IllustrationWe were driving the car after a faulty over the air update that forced the car to shut down while driving. My kids were in the car this created a very dangerous situation. We were able to “limp” it to a parking lot but it could have been more dangerous had we been on a freeway.
2024 Jeep Wrangler
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Wrangler years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 16 of 690 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 403 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 402 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 168 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports7 fire reports5 injury reports
Engine complaints
402 reportsWhile driving my 2024 Jeep Rubicon 4xe, both the Check Engine and “Service Battery” lights came on, and the vehicle suddenly shut down completely in the middle of a busy intersection. I lost all ability to accelerate, steer, or brake — the steering wheel locked, and the vehicle was inoperable in heavy traffic. I was trapped in t…
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While driving my 2024 Jeep Rubicon 4xe, both the Check Engine and “Service Battery” lights came on, and the vehicle suddenly shut down completely in the middle of a busy intersection. I lost all ability to accelerate, steer, or brake — the steering wheel locked, and the vehicle was inoperable in heavy traffic. I was trapped in the lane with vehicles approaching from all directions, unable to move or control the car in any way. It was a frightening and dangerous experience that could have resulted in a serious accident. This was the second time this same issue occurred. The first happened around May 17, 2024, when the vehicle had approximately 500 miles. The dealership repaired it under warranty and returned it to me. The most recent incident occurred around October 10, 2025, at approximately 10,000 miles. The San Leandro Jeep Dodge Ram Chrysler dealership inspected the vehicle and confirmed that Jeep engineering is aware of the problem and that a fix is being developed, but there is no known repair or release timeline. They stated the only option was to clear the codes and return the vehicle. This is also my second Jeep 4xe to experience the exact same issue. My previous 4xe was repurchased by the manufacturer (FCA/Stellantis) in 2023 after similar “Service Battery” warnings and total shutdowns while driving. This ongoing defect is a severe safety hazard. The vehicle can lose all power, propulsion, and steering without warning, leaving the driver and others on the road in immediate danger. A total loss of control — especially while crossing an intersection or driving at speed — could easily result in a crash or fatal injury.
UConnect update was pushed and car shut off while driving saying to put in park and turn back on. Vehicles engine literally shut off twice while driving all due to a system update.
Jeep 4xe complete loss of power while driving almost caused a huge accident. No power, no power steering TOTALLY dangerous and they knew damn well this would happen but didn't alert customers!!!
I was driving from New York to DC when my car “bricked” on [XXX] my car advised me to go into park mode and began slowing down to a stop (I had no control over it) and luckily I was able pull over onto the shoulder to where I felt very unsafe and waited to restart my car. I was able to restart and try again and it bricked again…
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I was driving from New York to DC when my car “bricked” on [XXX] my car advised me to go into park mode and began slowing down to a stop (I had no control over it) and luckily I was able pull over onto the shoulder to where I felt very unsafe and waited to restart my car. I was able to restart and try again and it bricked again about 10 minutes later. I was terrified and had a panic attack before being able to safely merge across lanes into a rest stop. I figured that if I switched into gas mode because it appeared to be an electrical problem that I might be able to continue my drive I started driving and not five minutes later I was stalled on a bridge. It was the scariest experience I’ve had probably ever in my life I had to completely shut down my car and restart it just to inch my way onto a shoulder after getting across a bridge with other cars going over 60 70 mph. Eventually I was able to disconnect the battery and reconnect it just in order to make it safely to a dealership with my father, following behind me. Because the check engine light went off when the battery was reconnected, when I got there, the dealership told me the diagnostic test showed no concerns and said that I could take the car and continue my drive. then 15 minutes after continuing my drive it stalled again, again on the highway! So I made my way back to the dealership and in the 10 miles that it took to get to the dealership the car stalled over five more times every single time it stalled I risked someone running into the back end of my car. I was told to contact Chrysler for a customer care case and they were not helpful at all. I was given a loaner that I couldn’t take out of state so I couldn’t get back to New York in a timely fashion so I had to wait in DC an extra day just to get my car back. I still don’t feel safe in the vehicle because a little software glitched caused such a major issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After an OTA update, while driving, the vehicle abruptly stopped working and I was forced to pull over. The check engine light went on and a message requesting service to the electric charging module was shown. After cycling power a few times the car worked again. This happened again on the way home. The manufacturer JeepCares a…
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After an OTA update, while driving, the vehicle abruptly stopped working and I was forced to pull over. The check engine light went on and a message requesting service to the electric charging module was shown. After cycling power a few times the car worked again. This happened again on the way home. The manufacturer JeepCares account advised that the car needs to be towed to a dealer immediately.
Jeep pushed out an update on Friday 10/10 that we were advised to decline as it was causing mechanical failures. Despite declining the update ever since, and being assured that this remedy would work until the update expired in 30 days, apparently it still managed to push through on its own last night. I was less than two miles …
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Jeep pushed out an update on Friday 10/10 that we were advised to decline as it was causing mechanical failures. Despite declining the update ever since, and being assured that this remedy would work until the update expired in 30 days, apparently it still managed to push through on its own last night. I was less than two miles from my house this morning on my way to an appointment when the dashboard lit up and the Jeep completely lost power. I shut it off, turned it back on and was able to get back home, but the CEL is still on. I was lucky enough to be on a side road, as I was about to enter a busy intersection. I've talked to Jeep and they do not have a fix, but it is unsafe to drive at this point. I am waiting on a towing company at the moment to bring it to a Jeep dealership.
Driving down the road, Jeep suddenly says shift to park and loses all power stalling in the middle the road. This happened twice on October 14, 2025 and needed a tow truck to be brought to a dealership. When it loses power everything locks up including steering so you can even pull over safely to the side of the road. This is a …
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Driving down the road, Jeep suddenly says shift to park and loses all power stalling in the middle the road. This happened twice on October 14, 2025 and needed a tow truck to be brought to a dealership. When it loses power everything locks up including steering so you can even pull over safely to the side of the road. This is a very serious issue that can easily cause a deadly accident and needs to be addressed.
While driving on the road the vehicle suddenly loses power and shuts down. The check engine light illuminates and a message saying shift to park appears on the dashboard. You have no control of speed at this point. The vehicle stops and stalls in the middle of the road. Once you shift to park you have to completely shut off the …
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While driving on the road the vehicle suddenly loses power and shuts down. The check engine light illuminates and a message saying shift to park appears on the dashboard. You have no control of speed at this point. The vehicle stops and stalls in the middle of the road. Once you shift to park you have to completely shut off the vehicle while in the middle of the road and restart the engine. The vehicle will drive a few hundred feet and repeat the stall. It is completely scary and dangerous.
Completed OTA update previous day. Driving the next day 1 mile into the drive the check engine light, went off, a warning on the dash said something about electrical stability system failure, showed a picture of the jeep with red electrical highlighted. The car ran very poorly, could not accelerate and the car slowed from 35 t…
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Completed OTA update previous day. Driving the next day 1 mile into the drive the check engine light, went off, a warning on the dash said something about electrical stability system failure, showed a picture of the jeep with red electrical highlighted. The car ran very poorly, could not accelerate and the car slowed from 35 to 15. During this time the car flashed instructions to put the car in park. After about 1/2 mile I slowed to stop and put the Jeep in park. Restarted by pushing holding brake and pushing start button. Ran well for 10 + miles, then same thing happend again. The Jeep flashed engine warning light, dings and lights flashing. Had to into the left turn lane and came to stop at the stop light. Put the Jeep in park again, tried to restart but this time it did not restart. The gear stuck in Park with the P flashing on the indicator. Had to pull the emergency release cord to put Jeep into N to push to a safe location. Jeep failed to start or move from P and is at the shop now.
Official recalls
1126V363000 · Steering:hydraulic Power Assist:pump
Jun 4, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Consequence & remedy
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
26V327000 · Back Over Prevention: Sensing System: Camera
May 21, 2026
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
25V741000 · Electrical System:propulsion System:traction Battery
Oct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence & remedy
Consequence: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
25V527000 · Tires:pressure Monitoring And Regulating Systems
Aug 14, 2025
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Jeep Wrangler vehicles. The remote start antenna cable may be pinched, which can cause the tire pressure monitoring system (TPMS) warning light not to illuminate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: A TPMS warning light that fails to notify the driver of a problem increases the risk of a crash.
Remedy: Dealers will inspect and replace the remote start antenna cable as necessary, free of charge. Owner notification letters were mailed September 2, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56C.
24V871000 · Electrical System:wiring; Exterior Lighting
Nov 19, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Trailer lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the dash wiring harness as necessary, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B9B.
Additional source detail variants (2)
Exterior Lighting
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Trailer lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the dash wiring harness as necessary, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B9B.
Electrical System:wiring
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Trailer lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the dash wiring harness as necessary, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B9B.
24V676000 · Back Over Prevention: Sensing System: Camera; Exterior Lighting:brake Lights
Sep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Exterior Lighting:brake Lights
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
24V652000 · Electrical System: Instrument Cluster/panel
Sep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
24V585000 · Exterior Lighting:tail Lights
Aug 8, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The vehicles are equipped with incorrect tail lights that may be obstructed by the spare tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Obstructed tail lights can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy: Dealers will replace the tail lights, free of charge. Owner notification letters were mailed August 29, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 90B.
24V414000 · Exterior Lighting:tail Lights; Exterior Lighting:turn Signal
Jun 6, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The power distribution center may prevent the trailer turn signal lights and taillights from operating as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Trailer taillights and turn signal lights that do not illuminate as intended can increase the risk of a crash.
Remedy: Dealers will replace the power distribution center, free of charge. Owner notification letters were mailed July 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 57B.
Additional source detail variants (2)
Exterior Lighting:tail Lights
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The power distribution center may prevent the trailer turn signal lights and taillights from operating as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Trailer taillights and turn signal lights that do not illuminate as intended can increase the risk of a crash.
Remedy: Dealers will replace the power distribution center, free of charge. Owner notification letters were mailed July 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 57B.
Exterior Lighting:turn Signal
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The power distribution center may prevent the trailer turn signal lights and taillights from operating as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Trailer taillights and turn signal lights that do not illuminate as intended can increase the risk of a crash.
Remedy: Dealers will replace the power distribution center, free of charge. Owner notification letters were mailed July 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 57B.
24V199000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column
Mar 14, 2024
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Steering:column
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
24V111000 · Visibility:defroster/defogger/hvac System
Feb 15, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequence & remedy
Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ24012 · Loss Of Motive Power
Opened Jul 5, 2024 · No close date supplied
Status: open (inferred from source dates) · Electrical System; Engine
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Electrical System
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.