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2020 Kia Optima

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Kia Optima do not stand out strongly from the model-year median of 186.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 27 of 145 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports2 fire reports3 injury reports

What owners actually said

145 reports
Mileage unknown · Sep 29, 2023
Electrical SystemEngineFire

I was told by me dealership recently that the Kia Optima is not designed for high mileage. It’s been consuming oil and my dealership was aware of the issue. Yesterday smoke came out from under the hood and the engine and front half of the car was engulfed in flames.

NHTSA ODI #11547377

Mileage unknown · Aug 24, 2023
Power Train

The vehicles 7-speed dual clutch transmission (DCT), is horribly jerky at very low speeds and on take off. It has become dangerous to drive as my wife almost caused an accident from the vehicle not reacting to acceleration pedal, or from it reacting completely unexpectedly. The transmission is very jerky as you take the foot off…

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The vehicles 7-speed dual clutch transmission (DCT), is horribly jerky at very low speeds and on take off. It has become dangerous to drive as my wife almost caused an accident from the vehicle not reacting to acceleration pedal, or from it reacting completely unexpectedly. The transmission is very jerky as you take the foot off the brake without pressing accelerator pedal, it shakes the entire vehicle. It also jerks heavily if you barely touch the gas pedal on take off. Dealership has done a software update on the transmission which only helped initially for about 2-3 weeks, after which the transmission started behaving in that way much worse. It is a constant and persistent issue, however, as there are no fault codes or check engine light is not displayed, the dealer states there is nothing they can do to fix the problem. The vehicle is under full manufacturer power train warranty, yet they refuse to fix it.

NHTSA ODI #11540523

Mileage unknown · Jul 13, 2023
Engine

My engine needs to be replaced

NHTSA ODI #11532099

Mileage unknown · Jul 11, 2023
EnginePower Train

On July 4th 2023, I was driving with my son in car, when unexpectedly the check engine light came on and car lost power. We were on a highway with a 65mph speed limit. I was able to pull over to side of road. Car did Start back up, however was missing and misfiring. Shaking especially under acceleration. My engine has been consu…

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On July 4th 2023, I was driving with my son in car, when unexpectedly the check engine light came on and car lost power. We were on a highway with a 65mph speed limit. I was able to pull over to side of road. Car did Start back up, however was missing and misfiring. Shaking especially under acceleration. My engine has been consuming oil for many thousands of miles, it is documented; however only an oil consumption test was performed. Hyuandai and Kia has serious engine issues and they know it. This could've been worse. Luckily I still had some brake pressure to get off the road. With this stalling on the highway, it is very dangerous.

NHTSA ODI #11531589

Mileage unknown · Jun 21, 2023
EngineFuel/propulsion SystemUnknown Or Other

Dealers claim pistons are bad and engine is stalking eating through 2 quart every thousand miles or less. Properly maintained and everything not sure why the pistons would be bad already, also replaced a pcv sensor to fix problem but did not change anything.

NHTSA ODI #11528214

Mileage unknown · May 27, 2023
Electrical System

April 30, 2023 my 2020 Kia Optima was stolen. The thief or thieves broke my backside passenger window to get inside. Once inside they started my car using a USB cord/ charger block. I purchased the car in Feb 2023. I wasn't aware of made aware the car's antitheft software needed to be upgraded which would've deterred or made it …

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April 30, 2023 my 2020 Kia Optima was stolen. The thief or thieves broke my backside passenger window to get inside. Once inside they started my car using a USB cord/ charger block. I purchased the car in Feb 2023. I wasn't aware of made aware the car's antitheft software needed to be upgraded which would've deterred or made it difficult for thieves to steal it. I wasn't notified by the dealership nor Kia about this needed upgrade. My insurance has denied my claim and I'm stuck paying for damages well over $4000. What can I do to prevent my car from being stolen again should I decided to keep it? I've reached out to the dealership where I purchased the car and Kia neither of them were concerned nor had answers

NHTSA ODI #11524124

60,000 miles · Apr 28, 2023
Engine

The contact owns a 2020 Kia Optima. The contact stated that while the vehicle was in for routine maintenance, it was discovered that the engine oil level was extremely low. The vehicle was taken to the local dealer who performed an oil consumption test. The cause of the failure was not yet determined. The manufacturer was notifi…

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The contact owns a 2020 Kia Optima. The contact stated that while the vehicle was in for routine maintenance, it was discovered that the engine oil level was extremely low. The vehicle was taken to the local dealer who performed an oil consumption test. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000.

NHTSA ODI #11519389

129,999 miles · Mar 30, 2023
EngineSeats

The passagen side seat belt comes on and beeps and stays on sometimes and other times it dont Then the check engine one day started flashing on me lost of power wouldnt do no more then 60mph

NHTSA ODI #11514612

Mileage unknown · Feb 21, 2023
Engine

Car burns through 3 quarts of oil per week with just normal usage. Confirmed there are no oil leaks.

NHTSA ODI #11508286

Mileage unknown · Feb 13, 2023
Engine And Engine Cooling

I believe the engine could possibly be failing. My engine light will come on & flash, when it does this it is slowing down at speed ranges of 60 mph. Another thing, the GDi engine that is in this vehicle burns oil EXTREMELY fast. It is quite aggravating having to constantly get oil changes every 2-4 weeks & have only driven 0-15…

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I believe the engine could possibly be failing. My engine light will come on & flash, when it does this it is slowing down at speed ranges of 60 mph. Another thing, the GDi engine that is in this vehicle burns oil EXTREMELY fast. It is quite aggravating having to constantly get oil changes every 2-4 weeks & have only driven 0-1500 miles. This is not normal. The engine has this crackling noise as if it’s chopping metal.

NHTSA ODI #11507131

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.