← New search

2019 Jeep Wrangler

Owner reports · Recalls · Investigations

More warning signs than most Wrangler years

Owner complaints for the 2019 Jeep Wrangler are substantially higher than the model-year median of 265.

About this comparison →

When problems were reported

Mileage at the reported incident

393 reports with mileage · 344 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 445 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 150 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports10 fire reports7 injury reports

Steering complaints

445 reports
Clear category filter
98 miles · Sep 12, 2019
Steering

I PICKED UP MY NEW JEEP AT THE DEALER AND WENT NOT EVEN A COUPLE BLOCKS AWAY AND NOTICED THE STEERING WAS REALLY SLOPPY. THE DEALER CALLED TO GET MY EMAIL AND I TOLD THEM ABOUT IT. THEY SAID BRING IT BACK, WHICH I DID TODAY( THE NEXT MORNING.) TOO MUCH PLAY, CONSTANT CORRECTIONS, DRIFTED. I JUST DROPPED IT OFF AND THEY SAID IT …

Read full complaint

I PICKED UP MY NEW JEEP AT THE DEALER AND WENT NOT EVEN A COUPLE BLOCKS AWAY AND NOTICED THE STEERING WAS REALLY SLOPPY. THE DEALER CALLED TO GET MY EMAIL AND I TOLD THEM ABOUT IT. THEY SAID BRING IT BACK, WHICH I DID TODAY( THE NEXT MORNING.) TOO MUCH PLAY, CONSTANT CORRECTIONS, DRIFTED. I JUST DROPPED IT OFF AND THEY SAID IT HAD A STEERING DAMPER RECALL ON THE VEHICLE. THIS IS MY 3RD JEEP WRANGLER(1999 AND 2004) WERE MY OTHER ONES AND THEY WERE FINE. JEEP NEEDS TO ADDRESS THIS ASAP. IT IS NOT SAFE AND I AM NOT VERY HOPEFUL THIS RECALL WILL FIX IT.

NHTSA ODI #11255024

4,024 miles · Sep 10, 2019
SteeringVisibility/wiper

THE STEERING IS SLOPPY WITH 2-4 INCHES OF "PLAY" IN THE STEERING WHEEL WHEN DRIVING. I HAVE HAD THE RECALL DONE FOR DAMPENER REPLACEMENT, BUT IT STILL TRIES TO "WALK" THE ROAD SIDE TO SIDE DUE TO THE SLACK IN THE STEERING. I AM TOLD THIS IS AN ISSUE WITH THE ELECTRICAL ASSIST, BUT IT NEEDS ADDRESSED. I DRIVE FOR HOURS AND HAVING…

Read full complaint

THE STEERING IS SLOPPY WITH 2-4 INCHES OF "PLAY" IN THE STEERING WHEEL WHEN DRIVING. I HAVE HAD THE RECALL DONE FOR DAMPENER REPLACEMENT, BUT IT STILL TRIES TO "WALK" THE ROAD SIDE TO SIDE DUE TO THE SLACK IN THE STEERING. I AM TOLD THIS IS AN ISSUE WITH THE ELECTRICAL ASSIST, BUT IT NEEDS ADDRESSED. I DRIVE FOR HOURS AND HAVING TO FIGHT THIS BACK AND FORTH THE ENTIRE TIME IS UNSAFE. ALSO, THE WINDSHIELDS ARE NOT SLOPED ENOUGH FOR AREAS WHERE THERE ARE MANY BUGS. THE WINDSHIELD BECOMES SO CONGESTED WITH SPLATTERED BUGS IT'S HARD TO SEE. THE WASHERS AND WIPERS CANNOT SCRAPE AWAY THE DEBRIS EITHER BECAUSE THE IMPACT IS SO HARD IS PLASTERS THEM TO THE GLASS, AND TAKES HIGH PRESSURE WATER OR VIGOROUS SCRUBBING TO REMOVE. THIS IS A POOR WINDSHIELD DESIGN FLAW THAT MOST EVERY OTHER AUTOMOBILE DOES NOT HAVE AN ISSUE WITH.

NHTSA ODI #11254410

14,300 miles · Sep 8, 2019
Electronic Stability Control (esc)SteeringSuspension

I WAS GOING AROUND 65 MPH ON THE FREEWAY AND I HIT A POTHOLE, MY JEEP STARTED TO "DEATH WOBBLE". IT STATED TO VIOLENTLY SHAKE AND VIBRATE ALMOST PULLING THE STEERING WHEEL OUT OF MY HAND. I SLOWED DOWN TO UNDER 45 MPH AND IT STOPPED. THE VIOLENT SHAKING LASTED FOR ABOUT 6-10 SECONDS. I JUST PURCHASED THE JEEP 2 DAYS AGO. IT IS C…

Read full complaint

I WAS GOING AROUND 65 MPH ON THE FREEWAY AND I HIT A POTHOLE, MY JEEP STARTED TO "DEATH WOBBLE". IT STATED TO VIOLENTLY SHAKE AND VIBRATE ALMOST PULLING THE STEERING WHEEL OUT OF MY HAND. I SLOWED DOWN TO UNDER 45 MPH AND IT STOPPED. THE VIOLENT SHAKING LASTED FOR ABOUT 6-10 SECONDS. I JUST PURCHASED THE JEEP 2 DAYS AGO. IT IS COMPLETELY STOCK WITH THE FACTORY TIRES AND THE PRESSURE IN THEM WAS FINE. IT WAS ALSO NOT COLD, THE HIGH AT THE TIME WAS 97 DEGREES.

NHTSA ODI #11253984

35 miles · Sep 7, 2019
Steering

BRAND NEW VEHICLE, NOW HAS 200 MILES. FROM BEGINNING, IT TRACKS TO THE RIGHT WHEN IN MOTION. DEALER SAID ALIGNMENT IS PERFECT, THEY CROSS ROTATED TIRES, ARE IN PROCESS OF TRYING TO FIGURE IT OUT, BUT I SUSPECT IT MAY BE THE ELECTRONIC ASSIST STEERING INPUTTING RIGHT STEER FOR SOME REASON. HAVE HEARD MANY COMPLAIN ABOUT STEERI…

Read full complaint

BRAND NEW VEHICLE, NOW HAS 200 MILES. FROM BEGINNING, IT TRACKS TO THE RIGHT WHEN IN MOTION. DEALER SAID ALIGNMENT IS PERFECT, THEY CROSS ROTATED TIRES, ARE IN PROCESS OF TRYING TO FIGURE IT OUT, BUT I SUSPECT IT MAY BE THE ELECTRONIC ASSIST STEERING INPUTTING RIGHT STEER FOR SOME REASON. HAVE HEARD MANY COMPLAIN ABOUT STEERING BOX ISSUES WITH JEEP JL WRANGLERS, UNKNOWN IF THIS IS RELATED TO THAT.

NHTSA ODI #11253815

300 miles · Sep 5, 2019
Steering

THE STEERING WHEEL IS "LOOSE" AND REQUIRES EXCESSIVE MOVEMENT BEFORE ANY NOTICEABLE EFFECT IN VEHICLE DIRECTION. THIS HAPPENS AT ALL SPEEDS. VEHICLE DRIFTS/WANDERS (DOES NOT DRIVE STRAIGHT) AT FREEWAY SPEEDS (50+ MPH). VERY DIFFICULT TO STAY IN LANE ON THE FREEWAY!

NHTSA ODI #11253412

220 miles · Sep 3, 2019
Steering

WANDERS ALL OVER THE ROAD OVER 45 MPH. DEALER JUST SAYS CAN'T REPLICATE WHAT A JOKE

NHTSA ODI #11253067

Mileage unknown · Sep 3, 2019
Steering

WHILE DRIVING VEHICLE HOME FROM DEALERSHIP AFTER PURCHASE I NOTED A DEAD SPOT IN THE STEERING OF ABOUT 3 TO 4 INCHES WHERE THERE IS NO STEERING RESPONSE TO MOVEMENT OF THE STEERING WHEEL AND THE VECHICLE WAS DANGEROUS TO DRIVE AS IT WAS EXTREMELY DIFFICULT TO KEEP IT IN MY LANE. I HAVE WORKED WITH JEEP CARES AND HAVE OPENED 2 C…

Read full complaint

WHILE DRIVING VEHICLE HOME FROM DEALERSHIP AFTER PURCHASE I NOTED A DEAD SPOT IN THE STEERING OF ABOUT 3 TO 4 INCHES WHERE THERE IS NO STEERING RESPONSE TO MOVEMENT OF THE STEERING WHEEL AND THE VECHICLE WAS DANGEROUS TO DRIVE AS IT WAS EXTREMELY DIFFICULT TO KEEP IT IN MY LANE. I HAVE WORKED WITH JEEP CARES AND HAVE OPENED 2 CASES, 58775069, 59043175 AND HAVE BEEN TO 3 DIFFERENT DEALERSHIPS TRYING TO GET THIS FIXED. THE 1ST 2 DEALERSHIPS DROVE THE VEHICLE ON AND STATED THERE WAS NO PROBLEM, THIS IS HOW JEEPS ARE DESIGNED. THE 3RD DEALERSHIP DROVE IT WITH ME IN THE CAR ON THE SAME TYPE OF ROADS I DRIVE (2 LANE COUNTRY ROADS WITH NO SHOULDER. THEY NOTED THAT THE ALIGNMENT WAS OFF AND RE-ALIGNED THE STEERING. THIS DID HELP WITH THE EXTEME SWING THE VEHICLE WOULD TAKE ON ITS OWN INTO ONCOMING TRAFFIC OR TOWARD THE SHOULDER BUT DID NOTHING TO RESOLVE THE 3" TO 4" DEADSPOT IN THE STEERING. I WILL BE OPENING A 3RD JEEP CARES CASE THIS WEEK. THIS DEAD SPOT CAUSES WHAT I WOULD CALL "DRIVER INDUCED OSCILLATION" AS MINOR OF FINE STEERING CORRECTIONS ARE EXAGGERATED WITH THE 3" TO 4" DEADSPOT SO YOU INADVERTANTLY OVERCORRECT AND THEN HAVE TO RE-CORRECT THE OTHERWAY AGAIN THRU A 3" TO 4" DEADSPOT. THE VEHICLE IS A DANGER TO MYSELF AND OTHERS ON THE ROAD. JEEP SEEMS TO BE TRYING TO AVOID THE BUYBACK OR LEMON LAW BY STATING THERE IS NO PROBLEM THE VEHCILE IS DESIGNED TO HAVE A 3" TO 4" DEAD SPOT IN THE STEERING. THE VEHICLE EXTREMELY DIFFICLUT TO KEEP IN ITS LANE WHILE DRIVING ON 2 LANE COUNTRY ROADS AT STANDARD ROAD SPEEDS OF 35 TO 50 MILES PER HOUR, WITH NO SHOULDER.

NHTSA ODI #11252955

50 miles · Sep 2, 2019
Steering

LOOSE STEERING CAN'T KEEP VEHICLE IN LANE EXCESS PLAY IN STEERING WHEEL HAVE TO KEEP MOVING STEERING WHEEL BACK AND FORTH BEEN TO DEALER 3 TIMES REPLACE TRACK BAR AND ALIGNMENT NO BETTER 1 DEALER SAID THAT ALL DRIVE LIKE THAT .VERY DANGEROUS,MY WIFE WILL NOT DRIVE

NHTSA ODI #11252784

700 miles · Aug 30, 2019
Steering

THE STEERING IS LOOSE, WHEN DRIVING ON A FREEWAY AT SPEEDS OVER 60 MPH THE STEERING IS VERY SLOPPY AND THE VEHICLE "WANDERS" INSIDE THE LANE SIDE TO SIDE AS YOU HAVE TO CONTINUALLY CORRECT IT. THIS IS UNSAFE.

NHTSA ODI #11252523

400 miles · Aug 29, 2019
Steering

2019 JEEP WRANGLER 2DR. JEEP CAN NOT HOLD A STRAIGHT LINE. REQUIRES CONSTANT CORRECTION INPUT. WHEN CORRECTING IT WILL START TO TRAVEL IN THE CORRECTED DIRECTION AND WILL CONTINUE TO TRAVEL IN THAT DIRECTION UNTIL CORRECTING IN THE OTHER DIRECTION. HAVE TAKEN IT TO THE DIEALERSHIP 1X AND TOLD THERE IS NOTHING WRONG WITH IT.…

Read full complaint

2019 JEEP WRANGLER 2DR. JEEP CAN NOT HOLD A STRAIGHT LINE. REQUIRES CONSTANT CORRECTION INPUT. WHEN CORRECTING IT WILL START TO TRAVEL IN THE CORRECTED DIRECTION AND WILL CONTINUE TO TRAVEL IN THAT DIRECTION UNTIL CORRECTING IN THE OTHER DIRECTION. HAVE TAKEN IT TO THE DIEALERSHIP 1X AND TOLD THERE IS NOTHING WRONG WITH IT. TECHNICIAN COMMENTS ON THE PAPERWORK "VEHICLE DROVE FINE AND NOT WONDER ALL OVER THE ROAD". AFTER GETTING MINE BACK, TEST DROVE ANOTHER 2019 AND DID NOT EXPERIENCE THE SAME ISSUE. IT WAS ABLE TO HOLD A STRAIGHT LINE WITH LITTLE TO NO INPUT. HAVE DROVE OTHER NEW JEEPS THAT DID NOT HAVE THE WONDER ISSUE. NOTE THE OTHER JEEPS HAVE HAD MICHELIN OR GOODYEAR TIRES. MINE HAS BRIDGESTONE. I HAVE BEEN TOLD THAT THIS IS JUST THE WAY THEY DRIVE. I HAVE OWNED 7 JEEP WRANGLERS AND NONE HAVE DROVE LIKE THIS. MY WIFE HAS A 2018 AND DOES NOT HAVE THE WANDERING ISSUE. THIS HAPPENS AT ALL SPEEDS.

NHTSA ODI #11252315

Official recalls

9

24V676000 · Back Over Prevention: Sensing System: Camera; Exterior Lighting:brake Lights

Sep 12, 2024

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

Additional source detail variants (2)

Back Over Prevention: Sensing System: Camera

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

Exterior Lighting:brake Lights

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

24V652000 · Electrical System: Instrument Cluster/panel

Sep 5, 2024

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Consequence & remedy

Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

23V116000 · Power Train:clutch Assembly

Feb 23, 2023

Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence & remedy

Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

21V028000 · Power Train:clutch Assembly

Jan 28, 2021

Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence & remedy

Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

20V580000 · Seat Belts; Seat Belts:front:retractor

Sep 24, 2020

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence & remedy

Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

Additional source detail variants (2)

Seat Belts:front:retractor

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

Seat Belts

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

20V191000 · Back Over Prevention: Sensing System: Camera

Sep 10, 2020

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence & remedy

Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

20V124000 · Power Train:clutch Assembly

Mar 3, 2020

Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence & remedy

Consequence: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

19V201000 · Steering

Mar 14, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.

Consequence & remedy

Consequence: If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.

Remedy: Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.

18V675000 · Structure:frame And Members

Sep 28, 2018

Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.

Consequence & remedy

Consequence: An unexpected reduction in steering ability, can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE19012 · Frame Weld Deficiencies

Opened Sep 16, 2019 · Closed Oct 29, 2023

Status: closed (inferred from source dates) · Steering; Structure:frame And Members

On September 16, 2019, the Office of Defects Investigation (ODI) granted Defect Petition DP18-004 and opened Preliminary Evaluation PE19-012 to investigate allegations of deficient frame welds and their potential safety related effects on 2018-2019 Jeep Wranglers. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI decided to include reports of steering shimmy or wobble, loose steering, and steering stiction (loss of power steering) as part of this investigation and parent petition (DP18-004). ODI received information from the vehicle manufacturer Fiat Chrysler Automobiles (FCA) via information request letters dated March 8, 2019, and February 6, 2020. Supplemental requests for information occurred between July 2020 and July 2023. A review of the responsive manufacturer information showed that vehicles presenting an unexpected reduction in steering ability due to a welding tool misalignment were correctly addressed via recall 18V-675. General complaints concerning the weld appearance were not associated with a realized risk to motor vehicle safety. ODI identified a limited number of reports involving weld separation on vehicles that were out of scope of recall 18V-675. FCA identified various causes of weld quality issues in early production (build dates prior to March 2018) including improper welding techniques on galvanized frames and component part variation leading to off-seam welds. These issues were addressed in production for subject vehicles built after July 2018 and preceded a drop in weld failure reports. ODI reviewed manufacturer and agency reports of weld failures out of scope of recall 18V-675 and did not find any that resulted in a loss of vehicle control. There are no known crashes, injuries, or fatalities as a result of weld failures on vehicles not included in recall 18V-675. Due to the steering related consequence associated with Recall 18V-675, ODI opted to include a request for information regarding various steering issues experienced by vehicles included in this investigation. ODI reviewed manufacturer as well as agency data and determined these various steering issues were not related to any weld defect. Since the opening of this investigation, FCA has addressed the following steering concerns; a. Steering looseness due to material choice in the steering box internal components. FCA released an updated part with an internal component material less sensitive to temperature variances (TSB 08-003-21 REV. A).NHTSA will take further investigative action if justified. b. Steering wobble or shimmy due to a manufacturing and design deficiency in the steering damper. FCA released a part via Customer Satisfaction Notification (CSN) V41 in June 2019 which implemented supplier quality control improvements and design changes due to the presence of air in the base valve which degraded damping performance.NHTSA will take further investigative action if justified. c. Steering stiction, or loss of power steering, due to an underpowered steering pump calibration that occurred at highway speeds during cold weather. In December 2021, FCA released CSN Y95 which corrected this issue via software update. Due to the decreased number of consumer complaints, the service campaign appears to have addressed the issue related to an underpowered steering pump. NHTSA will take further investigative action if justified. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Steering

On September 16, 2019, the Office of Defects Investigation (ODI) granted Defect Petition DP18-004 and opened Preliminary Evaluation PE19-012 to investigate allegations of deficient frame welds and their potential safety related effects on 2018-2019 Jeep Wranglers. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI decided to include reports of steering shimmy or wobble, loose steering, and steering stiction (loss of power steering) as part of this investigation and parent petition (DP18-004). ODI received information from the vehicle manufacturer Fiat Chrysler Automobiles (FCA) via information request letters dated March 8, 2019, and February 6, 2020. Supplemental requests for information occurred between July 2020 and July 2023. A review of the responsive manufacturer information showed that vehicles presenting an unexpected reduction in steering ability due to a welding tool misalignment were correctly addressed via recall 18V-675. General complaints concerning the weld appearance were not associated with a realized risk to motor vehicle safety. ODI identified a limited number of reports involving weld separation on vehicles that were out of scope of recall 18V-675. FCA identified various causes of weld quality issues in early production (build dates prior to March 2018) including improper welding techniques on galvanized frames and component part variation leading to off-seam welds. These issues were addressed in production for subject vehicles built after July 2018 and preceded a drop in weld failure reports. ODI reviewed manufacturer and agency reports of weld failures out of scope of recall 18V-675 and did not find any that resulted in a loss of vehicle control. There are no known crashes, injuries, or fatalities as a result of weld failures on vehicles not included in recall 18V-675. Due to the steering related consequence associated with Recall 18V-675, ODI opted to include a request for information regarding various steering issues experienced by vehicles included in this investigation. ODI reviewed manufacturer as well as agency data and determined these various steering issues were not related to any weld defect. Since the opening of this investigation, FCA has addressed the following steering concerns; a. Steering looseness due to material choice in the steering box internal components. FCA released an updated part with an internal component material less sensitive to temperature variances (TSB 08-003-21 REV. A).NHTSA will take further investigative action if justified. b. Steering wobble or shimmy due to a manufacturing and design deficiency in the steering damper. FCA released a part via Customer Satisfaction Notification (CSN) V41 in June 2019 which implemented supplier quality control improvements and design changes due to the presence of air in the base valve which degraded damping performance.NHTSA will take further investigative action if justified. c. Steering stiction, or loss of power steering, due to an underpowered steering pump calibration that occurred at highway speeds during cold weather. In December 2021, FCA released CSN Y95 which corrected this issue via software update. Due to the decreased number of consumer complaints, the service campaign appears to have addressed the issue related to an underpowered steering pump. NHTSA will take further investigative action if justified. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Structure:frame And Members

On September 16, 2019, the Office of Defects Investigation (ODI) granted Defect Petition DP18-004 and opened Preliminary Evaluation PE19-012 to investigate allegations of deficient frame welds and their potential safety related effects on 2018-2019 Jeep Wranglers. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI decided to include reports of steering shimmy or wobble, loose steering, and steering stiction (loss of power steering) as part of this investigation and parent petition (DP18-004). ODI received information from the vehicle manufacturer Fiat Chrysler Automobiles (FCA) via information request letters dated March 8, 2019, and February 6, 2020. Supplemental requests for information occurred between July 2020 and July 2023. A review of the responsive manufacturer information showed that vehicles presenting an unexpected reduction in steering ability due to a welding tool misalignment were correctly addressed via recall 18V-675. General complaints concerning the weld appearance were not associated with a realized risk to motor vehicle safety. ODI identified a limited number of reports involving weld separation on vehicles that were out of scope of recall 18V-675. FCA identified various causes of weld quality issues in early production (build dates prior to March 2018) including improper welding techniques on galvanized frames and component part variation leading to off-seam welds. These issues were addressed in production for subject vehicles built after July 2018 and preceded a drop in weld failure reports. ODI reviewed manufacturer and agency reports of weld failures out of scope of recall 18V-675 and did not find any that resulted in a loss of vehicle control. There are no known crashes, injuries, or fatalities as a result of weld failures on vehicles not included in recall 18V-675. Due to the steering related consequence associated with Recall 18V-675, ODI opted to include a request for information regarding various steering issues experienced by vehicles included in this investigation. ODI reviewed manufacturer as well as agency data and determined these various steering issues were not related to any weld defect. Since the opening of this investigation, FCA has addressed the following steering concerns; a. Steering looseness due to material choice in the steering box internal components. FCA released an updated part with an internal component material less sensitive to temperature variances (TSB 08-003-21 REV. A).NHTSA will take further investigative action if justified. b. Steering wobble or shimmy due to a manufacturing and design deficiency in the steering damper. FCA released a part via Customer Satisfaction Notification (CSN) V41 in June 2019 which implemented supplier quality control improvements and design changes due to the presence of air in the base valve which degraded damping performance.NHTSA will take further investigative action if justified. c. Steering stiction, or loss of power steering, due to an underpowered steering pump calibration that occurred at highway speeds during cold weather. In December 2021, FCA released CSN Y95 which corrected this issue via software update. Due to the decreased number of consumer complaints, the service campaign appears to have addressed the issue related to an underpowered steering pump. NHTSA will take further investigative action if justified. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

DP18004 · Frame Weld Deficiencies

Opened Nov 16, 2018 · Closed Sep 17, 2019

Status: closed (inferred from source dates) · Steering; Structure:frame And Members

In a letter received on October 24, 2018, a citizen petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into frame weld deficiencies on model year (MY) 2018 'JL' Jeep Wrangler vehicles. The petitioner described a broad list of frame weld deficiencies, including porous welds, excessive slag, lack of weld penetration, over penetration of welds, overweld or weld drip, and weld splash. The weld defects are allegedly located at a variety of locations on the frame assembly.On November 16, 2018, the Office of Defects Investigation (ODI) opened a Defect Petition (DP18-004) to evaluate whether to grant or deny the petition. On March 8, 2019, ODI sent an Information Request letter to Fiat Chrysler Automobiles (FCA) requesting information on frame weld related issues on all MY 2018-2019 Jeep Wrangler 'JL' vehicles. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI opted to include a request for additional information concerning reports of steering shimmy or wobble, loose steering, and steering lockup in the March request letter. ODI has performed a preliminary analysis on the information obtained from FCA. Based on ODI's review of the applicable materials, NHTSA has decided to grant the petition. While reviewing the applicable materials obtained from the manufacturer, ODI identified various reports and references to frame welded component detachments that were outside of the scope of NHTSA Recall No. 18V-675. Additionally, the information that FCA provided did not adequately address whether frame weld quality deficiencies compromise the structural integrity of vehicles, and therefore may pose an unreasonable risk to motor vehicle safety. Finally, ODI needs to further evaluate the alleged steering-related defects reported through MY 2019 and the alleged defects' relation to weld quality.The petition was granted on September 16, 2019. Preliminary Evaluation PE19-012 has been opened to further assess the scope, frequency, and potential safety-related consequences of alleged weld quality deficiencies and steering related concerns on the MY 2018-2019 'JL' Jeep Wrangler vehicles.The ODI reports cited above can be viewed on NHTSA.gov under the following reference numbers:11234967, 11222390, 11219370, 11217080, 1204905, 11179954, 11171786, 11161243, 11155523, 11153044, 11143617, 11142722, 11142426, 11141336, 11141035, 11140637, 11140344, 11140262, 11140085, 11140057, 11139880, 11139866, 11139557, 11139467, 11139436, 11138974, 11138758, 11138757, 11132030, 11129738, 11129667, 11124312, 11120232, 11119676, 11119650, 11119454, 11119450, 11115658, 11115137, 11113029, 11112515, 11110583, 11109903, 11093172, 11088501, 11076098

Additional source detail variants (2)

Steering

In a letter received on October 24, 2018, a citizen petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into frame weld deficiencies on model year (MY) 2018 'JL' Jeep Wrangler vehicles. The petitioner described a broad list of frame weld deficiencies, including porous welds, excessive slag, lack of weld penetration, over penetration of welds, overweld or weld drip, and weld splash. The weld defects are allegedly located at a variety of locations on the frame assembly.On November 16, 2018, the Office of Defects Investigation (ODI) opened a Defect Petition (DP18-004) to evaluate whether to grant or deny the petition. On March 8, 2019, ODI sent an Information Request letter to Fiat Chrysler Automobiles (FCA) requesting information on frame weld related issues on all MY 2018-2019 Jeep Wrangler 'JL' vehicles. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI opted to include a request for additional information concerning reports of steering shimmy or wobble, loose steering, and steering lockup in the March request letter. ODI has performed a preliminary analysis on the information obtained from FCA. Based on ODI's review of the applicable materials, NHTSA has decided to grant the petition. While reviewing the applicable materials obtained from the manufacturer, ODI identified various reports and references to frame welded component detachments that were outside of the scope of NHTSA Recall No. 18V-675. Additionally, the information that FCA provided did not adequately address whether frame weld quality deficiencies compromise the structural integrity of vehicles, and therefore may pose an unreasonable risk to motor vehicle safety. Finally, ODI needs to further evaluate the alleged steering-related defects reported through MY 2019 and the alleged defects' relation to weld quality.The petition was granted on September 16, 2019. Preliminary Evaluation PE19-012 has been opened to further assess the scope, frequency, and potential safety-related consequences of alleged weld quality deficiencies and steering related concerns on the MY 2018-2019 'JL' Jeep Wrangler vehicles.The ODI reports cited above can be viewed on NHTSA.gov under the following reference numbers:11234967, 11222390, 11219370, 11217080, 1204905, 11179954, 11171786, 11161243, 11155523, 11153044, 11143617, 11142722, 11142426, 11141336, 11141035, 11140637, 11140344, 11140262, 11140085, 11140057, 11139880, 11139866, 11139557, 11139467, 11139436, 11138974, 11138758, 11138757, 11132030, 11129738, 11129667, 11124312, 11120232, 11119676, 11119650, 11119454, 11119450, 11115658, 11115137, 11113029, 11112515, 11110583, 11109903, 11093172, 11088501, 11076098

Structure:frame And Members

In a letter received on October 24, 2018, a citizen petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into frame weld deficiencies on model year (MY) 2018 'JL' Jeep Wrangler vehicles. The petitioner described a broad list of frame weld deficiencies, including porous welds, excessive slag, lack of weld penetration, over penetration of welds, overweld or weld drip, and weld splash. The weld defects are allegedly located at a variety of locations on the frame assembly.On November 16, 2018, the Office of Defects Investigation (ODI) opened a Defect Petition (DP18-004) to evaluate whether to grant or deny the petition. On March 8, 2019, ODI sent an Information Request letter to Fiat Chrysler Automobiles (FCA) requesting information on frame weld related issues on all MY 2018-2019 Jeep Wrangler 'JL' vehicles. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI opted to include a request for additional information concerning reports of steering shimmy or wobble, loose steering, and steering lockup in the March request letter. ODI has performed a preliminary analysis on the information obtained from FCA. Based on ODI's review of the applicable materials, NHTSA has decided to grant the petition. While reviewing the applicable materials obtained from the manufacturer, ODI identified various reports and references to frame welded component detachments that were outside of the scope of NHTSA Recall No. 18V-675. Additionally, the information that FCA provided did not adequately address whether frame weld quality deficiencies compromise the structural integrity of vehicles, and therefore may pose an unreasonable risk to motor vehicle safety. Finally, ODI needs to further evaluate the alleged steering-related defects reported through MY 2019 and the alleged defects' relation to weld quality.The petition was granted on September 16, 2019. Preliminary Evaluation PE19-012 has been opened to further assess the scope, frequency, and potential safety-related consequences of alleged weld quality deficiencies and steering related concerns on the MY 2018-2019 'JL' Jeep Wrangler vehicles.The ODI reports cited above can be viewed on NHTSA.gov under the following reference numbers:11234967, 11222390, 11219370, 11217080, 1204905, 11179954, 11171786, 11161243, 11155523, 11153044, 11143617, 11142722, 11142426, 11141336, 11141035, 11140637, 11140344, 11140262, 11140085, 11140057, 11139880, 11139866, 11139557, 11139467, 11139436, 11138974, 11138758, 11138757, 11132030, 11129738, 11129667, 11124312, 11120232, 11119676, 11119650, 11119454, 11119450, 11115658, 11115137, 11113029, 11112515, 11110583, 11109903, 11093172, 11088501, 11076098

Go deeper into Jeep Wrangler problems