2016 Kia Rio

What component or system failed or malfunctioned, and is it available for inspection upon request? Complete engine lockup during operation at speed which caused steering and braking to be greatly hampered. How was your safety or the safety of others put at risk? The engine failed on a 4-lane highway in traffic which could have easily caused a high-speed accident since the car extremely decelerated and lost power steering and braking in order to get out of traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes confirmed by an independent service center which told me it was either a cylinder rod or a lower engine bearing failure. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the manufacture KIA has a recall on other models in this year range but not the RIO. The other models have a similar engine failure caused by a faulty cylinder rod bearing. The RIO has never been added to this recall list, but it should be because it looks like the engine issues are also on this model in the same time frame. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, they only came on when the engine failed. Then every warning light appeared.

The HECu fuse recall has been over six months with no remedy. I called NHTSA two weeks ago and was told by a representative that the manufacturers (both Kia and Hyundai) stated that the remedy would be posted, and available at the dealerships by the end of last month (March). I would like to escalate my complaint. This is a serious safety concern, and on top of that my vehicle is now more likely to be stolen since it must be kept outside (Kia Boys). I'm a fairly patient person, but this has really gotten me sideways. If you could let me know how I can formally file a complaint I would appreciate it.

I was driving down the road and suddenly my check engine light starts flashing and the vehicle starts surging. I pull over and shut the car off. I get outside to the hood to open it, as there is steam coming out, and as I put my hand on the hood release, a fire erupts from the engine going over my windshield and driver window. Burning my entire car and $2500 worth of belongings to the ground.

From what I understand kia has no fix for manufacturer recall # SC284UB and NHTSA recall# 23V652. That is unacceptable and unprofessional. Kia is a hugh car dealer and they are saying there is no fix yet! I can't believe kia would put people and families at risk. Kia's action plan to put your car outside and not in your garage , is ridiculous. I was never contacted about this recall, that's unacceptable. Kia needs a fix NOW!