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2020 Jeep Wrangler

Owner reports · Recalls · Investigations

More warning signs than most Wrangler years

Owner complaints for the 2020 Jeep Wrangler are substantially higher than the model-year median of 265.

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When problems were reported

Mileage at the reported incident

214 reports with mileage · 395 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 238 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports12 fire reports6 injury reports

Engine complaints

54 reports
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47,000 miles · Jan 10, 2023
Engine

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the stuck throttle body warning light illuminated. Additionally, the vehicle stalle…

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The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the stuck throttle body warning light illuminated. Additionally, the vehicle stalled. The vehicle was taken to a dealer, where it was diagnosed with needing the computer to be re-flashed. The dealer replaced the brake controller and battery; however, the failure recurred, with the vehicle stalling and failing to restart. The vehicle was towed to the residence. The manufacturer was made aware of the failure. The failure mileage was 47,000. VIN tool confirms parts not available.

NHTSA ODI #11501079

Mileage unknown · Dec 19, 2022
Engine

2020 JEEP WRANGLER JL 3.6 CYLINDER IS LOOSING ENGINE COOLANT CAUSING ENGINE TO POTENTIALLY OVERHEAT. MANY FORUMS ARE REPORTING THIS AS A PROBLEM.

NHTSA ODI #11498023

45,000 miles · Oct 5, 2022
Electrical SystemEngine

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undetermined speed, the vehicle stalled. While using the Stop/Start feature, the vehicle stalled while in drive. The vehicle was restarted. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the local…

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The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undetermined speed, the vehicle stalled. While using the Stop/Start feature, the vehicle stalled while in drive. The vehicle was restarted. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the local dealer, who informed her that the battery would have potentially exploded if she had continued to drive the vehicle. The mechanic noticed that the battery was smoking. The vehicle was diagnosed and the contact was informed that the batteries needed to be replaced. The vehicle was not repaired. The manufacturer was notified about the failure but no additional assistance was provided. The failure mileage was approximately 45,000.

NHTSA ODI #11487949

Mileage unknown · Aug 9, 2022
Electrical SystemEnginePower TrainCrash

Engine surges forward when coming to a stop (brakes applied) or when at a complete stop and the engine is in drive.this happened in Aug 2020 with 5000 miles on Odometer, and again in June 2022 with 26000 miles.

NHTSA ODI #11478299

Mileage unknown · Jun 1, 2022
Electrical SystemEngineSteering

After one year of owning the Jeep Wrangler 2020 the steering wheel would lock up while driving. This not only puts me at risk but others also. After multiple times of this happening I have dodged multiple accidents and collisions with other cars and thankfully avoiding death. When the steering wheel locks & this happens I am not…

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After one year of owning the Jeep Wrangler 2020 the steering wheel would lock up while driving. This not only puts me at risk but others also. After multiple times of this happening I have dodged multiple accidents and collisions with other cars and thankfully avoiding death. When the steering wheel locks & this happens I am not able to turn the wheel at all. We have attempted to get this car repaired by our dealership over 5 times, we are now in the process of the lemon law and FCA completely does not care. they are continuously brushing us off and dragging this whole process out. I have explained how dangerous this problem is and no one contacts us back. we have sent multiple emails and called and left voicemails and no one responds. FCA keeps asking for paperwork we have sent multiple times. This jeep wrangler is a death trap and I refuse to drive it. We are making payments every month and cannot enjoy the car. we have not even missed one payment and this is how we get treated. I will not recommend jeeps products to anyone. I don't think I will ever buy a jeep product again. I am putting this out there so no one else will be put in this miserable position or put their life In danger dealing with jeeps awful products. this needs to be addressed before someone dies.

NHTSA ODI #11467070

Mileage unknown · May 27, 2022
Electrical SystemEngineSteering

I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start work…

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I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.

NHTSA ODI #11466420

Mileage unknown · Apr 27, 2022
EngineVehicle Speed Control

When you try to accelerate on to highway or try to accelerate to change lanes the engine losses power or the power shuts down. Trying to pass and losing power I had to return to my previous lane and forced several vehicles to slam on their brakes in my previous lane so I could return. Loosing power trying to enter the passing la…

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When you try to accelerate on to highway or try to accelerate to change lanes the engine losses power or the power shuts down. Trying to pass and losing power I had to return to my previous lane and forced several vehicles to slam on their brakes in my previous lane so I could return. Loosing power trying to enter the passing lane forced the vehicle to slam on their brakes that I had just merged into. On another 2 other occasions vehicle looses power when trying to merge onto freeway. First occasion I was able to pull off to shoulder to avoid flowing traffic. Second incident there was no shoulder when merging onto freeway. Semi truck changed lanes to avoid my vehicle because I could not accelerate to speed. These incidents seem to happen with altitude and freeway driving speeds. There are no engine codes showing. This recent incident happened in the Shasta pass area.

NHTSA ODI #11462534

30,791 miles · Feb 28, 2022
EngineEngine And Engine CoolingFire

The contact owns a 2020 Jeep Wrangler. The contact stated while driving 75-80 MPH, the temperature gauge indicated “HOT” indicating that the engine was overheating. The contact pulled over to the emergency lane and looked up possible causes for the failure in the Owner’s Manual. The Owners Manuel instructed the contact to turn o…

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The contact owns a 2020 Jeep Wrangler. The contact stated while driving 75-80 MPH, the temperature gauge indicated “HOT” indicating that the engine was overheating. The contact pulled over to the emergency lane and looked up possible causes for the failure in the Owner’s Manual. The Owners Manuel instructed the contact to turn off the vehicle and wind the windows down which she performed. The Owner’s manual also suggested waiting for 15 minutes before restarting the vehicle. The contact performed the functions as instructed and started the vehicle and proceeded to drive however, the failure recurred. The contact stated that there was smoke coming from the engine and the vehicle lost all of the electronic functions. The brake and steering were the only functions that the contact was able to control. The contact engaged the hazard light and pulled over. The contact lifted the hood, rolled the windows down, and waited for the vehicle to cool down. The vehicle was towed to the local dealer where it was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified and informed about a refund on towing. The approximate failure mileage was 30,791.

NHTSA ODI #11454478

14,900 miles · Apr 14, 2021
EnginePower Train

THE NEUTRAL AUTOMATIC START/OFF SWITCH WAS ACTIVATED AS I WAS STOPPED AT A RED LIGHT. VEHICLE SUDDENLY TURNED OFF AND JERKED AS I WAS PROCEEDING TO GO ON A GREEN LIGHT AND VEHICLE DID NOT WANT TO TURN BACK ON UNTIL 20 MIN LATER.

NHTSA ODI #11408075

480 miles · Oct 20, 2020
Electrical SystemEngineUnknown Or Other

HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY N…

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HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY NEAR AN EXIT, SO WAS ABLE TO COAST IN TO A GAS STATION. ELECTRONIC THROTTLE CONTROL ERROR CODE + SERVICE ENGINE LIGHTS WERE LIT. ATTEMPTED TO TURN OFF AN ON SEVERAL TIMES, HOPING THIS WAS JUST SOME KIND OF GLITCH, BUT AFTER MULTIPLE ATTEMPTS IT WOUDN'T EVEN STAY STARTED. WHILE IN PARK, AFTER PRESSING "START" ENGINE JUST KEPT JUMPING THEN AUTOMATICALLY WOULD SHUT ITSELF OFF. OUR WHOLE FAMILY STRANDED HOURS AWAY FROM HOME. UNDER 500 MILES AND IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP WHERE IT'S BEEN SITTING FOR ALMOST A WEEK NOW AND THEY STILL HAVE ABSOLUTELY NO IDEA HOW TO FIX IT. WAS TOLD THAT IT LIT UP WITH SO MANY ERROR CODES THEY HAVE TO GET A SPECIAL ENGINEER FROM MOPAR TO COME OUT' JUST IN SHOCK THAT WE'RE HAVING THIS ISSUE WITH A $65K VEHICLE. VERY UNSAFE.

NHTSA ODI #11365403

Official recalls

12

25V741000 · Electrical System:propulsion System:traction Battery

Oct 30, 2025

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence & remedy

Consequence: A vehicle fire can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

24V676000 · Back Over Prevention: Sensing System: Camera; Exterior Lighting:brake Lights

Sep 12, 2024

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

Additional source detail variants (2)

Back Over Prevention: Sensing System: Camera

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

Exterior Lighting:brake Lights

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

24V652000 · Electrical System: Instrument Cluster/panel

Sep 5, 2024

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Consequence & remedy

Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

23V191000 · Structure:frame And Members

Mar 23, 2023

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.

23V116000 · Power Train:clutch Assembly

Feb 23, 2023

Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence & remedy

Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

22V767000 · Engine; Fuel System, Gasoline:delivery:fuel Pump

Oct 13, 2022

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Consequence & remedy

Consequence: An engine stall can increase the risk of a crash.

Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

Additional source detail variants (2)

Engine

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Consequence: An engine stall can increase the risk of a crash.

Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

Fuel System, Gasoline:delivery:fuel Pump

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Consequence: An engine stall can increase the risk of a crash.

Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

22V638000 · Back Over Prevention:display Function

Aug 25, 2022

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

21V665000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Aug 26, 2021

Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of fire.

Remedy: Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.

21V028000 · Power Train:clutch Assembly

Jan 28, 2021

Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence & remedy

Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

20V191000 · Back Over Prevention: Sensing System: Camera

Sep 10, 2020

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence & remedy

Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

20V124000 · Power Train:clutch Assembly

Mar 3, 2020

Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence & remedy

Consequence: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

20V042000 · Suspension:front:control Arm:lower Arm

Jan 24, 2020

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.

Consequence & remedy

Consequence: The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE25014 · Instrument Panel Cluster (ipc) Failure

Opened Oct 23, 2025 · No close date supplied

Status: open (inferred from source dates) · Electrical System: Instrument Cluster/panel

The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information.  ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving.  The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation.  Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driver’s ability to take action to prevent a safety risk.  Furthermore, an IPC that is suddenly not visible to the driver may divert the driver’s attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov

EA23001 · High Pressure Fuel Pump Failure

Opened Mar 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Fuel System, Diesel:delivery:fuel Pump

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

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