2017 Kia Sedona

TODAY (DECEMBER 1, 2018) AT ABOUT 12:45 PM-MY FAMILY AND I WERE DRIVING IN OUR 2017 KIA SEDONA NORTHBOUND ON INTERSTATE 75 AND SUDDENLY HEARD A LOUD EXPLOSION. I WAS TERRIFIED, THEN HEARD MY CHILDREN START SCREAMING AND CRYING. MY HUSBAND WAS SITTING IN THE PASSENGER SEAT TURNED BACK AND SAW OUR YOUNGEST BABY (SEATED ON THE DRIVER SIDE) COVERED IN SHARDS OF GLASS. I PULLED OVER TO THE SIDE OF THE ROAD TO CALM OUR CHILDREN. THERE WERE SHARDS OF GLASS COVERING THE BACK OF THE VAN. WE THEN CALLED KIA AND EXPLAINED THE PROBLEM AND WAS ADVISED THAT "KIA CORPORATE" WOULD NEED TO BE CONTACTED ON MONDAY (12/3/2018) BEFORE ANYTHING COULD BE AUTHORIZED.

KEYLESS PUSH BUTTON ON/OFF BUTTON FAILED TO TURN OFF ON OUR 2017 KIA SEDONA AND THE VEHICLE HAD NO ALARM TO WARN US. OUR HOME FILLED TO TOXIC LEVELS OF CARBON MONOXIDE AND I AM UNDERGOING CONTINUATION OF MEDICAL TREATMENT. OUR HOME FILLED TO A LEVEL OF 190 AND DEATH OCCURS AT 200 PER THE HAZMET TEAM WHO RESCUED US.THE VEHICLE WAS PARKED IN OUR GARAGE.

TL* THE CONTACT OWNS A 2017 KIA SEDONA. THE CONTACT STATED THAT THE HATCH AND SLIDING DOORS FAILED TO CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE HATCH INADVERTENTLY CLOSED ON THE CONTACT'S BODY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ELK GROVE KIA, 8480 LAGUNA GROVE DR., ELK GROVE, CA 95757, (916) 753-1000), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 13,679. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

WHEN I BOUGHT THIS CAR I WAS NOT GIVEN ANY WARNINGS/INFORMATION ABOUT THE EDIBLE WIRING IN THE AUTO EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS AND LAWSUITS ABOUT THIS PROBLEM. I COULD FIND NOTHING IN THE PROVIDED LITERATURE. I AM A 73 YEAR OLD WIDOW AND I HAD RESEARCHED THIS CAR. IT RATED HIGH FOR SAFETY. I HAD TO HAVE A SAFE CAR. IN FEBRUARY,2018 WHILE I WAS ON THE ROAD WARNING LIGHTS ABOUT ABS APPEARED AND THE REAR WASHER DID NOT WORK. DIAGNOSED AS CHEWED WIRING. THE DEALERSHIP SAID NOT THEIR PROBLEM! A FEW WEEKS LATER THE CAR STALLED ON A HIGHWAY AND WARNING LIGHTS SAID ABS AND THE CRUISE CONTROL DID NOT WORK. A FEW MINUTES LATER THE CHECK ENGINE LIGHT CAME ON. THE CAR FELL TO PIECES AS I WAS DRIVING. AGAIN DIAGNOSED AS CHEWED WIRING. AGAIN HAD IT REPAIRED AT MY EXPENSE. I RESEARCHED AND SPENT SEVERAL HUNDRED ON REPELLANTS, ETC. I HAD INSIDE THE CAR AND ALL AROUND THE CAR SURROUNDED WITH EVERYTHING I COULD FIND. I CALLED AN EXTERMINATOR BUT HE SAW NO EVIDENCE OF RATS. POSSIBLE SQUIRRELS. GAME CAM TOOK PICTURES OF RACCOONS. THOUGHT MAYBE I WAS SAFE. TWO WEEKS LATER NO WATER TO FRONT OR REAR WINDOWS. DEALER SAID ABOUT 8 INCHES OF THE WATER HOSE HAD BEEN EATEN. MY PREVIOUS CAR (CHEVY UPLANDER 2008) SAT IN THE SAME PLACE FOR OVER 3 YEARS AND NO WIRING PROBLEMS. RESEARCH SHOWED MOST CARS TODAY MADE WITH SOY-BASED WIRING THAT ATTRACTED RODENTS. I AM NOT SAFE DRIVING THIS CAR. THERE WERE NO WARNINGS ABOUT A KNOW PROBLEM. THE DEALER DENIES ALL RESPONSIBILITY AND THE MANUFACTURER CUSTOMER COMPLAIN DEPARTMENT WILL NOT RETURN MY CALLS. WHEN I CALL THEM THEY SAY "NOT THEIR PROBLEM". I SAY IT IS THEIR PROBLEM!! I WANT A BUYBACK OR AT LEAST WRAPPING ALL THE WIRING WITH REPELLANT TAPE, REFUND OF ALL MONEY SPENT IN REPAIRS AND PREVENTATIVES, A PROMISE TO FIX ANY FUTURE DAMAGE AND A MONETARY AWARD FOR ALL MY STRESS AND INCONVENIENCE.

ENGINE LIGHT CAME ON AND STAYED ON FOR TWO DAYS. MIRRORS AND HORN DOES NOT FOLD OR BEEP WHEN PRESSING THE KEY PAD TO LOCK THE DOORS. ENGINE IS BEGINNING TO SOUND LOUD. ITS TOUGH DRIVE UP SMALL SLOPES. IT HAVE THE "ECO" BUTTON BUT IT DOES NOT SAVE ON ⛽. WHEN THESE ISSUES HAPPENED THE VEHICLE WAS PARKED, DRIVING UP STEEP HILLS, SMALL HILLS, LEVEL ROAD, HIGHWAYS...

BOTH SLIDING DOORS ON MY SEDONA HAVE BEEN MALFUNCTIONING AND OPENING WHILE THE CAR IS IN DRIVE AND MOVING ON THE ROAD AT 10+ MILES AN HOUR. THE CAR WILL CONFIRM THAT ALL DOORS ARE SHUT AND THE INDICATOR LIGHTS ARE OFF WHEN I PULL AWAY FROM THE CURB OR PARKING SPOT. ONCE I AM ON THE ROAD, BOTH DOORS HAVE INTERMITTENTLY HAD THEIR OPEN DOOR LIGHT INDICATORS COME ON WHILE I AM DRIVING. ONCE I STOP THE CAR AND INSPECTED THE DOOR WITH THE INDICATOR LIGHT ON, I CONFIRMED THAT THEY ARE INDEED UNLATCHING AND COMING AJAR.

TL* THE CONTACT OWNS A 2017 KIA SEDONA. WHILE THE VEHICLE WAS PARKED AND THE REAR PASSENGER DOOR WAS SLIDING CLOSED, THE LEFT HAND OF THE CONTACT'S CHILD WAS SMASHED IN THE DOOR. THE LOCAL DEALER (MATT BLATT KIA OF TOMS RIVER, 1070 RTE 37 W, TOMS RIVER, NJ, 08755) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT'S CHILD SUSTAINED INJURIES TO THE LEFT HAND THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED A REPORT. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.