2023 Kia Forte

I am reporting a serious and ongoing safety issue involving my 2023 Kia Forte GT. The vehicle has experienced persistent mechanical problems, including a check engine light and multiple diagnostic trouble codes, including P0420 (catalyst system efficiency below threshold – Bank 1), P0300 (random/multiple cylinder misfire), P0304 (cylinder 4 misfire), and P0301 (cylinder 1 misfire). These codes have appeared as stored, pending, and permanent, indicating ongoing and unresolved engine and emissions system issues. In addition to these mechanical problems, the vehicle is emitting strong and concerning chemical fumes into the cabin during operation. These fumes are noticeable while driving and create a hazardous environment for occupants, raising concerns of toxic exposure and making the vehicle unsafe to operate. The vehicle also exhibits drivability issues, including jerking and performance irregularities when accelerating. Despite multiple attempts to have the vehicle diagnosed and repaired under warranty at authorized Kia dealerships, including All Star Kia East and All Star Kia Seigen Lane, the dealerships have refused to properly diagnose or repair the vehicle. I have been informed that my vehicle or account is “flagged in all systems,” and service has been denied on that basis. The refusal to address an emissions-related defect, combined with active misfires and the presence of chemical fumes entering the cabin, presents a serious safety risk. I am requesting that this issue be investigated as a potential safety defect affecting this vehicle.

The check engine light turned on when starting the car. The car was shaking and running rough. The car was towed to the dealership and cylinder misfire was detected. Since the car is less than a year old and around 6000 miles, this needs to be addressed by the company. This accident happening while the car was on the road could have caused serious injuries and concerns.