2020 Jeep Wrangler

I had been driving my car off and on throughout the day without incidence. I stopped by the the grocery store and went in for a very short amount of time. I came out and cranked my car, it cranked as normal. I drove out of the parking lot into traffic and the car just started going haywire then shut off. Lights were flashing inside the car, the dash lights kept coming on and off, the wipers were moving even though they had not been on previously. I turned on my hazard lights and they would only illuminate in the front of the vehicle, but also intermittently. I had no means of warning other drivers, this occurred after dark. The car would not go into neutral so it could be pushed from the roadway. There were no warning lights to let me know anything was wrong. I had no indicators prior to this occurrence and was left completely stranded in traffic in the dark. I was told by the auto shop it was towed to that the issue was the auxiliary battery. This battery was causing a drain on the main battery and therefore shut down.

My vehicle is still at the Jeep dealership service center being repaired, but so far, the reported issue includes a "shorted" fuse block. As I was driving the vehicle, I was approaching a red light when my vehicle abruptly halted. The cars behind & near me were forced to go around to avoid hitting my vehicle. The dashboard initially flashed the message "safety mode" or something similar, the check engine light came on, the brakes locked, & the power steering & windows ceased to function. While I waited for the police, I tried to restart the vehicle many times, in hopes of getting it into neutral and/or getting it off of the roadway - nothing worked. The vehicle then began to flash the message "Service Electronic Stability Control." The DOTD serviceman & the tow truck driver were unable to get the vehicle into neutral manually, so it had to be dragged using chains. Once the vehicle was towed to the Jeep dealership (Covington, LA), I was first told that the battery had a voltage of 0. After replacing the battery, I was told that the fuse block was shorted. The representative explained the fuse block's purpose, & further explained that because mine shorted, the battery was unable to communicate with the rest of the vehicle, like the alternator & the PCM, on how much voltage was coming out of the system - i.e., since my computer shorted, the vehicle did not know that the battery was dead. Thus, when the battery killed abruptly while driving, the vehicle basically panicked & went into “safe mode” (limp mode) & locked up the entire machine. I asked repeatedly how this happens and how it can be avoided in the future, and while dancing around many indirect answers, the rep stated that my fuse block in this instance basically caused a complete electronic failure of the vehicle. I am an attorney & I have spoken with experts who suggest that this issue should be investigated. It is a serious hazard & a defect for one glitched part to kill the entire machine while driving.

After one year of owning the Jeep Wrangler 2020 the steering wheel would lock up while driving. This not only puts me at risk but others also. After multiple times of this happening I have dodged multiple accidents and collisions with other cars and thankfully avoiding death. When the steering wheel locks & this happens I am not able to turn the wheel at all. We have attempted to get this car repaired by our dealership over 5 times, we are now in the process of the lemon law and FCA completely does not care. they are continuously brushing us off and dragging this whole process out. I have explained how dangerous this problem is and no one contacts us back. we have sent multiple emails and called and left voicemails and no one responds. FCA keeps asking for paperwork we have sent multiple times. This jeep wrangler is a death trap and I refuse to drive it. We are making payments every month and cannot enjoy the car. we have not even missed one payment and this is how we get treated. I will not recommend jeeps products to anyone. I don't think I will ever buy a jeep product again. I am putting this out there so no one else will be put in this miserable position or put their life In danger dealing with jeeps awful products. this needs to be addressed before someone dies.

I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.

The contact owns a 2020 Jeep Wrangler. The contact stated that the wife was driving the vehicle at 20 MPH when the vehicle's rear-wheel lock activated without any warning. The vehicle was driven home. The vehicle has not been repaired but the dealer was notified. The manufacturer was notified of the failure. The failure mileage was 24994.

The rear camera/head unit freezes with an image of what was behind the vehicle when placed in reverse. This recently caused an issue where a group of people walked behind my Jeep while pulling out. Both myself and the group were fortunate enough that I caught one of the people walking behind my Jeep and stopped before backing into them with the backup camera still showing a clear path. This issue has been documented with Jeep and was serviced November of 2021. They replaced the unit but after a few months the new head unit started crashing and I am still having this intermittent issue where the screen shows a static image for the rear view upon placing the Jeep in reverse. No warning lamps or messages are shown. Eventually the watchdog timer times out after about a minute and the system reboots. The head unit will also crash randomly at other times while driving but this is the only instance it puts safety at risk. I would estimate it occurs 2-5% of the time I back out. Before I took the Jeep in for service I documented, in detail, each time the unit crashed and gave it to the service tech, I will send it to you as well when I locate the file. I also attached links to video showing a 2 examples at various different times this occurred, including an instance today. https://photos.app.goo.gl/pvrpoP44CjFHHfvN6 https://photos.app.goo.gl/ALu3dAw6Sarz3jzJ6

I was driving down freeway and all power cut out, pulled over and power came back on. A week later my service 4x4 light came on. I tried to put in 4wd and it got stuck, would not go into 4wd. I had to use excessive force to push stick back to 2wd. I called local dealership to set up an appoint. Service advisor told me he already knew what was wrong with it and that I would have to pay out of pocket because its not being covered by Chryler warranty regardless of mileage and with in warranty timeframe. He said it is a "common problem" because these vehicles have soybased wiring and attracts rodents. Took my vehicle in thinking that he must be wrong, but the technician identified that my wiring is damaged. The dealership refused to submit the claim to Chrysler corp nor would they put down their statement about the "soy based wiring" when I raised legal issues, they refused to work on my vehicle even if I paid as they stated" they dont want the publicity". I was never informed on purchase that the vehicle i purchased had this safety issue. Work order states damage but eludes specific cause on invoice, no repairs were done, service 4wd light still on, I only have 2wd, all dealerships in area are owned by same group who sold me this vehicle and no appoints for 1 to 2 months available.

*Radio, navigation / all sound loss (intermittently) *Radio freezes as well as display (intermittently) *Blind spot warning - beeps at inappropriate times for example when 2 lanes turn left it beeps making you think you are going to hit someone *Back-up Camera - freezes on screen and/or turns black *climate control - does not remain on the setting you put it on *bluetooth - randomly begins to play something when it should not *vehicle is turned off, door closed and locked, but radio will remain on and continue to play in vehicle. All of these things cause immense distraction and pose great danger to a driver as well as other drivers on the road. This vehicle had a little over 4,000 miles on it when I purchased it. Purchased dec 2020 and Uconnect replaced by dealer early 2021. The same issues are occurring with the replacement system. Took jeep in today, on 10/4/2021 and they say they have ordered another Uconnect system however, I doubt it will fix these issues. Very disappointed in this vehicle for it to be such an expensive purchase.

The AutoPark sensors, ( Park Collision Warning), in my 2020 Jeep Wrangler randomly triggers and engages AutoPark. The false triggers randomly occur when the vehicle is in reverse. The condition occurs at very low speed after the brake is touched. The false triggers occur during daylight or night conditions. Once AutoPark is engaged the vehicle will not move. The engine must be turned off and sometimes the AutoPark switch must be turned off before the vehicle will move. There is usually no object within 15 feet of my vehicle to trigger the autopark sensors. I videotaped some of the occurrences using my cell phone. The Jeep service department is not able to diagnose the problem. In addition, the false triggers are not creating system log entries to prove the event occurred. Jeep service department will not use my videos as evidence the event happened. Jeep Service will not escalate the problem unless their service department can recreate the condition. My video is 200MB, exceeds your upload limits.