DURING SOFTWARE UPDATE VEHICLE QUIT STARTING AND HAS NOT STARTED SINCE.
2019 Jeep Wrangler
Owner reports · Recalls · Investigations
More warning signs than most Wrangler years
Owner complaints for the 2019 Jeep Wrangler are substantially higher than the model-year median of 265.
About this comparison →How this year compares
Owner complaints by model year
Compare all Wrangler years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
393 reports with mileage · 344 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 445 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 150 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
150 reportsEVERY TIME I PLUG MY IPHONE INTO THE LIGHTING CABLE THAT IS PLUGGED INTO THE USB TYPE C INPUT THE UCONNECT SYSTEM WILL POWER OFF AND RESET ITSELF. THIS WILL CONTINUOUSLY HAPPEN EVERY 5 MINUTES 3-4 TIMES BEFORE IT STOPS. THIS HAPPENS WHEN THE ENGINE IS ON AND OCCURS WHETHER THE CAR IS MOVING OR NOT.
THE FIRST TIME THE CAR HAD A SIGN THAT SAID 'STOP SAFELY VEHICLE WILL SHUT OFF SOON' I PULLED INTO A PARKING LOT AND THE CAR TURNED OFF AND WOULDN'T TURN BACK ON. THE SECOND TIME I STOPPED AT A STOP SIGN I GOT NO MESSAGE OR WARNING AND THE CAR COMPLETELY TURNED OFF, AND WOULD NOT TURN BACK ON. THE THIRD TIME I WAS AT A RED…
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THE FIRST TIME THE CAR HAD A SIGN THAT SAID 'STOP SAFELY VEHICLE WILL SHUT OFF SOON' I PULLED INTO A PARKING LOT AND THE CAR TURNED OFF AND WOULDN'T TURN BACK ON. THE SECOND TIME I STOPPED AT A STOP SIGN I GOT NO MESSAGE OR WARNING AND THE CAR COMPLETELY TURNED OFF, AND WOULD NOT TURN BACK ON. THE THIRD TIME I WAS AT A RED LIGHT AND GOT THE 'STOP SAFELY MESSAGE' AS WELL AS VARIOUS OTHER WARNING MESSAGES'THEN THE VEHICLE SHUT OFF AGAIN COMPLETELY. WOULDN'T START. THE FORTH TIME, I WAS AT A 4 WAY INTERSECTION WITH A 3 WAY STOP I DID NOT HAVE A STOP SIGN BUT THE PERSON TO MY RIGHT THOUGHT I DID. HE THOUGHT HE HAD THE RIGHT OF WAY, I SLAMMED ON MY BREAKS TO AVOID A COLLISION AND THE CAR STOPPED, COMPLETELY'GAVE ALL THE WARNING LIGHTS AND WOULD NOT RESTART.
WHILE DRIVING DOWN A WINDING MOUNTAIN ROAD, THE "ELECTRONIC THROTTLE" WARNING CAME ON AS DID VSC, ABS, CHECK ENGINE AND ELECTRICAL. THE STEERING BECAME VERY STIFF AND THE THROTTLE UNCONTROLLABLE. THE VEHICLE WAS ESSENTIALLY OUT OF CONTROL. WE TOOK IT TO A DEALER FOUR TIMES, EACH TIME IT WASN'T FIXED. THE VEHICLE IS CURRENTLY AT …
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WHILE DRIVING DOWN A WINDING MOUNTAIN ROAD, THE "ELECTRONIC THROTTLE" WARNING CAME ON AS DID VSC, ABS, CHECK ENGINE AND ELECTRICAL. THE STEERING BECAME VERY STIFF AND THE THROTTLE UNCONTROLLABLE. THE VEHICLE WAS ESSENTIALLY OUT OF CONTROL. WE TOOK IT TO A DEALER FOUR TIMES, EACH TIME IT WASN'T FIXED. THE VEHICLE IS CURRENTLY AT A DEALER AND FCA IS TRYING TO FIGURE OUT WHAT IS WRONG WITH IT. I HEARD THE MECHANIC SAY THEY HAD OTHERS THAT WERE DOING THIS. FCA REFUSES TO DESCRIBE WHAT THE PROBLEM MIGHT BE TO ME BECAUSE IT'S PROPRIETARY. THEY ESSENTIALLY WANT TO TRY STUFF, THEN HAVE ME RISK MY LIFE TESTING IT TO SEE IF IT WORKS. THE PHOTO IS THE SECOND TIME IT HAPPENED, ON AN INTERSTATE GOING STRAIGHT. THIS IS A 2019 WRANGLER RUBICON WITH 12K MILES AND COMPLETELY STOCK. THIS IS A VERY DANGEROUS DEFECT AND FCA DOESN'T KNOW OR DOESN'T WANT TO SAY WHAT IT IS. THEY SOUND LIKE THEY ARE TRYING TO COVER UP THE PROBLEM WITH SOME SORT OF HACKED UP SOFTWARE FIX, BUT THE SOFTWARE HAS BEEN COMPLETELY UPDATED. I AM WORRIED THAT SOMEONE WILL BE HURT OR WORSE IF THIS HAPPENS TO THEM.
WHEN DRIVING ABOVE 55MPH BOTH TIMES THE VEHICLE STARTS TO VILENTLY SHAKE AND SLOW DOWN AND JERK, COMPLETE LOST OF POWER, CAN PUSH PEDDLE DOWN AND VEHICLE JUST BOGGS DOWN AND REVS UP THEN DOWN. EVENTUALLY DIES AND THEN YOU MUST SHUT DOWN VEHICLE WITH KEY. WAIT ABOUT 1 MINUTE START AND IT DRIVES FINE. HAS HAPPEN MULTIPLE TIMES B…
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WHEN DRIVING ABOVE 55MPH BOTH TIMES THE VEHICLE STARTS TO VILENTLY SHAKE AND SLOW DOWN AND JERK, COMPLETE LOST OF POWER, CAN PUSH PEDDLE DOWN AND VEHICLE JUST BOGGS DOWN AND REVS UP THEN DOWN. EVENTUALLY DIES AND THEN YOU MUST SHUT DOWN VEHICLE WITH KEY. WAIT ABOUT 1 MINUTE START AND IT DRIVES FINE. HAS HAPPEN MULTIPLE TIMES BEEN INTO SHOP. THEY HAVE "FLASHED" COMPUTERS BUT CONTINUES TO DO RANDOMLY.
THIS JEEP HAS BEEN TO THE DEALER 4 TIMES PREVIOUSLY FOR A SIMILAR ISSUE. THIS INCIDENT, WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45 MPH ALL THE INSTRUMENTS STARTED GOING CRAZY (PREVIOUSLY HAPPENED MANY TIMES). SHORTLY THEREAFTER THE STEERING WHEEL LOCKED UP. THE POWER STEERING WAS STILL WORKING, BUT THE WHEEL WOULD ON…
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THIS JEEP HAS BEEN TO THE DEALER 4 TIMES PREVIOUSLY FOR A SIMILAR ISSUE. THIS INCIDENT, WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45 MPH ALL THE INSTRUMENTS STARTED GOING CRAZY (PREVIOUSLY HAPPENED MANY TIMES). SHORTLY THEREAFTER THE STEERING WHEEL LOCKED UP. THE POWER STEERING WAS STILL WORKING, BUT THE WHEEL WOULD ONLY TURN AROUND 1 INCH IN EITHER DIRECTION. BRAKING WAS NORMAL. MANEUVERED THE JEEP OFF THE ROAD AND HAD TOWED TO RON CARTER CHRYSLER JEEP DODGE DEALERSHIP IN LEAGUE CITY, TX. THE DEALERSHIP HAS HAD THIS VEHICLE 4 TIMES IN THE PAST FOR THIS ISSUE. IN THE PAST THE STEERING HAS NOT BEEN AFFECTED, BUT THE VEHICLE WON'T START OR THE PARKING BRAKE WILL BE SET AND YOU CAN'T MOVE OR OTHER WEIRD DIFFERENT STUFF HAPPENS. THE STEERING ISSUE IN THIS PAST INCIDENT IS SERIOUS. WHEN THE TOW TRUCK DRIVER INQUIRED WHAT HAPPENED HE TOLD ME HE HAS TOWED PROBABLY 20 OTHER NEWER JEEP WRANGLERS WITH SIMILAR ISSUES. THE DEALERSHIP TOLD ME LAST TIME WE BROUGHT THE VEHICLE IN AND IT WAS STILL ACTING UP THAT THERE WERE 15 FAULTS STORED. THE ISSUE USUALLY CLEARS ITSELF UP BY THE TIME WE GET IT TO THE DEALER. THE DEALER CLAIMS THEY HAVE TALKED WITH CHRYSLER AND CAN'T FIGURE OUT WHATS WRONG AND HAVE JUST BEEN THROWING DARTS REPLACING VARIOUS THINGS. IF THE TOW TRUCK DRIVER IS RIGHT ON HOW MANY VEHICLES HES TOWED WITH THIS PROBLEM THERE IS A SERIOUS ELECTRICAL / COMPUTER ISSUE GOING ON WITH THESE VEHICLES THAT IS GOING TO CAUSE ACCIDENTS.
BATTERY HAS GONE COMPLETELY DEAD THREE TIME IN TWO MONTHS. ABSOLUTELY NOTHING LEFT ON OR PLUGGED IN. CANNOT START BY JUMPING. I HAVE BEEN DRIVING VEHICLE 6.2 MILES AT LEAST EVERY OTHER DAY TO TRY AND KEEP THINGS WORKING, TO NO AVAIL. DEALER REPLACED BATTERY ONE TIME, BUT WENT DEAD LESS THAN A WEEK LATER. *TR
STEERING ON ROAD WORSE ON HIGHWAY HAVE TO KEEP BOTH HANDS ON WHEEL DUE TO CAR DRIFTING FROM LEFT TO RIGHT. SCARY! 2. CRUISE CONTROL WON'T ENGAGE, HAVE TO PRESS SETTINGS AGAIN. WHEN PRESS SET THEN + FOR SPEED VERY DELAYED BEFORE ENGAGES AND PROBLEM IS INTERMITTENT. 3. INSIDE MANUAL DOOR LOCKS DO NOT WORK. WON'T LOCK OR UNLOCK …
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STEERING ON ROAD WORSE ON HIGHWAY HAVE TO KEEP BOTH HANDS ON WHEEL DUE TO CAR DRIFTING FROM LEFT TO RIGHT. SCARY! 2. CRUISE CONTROL WON'T ENGAGE, HAVE TO PRESS SETTINGS AGAIN. WHEN PRESS SET THEN + FOR SPEED VERY DELAYED BEFORE ENGAGES AND PROBLEM IS INTERMITTENT. 3. INSIDE MANUAL DOOR LOCKS DO NOT WORK. WON'T LOCK OR UNLOCK . DAY ONE SINCE PURCHASED THIS HAS HAPPENED WITH ALL OF THE ABOVE. *TR
WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY W…
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WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND PARKED. TWO DAYS LATER WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED BAYSIDE CHRYSLER JEEP DODGE (21…
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TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND PARKED. TWO DAYS LATER WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED BAYSIDE CHRYSLER JEEP DODGE (21219 NORTHERN BLVD, BAYSIDE, NY 11361) WHERE THE VEHICLE WAS DIAGNOSED WITH A REAR AXLE FAILURE AND ELECTRICAL POWER STEERING FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE
Official recalls
924V676000 · Back Over Prevention: Sensing System: Camera; Exterior Lighting:brake Lights
Sep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Exterior Lighting:brake Lights
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
24V652000 · Electrical System: Instrument Cluster/panel
Sep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
23V116000 · Power Train:clutch Assembly
Feb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
21V028000 · Power Train:clutch Assembly
Jan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
20V580000 · Seat Belts; Seat Belts:front:retractor
Sep 24, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence & remedy
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional source detail variants (2)
Seat Belts:front:retractor
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Seat Belts
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
20V191000 · Back Over Prevention: Sensing System: Camera
Sep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
20V124000 · Power Train:clutch Assembly
Mar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
19V201000 · Steering
Mar 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Consequence & remedy
Consequence: If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Remedy: Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
18V675000 · Structure:frame And Members
Sep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Consequence & remedy
Consequence: An unexpected reduction in steering ability, can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE19012 · Frame Weld Deficiencies
Opened Sep 16, 2019 · Closed Oct 29, 2023
Status: closed (inferred from source dates) · Steering; Structure:frame And Members
On September 16, 2019, the Office of Defects Investigation (ODI) granted Defect Petition DP18-004 and opened Preliminary Evaluation PE19-012 to investigate allegations of deficient frame welds and their potential safety related effects on 2018-2019 Jeep Wranglers. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI decided to include reports of steering shimmy or wobble, loose steering, and steering stiction (loss of power steering) as part of this investigation and parent petition (DP18-004). ODI received information from the vehicle manufacturer Fiat Chrysler Automobiles (FCA) via information request letters dated March 8, 2019, and February 6, 2020. Supplemental requests for information occurred between July 2020 and July 2023. A review of the responsive manufacturer information showed that vehicles presenting an unexpected reduction in steering ability due to a welding tool misalignment were correctly addressed via recall 18V-675. General complaints concerning the weld appearance were not associated with a realized risk to motor vehicle safety. ODI identified a limited number of reports involving weld separation on vehicles that were out of scope of recall 18V-675. FCA identified various causes of weld quality issues in early production (build dates prior to March 2018) including improper welding techniques on galvanized frames and component part variation leading to off-seam welds. These issues were addressed in production for subject vehicles built after July 2018 and preceded a drop in weld failure reports. ODI reviewed manufacturer and agency reports of weld failures out of scope of recall 18V-675 and did not find any that resulted in a loss of vehicle control. There are no known crashes, injuries, or fatalities as a result of weld failures on vehicles not included in recall 18V-675. Due to the steering related consequence associated with Recall 18V-675, ODI opted to include a request for information regarding various steering issues experienced by vehicles included in this investigation. ODI reviewed manufacturer as well as agency data and determined these various steering issues were not related to any weld defect. Since the opening of this investigation, FCA has addressed the following steering concerns; a. Steering looseness due to material choice in the steering box internal components. FCA released an updated part with an internal component material less sensitive to temperature variances (TSB 08-003-21 REV. A).NHTSA will take further investigative action if justified. b. Steering wobble or shimmy due to a manufacturing and design deficiency in the steering damper. FCA released a part via Customer Satisfaction Notification (CSN) V41 in June 2019 which implemented supplier quality control improvements and design changes due to the presence of air in the base valve which degraded damping performance.NHTSA will take further investigative action if justified. c. Steering stiction, or loss of power steering, due to an underpowered steering pump calibration that occurred at highway speeds during cold weather. In December 2021, FCA released CSN Y95 which corrected this issue via software update. Due to the decreased number of consumer complaints, the service campaign appears to have addressed the issue related to an underpowered steering pump. NHTSA will take further investigative action if justified. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Steering
On September 16, 2019, the Office of Defects Investigation (ODI) granted Defect Petition DP18-004 and opened Preliminary Evaluation PE19-012 to investigate allegations of deficient frame welds and their potential safety related effects on 2018-2019 Jeep Wranglers. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI decided to include reports of steering shimmy or wobble, loose steering, and steering stiction (loss of power steering) as part of this investigation and parent petition (DP18-004). ODI received information from the vehicle manufacturer Fiat Chrysler Automobiles (FCA) via information request letters dated March 8, 2019, and February 6, 2020. Supplemental requests for information occurred between July 2020 and July 2023. A review of the responsive manufacturer information showed that vehicles presenting an unexpected reduction in steering ability due to a welding tool misalignment were correctly addressed via recall 18V-675. General complaints concerning the weld appearance were not associated with a realized risk to motor vehicle safety. ODI identified a limited number of reports involving weld separation on vehicles that were out of scope of recall 18V-675. FCA identified various causes of weld quality issues in early production (build dates prior to March 2018) including improper welding techniques on galvanized frames and component part variation leading to off-seam welds. These issues were addressed in production for subject vehicles built after July 2018 and preceded a drop in weld failure reports. ODI reviewed manufacturer and agency reports of weld failures out of scope of recall 18V-675 and did not find any that resulted in a loss of vehicle control. There are no known crashes, injuries, or fatalities as a result of weld failures on vehicles not included in recall 18V-675. Due to the steering related consequence associated with Recall 18V-675, ODI opted to include a request for information regarding various steering issues experienced by vehicles included in this investigation. ODI reviewed manufacturer as well as agency data and determined these various steering issues were not related to any weld defect. Since the opening of this investigation, FCA has addressed the following steering concerns; a. Steering looseness due to material choice in the steering box internal components. FCA released an updated part with an internal component material less sensitive to temperature variances (TSB 08-003-21 REV. A).NHTSA will take further investigative action if justified. b. Steering wobble or shimmy due to a manufacturing and design deficiency in the steering damper. FCA released a part via Customer Satisfaction Notification (CSN) V41 in June 2019 which implemented supplier quality control improvements and design changes due to the presence of air in the base valve which degraded damping performance.NHTSA will take further investigative action if justified. c. Steering stiction, or loss of power steering, due to an underpowered steering pump calibration that occurred at highway speeds during cold weather. In December 2021, FCA released CSN Y95 which corrected this issue via software update. Due to the decreased number of consumer complaints, the service campaign appears to have addressed the issue related to an underpowered steering pump. NHTSA will take further investigative action if justified. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Structure:frame And Members
On September 16, 2019, the Office of Defects Investigation (ODI) granted Defect Petition DP18-004 and opened Preliminary Evaluation PE19-012 to investigate allegations of deficient frame welds and their potential safety related effects on 2018-2019 Jeep Wranglers. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI decided to include reports of steering shimmy or wobble, loose steering, and steering stiction (loss of power steering) as part of this investigation and parent petition (DP18-004). ODI received information from the vehicle manufacturer Fiat Chrysler Automobiles (FCA) via information request letters dated March 8, 2019, and February 6, 2020. Supplemental requests for information occurred between July 2020 and July 2023. A review of the responsive manufacturer information showed that vehicles presenting an unexpected reduction in steering ability due to a welding tool misalignment were correctly addressed via recall 18V-675. General complaints concerning the weld appearance were not associated with a realized risk to motor vehicle safety. ODI identified a limited number of reports involving weld separation on vehicles that were out of scope of recall 18V-675. FCA identified various causes of weld quality issues in early production (build dates prior to March 2018) including improper welding techniques on galvanized frames and component part variation leading to off-seam welds. These issues were addressed in production for subject vehicles built after July 2018 and preceded a drop in weld failure reports. ODI reviewed manufacturer and agency reports of weld failures out of scope of recall 18V-675 and did not find any that resulted in a loss of vehicle control. There are no known crashes, injuries, or fatalities as a result of weld failures on vehicles not included in recall 18V-675. Due to the steering related consequence associated with Recall 18V-675, ODI opted to include a request for information regarding various steering issues experienced by vehicles included in this investigation. ODI reviewed manufacturer as well as agency data and determined these various steering issues were not related to any weld defect. Since the opening of this investigation, FCA has addressed the following steering concerns; a. Steering looseness due to material choice in the steering box internal components. FCA released an updated part with an internal component material less sensitive to temperature variances (TSB 08-003-21 REV. A).NHTSA will take further investigative action if justified. b. Steering wobble or shimmy due to a manufacturing and design deficiency in the steering damper. FCA released a part via Customer Satisfaction Notification (CSN) V41 in June 2019 which implemented supplier quality control improvements and design changes due to the presence of air in the base valve which degraded damping performance.NHTSA will take further investigative action if justified. c. Steering stiction, or loss of power steering, due to an underpowered steering pump calibration that occurred at highway speeds during cold weather. In December 2021, FCA released CSN Y95 which corrected this issue via software update. Due to the decreased number of consumer complaints, the service campaign appears to have addressed the issue related to an underpowered steering pump. NHTSA will take further investigative action if justified. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP18004 · Frame Weld Deficiencies
Opened Nov 16, 2018 · Closed Sep 17, 2019
Status: closed (inferred from source dates) · Steering; Structure:frame And Members
In a letter received on October 24, 2018, a citizen petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into frame weld deficiencies on model year (MY) 2018 'JL' Jeep Wrangler vehicles. The petitioner described a broad list of frame weld deficiencies, including porous welds, excessive slag, lack of weld penetration, over penetration of welds, overweld or weld drip, and weld splash. The weld defects are allegedly located at a variety of locations on the frame assembly.On November 16, 2018, the Office of Defects Investigation (ODI) opened a Defect Petition (DP18-004) to evaluate whether to grant or deny the petition. On March 8, 2019, ODI sent an Information Request letter to Fiat Chrysler Automobiles (FCA) requesting information on frame weld related issues on all MY 2018-2019 Jeep Wrangler 'JL' vehicles. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI opted to include a request for additional information concerning reports of steering shimmy or wobble, loose steering, and steering lockup in the March request letter. ODI has performed a preliminary analysis on the information obtained from FCA. Based on ODI's review of the applicable materials, NHTSA has decided to grant the petition. While reviewing the applicable materials obtained from the manufacturer, ODI identified various reports and references to frame welded component detachments that were outside of the scope of NHTSA Recall No. 18V-675. Additionally, the information that FCA provided did not adequately address whether frame weld quality deficiencies compromise the structural integrity of vehicles, and therefore may pose an unreasonable risk to motor vehicle safety. Finally, ODI needs to further evaluate the alleged steering-related defects reported through MY 2019 and the alleged defects' relation to weld quality.The petition was granted on September 16, 2019. Preliminary Evaluation PE19-012 has been opened to further assess the scope, frequency, and potential safety-related consequences of alleged weld quality deficiencies and steering related concerns on the MY 2018-2019 'JL' Jeep Wrangler vehicles.The ODI reports cited above can be viewed on NHTSA.gov under the following reference numbers:11234967, 11222390, 11219370, 11217080, 1204905, 11179954, 11171786, 11161243, 11155523, 11153044, 11143617, 11142722, 11142426, 11141336, 11141035, 11140637, 11140344, 11140262, 11140085, 11140057, 11139880, 11139866, 11139557, 11139467, 11139436, 11138974, 11138758, 11138757, 11132030, 11129738, 11129667, 11124312, 11120232, 11119676, 11119650, 11119454, 11119450, 11115658, 11115137, 11113029, 11112515, 11110583, 11109903, 11093172, 11088501, 11076098
Additional source detail variants (2)
Steering
In a letter received on October 24, 2018, a citizen petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into frame weld deficiencies on model year (MY) 2018 'JL' Jeep Wrangler vehicles. The petitioner described a broad list of frame weld deficiencies, including porous welds, excessive slag, lack of weld penetration, over penetration of welds, overweld or weld drip, and weld splash. The weld defects are allegedly located at a variety of locations on the frame assembly.On November 16, 2018, the Office of Defects Investigation (ODI) opened a Defect Petition (DP18-004) to evaluate whether to grant or deny the petition. On March 8, 2019, ODI sent an Information Request letter to Fiat Chrysler Automobiles (FCA) requesting information on frame weld related issues on all MY 2018-2019 Jeep Wrangler 'JL' vehicles. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI opted to include a request for additional information concerning reports of steering shimmy or wobble, loose steering, and steering lockup in the March request letter. ODI has performed a preliminary analysis on the information obtained from FCA. Based on ODI's review of the applicable materials, NHTSA has decided to grant the petition. While reviewing the applicable materials obtained from the manufacturer, ODI identified various reports and references to frame welded component detachments that were outside of the scope of NHTSA Recall No. 18V-675. Additionally, the information that FCA provided did not adequately address whether frame weld quality deficiencies compromise the structural integrity of vehicles, and therefore may pose an unreasonable risk to motor vehicle safety. Finally, ODI needs to further evaluate the alleged steering-related defects reported through MY 2019 and the alleged defects' relation to weld quality.The petition was granted on September 16, 2019. Preliminary Evaluation PE19-012 has been opened to further assess the scope, frequency, and potential safety-related consequences of alleged weld quality deficiencies and steering related concerns on the MY 2018-2019 'JL' Jeep Wrangler vehicles.The ODI reports cited above can be viewed on NHTSA.gov under the following reference numbers:11234967, 11222390, 11219370, 11217080, 1204905, 11179954, 11171786, 11161243, 11155523, 11153044, 11143617, 11142722, 11142426, 11141336, 11141035, 11140637, 11140344, 11140262, 11140085, 11140057, 11139880, 11139866, 11139557, 11139467, 11139436, 11138974, 11138758, 11138757, 11132030, 11129738, 11129667, 11124312, 11120232, 11119676, 11119650, 11119454, 11119450, 11115658, 11115137, 11113029, 11112515, 11110583, 11109903, 11093172, 11088501, 11076098
Structure:frame And Members
In a letter received on October 24, 2018, a citizen petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into frame weld deficiencies on model year (MY) 2018 'JL' Jeep Wrangler vehicles. The petitioner described a broad list of frame weld deficiencies, including porous welds, excessive slag, lack of weld penetration, over penetration of welds, overweld or weld drip, and weld splash. The weld defects are allegedly located at a variety of locations on the frame assembly.On November 16, 2018, the Office of Defects Investigation (ODI) opened a Defect Petition (DP18-004) to evaluate whether to grant or deny the petition. On March 8, 2019, ODI sent an Information Request letter to Fiat Chrysler Automobiles (FCA) requesting information on frame weld related issues on all MY 2018-2019 Jeep Wrangler 'JL' vehicles. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI opted to include a request for additional information concerning reports of steering shimmy or wobble, loose steering, and steering lockup in the March request letter. ODI has performed a preliminary analysis on the information obtained from FCA. Based on ODI's review of the applicable materials, NHTSA has decided to grant the petition. While reviewing the applicable materials obtained from the manufacturer, ODI identified various reports and references to frame welded component detachments that were outside of the scope of NHTSA Recall No. 18V-675. Additionally, the information that FCA provided did not adequately address whether frame weld quality deficiencies compromise the structural integrity of vehicles, and therefore may pose an unreasonable risk to motor vehicle safety. Finally, ODI needs to further evaluate the alleged steering-related defects reported through MY 2019 and the alleged defects' relation to weld quality.The petition was granted on September 16, 2019. Preliminary Evaluation PE19-012 has been opened to further assess the scope, frequency, and potential safety-related consequences of alleged weld quality deficiencies and steering related concerns on the MY 2018-2019 'JL' Jeep Wrangler vehicles.The ODI reports cited above can be viewed on NHTSA.gov under the following reference numbers:11234967, 11222390, 11219370, 11217080, 1204905, 11179954, 11171786, 11161243, 11155523, 11153044, 11143617, 11142722, 11142426, 11141336, 11141035, 11140637, 11140344, 11140262, 11140085, 11140057, 11139880, 11139866, 11139557, 11139467, 11139436, 11138974, 11138758, 11138757, 11132030, 11129738, 11129667, 11124312, 11120232, 11119676, 11119650, 11119454, 11119450, 11115658, 11115137, 11113029, 11112515, 11110583, 11109903, 11093172, 11088501, 11076098
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