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2024 Jeep Wrangler

Owner reports · Recalls · Investigations

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Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 16 of 690 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 403 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 402 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 168 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports7 fire reports5 injury reports

What owners actually said

690 reports
Mileage unknown · Sep 26, 2025
Tires

Tire flattened after tread wore through the tread and hole created from chunking. Tire size: 255-75-R17. At about 16,500 miles the tire began to show steel belt wires from the sides and developed a slow leak. Measured tread was less than 2/32”. I submitted a claim to Nexen and it was denied.

NHTSA ODI #11690024

Mileage unknown · Sep 26, 2025
Tires

Tire wore to 2/32” in less than 17,000 miles. Belt wires showing from the sidewalls. Submitted a claim to Nexen and they cited excessive off-road use and overinflation as the cause. Neither of these is true. This vehicle has only been used for rural mail delivery on paved or dirt roads Claim denied

NHTSA ODI #11690021

Mileage unknown · Sep 13, 2025
Tires

All 5 tires dry rotting at tread vehicle has 20k miles and is a 2024 model year Drivers rear blew out while driving

NHTSA ODI #11687081

20,000 miles · Sep 5, 2025
Electrical SystemEnginePower Train

The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode with the image of a turtle displayed on the instrument panel. Soon after the failure, the instrument panel went blank. The contact stated that the vehicle lost motive power with a loud fan blowing sound c…

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The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode with the image of a turtle displayed on the instrument panel. Soon after the failure, the instrument panel went blank. The contact stated that the vehicle lost motive power with a loud fan blowing sound coming from the vehicle. The contact pulled over and turned off the vehicle. Upon restarting the vehicle, the vehicle failed to exceed 20 MPH. The vehicle was taken to the dealer on several occasions however, the mechanics were unable to duplicate the failure or diagnose the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 20,000

NHTSA ODI #11685233

Mileage unknown · Sep 3, 2025
Unknown Or OtherCrash

Regarding bullet point one: Not sure Bullet 2:My safety and my husband's safety would have been at risk if it had crashed into our house as he was sitting where it could have possibility entered the house. Bullet 3: Not sure Bullet 4: Vehicle was has not been inspected by manufacturer. Jeep was not driveable. State Farm was cont…

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Regarding bullet point one: Not sure Bullet 2:My safety and my husband's safety would have been at risk if it had crashed into our house as he was sitting where it could have possibility entered the house. Bullet 3: Not sure Bullet 4: Vehicle was has not been inspected by manufacturer. Jeep was not driveable. State Farm was contacted and a wrecker came and towed the vehicle to Caliber Collision. The Jeep is there now. Drove into driveway and placed Jeep in reverse to back up to a shed. I put my foot on the accelerator to backup but the Jeep lurched forward and accelerated. It would not stop, even as I tried to brake, until it ran through a privacy fence knocking down 3 cemented metal posts and bent another one. It also ran over a metal bird cage, metal table, Talavara bird bath, and uprooted an 8+' shrub before coming to a stop inches away from our HVAC unit and the house. Marks on the driveway seem to indicate the right rear tire kept turning and the left rear tire buried into the ground almost up to the axle. Bullet 5: There were no warning lights or signals before the accident.

NHTSA ODI #11684743

Mileage unknown · Aug 30, 2025
Visibility/wiper

A small rock hit my gorilla glass windshield putting a extremely small nick the size of the tip of a ball point pen. You can't even see the extremely small nick on a camera. But the windshield instantly cracked and continues to Crack from this tiny nick. Is has cracked over half the windshield and can be felt on the inside as we…

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A small rock hit my gorilla glass windshield putting a extremely small nick the size of the tip of a ball point pen. You can't even see the extremely small nick on a camera. But the windshield instantly cracked and continues to Crack from this tiny nick. Is has cracked over half the windshield and can be felt on the inside as well. Now I'm stuck paying a ton of money and my insurance rates going up monthly to replace a faulty windshield that mopar knows is faulty and there have been several complaints and even a lawsuit over the windshield.

NHTSA ODI #11684047

13,000 miles · Aug 25, 2025
Electrical System

The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at 40 MPH, the vehicle shut off with the "Service Charging System" warning light illuminated. The vehicle coasted off to the shoulder of the roadway with several unknown warning lights flashing on the instrument panel. The contact stated that there was …

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The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at 40 MPH, the vehicle shut off with the "Service Charging System" warning light illuminated. The vehicle coasted off to the shoulder of the roadway with several unknown warning lights flashing on the instrument panel. The contact stated that there was an abnormal clicking sound coming from the battery system, approximately every 20 seconds. Several attempts were made to restart the vehicle, but the vehicle failed to restart. Due to the failure, the contact called for a tow truck; however, while waiting for the tow truck, the vehicle restarted, and the contact drove the vehicle back to the residence. The following day, the contact called the dealer and made an appointment to service the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

NHTSA ODI #11682824

Mileage unknown · Aug 20, 2025
Electrical System

Touchscreen stereo will stop work/glitching while driving. It will freeze as I am backing up. Constantly rebooting itself. Cigarette outlet will randomly glitch when something is plugged in and will stop working. Starting to feel unsafe while driving especially when it starts glitching and freezing especially while I am I. Rev…

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Touchscreen stereo will stop work/glitching while driving. It will freeze as I am backing up. Constantly rebooting itself. Cigarette outlet will randomly glitch when something is plugged in and will stop working. Starting to feel unsafe while driving especially when it starts glitching and freezing especially while I am I. Reverse

NHTSA ODI #11682026

Mileage unknown · Aug 19, 2025
Electrical System

MY VEHICLE HAS BEEN BROUGHT BACK MULTIPLE TIMES DUE TO THE HYBRID NOT WORKING. AS PER THE DEALER, NO FIX IN CURRENTLY AVAILABLE FOR THIS VEHICLE. I PURCHASED THIS TYPE OF VEHICLE TO SAVE ON GASOLINE, WHICH I HAVEN'T BEEN ABLE TO DO. I SPEND OVER $712 PER MONTH AND IT HAS NEVER WORKED PROPERLY

NHTSA ODI #11681621

Mileage unknown · Aug 7, 2025
Power Train

Failure: Possibly related to Drive train Problem: Happens everyday in the morning on a cold start, have seen it also happen after parking for a longer duration on a cold day. When the vehicle is put in Drive and moves forward and changes gear from 1st to 2nd, the vehicle lunges/jumps forward. It’s an extremely aggressive shif…

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Failure: Possibly related to Drive train Problem: Happens everyday in the morning on a cold start, have seen it also happen after parking for a longer duration on a cold day. When the vehicle is put in Drive and moves forward and changes gear from 1st to 2nd, the vehicle lunges/jumps forward. It’s an extremely aggressive shift and literally jumps forward. This problem started happening after nearly a year. The first year was fine with no issues. It’s a scary feeling sitting in the driving seat not sure if its going to hit someone or the transmission is going to fall apart. Inspection: This was inspected by 2 different service centers. One of them reported that they were not able to see the issue. The 2nd service center says that it’s a hard shift which I can ignore.. but the Jeep is not supposed to drive that manner. Warnings & Signs: None. The problem started after nearly a year of ownership.

NHTSA ODI #11679075

Official recalls

11

26V363000 · Steering:hydraulic Power Assist:pump

Jun 4, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

Consequence & remedy

Consequence: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

26V327000 · Back Over Prevention: Sensing System: Camera

May 21, 2026

Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

25V741000 · Electrical System:propulsion System:traction Battery

Oct 30, 2025

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence & remedy

Consequence: A vehicle fire can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

25V527000 · Tires:pressure Monitoring And Regulating Systems

Aug 14, 2025

Chrysler (FCA US, LLC) is recalling certain 2024-2025 Jeep Wrangler vehicles. The remote start antenna cable may be pinched, which can cause the tire pressure monitoring system (TPMS) warning light not to illuminate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence & remedy

Consequence: A TPMS warning light that fails to notify the driver of a problem increases the risk of a crash.

Remedy: Dealers will inspect and replace the remote start antenna cable as necessary, free of charge. Owner notification letters were mailed September 2, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56C.

24V871000 · Electrical System:wiring; Exterior Lighting

Nov 19, 2024

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Trailer lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the dash wiring harness as necessary, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B9B.

Additional source detail variants (2)

Exterior Lighting

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the dash wiring harness as necessary, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B9B.

Electrical System:wiring

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the dash wiring harness as necessary, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B9B.

24V676000 · Back Over Prevention: Sensing System: Camera; Exterior Lighting:brake Lights

Sep 12, 2024

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

Additional source detail variants (2)

Back Over Prevention: Sensing System: Camera

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

Exterior Lighting:brake Lights

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

24V652000 · Electrical System: Instrument Cluster/panel

Sep 5, 2024

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Consequence & remedy

Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

24V585000 · Exterior Lighting:tail Lights

Aug 8, 2024

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles.  The vehicles are equipped with incorrect tail lights that may be obstructed by the spare tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Obstructed tail lights can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will replace the tail lights, free of charge. Owner notification letters were mailed August 29, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 90B.

24V414000 · Exterior Lighting:tail Lights; Exterior Lighting:turn Signal

Jun 6, 2024

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The power distribution center may prevent the trailer turn signal lights and taillights from operating as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Trailer taillights and turn signal lights that do not illuminate as intended can increase the risk of a crash.

Remedy: Dealers will replace the power distribution center, free of charge. Owner notification letters were mailed July 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 57B.

Additional source detail variants (2)

Exterior Lighting:tail Lights

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The power distribution center may prevent the trailer turn signal lights and taillights from operating as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer taillights and turn signal lights that do not illuminate as intended can increase the risk of a crash.

Remedy: Dealers will replace the power distribution center, free of charge. Owner notification letters were mailed July 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 57B.

Exterior Lighting:turn Signal

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The power distribution center may prevent the trailer turn signal lights and taillights from operating as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer taillights and turn signal lights that do not illuminate as intended can increase the risk of a crash.

Remedy: Dealers will replace the power distribution center, free of charge. Owner notification letters were mailed July 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 57B.

24V199000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column

Mar 14, 2024

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Additional source detail variants (2)

Air Bags:frontal:driver Clockspring/spiral Cassette

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Steering:column

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

24V111000 · Visibility:defroster/defogger/hvac System

Feb 15, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence & remedy

Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ24012 · Loss Of Motive Power

Opened Jul 5, 2024 · No close date supplied

Status: open (inferred from source dates) · Electrical System; Engine

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Electrical System

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

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