NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
471 reports34,942 miles · Feb 10, 2017
SuspensionWheels
AT 34,000 MILES I STARTED TO EXPERIENCE A ROTATIONAL VIBRATION IN THE FRONT END OF MY VEHICLE AND THE DRIVERS FRONT SUSPENSION STARTED TO GET LOUDER OVER A COUPLE WEEKS SO I TOOK THE CAR TO A DEALERSHIP, THEY DIAGNOSED IT AS THE BALL JOINTS WERE WORN AND THEY SAID IT WAS STILL LOUD DUE TO TIRES AGE (WHICH WERE ROTATED WITH EVERY…
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AT 34,000 MILES I STARTED TO EXPERIENCE A ROTATIONAL VIBRATION IN THE FRONT END OF MY VEHICLE AND THE DRIVERS FRONT SUSPENSION STARTED TO GET LOUDER OVER A COUPLE WEEKS SO I TOOK THE CAR TO A DEALERSHIP, THEY DIAGNOSED IT AS THE BALL JOINTS WERE WORN AND THEY SAID IT WAS STILL LOUD DUE TO TIRES AGE (WHICH WERE ROTATED WITH EVERY OIL CHANGE AT APPROX 4,000 MILES). THE TIRES WERE NOT WORN DUE TO AGE BUT INSTEAD CUPPED DUE TO DAMAGED SUSPENSION COMPONENT, THE DEALERSHIP THAT I HAD THE VEHICLE SERVICED AT ON 12/15/2016 AT 32,534 MILES FOUND THE TREAD DEPTH TO BE AT 8/32 OR GREATER. I TOOK THE VEHICLE IN A FEW DAYS LATER BACK TO THE DEALERSHIP THAT DID THE REPAIR AND THEY FOUND THE TREAD DEPTH TO BE AT 9/32.
NHTSA ODI #10953835
29,000 miles · Jan 18, 2017
Power Train
WE HAVE BEEN HAVING PROBLEMS WITH THE POWERTRAIN AS IN AN EARLIER REPORT WE SENT IN WHERE THE JEEP WHILE DRIVING DOWN THE ROAD WILL SHAKE AND RATTLE VIOLENTLY AND WE HAVE TO PULL OVER WAIT A MINUTE AND PUT IT INTO PARK THEN DRIVE TO CONTINUE. IT HAS HAPPENED 2 TIMES. NOW TO ADD TO THE LIST THIS WEEKEND WHEN WE TRIED TO DRIVE THE…
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WE HAVE BEEN HAVING PROBLEMS WITH THE POWERTRAIN AS IN AN EARLIER REPORT WE SENT IN WHERE THE JEEP WHILE DRIVING DOWN THE ROAD WILL SHAKE AND RATTLE VIOLENTLY AND WE HAVE TO PULL OVER WAIT A MINUTE AND PUT IT INTO PARK THEN DRIVE TO CONTINUE. IT HAS HAPPENED 2 TIMES. NOW TO ADD TO THE LIST THIS WEEKEND WHEN WE TRIED TO DRIVE THE JEEP WE PUT THE GEAR INTO D TO DRIVE FORWARD AND THE JEEP WENT BACKWARDS INSTEAD. WE HAD TO PUT THE SELECTOR INTO PARK AND BACK TO DRIVE 3 TIMES BEFORE THE VEHICLE WOULD GO FORWARD. THIS LATEST INCIDENT WE WERE PARKED AT HOME ON PAVEMENT WITH NO INCLINE. TRIED CALLING THE DEALER BUT WITH IT BEING A WEEKEND GOT NO RESPONSE. DID CALL THE JEEP HOTLINE AND WAS TOLD TO TAKE IT TO A DEALER ON MONDAY. CALLED THE DEALER AND ON MONDAY AND WAS TOLD TO BRING IT IN ON TUESDAY. THE VEHICLE HAS 29K MILES AND HAS BEEN ACTING UP SINCE AROUND 15K. CALLED THE DEALER TODAY AND WAS TOLD STILL DO NOT KNOW WHY IT IS DOING WHAT IT IS DOING. *TR
NHTSA ODI #10946149
15,000 miles · Jan 18, 2017
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
I OWN A 2015 JEEP WRANGLER UNLIMITED 4 DOOR 4X4 AUTOMATIC TRANSMISSION. INTERMITTENT LOSS OF POWER AND TRACTION CONTROL LIGHT COMES ON.. . I WROTE UP A REPORT A COUPLE OF WEEKS AGO--BUT I UNDERSTAND THE ISSUE BETTER NOW...SO, MY JEEP BASICALLY CONKS OUT--OFTEN AT HIGHWAY SPEEDS...AND RE-STARTS IN ABOUT 1 SECOND...AT LEAST IT FE…
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I OWN A 2015 JEEP WRANGLER UNLIMITED 4 DOOR 4X4 AUTOMATIC TRANSMISSION. INTERMITTENT LOSS OF POWER AND TRACTION CONTROL LIGHT COMES ON.. . I WROTE UP A REPORT A COUPLE OF WEEKS AGO--BUT I UNDERSTAND THE ISSUE BETTER NOW...SO, MY JEEP BASICALLY CONKS OUT--OFTEN AT HIGHWAY SPEEDS...AND RE-STARTS IN ABOUT 1 SECOND...AT LEAST IT FEELS LIKE IT CONKS OUT--ALL OF THE DASH LIGHTS COME ON AS THEY DO WHEN I FIRST START THE JEEP...BUT THE TRACTION CONTROL LIGHT STAYS ON--DOES NOT BLINK AND IT HAS REMAINED ON SINCE THEN...ALSO THE CRUISE CONTROL WILL NOT TURN ON...I HAVE CHECKED THE FUSES...AND I HAVE RUN AN OBDII DIAGNOSTIC--THE FUSES ARE FINE AND THE DIAGNOSTIC FINDS NOTHING WRONG I HAVE READ THAT THIS ISSUE IS OCCURING FREQUENTLY ON JEEP RENEGADE AND DEALERSHIP SAYS NOTHING IS WRONG. THIS OCCURS WHILE THE VEHICLE IS IN MOTION, ON STREETS AND ON HIGHWAYS...WHILE GOING STRAIGHT AND WHILE TURNING...
NHTSA ODI #10945884
15,000 miles · Jan 10, 2017
Electrical SystemExterior LightingFuel/propulsion System
VEHICLE, IN MOTION, ON HIGHWAYS, AND STREETS, SHUTS OFF. THE LIGHTS GO OUT, SOMETIMES THE RADIO TURNS OFF, THE STEERING GOES OUT, THE GAUGES FALL TO ZERO...THEN, THE BATTERY LIGHT COMES ON, AND THE ENGINE BEGINS OPERATING AS USUAL. IT FEELS AS THOUGH SOMEONE HAS TURNED OFF THE KEY AND THEN TURNED THE KEY BACK ON.
NHTSA ODI #10944024
11,596 miles · Dec 1, 2016
SteeringSuspensionWheels
AT 11600 MILES, THE FRONT TIRES ON THE VEHICLE ARE SEVERELY CUPPED AND CHOPPED ON THE INSIDE DRIVING SURFACE. THE VEHICLE HAS HAD POOR HANDLING SINCE DELIVERY. AT 2400 MILES, THE VEHICLE WAS SERVICED FOR POOR HANDLING, WANDERING, TIRE OSCILLATION AT HIGHWAY SPEED. THE DEALER DID "STEERING REPAIRS" AND RETURNED THE VEHICLE. A…
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AT 11600 MILES, THE FRONT TIRES ON THE VEHICLE ARE SEVERELY CUPPED AND CHOPPED ON THE INSIDE DRIVING SURFACE. THE VEHICLE HAS HAD POOR HANDLING SINCE DELIVERY. AT 2400 MILES, THE VEHICLE WAS SERVICED FOR POOR HANDLING, WANDERING, TIRE OSCILLATION AT HIGHWAY SPEED. THE DEALER DID "STEERING REPAIRS" AND RETURNED THE VEHICLE. AT 11500 MILES THE VEHICLE WAS RETURNED TO THE DEALER FOR IDENTICAL HANDLING AND STEERING PROBLEMS. THE DEALER REPORTED THERE WAS NO PROBLEM WITH THE SUSPENSION AND ROTATED THE TIRES. WHEN THE VEHICLE WAS RETURNED, AND DRIVEN AT 30+ MILES PER HOUR, THERE WAS A TERRIBLE HOWL COMING FROM THE REAR OF THE VEHICLE, AND THE STEERING PROBLEMS PERSISTED. WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, THE TIRE DAMAGE WAS REVEALED TO THE OWNER, AND THE DEALER ADVISED THAT THESE PARTICULAR TIRES NEED TO BE ROTATED EVERY 2500 MILES OR THIS DAMAGE WILL OCCUR. THE DEALER, AND CHRYSLER, REFUSED TO REPLACE THE TIRES, STATED THE STEERING WAS FINE, AND SAID THE TIRES NEED TO BE ROTATED AS STATED ABOVE. THE TIRES ARE BF GOODRICH MUD TERRAIN TIRES, WHICH CAME FROM THE FACTORY. THE UNSAFE STEERING REMAINS UNREPAIRED, THE TWO TIRES ARE RUINED AT 11000 MILES, AND CHRYSLER AND THE DEALER HAVE REFUSED TO DO ANYTHING FURTHER TO REMEDY THE SITUATION OR REPAIR THE VEHICLE. THIS NEEDS TO BE INVESTIGATED AS A STEERING/SUSPENSION DEFECT, WHICH THE COMPANY IS UNWILLING TO REMEDY, OR EVEN REPLACE RUINED TIRES. THE COMPANIES ONLY REMEDY IS TO MANDATE A RIDICULOUS ROTATION SCHEDULE FOR THE TIRES. PLEASE LOOK INTO THIS. *TR
NHTSA ODI #10929484
11,500 miles · Nov 29, 2016
Steering
I WAS LUCKY I WAS PARKING THE JEEP WHEN THE SECTOR SHAFT BROKE AND THE STEERING GEAR LINK FELL OFF. UNDER OTHER CIRCUMSTANCES THIS COULD HAVE ENDED IN A MAJOR ACCIDENT. AND IF A DEADLY ACCIDENT OCCURRED, THE INSPECTION REPORT MOST LIKELY WOULD HAVE BLAMED THE COLLISION FOR THE BROKEN SHAFT AND CHRYSLER WOULD HAVE BEEN EXONERATED…
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I WAS LUCKY I WAS PARKING THE JEEP WHEN THE SECTOR SHAFT BROKE AND THE STEERING GEAR LINK FELL OFF. UNDER OTHER CIRCUMSTANCES THIS COULD HAVE ENDED IN A MAJOR ACCIDENT. AND IF A DEADLY ACCIDENT OCCURRED, THE INSPECTION REPORT MOST LIKELY WOULD HAVE BLAMED THE COLLISION FOR THE BROKEN SHAFT AND CHRYSLER WOULD HAVE BEEN EXONERATED OF ANY RESPONSIBILTY. MY JEEP HAPPENED TO BE A DEADLY TRAP BECAUSE OF POOR MATERIALS USED IN THE MANUFACTURE OF THE VEHICLE. WHERE IS THE LIABILITY, AND ACCOUNTABILITY OF JEEP? NOTHING! THEY WON'T EVEN PAY FOR THE DAMNED SHAFT TO BE REPLACED. JEEP WILL CERTAINLY IGNORE THIS EVENT AND IF FORCED TO RESPOND THEY WILL PROBABLY BLAME ME FOR ABUSING THE DAMNED JEEP WHICH, BY THE WAY, I TREAT LIKE MY PET. I AM SO ANGRY BUT IF I EXPRESS HOW I REALLY FEEL, THE COMPLAINT WILL NOT BE POSTED. BE CAREFUL FOLKS, YOU MAY LOSE CONTROL OF YOUR JEEP ANYTIME FOR NO FAULT OF YOUR OWN, AND YOU MAY GET KILLED AND KILL SOMEBODY ELSE BECAUSE JEEP IS FOCUSED IN MAKING PROFITS INSTEAD OF MAKING SAFE VEHICLES. THE SERIAL NUMBERS FOUND IN THE SECTOR SHAFT ARE AS FOLLOW: JLK4C, 140502B, AND B4076. THIS STORY IS REAL!
NHTSA ODI #10928587
27,500 miles · Nov 28, 2016
Engine
I AM HAVING DIFFICULTIES WITH MY BRAND NEW PURCHASED JEEP WRANGLER AND IT HAS BEEN IN AND OUT OF THE DEALERSHIP SINCE SEPTEMBER WITH NO RESOLUTION. THIS JEEP IS 19 MONTHS OLD AND WE BOUGHT IT BRAND NEW FROM SAHARA JEEP. DESPITE THE FACT THAT IT DOES RUN THE ENGINE SUDDENLY CHOOSES TO LOSE POWER WHILE I'M DRIVING AND ACCELERATING…
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I AM HAVING DIFFICULTIES WITH MY BRAND NEW PURCHASED JEEP WRANGLER AND IT HAS BEEN IN AND OUT OF THE DEALERSHIP SINCE SEPTEMBER WITH NO RESOLUTION. THIS JEEP IS 19 MONTHS OLD AND WE BOUGHT IT BRAND NEW FROM SAHARA JEEP. DESPITE THE FACT THAT IT DOES RUN THE ENGINE SUDDENLY CHOOSES TO LOSE POWER WHILE I'M DRIVING AND ACCELERATING OR DECELERATING IS NOT AN OPTION. NOT REALLY SAFE ESPECIALLY WHEN MY DAILY COMMUTE TO AND FROM WORK IS OVER 20 MILES ONE WAY ON HIGHWAY SPEEDS. THE ENGINE HAS STOPPED ABOUT 6 TIMES AND TWO TIMES OF THOSE HAS BEEN ON HIGHWAY SPEEDS WHICH IS NOT A SAFE PLACE. I HAVE BEEN LUCKY THAT WHEN IT HAPPENED THAT I HAVE NOT BEEN REAR ENDED OR EVEN WORSE HAVE CAUSED ANY ACCIDENTS. I HAVE CONTINUOUSLY BROUGHT THE VEHICLE BACK TO CHAPMAN AND THEY ARE UNABLE TO FIND ANY ISSUES AND THEN NOW THE VEHICLE IS AT SAHARA AND I AM GETTING THE SAME ANSWERS. ALTHOUGH ERROR LIGHTS HAVE COME ON AND I HAVE GIVEN THE DEALERSHIPS THOSE THEY ARE STILL UNABLE TO DIAGNOSE WHAT IS MAKING THE VEHICLE ENGINE SUDDENLY STOP.DIAGNOSTIC TESTING KEEPS COMING UP NEGATIVE. I WAS GIVEN A FLIGHT RECORDER TO ATTACH TO MY JEEP TO HELP ASSESS THE ISSUE. THE VEHICLE DIED AND I WAS ABLE TO SUCCESSFULLY RUN CODES THROUGH THEIR RECORDER (SUPPLIED BY JEEP) AND HAD THE VEHICLE BACK AT THE DEALERSHIP THE NEXT DAY. I WAS TOLD THAT THEIR COMPUTERS WERE DOWN AND UNABLE TO READ THE CODES BUT THEY DID CAPTURE SOMETHING BUT HAD FORWARDED IT ONTO CORPORATE TO READ. A COUPLE DAYS LATER WITH NO UPDATE I CONTACTED CORPORATE AND WAS TOLD THAT THEY WERE UNABLE TO READ THE CODES BECAUSE THEIR SYSTEM WAS ALSO DOWN AND I WOULD HAVE TO DO IT ALL OVER AGAIN. *TR
NHTSA ODI #10928331
15 miles · Nov 18, 2016
EngineFuel/propulsion SystemPower Train
2015 WRANGLER JKU SPORADIC STALLING ON BOTH HIGHWAY AND RESIDENTIAL STREETS. WAS RECENTLY SERVICED FOR OIL CHANGE AND SOFTWARE UPDATE. ALSO STALLED WHILE JEEP WAS IDOL FOR 20 MINUTES BUT ABLE TO RESTART IT. WHEN IT STALLED...INSTRUMENT PANEL LIGHTS UP AND JEEP STALLS. CAN RESTART IN HOUR WITH CHECK ENGINE LIGHT. DEALER NOT ABLE …
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2015 WRANGLER JKU SPORADIC STALLING ON BOTH HIGHWAY AND RESIDENTIAL STREETS. WAS RECENTLY SERVICED FOR OIL CHANGE AND SOFTWARE UPDATE. ALSO STALLED WHILE JEEP WAS IDOL FOR 20 MINUTES BUT ABLE TO RESTART IT. WHEN IT STALLED...INSTRUMENT PANEL LIGHTS UP AND JEEP STALLS. CAN RESTART IN HOUR WITH CHECK ENGINE LIGHT. DEALER NOT ABLE TO REPRODUCE STALLING AFTER TESTING FOR 10 MILES. THIS HAS HAPPENED 3 TIMES. DROPPED OFF AT DEALER AGAIN THIS MORNING.
NHTSA ODI #10926824
17,000 miles · Nov 16, 2016
Power Train
TWO WEEKS AGO THE JEEP FAILED TO SHIFT OUT OF GEAR ON THE HIGHWAY WHILE DRIVING TO WORK. PRIOR TO THIS IT WAS NOT DISPLAYING ANY ISSUES. LUCKILY I WAS ABLE TO COAST TO A STOP IN THE BREAKDOWN LANE AND CALLED FOR A TOW BACK TO THE DEALERSHIP. LATER THAT DAY I RECEIVED A CALL FROM A SERVICE MANAGER, ROGER THAT THE CLUTCH WAS WO…
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TWO WEEKS AGO THE JEEP FAILED TO SHIFT OUT OF GEAR ON THE HIGHWAY WHILE DRIVING TO WORK. PRIOR TO THIS IT WAS NOT DISPLAYING ANY ISSUES. LUCKILY I WAS ABLE TO COAST TO A STOP IN THE BREAKDOWN LANE AND CALLED FOR A TOW BACK TO THE DEALERSHIP. LATER THAT DAY I RECEIVED A CALL FROM A SERVICE MANAGER, ROGER THAT THE CLUTCH WAS WORN OUT AND REQUIRED REPLACEMENT. I WAS SHOCKED THAT A VEHICLE THAT IS LESS THAN A YEAR OLD WITH LESS THAT 18K MILES WOULD NEED A CLUTCH SINCE ABOUT ALL I DO WITH IT IS DRIVE TO WORK. HE EXPLAINED THAT THIS IS A WEAR PART AND NOT UNDER THE WARRANTEE SINCE I WAS OVER 12K MILES. LATER THE NEXT DAY THEY CALLED ME DOWN TO THE DEALERSHIP TO EXAMINE THE FULL EXTENT OF THE DAMAGE. THE CLUTCH JUST DIDN'T WEAR IT SHREDDED ITSELF APART CAUSING A CATASTROPHIC FAILURE IN THE TRANSMISSION. THE MECHANIC (WHO SEEMED TO KNOW WHAT HE WAS TALKING ABOUT) EXPLAINED THAT BASED ON THE FLYWHEEL CONDITION THAT THIS WAS NOT A CASE OF GRADUAL WEAR BUT A SUDDEN FAILURE THAT DAMAGED THE FLYWHEEL AND TRANSMISSION HOUSING. HE WAS BASING THAT ASSESSMENT ON THE FACT THAT THE FLYWHEEL WAS NOT WORN AT ALL AND SHOWED ME WHAT A WORN FLYWHEEL WOULD LOOK LIKE. UPON HEARING THAT I INSISTED THAT THIS SHOULD BE A WARRANTY COVERED REPAIR AS IT SOUNDED LIKE A MANUFACTURER'S DEFECT THAT CAUSED THIS AND CERTAINLY NOTHING I'VE DONE. BASICALLY THE CLUTCH EXPLODED AND CAUSED THIS. I'VE POSTED THIS STORY ON A FEW JEEP FORUMS AND FOUND A FEW OTHER JEEP OWNERS THAT WERE TOLD THE SAME THIS. ITS ABOUT TIME FCA TAKE RESPONSIBILITY FOR THIS AND ISSUE A RECALL BEFORE ANYONE GETS HURT.
NHTSA ODI #10926561
15,000 miles · Nov 10, 2016
Power TrainSeat BeltsSteering
AFTER A COUPLE OF WEEKS WE NOTICED WATER ALL ON THE PASSENGER SIDE OF THE VEHICLE AFTER RAINING. I ASKED THE SALESMAN ABOUT THE LEAKS AND HE STATED ALL JEEPS DO THAT. .CARPETS CONTINUED TO GET SOAKED AND CANNOT SEE WHERE IT IS LEAKING SO I ASKED THE MAINTENANCE TECH AFTER OUR FIRST OIL CHANGE AND I WAS TOLD TO PULL THE PLUG UN…
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AFTER A COUPLE OF WEEKS WE NOTICED WATER ALL ON THE PASSENGER SIDE OF THE VEHICLE AFTER RAINING. I ASKED THE SALESMAN ABOUT THE LEAKS AND HE STATED ALL JEEPS DO THAT. .CARPETS CONTINUED TO GET SOAKED AND CANNOT SEE WHERE IT IS LEAKING SO I ASKED THE MAINTENANCE TECH AFTER OUR FIRST OIL CHANGE AND I WAS TOLD TO PULL THE PLUG UNDER THE CARPET AND DRAIN THE WATER..I AGAIN WAS TOLD IT WAS NORMAL FOR A JEEP TO LEAK..APPROX MARCH 2016 THE WIFE WAS FED UP WITH THE WATER POURING IN AND THE SMELL OF MILDEW OF THE CARPET DUE TO LEAKAGE. SHE WENT TO THE DEALER AND COMPLAINED . SHE WAS TOLD WE HAD TO MAKE AN APPOINTMENT WHICH WOULD BE BEYOND A MONTH AND THEY WOULD KEEP IT FOR A SPELL . NO RENTAL OR LOANER...I WORK OUT OF TOWN AND GETTING IT IN ON APPOINTMENT IS NOT ALWAYS FEASABLE BEING MY WIFE IS ON DISABILITY AND NEEDS A VEHICLE. SINCE THEN THE PASSENGER SEATBELT HAS STUCK ON NUMEROUS OCCASION AND CANNOT BE OPERATED PROPERLY.THE PROBLEM SEEMS TO BE LATCH STICKING AND NOT RELEASING. MY WIFE MENTIONED TO ME SINCE SHE DRIVES IT MORE THAN ME, THAT IT PULLS AND HAS BEEN FOR A LONG TIME. WHEN I RECEIVED A LETTER FROM CHRYSLER AROUND OCT 15TH I SENT IN NEGATIVE WORDS OF ALL THESE ISSUES AND WHEN I GOT A CALL ABOUT THESE ISSUES I RECEIVED A CALL FROM BONNIE A CASE MANAGER AND WE TALKED. SHE SAID TO GET IT TO THE DEALER FOR REPAIRS AND IF I HAD ANY OTHER ISSUESTO CALL HER BACK AND GAVE ME A CASE NUMBER. I CONTACTED THE DEALER BUT NO REPAIRS YET. THEY SAY WAIT FOR APPOINTMENT. I DID GO TO THE RECALL WEBSITE AND NOTICED OTHERS HAVING A WEATHER ISSUE, A FEW SEATBELTS AND ALSO THE SO CALLED DEATH WOBBLE. I ASKED THE WIFE FOR THE FULL SYMPTOMS AND TO MY SURPRISE IT IS THE KNOWN DEATH WOBBLE.SHE SAID IT WILL SHAKE VIOLANTLY AFTER 60MPH AND THEN JUMP OUT OF GEAR , POP INTO NUETRAL. HAS HAPPENED SHE SAID 3 TIMES THIS YEAR. JEEP HAS NEVER BEEN OFFROAD AND TOP HAS NEVER BEEN OFF..
NHTSA ODI #10925466
Official recalls
3Sep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Consequence & remedy
Consequence: A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
Remedy: FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Jan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
May 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Consequence & remedy
Consequence: Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
PE19008 · Seat Belt Buckle Bracket Failure
Opened Jul 29, 2019 · Closed Dec 12, 2019
Status: closed (inferred from source dates) · Seat Belts:front:buckle Assembly
On July 17, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-008 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging the driver's side seat belt buckle separated from the seat frame, rendering the seat belt non-functional. The VOQs involved model year (MY) 2015 and 2016 Jeep Wrangler (JK platform) that were configured for right-hand drive (RHD) use. On August 8, 2019, ODI issued an information request (IR) letter to FCA.The scope of the IR included all JK Wrangler produced for sale in the U.S. (both left- and right-hand drive), and amongst other things, requested any reports or allegations of driver's seat belt bracket failures on these vehicles. In its review of FCA's response, ODI determined that approximately 1.7 million JK Wrangler were produced from MY 2007 to 2018, about 16,000 of which were configured for RHD. ODI notes that the RHD Wrangler are typically used for rural postal delivery which often experience a more severe duty cycle. Also RHD JK was was not produced in MY 2007.As explained in the IR response, FCA identified three distinct populations of JK Wrangler concerning the driver's seat belt bucket bracket; specifically the MY 2007-2018 LHD (~1.7M units), the MY 2008-2010 RHD (4,563 units), and the MY 2011-2018 RHD (11,463 units) populations.FCA provided details on the designs used in each of these populations, identifying specific differences deemed pertinent to the strength and durability of each unique bracket design. FCA further reviewed its analysis of the complaint and warranty data identified under the IR, and noting that it had not identified any allegations of bracket failures on the LHD population, and only one allegation on the MY 2008-2010 RHD vehicles. By comparison, FCA identified 24 allegations of bracket failure for the MY 2011-2018 RHD JK, including two reports duplicative of the VOQs. Neither the FCA nor the VOQ reports allege an injury or fatality due to bracket failure. Based on this analysis, FCA decided to conduct a safety recall for the MY 2011-2018 RHD JK population. On September 30, 2019, FCA submitted a Defect Information Report initiating NHTSA Safety Recall 19V-680 (FCA No. VA6). Under the recall action, FCA will replace the driver's seat belt bracket on MY 2011-2018 RHD Jeep JK Wrangler. The repair will be conducted free of charge.In view of FCA's recall action, and its explanations of the scope of that action, ODI is closing PE19-008. ODI will continue to monitor the non-recalled RHD, and the LHD JK Wrangler for evidence of seat belt bracket failure and will take further action if warranted.The three VOQ reports cited above can be reviewed at NHTSA.gov under the following reference numbers:11190251, 11218472, 11231639.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.