2020 Kia Forte

My expectant granddaughter was driving the vehicle on a trip. The transmission started intermittently slipping en route. She stopped and when she returned to the vehicle she discovered it would no longer go forward or backwards. It is still under warranty. The vehicle is still in Colorado. This happened Sept 4, 2021. It is now 10/13. I have contacted Kia multiple times speaking with different people. I escalated the call and was told someone named Melissa was my escalations person. I have never spoken to her. I have requested a buy back of the vehicle due to possibility of reoccurrence. My granddaughter was stranded for a week. The car is at a dealership, Ft Collins Kia. We have had to pay for hotel, car rental, and a flight out of pocket. I requested reimbursement. They have not responded. I filled out the information for the buy back, but I do not have all of the paperwork. It is in the car in Colorado. We live in South Texas. No way to get access to it. This is wrong on so many levels. We are at a loss as to what to do. If the transmission had quit while she was moving the results could have been disasterous. Kia says the part is sitting on a dock somewhere waiting to be picked up. Is there an expected timeline? We had to replace the vehicle due to the cost of car rentals.

The break system fail while the vehicle motion, the brake pedal just go all the way down and can stop the car until release and try again, I follow the step owner's manual for a visual inspection for any leaking fluid on the floor, no brake pads sound alarm, no check engine light or any other warning light, the Car has inspected by Authorized Dealership technicians to perform service/repair on June 04 2020, they diagnostic say air pockets in the brake system, but the car continues with the same issue. I put my family on risk on a car accident I don't think the car is safe

WATER LEAKING INTO TRUNK CAUSING MALFUNCTION TO SECURITY ALARM SYSTEM AUTO TRUNK RELEASE AND TRUNK LID OPEN SYMBOL TRUNK MALFUNCTION WARNIG SYMBOLS AND ALARM STAYED ON COULD NOT HERE ANY SAFTEY ALARMS WATER IN TRUNK DAMAGED SENSOR COULD NOT LOCK OR UNLOCK TRUNK REMOTLY COULD NOT HERE ALARM ON BLIND SPOT WARNING COULD NOT READ ANY READINGS LIKE SPEED, TIRE PRESSURER COULD NOT HERE SEAT BELT LOCK CHIME

WHEN FUELING AFTER PUMP AUTO SHUT OFF GAS WILL SPILL OUT, CAUSING A GASS SPILL. DEALERSHIP HAS STATED THERE IS NO FIX. REAR DRIVER SIDE WINDOW WILL NOT LOWER WITH SWITCH. DEALERSHIP IS WELL AWARE BUT STATES THERE ARE NO FIXES. ALSO COOLANT LIGHT CAME ON OVER THE DASH AND THE COOLANT WAS LOW WITH LESS THAN 9K MILES. CAR IS LESS THAN 1 YEAR OLD AND HAS LESS THAN 10K MILES.

I PURCHASED THE 2020 KIA FORTE LAST APRIL 2020. THE TRUNK LATCH WOULD NOT OPEN TRUNK, REPORTED, SERVICED IT STILL PRESENTED TIGHT LEVERAGE FUNCTION DURING STABLE PARK POSITION. THE COMPUTER SCRAMBLED THE 1ST OR 2ND WEEK OF OWNING IT DURING MY EARLY MORNING HIGHWAY TRAVEL THE COMPUTER SCRAMBLED MORE THAN ONCE. I CONTACTED KIA- THIER RESPONSE WAS NOT HELPFUL TO THE NEW CAR MALFUNCTION. IT HAPPENED MORE THAN ONCE. THE LANE DEPARTURE DID NOT WORK AT DIFERENT PERIODS IN TIME; WITHIN THE YEAR I REPORTED TO KIA. THE WINDSHIELD CRACKED DURING FIRST FROST. KIA CLAIMED ROCK CHIP. I HAD JUST SERVICED CABIN FILTER AREA, KIA RELENTLESSLY ASSUMED ROCK CHIP, I BELIEVE DEFECTED GLASS. THE FIRST FROST IT CRACKED 2ND FROST WITHIN 2WEEK TIME OR LESS SPLIT CRACK ACROSS WINDSHIELD. THE GAS AND MILAGE WERE NOT STABLLY OPERATING WAS OUT OF SYNC DURING HIGHWAY TRAVELS. I NOW FOR THE LAST WEEK NOTICED A NOISE IN MY CAR ENGINE WHEN IN PARK TURNING IT OFF. I AM UNHAPPY WITH MY PURCHASE AND THE KIA DEALERSHIP I PURCHASED IT FROM. I HAVE PICTURES OF REPORTED DASH COMPUTER MALFUNCTIONS, AND AN UNWILLING DEALERSHIP TO ASSIST WITH MY VEHICLE. I AM CONCERNED WITH MY SAFETY, MY PASSENGERS SAFETY, AND SAFETY IN MY FUTURE DRIVE. I PUT DATE OF APRIL 20, 2020 BECAUSE IT WAS ROUGHLY WHEN MALFUNCTIONS BEGAN TO OCCURE. THE TRUNK LATCH IMMEDIATELY 4/10/2020 OR AT PURCHASE DATE UPON ARRIVING HOME.

TL* THE CONTACT OWNS A 2020 KIA FORTE. THE CONTACT STATED THAT WHILE ATTEMPTING TO GET OUT OF THE GARAGE, THE CONTACT PLACED THE VEHICLE IN PARK AND REMOVED THEMSELVES TO THE VEHICLE IN ORDER TO OPEN THEIR GARAGE DOOR WHEN THE VEHICLE BEGAN TO REVERSE HITTING THE CONTACT AND THE GARAGE DOOR. THE CONTACT RECEIVED INJURIES TO THEIR LEFT SHOULDER, FACE, ELBOW, LEFT KNEE, RIGHT LEG, AND RIGHT FOOT. MEDICAL ATTENTION WAS NOT NEEDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE HAD NOT BEEN TOWED. THE CONTACT WAS ABLE TO GET INTO THE VEHICLE AND TURN ON THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (MERCHANT LOGO SPITZER KIA CLEVELAND SERVICE CENTER 3414 BROOKPARK RD, CLEVELAND, OH 44134; (216) 259-7080) WHO WERE UNABLE TO DUPLICATE THE FAILURE AND REFERRED THEM TO SPEAK TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 2,553. *DT*DT*JB*DT CONSUMER CASE NUMBER [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

WHEN BACKING UP THE STEERING, KEY, AND WHEEL ALL LOCK. I WAS BACKING UP SO I WAS ALREADY GOING VERY SLOW. WHEN PRESSING ON THE BRAKE THE CAR SLOWS DOWN BUT STILL MOVES VERY SLOW UNTIL IT CANT MOVE ANYMORE. I TRY TO JIGGLE OUT THE KEY AND PUT THE CAR IN LOCK BUT I JUST JIGGLE EVERYTHING UNTIL SOMETHING UNLOCKS. IT HAS HAPPENED 3 TIMES SINCE I GOT THE CAR IN MARCH 2020.

WHEN FUELING GAS, ONCE THE PUMP CLICKS AND STOPS PRODUCING FUEL AS THE CAR IS FULL, GAS GUSHES OUT OF THE TANK AND ONTO THE SIDE OF THE CAR FROM THE OPENING. THE VEHICLE WAS STATIONARY, TURNED OFF. THIS DOES NOT HAPPEN EVERY TIME, BUT I WOULD SAY ABOUT 2 OUT OF 5 TIMES FUELING. IT DOES THIS AT ALL DIFFERENT GAS STATIONS, THERE IS NO SPECIFIC PUMP THAT IT DOES IT AT.