2023 Jeep Wrangler

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated while driving at approximately 65 MPH, the vehicle ran over a rough patch on the highway and the front end started wobbling. The contact depressed the brake pedal to slow down, and the wobbling lessened. The contact stated that the vehicle had not been taken to a dealer after the failure. The vehicle was not diagnosed or repaired. The contact had previously taken the vehicle into a dealer who diagnosed the vehicle and installed a steering damper. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000. VIN tool confirms parts not available.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was hesitating while accelerating. The failure occurred intermittently. There were no warning lights illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 13,500. VIN tool confirms parts not available.

The contact's daughter owns a 2023 Jeep Wrangler. The contact's daughter received notification of NHTSA Campaign Number: 24V720000(Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while her daughter was driving at various speeds, the vehicle stalled inadvertently. The turtle warning light was illuminated. The driver was able to pull to the side of the road on some occasions. The vehicle was able to restart, and the driver resumed driving. The vehicle was taken to the local dealer several times, but the dealer informed the contact that the failure could not be replicated. The contact stated that the failure persisted while driving. The local dealer was contacted and another appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000(Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing difficulty recharging. The contact stated that after plugging the vehicle into a standard outlet in the garage, the circuit breaker would trip, and the vehicle failed to charge. The contact was no longer attempting to charge the vehicle for fear of starting a fire. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 18,000. VIN tool confirms parts not available.

While driving on [XXX] to upstate NY in heavy traffic on [XXX], my Jeep Wrangler 4xe lost power and showed the error message "Put vehicle in Park and shift gear" while at highway speed. I had no ability to accelerate but steering was still enabled and allowed me to pull over to the side of the road to investigate. Fortunately I was being followed by another member of my family and they provided a bit of a roadblock to allow us to navigate the traffic. At the time power was lost, the console had several warning lights including the check engine light, multiple battery system lights and others. After shutting the Jeep off, it started up again normally as if nothing had happened. I called the dealer who basically said they couldn't reproduce the issue but it had happened to others and clears on its own. Additionally, up to this point, the Jeep had several times been unable to charge in the warm summer weather with error messages Check Charging System and the Check Engine Light which I was able to clear with an OBDII scanner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The safety of this vehicle is a ticking time bomb. We are instructed not to park in or near a structure, near other vehicles, or charge it. Even if I don’t not charge it how am I supposed to park at my own home? How am I supposed to park at work? You are putting several lives at risk not to mention others vehicles, houses, businesses. I do search and rescue and have my k9 with me pretty much at all times. I am told it can ignite at anytime but it’s ok to leave my dog in? Where is the safety and concern over my highly trained k9 let alone family pet. I will never feel safe with this car again. I asked if they even replaced the battery if they could tell me it wouldn’t happen with the new battery and I could park back in my garage and they said no they couldn’t say it wouldn’t happen again.

This is a hybrid vehicle. I received a recall notice that the vehicle cannot be plugged in to charge or parked near any other vehicles or structures until the recall is repaired. I work at a mall, and I live in an apartment building, so this is not possible for me. It feels dangerous to own this car. I purchased it to save on gas, and now I can’t even do that for the foreseeable future. None of the local dealerships and nobody online has any information on when these parts will be available. 2 dealerships could not give me any information or assistance. I was told to fill out this form.

The contact owns a 2023 Jeep Wrangler. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked and then stalled. The contact stated that while the vehicle was being parked, the engine independently revved up. Several unknown warning lights were illuminated. Additionally, the contact stated that the failure had occurred several times while his wife was driving the vehicle. The contact stated that the failure started to occur approximately six months after the vehicle was purchased. The vehicle was taken to two dealers; however, the failure could not be duplicated. The contact's wife was accused of driving the vehicle incorrectly. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 3,000. VIN tool confirms parts not available.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number:  24V720000(Electrical System); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.