2016 Kia Rio

TL* THE CONTACT OWNED A 2016 KIA RIO. A MINUTE AFTER THE CONTACT EXITED THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE DEALER (DYER KIA, 21280 US-27, LAKE WALES, FL 33859) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,003. *LN*JB

THE ISSUE HAS OCCURRED FOUR TIMES SINCE PURCHASING THE CAR AT THE END OF DECEMBER 2017 (LESS THAN 6 MONTHS AGO). THE DASHBOARD WILL LIGHT UP WITH A NUMBER OF ICONS AFTER THE CAR IS TURNED ON (SEE PHOTO FROM DECEMBER). THE FIRST TIME THIS HAPPENED, IT WAS A BITTERLY COLD DAY AND THE ICONS POPPED UP AS I WAS DRIVING. I FELT THE STEERING BECOME TIGHT, BUT LUCKILY I WAS TURNING INTO A PARKING LOT TO SAFETY. THE ICONS WENT AWAY AFTER RUNNING THE CAR FOR A LONG TIME (I WAS TOLD IT WAS JUST THE COLD WEATHER). BUT WHEN I CHECKED ON MY CAR LATER BEFORE DRIVING, THE ICONS RETURNED. I HAD TO GET THE VEHICLE TOWED LATER THAT DAY BECAUSE THE ICONS DID NOT GO AWAY AND THE POWER STEERING DID NOT RETURN. THE ISSUE STOPPED AS SOON AS IT REACHED THE DEALERSHIP, SO THEY SENT ME ON MY WAY. I TURNED THE CAR ON THE FOLLOWING MORNING (STATIONARY, DID NOT MOVE IT YET) AND THE ICONS RETURNED, THE POWER STEERING WAS GONE. I GOT IT TOWED AGAIN. AFTER DAYS OF TESTING, THEY DETERMINED IT WAS AN ISSUE WITH THE ENGINE CONTROL MODULE AND SOMETHING WAS FIXED WITH WIRING. NOW IT IS JUNE 2018, AND THE ISSUE HAPPENED AGAIN (ON A WARM DAY - SO IT IS NOT COLD RELATED AS I WAS ORIGINALLY TOLD). I COULD NOT STEER AFTER TURNING THE VEHICLE ON IN THE EARLY MORNING ONCE AGAIN. I GOT IT TOWED TO THE DEALERSHIP AND THE ISSUE IS BEING INVESTIGATED. I BELIEVE THIS IS A MAJOR SAFETY ISSUE AS THE STEERING IS AFFECTED, AND WITH HOW MANY ICONS LIGHT UP RELATED TO THE AIR BAGS AND BRAKES, I AM NOT SURE WHAT ELSE COULD BE AFFECTED BY THIS ISSUE.

TL* THE CONTACT OWNS A 2016 KIA RIO. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE, BUT THE ENGINE CONTINUED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES WHILE AT A STOP OR TRAFFIC LIGHT. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED SEVERAL TIMES TO ACCELERATE. THE VEHICLE WAS TAKEN TO TEAM KIA (1215 SCALP AVENUE, JOHNSTOWN, PA 15904, 814-266-8611) WHERE THE DEALER TEST DROVE THE VEHICLE; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS DIAGNOSED, BUT A FAILURE CODE WAS NOT LOCATED. THE DEALER DETERMINED THAT THE FAILURE OCCURRED DUE TO LOW GRADE FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 915.

TL* THE CONTACT OWNS A 2016 KIA RIO. WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, AN ABNORMAL SOUND WAS PRESENT. THE CONTACT HEARD SOMETHING DRAGGING IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB SIGHT INDEPENDENCE KIA (1700 S. NOLAND ROAD, INDEPENDENCE, MO 64055) WHERE IT WAS DIAGNOSED THAT THE REAR AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS LIKELY CAUSED BY THE OWNER. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 KIA RIO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED INDEPENDENTLY AFTER A FEW MOMENTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,600.

ON SEPTEMBER 16, 2016 AT APPROXIMATELY9:12PM, I [XXX] , HAD JUST PICKED UP A PASSENGER WAS INVOLVED IN A CAR ACCIDENT . WHERE AS I WAS REAR ENDED WHILE AT A COMPLETE STOP AT A SIGNAL LIGHT AT THE INTERSECTION OF SOUTHWESTERN AND MOCKINGBIRD WITH THE PASSENGER IN THE CAR. THERE WAS A POLICE REPORT FILED THE NUMBER IS [XXX] THE AIRBAG DID NOT DEPLORE .....UPDATED 10/26/16 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR