On [XXX], my wife was driving down the highway and vehicle started to "buck" and almost stalled out. Check engine light came. She was able to make it to the dealer. Dealer ran the diagnostics and received the P0032, P0171, P2097 and P0300 codes. The dealer found the attached document with basically no repair available. We contac…
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On [XXX], my wife was driving down the highway and vehicle started to "buck" and almost stalled out. Check engine light came. She was able to make it to the dealer. Dealer ran the diagnostics and received the P0032, P0171, P2097 and P0300 codes. The dealer found the attached document with basically no repair available. We contacted Jeep customer service and were told that it needs a software update, however, they did not know when it would be available. I was not satisfied with that answer and the case was transferred to Jeep retention. In the meantime, we picked up our Jeep and was advised by the service advisor that this is a known issue and advised us to keep the Star publication in the Jeep so if/when it happens again, they will know what to do. This isn't something we can fix since resetting the fuel system requires their equipment. Jeep retention just reiterated what customer service said. Needs software update and don't know when it's available. Jeep Customer Care case number is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11569421
Mileage unknown · Jan 30, 2024
Electrical SystemEngineSteering
When driving through the a parking lot on my way to work, my brand new Wrangler with just over 1000 miles stalled/stopped running and lost power steering and wouldn’t restart for about 10 mins. I got a bunch of error messages but I can’t remember them all but one was about servicing the charging station (it wasn’t plugged in) an…
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When driving through the a parking lot on my way to work, my brand new Wrangler with just over 1000 miles stalled/stopped running and lost power steering and wouldn’t restart for about 10 mins. I got a bunch of error messages but I can’t remember them all but one was about servicing the charging station (it wasn’t plugged in) and I had a check engine light stay on after I finally got it to start. It’s currently at the dealership and the tech mentioned that he saw there was a PIM (power inverter module) code that looks to have malfunctioned. They haven’t been able to duplicate the error yet at the dealership. My safety will for sure be at risk if the dealership doesn’t fix it because my car could randomly turn off on the highway and could put me at risk of being hit or if I was crossing traffic and it stalled in the middle of a lane causing me to get or it could leave me stranded in a dangerous area. No one other than the dealership maintenance department a has inspected yet.
NHTSA ODI #11568691
Mileage unknown · Oct 29, 2023
Electrical SystemSteering
Car lost power - Said to press the brake and start button to start car. Was able to cost to the side of the highway on a mountain overpass. Once I was at the side of the road Service Charging System Error was on and I had no power. The vehicle would not start. After a couple of minutes, the vehicle started. The check engine…
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Car lost power - Said to press the brake and start button to start car. Was able to cost to the side of the highway on a mountain overpass. Once I was at the side of the road Service Charging System Error was on and I had no power. The vehicle would not start. After a couple of minutes, the vehicle started. The check engine light is on now.
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Consequence & remedy
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence & remedy
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ24012 · Loss Of Motive Power
Opened Jul 5, 2024 · No close date supplied
Status: open (inferred from source dates) · Electrical System; Engine
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Electrical System
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
2024 Jeep Wrangler 4XE Problems, Complaints & Recalls | Skip That Year
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