2014 Kia Forte

TL* THE CONTACT OWNS A 2014 KIA FORTE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS TAKEN TO HAGERSTOWN KIA (10307 AUTO PL, HAGERSTOWN, MD 21740, (301) 739-7283) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND DECLINED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.

MY CAR 2014 KIA FORTE EX 2.0L GDI ENGINE WAS UNDER RECALL. TOOK CAR TO DEALERSHIP FOR RECALL AND DEALERSHIP SAID NOTHING WRONG WITH IT. ON THE WAY HOME FROM THERE THE CAR WENT INTO LIMP MODE AND CHECK ENGINE LIGHT CAME ON WITH ENGINE CODE P1326 WHICH IS DUE TO ROD BEARINGS. (WHICH IS EXACTLY WHAT THIS RECALL WAS FOR! ) I WANT THIS ENGINE REPLACED JUST AS THE RECALL STATES!

AT APPROXIMATELY 100K MILES IN 2018 CAR BEGAN CONSUMING WHAT I DEEMED MORE THAN NORMAL OIL BETWEEN 4000 MILE SERVICE INTERVALS AS WELL AS BEGAN A SLIGHT KNOCKING SOUND. KIA DEALERSHIP ATTRIBUTED THIS TO 100K MILES AND NORMAL ENGINE WEAR. KNOCKING WENT FROM SLIGHT IRRITATION TO SOMETHING IS SERIOUSLY WRONG IN THE SUMMER OF 2021 AT 155K. HAD VEHICLE TOWED TO MY LOCAL KIA DEALERSHIP FOR INSPECTION WHERE THEY INFORMED ME THE ENGINE WAS SHOT AND NEEDED REPLACEMENT FOR AROUND $7500. TOOK THE CAR BACK HOME VIA TOW TRUCK AS I DID NOT HAVE THAT KIND OF MONEY FOR A CAR I HAD JUST PAID OFF FINALLY. DID RESEARCH WHICH LED ME TO BELIEVE KIA HAD SOME KNOWN ENGINE ISSUE DIRECTLY RELATED TO WHAT THIS SEEMED TO BE AND IT WAS BELIEVED THEY WOULD ISSUE A RECALL. HELD ONTO CAR UNTIL RECALL WAS ISSUED AND AGAIN HAD IT TOWED TO DEALERSHIP. DEALER IMMEDIATELY INFORMED ME THAT I DID NOT QUALIFY FOR THE RECALL REPAIR AS I WAS 5K MILES OVER THE LIMITS FOR SAID RECALL SC200. MY READING OF THE RECALL STATED THEY WOULD DO REPAIR UP TO AND INCLUDING ENGINE REPLACEMENT AND WARRANT WORK FOR 15 YEARS OR 150K MILES WHICH EVER CAME FIRST. THEY STATED THIS WAS LIMIT FOR REPAIR AND NOT WARRANTY. CONTACTED KIA CONSUMER AFFAIRS AND HAVE BEEN GETTING THE RUN AROUND FOR 3 MONTHS NOW AS TO WHETHER OR NOT THEY ARE GOING TO REPAIR MY VEHICLE. I FEEL AT THIS POINT I AM FIGHTING A LOSING BATTLE FOR KNOWN ISSUE AND KIA HAS LOST A CUSTOMER FOR LIFE AS I WISH I HAD NOT PURCHASED THE ONE I HAVE NOW IF I HAD KNOWN THEY WERE NOT GOING TO STAND BEHIND THEIR PRODUCT. OUT OF THE ROUGHLY 300K VEHICLES I DOUBT MANY WILL MEET THIS CRITERIA IF THAT IS INDEED WHAT IT IS SO THEY WILL LOOK GOOD IN SAYING THEY ARE RECALLING AND FIXING WHEN IN REALITY THEY ARE NOT FIXING MANY AT ALL.

MY VEHICLE BEGAN TICKING AND EMITTING LARGE CLOUDS OF SMOKE FROM THE EXHAUST. I RECEIVED A LETTER ADVISING ME THAT MY VEHICLE IS INCLUDED IN A SAFETY RECALL. I TOOK IT TO ED VOYLES KIA IN CHAMBLEE, GA AND WAS TOLD THE ISSUES ARE NOT RELATED TO THE RECALL. I FIND THIS DIFFICULT TO BELIEVE. THE CAR HAS APPOX 150,000 MILES. I DO NOT FEEL SAFE DRIVING IT BASED ON THE FACT THAT OTHER AFFECTED VEHICLES HAVE HAD ENGINE COMPARTMENT FIRES AND THAT THE CAUSE OF THE FIRES HAS NOT BEEN IDENTIFIED. IF THE CAUSE HAS NOT BEEN IDENTIFIED, HOW CAN THEY RULE OUT MY VEHICLE? I AM SUPER CONCERNED AND FEEL THAT MY HEALTH AND WELL BEING IS NOT VALUED. PLEASE HELP ME.

TL* THE CONTACT OWNS A 2014 KIA FORTE. THE CONTACT STATED THAT THE AIR BAGS AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT EXCEED 40 MPH WITH THE SPEEDOMETER INOPERABLE. THE CONTACT ACTIVATED THE HAZARD LIGHTS AND DROVE SLOWLY UNTIL THE VEHICLE REGAINED NORMAL FUNCTIONALITY. THE CONTACT TOOK THE VEHICLE TO RAY BRANDT KIA (1884 WESTBANK EXPY, HARVEY, LA 70058, (504) 356-7072) WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE WARNING LIGHTS REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

I HAVE BEEN TRYING RELENTLESSLY TO GET MY CAR IN FOR THE RECENT RECALL SINCE FEBRUARY 15, 2021. I HAVE MADE 3 APPOINTMENTS OVER THE SPAN OF A MONTH AND EVERY SINGLE TIME IT WAS RESCHEDULED. THEY ARE REFUSING TO REPAIR THE RECALL ON MY CAR. THIS IS A SERIOUS ISSUE WITH THE CAR AND I DO NOT FEEL SAFE DRIVING WHILE THERE'S A RECALL FOR A POSSIBLE ENGINE FIRE.

KIA FORTE IS BURNING OIL, BOUGHT CAR TO MECHANIC TO TRY AND LOCATE A LEAK, AND FIX WHAT ISSUE THE CAR MAY BE HAVING. A FEW DAYS AFTER I BOUGHT THE CAR TO THE MECHANICS WHICH THE GDI AND PCV VALVE WAS CHANGED AND/OR REPAIRED. HE NOTED THAT THE SPARK PLUGS WERE FOULED WITH OIL, AND THAT HE COULD NOT TELL WHERE A LEAK WAS OCCURING OR WHY THE ENGINE IS BURNING SO MUCH OIL. AFTER THE CAR WAS IN THE SHOP WE RECEIVED A LETTER IN THE MAIL STATING THAT KIA WAS HAVING A RECALL ON OUR VEHICLE. RECALL NUMBER 20V750 - WHICH PERTAINED TO THE ISSUE I AM HAVING WITH MY VEHICLE, I THEN CONTACTED KIA AND SCHEDULED AN APPOINTMENT, WHICH KIA COULD NOT HOLD DUE TO THEIR SERVERS BEING DOWN, HAD TO RESCHEDULE, RESCHEDULED A SECOND APPOINTMENT, WHICH WAS NOT HELD DUE TO THE SERVERS BEING DOWN STILL. FINALLY RECEIVED A CALL A FEW DAYS LATER THAT THE SERVERS WERE UP AND IF I WOULD LIKE TO SCHEDULE, IN WHICH DID FOR MONDAY MARCH 1ST 2021. WHEN LEAVING THE CAR AT KIA ALL STAR IN DENHAM SPRINGS, LA THE ENGINE WAS TAPPING SOME BUT SHALLOW, WHEN I SPOKE TO KIA THEY STATED THAT THE RECALL MY CAR WAS GOING IN FOR WAS FOR THE UPDATE ON THE KNOCK SENSOR DETECTION SYSTEM, IN WHICH I WAS NEVER SENT THE SECOND LETTER AS PROMISED THAT THE UPDATE WAS AVAILABLE IN THE RECALL LETTER OF THE ORIGINAL RECALL I AM CONTACTING YOU ABOUT. WHEN I PICKED UP MY CAR IT DID NOT SEEM THE SAME, OR SOUND THE SAME, AND AS A COUPLE DAYS WENT BY THE ENGINE WAS SOUNDING ROUGHER AND LOUDER, CHECKED MY OIL AND HAD TO ADD MORE OIL TO THE CAR AND THE ISSUE OF MISSING OIL IS STILL HAPPENING. I CALLED KIA CONSUMERS AND SPOKE TO A JASON TO FILE A COMPLAINT AND THE DISPLEASED WITH THE SERVICES THAT I DID NOT RECEIVE AND THE LACK OF URGENCY IN THE RECALL ISSUES PERTAINING TO MY VEHICLE.

TL* THE CONTACT OWNS A 2014 KIA FORTE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, HE HEARD A KNOCKING NOISE COMING FROM THE ENGINE AND A BURNING FUEL ODOR WAS DETECTED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS FIRST TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH DAMAGES CONNECTING RODS. RODS THAT CONNECTS THE PISTON TO THE CRANKSHAFT FROM THE BOTTOM PART OF THE ENGINE. THE MECHANIC CONTACTED THE KIA MANUFACTURER FOR SUPPORT AND WAS INFORMED THERE WOULD BE A RECALL FROM NHTSA COMING OUT SOON RELATING TO THE FAILURE. THE CONTACT STATED HE RECEIVED A RECALL NOTIFICATION WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) AND THAT WAS THE FAILURE THE VEHICLE EXPERIENCED. THE VEHICLE WAS THEN TAKEN TO HANSEN KIA ( 2300 CARRIAGE LOOP SW, OLYMPIA, WA 98502) FOR A RECALL INSPECTION BUT WAS INFORMED THAT THE FAILURE WAS THE TOP PART OF THE ENGINE AND NOT RELATED TO THE RECALL SO THE RECALL REPAIR WAS DENIED. THE VEHICLE WAS LATER TAKEN BACK TO THE INDEPENDENT MECHANIC AND THE FAILURE AGAIN WAS DIAGNOSED AS THE BOTTOM PART OF THE ENGINE THAT HAD A BROKEN ROD BEARING RELATING TO THE RECALL. THE CONTACT INFORMED THE KIA DEALER OF THE INDEPENDENT MECHANIC'S DIAGNOSTIC AND PROVIDED PHOTO EVIDENCE BUT WAS AGAIN DENIED THE RECALL REPAIR. THE CONTACT STATED THAT THE RECALL FOR THE VEHICLE WAS NO LONGER SHOWING ON VIN TOOL WHEN HE SEARCHED IT USING HIS VIN AFTER THE DEALER PERFORMED THE RECALL INSPECTION, THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,800.