK AGO, I WAS UNLOADING GROCERIES FROM MY KIA SORENTO. THE HATCHBACK HAS A HANDLE IN ORDER TO PULL DOWN THE HATCHBACK. IN THIS INSTANCE, I PULLED IT DOWN A LITTLE BIT AND IT FELT LIKE IT HAD BEEN JERKED OUT OF MY HAND AND FELL ON MY HAND. I HAVE SOME DEEP CUTS AND POSSIBLY A BREAK IN MY HAND. IT FELT AS IF THE HATCH ONCE I LET GO CONTINUED AS IF IT WAS PULLED DOWN.
NHTSA ODI #10542494
NHTSA investigations
1DP21003 · Throttle Control System Vulnerabilities
Opened Nov 12, 2021 · Closed Jun 20, 2023
Status: closed (inferred from source dates) · Vehicle Speed Control:throttle
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.