2024 Jeep Wrangler 4XE

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the vehicle would lunge forward, and the engine would rev while idling or while parked. The contact stated that the failure required the driver to apply excessive pressure to the brake pedal while coming to a stop. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where the warning lights were reset, but the vehicle was not diagnosed or repaired. The vehicle was taken to another dealer, Gresham Chrysler Dodge Jeep Ram (855 NE Burnside Rd, Gresham, OR 97030), but the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, and a case was filed. The failure mileage was 24,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical Systems), 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 40 MPH, the message "Update Now" was displayed. The contact stated that upon agreeing to the update, the vehicle stalled. The vehicle was restarted, but the vehicle continued to stall. The check engine warning light then illuminated. The vehicle was taken to the residence, where the vehicle was charged. The contact stated that while driving the vehicle the following day, the indicator "Ready" for the headlight failed to illuminate as it normally would. The vehicle was not diagnosed or repaired. The contact stated that while driving 75 MPH on another occasion, the contact observed that the battery level was at 0%, and the vehicle stalled. The vehicle was restarted and steered to the side of the road. The contact was able to drive to the place of employment and charged the vehicle. The contact stated that after charging the vehicle, the check engine warning light illuminated. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The failure mileage was approximately 21,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate as intended upon depressing the accelerator pedal. In addition, the vehicle jerked and only responded after the brake pedal was depressed twice. No warning lights were illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that on another occasion, the low oil pressure and the TPMS warning lights were illuminated. The vehicle was taken to the dealer; however, the cause of the failure was not determined. Additionally, the contact stated that the engine was consuming an excessive amount of oil. The dealer added oil to the engine. The contact recently noticed that the vehicle was misaligned. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 4,392.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that an unknown over-the-air (OTA) update was sent to the vehicle, and the contact agreed to the update. Soon after the update, the check engine warning light illuminated. In addition, the contact stated that the vehicle shut off while driving 30 MPH. The vehicle was taken to an independent mechanic, who investigated the failure online and discovered that failure was related to the software update that was performed on the vehicle. The contact later received recall notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The vehicle remained with the dealer while the contact obtained a rental out-of-pocket. The vehicle was not repaired. The failure mileage was approximately 38,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 35 MPH, the vehicle lost motive power with no warning lights illuminated. The vehicle was towed to a dealer, where it was not diagnosed; however, the contact was informed that four module software updates were completed. The contact later received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, the parts to complete the recall repairs were not yet available. The dealer was contacted and informed the contact that the remedy for the vehicle was only a temporary solution, and confirmed that the official remedy parts were not yet available. The dealer referred the contact to the manufacturer for further assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and the contact’s reimbursement claim for a loaner vehicle expenses was denied due to miscommunication and the fact that the manufacturer had not approved the request for loaner vehicle assistance. The approximate failure mileage was 8,297.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine) and 25V741000 (Electrical System); however, the parts to complete the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact was unable to use the battery. There were no illuminated warning lights. The contact received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed there was no ETA on parts availability. The manufacturer was contacted and referred the contact to the website for the status of the repair. The Customer Service Center was contacted, and there was an automated message was received. The failure mileage was approximately 13,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine). The contact stated that the air conditioning system was blowing hot air. The local dealer was contacted and confirmed that parts were not available to repair the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available for the recall repairs and that additional notifications would be provided when parts became available. The contact signed up for alerts with the manufacturer. The contact had not experienced a failure.