WHILE HOOKING UP FIFTH WHEEL RV TO TOW VEHICLE VIA ELECTRICAL UMBILICAL CORD A SEVERE SHORT OCCURRED CAUSING EXTENSIVE WIRING DAMAGE INSIDE THE FIFTH WHEEL RV. THE PROBLEM WAS CAUSED BY INADVERTENTLY INSERTING UMBILICAL CORD PLUG FROM FIFTH WHEEL INTO RECEPTACLE ON TOW VEHICLE 180 DEGREES OUT OF PHASE. EVEN THOUGH PLUG AND REC…
Read full complaint
WHILE HOOKING UP FIFTH WHEEL RV TO TOW VEHICLE VIA ELECTRICAL UMBILICAL CORD A SEVERE SHORT OCCURRED CAUSING EXTENSIVE WIRING DAMAGE INSIDE THE FIFTH WHEEL RV. THE PROBLEM WAS CAUSED BY INADVERTENTLY INSERTING UMBILICAL CORD PLUG FROM FIFTH WHEEL INTO RECEPTACLE ON TOW VEHICLE 180 DEGREES OUT OF PHASE. EVEN THOUGH PLUG AND RECEPTACLE ARE KEYED TO PREVENT THIS FROM HAPPENING IT IS ENTIRELY POSSIBLE TO PLUG IT IN INCORRECTLY. THIS CAUSED THE BATTERY CHARGE WIRE FROM FIFTH WHEEL TO BE APPLIED DIRECTLY TO THE GROUND OF THE TOW VEHICLE AND CAUSED SEVERE MELTING OF INSULATION, RED HOT WIRE, AND LOTS OF SMOKE. THERE APPARENTLY IS NO SAFETY DEVICE, IE., FUSE OR FUSIBLE LINK PROVIDED BY THE MFG OF THE FIFTH WHEEL TO PREVENT THIS DAMAGE FROM HAPPENING IN CASE BATTERY CHARGE WIRE CONTACTS GROUND IN ANY FASHION, SUCH AS INADVERTENTLY INSTALLING UMBILICAL CORD PLUG INTO RECEPTACLE ON TOW VEHICLE UPSIDE DOWN. *TR
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Consequence & remedy
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy: KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR KEYSTONE AT 866-425-4369.
KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
ON CERTAIN FIFTH WHEEL RECREATIONAL TRAILERS, EXCESS PAINT MAY CAUSE THE LUG NUTS TO LOSE TORQUE OVER TIME AND COULD ULTIMATELY CAUSE WHEEL SEPARATION IF THE TORQUE IS NOT MAINTAINED.
Consequence & remedy
Consequence: WHEEL SEPARATION COULD RESULT IN POOR VEHICLE HANDLING INCREASING THE RISK OF PROPERTY DAMAGE AND A VEHICLE CRASH.
Remedy: DEALERS WILL REMOVE THE WHEELS, REMOVE THE PAINT FROM THE HUB FACE WHEEL MOUNTING SURFACE AND THEN REINSTALL AND TORQUE THE WHEELS TO THE PROPER SPECIFICATION FREE OF CHARGE. THE RECALL BEGAN ON JUNE 21, 2007. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
CERTAIN FIFTH WHEEL TRAILERS BUILT WITH 16" STEEL WHEELS MAY LEAK AT THE VALVE STEM DURING INFLATION OR WHEN CHECKING THE AIR PRESSURE DUE TO IMPROPER SEATING OF THE VALVE STEM. SOME MODELS HAVE ALUMINUM WHEELS WITH A STEEL SPARE AND ONLY THE SPARE IS AFFECTED. INDICATION OF THE DEFECT OCCURS WHEN APPLYING SIDEWAYS PRESSURE TO THE VALVE STEM (SUCH AS CHECKING THE TIRE PRESSURE). AIR WILL LEAK THROUGH THE VALVE HOLE IN THE RIM.
Consequence & remedy
Consequence: CONTINUING TO PULL A VEHICLE WITH IMPROPERLY INFLATED TIRES WILL RESULT IN POOR VEHICLE HANDLING AND INCREASED RISK OF PROPERTY DAMAGE AND A A VEHICLE CRASH COULD OCCUR IF THE TIRE FAILS AS A RESULT OF UNDER-INFLATION.
Remedy: DEALERS WILL REPLACE THE SNAP-IN VALVE STEM WITH A BOLT-IN VALVE STEM. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
ON CERTAIN FIFTH WHEEL TRAILERS, THE TAILLIGHT SOCKETS MAY NOT MAINTAIN CONTACT WITH THE BULB. THE TAILLIGHTS MAY NOT FUNCTION RELIABLY.
Consequence & remedy
Consequence: FAILURE TO REMEDY THIS SITUATION MAY RESULT IN AN INCREASED RISK OF A REAR END COLLISION WHILE DRIVING DUE TO OTHER DRIVERS NOT BEING WARNED ON STOPPING OR TURNING.
Remedy: DEALERS WILL INSPECT THE TAILLIGHT SOCKETS AND REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON APRIL 30, 2007. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2007 Keystone Montana Problems, Complaints & Recalls | Skip That Year
Illustration