2024 Kia Seltos

The cruise control only works properly on level roads. When going downhill the car can go as much as 8 mph faster than the cruise control is set at. Going uphill the speed varies back and forth with the tachometer fluctuating up and down. I use cruise control to control my speed as well as reduce gas consumption. This cruise control system does neither. I believe this is unsafe. I did take the vehicle back to the dealer and showed him exactly what it is doing. He took a test ride in another Seltos and it did the same thing. The manufacturer said this is the way it is supposed to work. I have owned many vehicles in my 76 years and no other vehicle with cruise control worked like this. I believe this makes the vehicle unsafe when using cruise control.

On Wednesday [XXX], at [XXX]. I started to drive to work. I noticed the instrument cluster on my 2024 Kia Seltos SX was completely dark. I couldn't see the speedometer, fuel gauge, engine temperature, or any other function that should show on the instrument cluster. I turned around and returned home. I called the Kia dealer's service department and got an appointment for the car to be checked that afternoon. This service center is about 30 miles from my home. I drove there with a totally black screen for the instrument cluster--not able to see my speed or any other information about the car. I left the car running when I arrived at the service center. The service manager confirmed the issue. I also told her I'd been getting warnings that the key fob batteries were drained. She checked the key fobs and told me the batteries were sending strong signals. She also told me the odometer mileage had been deleted and that it was illegal to drive the car in that condition. She said that the instrument cluster unit had to be replaced but there wasn't a replacement unit anywhere in the U.S. She gave me a loaner vehicle but warned me she had no idea when she could get a new instrument cluster. I notice in online searches that instrument cluster failures for Kias are not unusual. I also notice that some Kia models have been recalled for this reason. Why isn't the Seltos on the list of recalled vehicles? It doesn't appear that Kia knows how to correct the problem. My instrument cluster screen has been repeatedly dimming and brightening for no obvious reason. That problem is longstanding and intermittent. When the car was restarted at the Kia dealership on Wednesday, the screen suddenly came back up with the service manager with me. I am unwilling to drive the car if it is not reliable or safe to drive. It has about 34,000 miles on the odometer and is less than two years old. Is this a design problem or the result of faulty components? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI

The contact owns a 2024 Kia Seltos. The contact stated that the horn failed to produce a sound while being pressed. The vehicle was taken to the dealer who diagnosed that the horn needed to be replaced. The horn had been replaced. The failure occurred twice; however, the contact stated that the failure only occurred in freezing temperatures. The vehicle had not been taken to the dealer. The vehicle had not been repaired a second time. The manufacturer had not been made aware of the failure. The failure mileage was unknown.

Junction box malfunction. This part is available for inspection upon request. My safety was at risk because my car was locked on Park, power steering lost, windows locked closed, decrease in acceleration after manually over riding the Park shift. Problem has not confirmed by the dealer. The component has not been inspected by the manufacturer, police, or insurance representative. All the warning lamps lit up when the car was manually overridden by the Park shift lock. This problem appeared 5 weeks after purchase as a brand new vehicle.

The contact owns a 2024 Kia Seltos. The contact stated that while stopped at a red light, the vehicle shut off with several messages displayed. The contact was able to restart the vehicle despite the failure. The dealer was notified of the failure but initially offered no assistance. The contact recently stated that a "Low Oil" warning light was displayed. The vehicle was taken to the dealer where it remained in dealer possession. The vehicle was not serviced or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 300.

All systems failed, including all lights, speedometer, ALL ADAS - this happened in more than one occasion. When I put the car in park it still registered to be in drive mode. Safety of myself and others at risk- the headlights and brake/taillights went out while driving in the dark. Brake assist went out while I was on a steep downgrade, the speedometer went out completely. Also the car indicated that my air bags were off and my seat belt malfunctioned. This occurred on snow and ice covered roads and in the fog. I took it to the dealership 3 times and it registered the failures within the computer but not as an incident. I demanded a new vehicle and the dealership charged me more money and created a trade in- when it was a manufacturer issue and not because I didn’t want the car. I only had the vehicle for 3 months 6339 miles on the odometer. I also detected dragging brakes and the smell of burning oil that again, the dealership said wasn’t happening. I have detailed videos and photos of the entire vehicle malfunctioning.