2023 Jeep Wrangler

I am filing this complaint regarding the serious safety hazard associated with the fire-risk recall on my 2023 Jeep Wrangler 4xe. The official manufacturer recall letter states: “The high-voltage battery may become damaged under normal operation which could lead to a vehicle fire.” The recall instructions also direct me to: Fully discharge the high-voltage battery Not charge the vehicle Park the vehicle away from all structures because of the fire risk This indicates that the vehicle may spontaneously catch fire even when driven or stored as intended. I currently cannot safely store or use this vehicle at my residence. I am a 100% permanently and totally disabled Marine Corps veteran with PTSD, and this fire hazard and the required parking instructions significantly worsen my medical condition. There is no available remedy or repair at this time. I am requesting that NHTSA document this hazard, investigate Stellantis’ handling of this recall, and ensure owner protection given the severity of the fire risk and lack of resolution.

While driving at highway speeds 40 and over vehicle may begin to experience “death wobble” where deceleration and sudden stopping is required. It becomes very hard to control vehicle and loss of control may be possible. Vehicle violently shakes from front end after minor bump or skip in roadway. Although reporting for first time now has happened several times since I have owned the vehicle.

Vehicle: 2023 Jeep Wrangler Sahara Mileage: Approx. 67,000 Case Number with Jeep/Stellantis: 94808242 I am reporting a recurring and dangerous “death wobble” safety defect in my 2023 Jeep Wrangler Sahara. I have experienced more than 30 separate incidents of violent front-end shaking while driving, often at highway speeds. The wobble happens suddenly without warning and causes the vehicle to become difficult to control, creating a serious risk of losing control, swerving into other lanes, or causing a crash. I have three children who regularly ride in this vehicle, and these episodes have occurred while they were present. The problem has occurred under multiple road and weather conditions. I have attempted repairs including new tires and new shocks, and the issue still persists. The vehicle has been evaluated by Jeep dealership service departments and the problem has not been resolved. I have documented each event with video recordings and logs including date, time, speed, tire pressure, and temperature. The manufacturer has opened Case #94808242, but the defect remains unresolved. This is an ongoing safety hazard and the vehicle is unsafe to operate. I am requesting an investigation and formal record of this recurring safety defect.

What component or system failed or malfunctioned, and is it available for inspection upon request? My 2023 Jeep Wrangler Rubicon 4xe (VIN [XXX] ) has experienced repeated failures in the high-voltage hybrid electrical system, including “Service Hybrid System” warnings, failure to hold charge, and loss of EV function. It has also experienced a dangerous front steering damper failure at highway speed. All components remain available for inspection upon request, and the vehicle is still in my possession. How was your safety or the safety of others put at risk? The hybrid system failures have caused repeated drivability issues, unpredictable power delivery, and warnings advising me not to operate or charge the vehicle due to potential battery-related safety risks. More critically, the steering damper failed abruptly at approximately 75 mph, causing severe front-end instability, vibration, and momentary difficulty maintaining directional control. This failure created an immediate risk of a loss-of-control crash on the highway. Being instructed not to charge the vehicle for months due to safety recalls also indicates a high-voltage battery safety risk that could endanger me, my passengers, and others. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Multiple dealerships have documented hybrid-system faults, charging restrictions, and recall-related battery concerns. The “Service Hybrid System” fault has been observed and documented by authorized Jeep/Chrysler service centers. The steering damper failure was documented during service shortly after the highway incident, and the dealer confirmed the part had failed unexpectedly despite passing inspection less than 1,000 miles earlier. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The defects have been repeatedly inspected and documented by Jeep/Stellantis dealerships. Stellantis has been notified directly INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 30 MPH, the check engine warning light illuminated. The vehicle failed to restart. The contact called AAA and was informed that the battery was being drained by an unknown electrical fault. The vehicle was taken to the local dealer, where it was diagnosed that the valve cover and steering module timing cover needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer added an extended warranty. The manufacturer was contacted, but no assistance was provided. The manufacturer informed the contact that the vehicle was an import from Canada, and there was no warranty coverage on the vehicle. The failure mileage was approximately 19,000.

Dear NHTSA, I am writing to formally report a serious safety issue involving my 2023 Jeep Wrangler. Recently, I experienced what is widely known as the “death wobble,” a violent and uncontrollable shaking of the steering wheel and front end while driving. This incident nearly caused me to lose control of the vehicle and crash, creating an extremely dangerous situation for myself and others on the road. The “death wobble” is caused by defective or worn suspension and steering components, including track bar bushings, ball joints, tie rod ends, and other parts. The experience was terrifying, and I had to carefully slow down and pull over to regain control of the vehicle. I am aware that a nationwide class-action lawsuit settlement was approved in June 2023 for Jeep Wrangler models (2018–2020) and Jeep Gladiator models (2020) for this exact issue. The settlement provided extended warranties, potential coverage for suspension components, and reimbursements for repairs. While my vehicle is a 2023 model, I am concerned that this ongoing safety defect persists in newer models as well, which suggests that Jeep has not adequately addressed the problem. My vehicle is currently at a dealership, and I have been informed that I am responsible for covering the cost of repairs despite this being a known and dangerous defect. I strongly believe this is an unfair burden on consumers and poses a continuing public safety risk. I respectfully request that the NHTSA investigate this matter, evaluate whether 2023 Jeep Wrangler models should be included in recalls or settlements, and take steps to hold Jeep accountable. I also request guidance on what recourse I may have as a consumer who has experienced this safety issue firsthand. Thank you for your time and commitment to road safety. I am happy to provide additional information, documentation, or repair records as needed.

The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 60 MPH over a bump in the roadway, the front-end of the vehicle started shaking violently. The contact stated that after slowing down to 20 MPH, the shaking ceased. The failure had occurred on three separate occasions. There were no warning lights illuminated. The contact related the failure to the death wobble. The manufacturer was contacted and referred the contact to the local dealer for assistance. The contact called the local dealer and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The contact related the failure to a design flaw. The failure mileage was approximately 12,000. The VIN was not available.

STATEMENT OF FACTS 1.I am the registered owner of a 2023 Jeep Wrangler Rubicon (VIN: [XXX]), purchased for approximately $75,000 USD, inclusive of all taxes and registration, in cash. 2.I have been driving different cars for over 25 years and have owned multiple vehicles. This Jeep Wrangler is the most expensive vehicle I have ever owned, and the only one to cause severe safety issues for me and my family. 3.I primarily drive this vehicle on weekends with my two young children (ages [XXX] and [XXX]) seated in the rear seats. The persistent and unresolved mechanical issues with this vehicle have directly jeopardized our physical safety and my livelihood( I couldn’t go to work during many weeks) 4.There are new problems related to manufacturing defects that keep poping up every month since last 6 months while the car is only used for 25k and under basic warranty (Example on top of serious DEATH WOBBLE issue , there are incidents of COOLANT ISSUES, 95B SAFETY RECALL, BATTERY PACK ISSUES- REFER below Photos, in addition I have phone messages and VIDEOS of DEATH WOBBLE as Evidence) ISSUES AND SERVICE HISTORY 4.At approximately 5,000 miles of use, the vehicle began exhibiting significant technical issues. 5.The first major defect was related to the battery pack, which rendered the vehicle inoperable. The dealership held the vehicle for approximately two months in 2023 to address this issue. 6.Over the last six months, the vehicle developed a recurring and dangerous condition widely referred to as the "death wobble" – a violent and uncontrollable shaking of the vehicle while driving on the freeway. 7.This defect has occurred multiple times, forcing me to immediately pull over on the freeway, placing me, my children, and surrounding drivers at serious risk of harm or collision. 8.I have documented multiple instances of the death wobble via video and have submitted evidence to both: oThe Jeep dealership oJeep Customer Care / FCA US LLC 9.Despite my repeat INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

We have been experiencing a bouncing and shaking in the front end of our vehicle while driving at highway speeds. This happens when hitting the slightest bump or transitions from pavement to concrete. Last week while driving on the highway the shaking and bouncing was so violent that I can't believe I didn't lose control. I brought the vehicle to the dealer and for the second time they replaced more suspension items in the front end. After doing some research I found out that this has been a problem with these vehicles for quite some time and that it's known as the "Death Wobble". After what I experienced I can understand why. I called Jeep and spoke to multiple people in different departments and as they acknowledge the problem they don't seem to care how unsafe the issue is. I can't believe there haven't been any deaths related to this and I'm hoping you might investigate these issues further before that happens.

At highway speeds,60+ the jeep starts an extreme wobbling and shaking when I hit a bump. Sometimes I can slow down and it stops and other times I have to pull Over and come to a complete stop. I just bought this jeep less than two weeks ago and it’s now in service getting a new steering damper. Everything I’m reading online says this is just a Bandaid. My husband knows about Cars and he said this will only absorb the shaking until it wears out and then it will start again. I was told it was their third jeep today with a death wobble. They sold the jeep to me with this issue and now I have to pay a warranty deductible 10 days after purchase to get it fixed. It only has 33,000 miles on it. It’s hard to control the steering at 70 mph when the entire front end starts violently shaking.