2021 Jeep Wrangler

I was driving on the freeway, 65mph, in Los Angeles and the '21 Jeep Wrangler 4xe started showing a bunch of error messages telling me to safely pull over, loss of propulsion, etc. I lost power and was unable to drive past 38mph. Upon getting to the end of the off-ramp and before coming to a full stop, the vehicle threw itself into parking gear. I shifted to Park, and it wouldn’t shift out of Park, while I was blocking traffic on the off-ramp, which could have been a dangerous incident. I required a tow truck. There was a Check Engine Light and a 12V battery light while I was bricked. The tow truck was unable to jump start it. The dealer provided a pre-scan report showing stored codes P0607 (ECU Internal Performance) and P1B13 (Park-By-Wire Unintended Out of Park). Refusal to Repair: The dealer just replaced the 12V battery and "cleared the codes" (per their invoice). There is a known TSB 08-054-22 (NHTSA ID 10248015) specifically relating to code P0607 software logic, but they refused to look into it further. I didn’t have confidence in their diagnosis, and when requesting them to do a safety test drive with me, they refused. When I pressed for safety verification, the Service Director told me to “leave the dealership and never come back.” I was genuinely concerned about the safety of this vehicle and their lack of investigative diagnosis, specifically their refusal to verify if the TSB was performed to ensure the Hybrid Control modules have up-to-date software. They refused to offer any help and just told me to “take the vehicle and leave.” I don’t believe it’s normal for a car to lose propulsion from a weak 12V battery while driving. There seems to be a more complicated communication issue (P0607) that is happening, and it very much concerns me as losing propulsion on the highway is very dangerous.

We leased this vehicle in 2022. About 6 months into the lease the vehicle started acting like it was overheating. My stepdaughter took the car to a mechanic and they said the coolant system shows no signs of a leak. Periodically in the time she had the vehicle these symptoms would occur. Now in the summer of this year the engine seized. She was taking the vehicle to get oil changes on time except for one time she went over the mileage due. Anyway I’ve been trying to work with the dealer about the cost of repairs and who is responsible, but in the meantime I spoke with someone who had the exact same thing happen with his jeep wrangler similar year. Now this guy works at a car auction. Been working around cars. It seems this is pretty common with Jeep Wranglers. Her Jeep has been inoperable for months now.

I own a 2021 Jeep Wrangler 4xe Rubicon with approximately 23,000 miles. I recently received notice of Recall 68C (high-voltage battery fire risk). Jeep’s instructions say not to charge the vehicle and to park it outdoors, away from structures, because of potential fire risk. The manufacturer has stated that no repair will be available until at least March 2026, leaving owners unable to safely use or charge their vehicles for months. This recall follows multiple previous recalls and investigations involving fire risk or electrical system failures on the Wrangler 4xe, including earlier campaigns related to the hybrid battery and software updates. The repeated safety issues raise concerns about the overall safety and reliability of this model. My vehicle is otherwise in excellent condition, but I can no longer use it as intended as a plug-in hybrid or safely park it in my garage. Jeep has not offered a timely fix, loaner vehicle, or buyback. I am reporting this because the ongoing risk of fire, coupled with repeated recalls and long repair delays, represents a serious safety hazard that deserves immediate NHTSA attention.

The vehicle has multiple critical, uncorrected safety defects: Loss of Motive Power (RQ24012), Engine Contamination (CSN 78C), and Battery Fire Risk (Recall 68C). Incident Details (R/O [XXX], [XXX]): My 2021 Jeep Wrangler 4xe experienced a sudden and complete Loss of Motive Power while operating. The customer concern noted on the Repair Order states the vehicle "seems to loose power while driving above 30MPH... and feel like it was going to turn off." This failure rendered the vehicle inoperable and created an extreme safety hazard on a major roadway [XXX] ), forcing me to coast to safety. Component Failure and Safety Risk: The failed components are the Engine (2.0L Turbo), Hybrid Propulsion System, and Electric Coolant Heater (ECH). The dealer's repair (R/O [XXX]) confirmed system instability by replacing the ECH. This loss of power is directly linked to the manufacturer's known defect (CSN 78C), where sand contamination in the engine can cause catastrophic failure and unrecoverable loss of propulsion. This mechanical defect is the root cause of the safety risk and is currently under NHTSA investigation (RQ24012). Additionally, the vehicle is subject to Recall 68C (Battery Fire Risk), preventing safe use of the PHEV system and forcing me to park away from structures. The combination of these uncorrected defects puts both my safety and the safety of others at risk. Warning Lamps: A 'Service Hybrid System' light or similar warning message appeared at the time of the incident. The problem has been confirmed by the dealer (Price Chrysler Dodge Jeep Ram) and is documented in Repair Order [XXX]. The component is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My local dealer has all the documentation on this jeep. It has been into the dealership many times now the check engine light is on for another problem which I am taking it in again this weekend . When I ask the dealer, I’ve been seeing things on Facebook about these jeeps having issues they just filled me full of a bunch of Bull and says every vehicle has issues. I’ve ran the VIN number and found out that mine is one of them that just catches on fire plus sometimes shakes when it’s driving down the road but that’s been minor considering everything else. One time I was driving up the driveway and it felt like the transmission slipped or something. They said it was something in the four-wheel-drive that went out. This is a new vehicle. It has very low miles on it. I’ve had it going on maybe the fourth year now it’s only got 31,000 miles on it I don’t drive it very far. It’s been in the shop several times for recalls or things that’s happened to it. When I first got it, it left me stranded would not start. I’d only had it a few days. It has been a lemon from start to finish. I am terrified to drive it and I don’t have another vehicle. I paid $55,000 for this jeep just a few years ago. I don’t know what I’m supposed to do. I desperately need help if the manufacturer is refunding people’s monies I want to make sure that I get enough money to buy another vehicle because this one is only a few years old and it’s been in the shop numerous amount of times. The other day it shimmied a little bit on the highway and I thought it was the road and now I’m reading that there’s problems with that also, it’s clearly a lemon. But as I said, I’m scared to death to drive it now. The newest development as I’ve said is now the check engine light is on. It’s only been out of the shop for maybe three weeks since they fixed something in the four-wheel-drive which I’ve never even used. I love the looks of this Jeep, but it’s not dependable so I need help.

I was driving my 2021 Jeep wrangler and it started running poorly. I was near the dealership. I called them and told them I was headed to them asap. (I was within 3 mile range). The car died in the middle of an intersection. I could not put the car in neutral to move it out of the way of traffic. I got a tow truck to bring it to the dealership. Where they told me that the coolant tube fasteners for my vehicle were gone, and that the engine was blown, including the pump. Elbow screws were missing for the vehicle and coolant was everywhere in my vehicle. My car has 46,000 miles on it. It has had every single oil change ,reported recall done and service request to complete completed.. It has been taken very well care of and has only been to this one dealership.. according to the dealership, it is not covered under my powertrain warranty, and that I must pay for the engine and other parts myself. Upon looking into this, I looked into the NHTSA and also the FCA for recalls on a 2021. I found that that my 2021 would have been recalled for recall number ZD8. Recall code is exactly what is wrong with my 2021 vehicle. I don’t know why they didn’t did not add my VIN number to it, but I am requesting that it be investigated to help me get this covered under warranty. I have contacted Chrysler currently they’re telling me that the engine is not available until November 17 at the earliest so at this time I am in a rental car that I am paying for.. I do believe that my VIN number for my vehicle should have been added and that it should be investigated for other owners of Jeep Wrangler 2021 and 2022 vehicles that possibly were not listed with their VIN numbers. Please help expedite. chrysler case # 94425835. Dealer code 45091 and customer number 81103. Thank you

2021 Jeep Wrangler Rubicon, VIN [XXX] , Recall P0DAB-00 (Hybrid/EV Cell Balancing Performance Case #[XXX], Jeep corporate case manager Tiona. On 8/11/25, I brought my vehicle to Freeland Jeep, Antioch, TN for a separate issue and requested inspection for the open EV battery recall. The dealership gave a “green flag,” confirming no recall impact. On [XXX], the check engine light came on and the vehicle drove unsafely. On [XXX], the exact recall issue (P0DAB-00) was diagnosed — the same issue we asked to be inspected. Approval for hybrid battery replacement was granted; part was ordered for 9/3 with repair by 9/5 — repair never occurred. Service advisor Brian Astorga claimed the part “cannot be located.” Calls/emails to service manager David Beasley and case manager Tiona are unanswered. The timing is highly suspicious: the vehicle failed immediately after the “all clear” inspection, suggesting potential negligence or miscommunication. We are now more than 1 month without a vehicle, which is unsafe and unacceptable. AND we even had to argue with Jeep to cover a rental! Requested Action: Require Jeep to complete the recall repair immediately or initiate a full buyback. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)