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2009 Jeep Wrangler 2-DR 4X4

Owner reports · Recalls · Investigations

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What owners reported most

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When problems were reported

Mileage at the reported incident

74 reports with mileage · 10 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports1 fire reports0 injury reports

Power Train complaints

15 reports
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Mileage unknown · Feb 5, 2019
EnginePower TrainSuspension

WHEN I PURCHASED THE VEHICLE I HAD NOTICED IT MADE A NOICE , I HAD A MECHANIC TAKE A LOOK AT IT AND MENTIONED THE SUB FRAME WAS WELDED AND THAT THE CAR WAS VERY RUSTED AND FALLING APART. I WENT BACK WITH IN THE 15 DAYS AND UNDER 500 MILES AND BROUGHT IT TO JASON'S ATTENTION (THE PERSON HO SOLD ME THE VEHICLE, JASON ARGUED THAT A…

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WHEN I PURCHASED THE VEHICLE I HAD NOTICED IT MADE A NOICE , I HAD A MECHANIC TAKE A LOOK AT IT AND MENTIONED THE SUB FRAME WAS WELDED AND THAT THE CAR WAS VERY RUSTED AND FALLING APART. I WENT BACK WITH IN THE 15 DAYS AND UNDER 500 MILES AND BROUGHT IT TO JASON'S ATTENTION (THE PERSON HO SOLD ME THE VEHICLE, JASON ARGUED THAT ALL JEEPS SUB FRAMES ARE LIKE THAT FROM FACTORY, EVEN TRIED COMPARING IT TO ANOTHER JEEP HE HAD. I HAD TOOK THE JEEP TO A FEW SHOPS FOR EVALUATION AND ALL OF THEM CAME BACK WITH THE SAME BAD RESULTS THAT THE CAR WAS A SAFETY HAZARD. THE VEHICLE WAS ADVERTISED AT DEALER "THAT CAR PLACE" AS A GOOD RELIABLE AND SAFE CAR. MY BIG COCERN IS THAT I KNOW VERY LITTLE ABOUT CARS AND I DON'T FEEL COMFORTABLE IN A CAR THAT HAS SAFETY HAZARDS FOR OTHERS AND MY OWN SAFETY.I HAD REQUESTED A DIFFERENT VEHICLE AND THE REPLY I GT FROM JASON WAS THAT HE COULDN'T DO THAT BECAUSE HE HAD BROUGHT DOWN THE PRICE AN HAD GIVEN ME A DISCOUNT. I DON'T THINK ITS FAIR FOR HIM TO USE THAT EXCUSE AND DENY MY REQUEST JUST BECAUSE I DIDN'T ASK HIM TO IT WAS BY HIS CHOICE.

NHTSA ODI #11174532

19,900 miles · Sep 19, 2013
Power Train

2009 JEEP WRANGLER X 2 DOOR MANUAL TRANSMISSION TRANSMISSION FIRST GEAR POPS OUT OF GEAR DURING ACCELERATION. SHIFT TO FIRST, LET OFF OF CLUTCH WITH OR WITHOUT THROTTLE APPLIED AND THE TRANSMISSION WILL KICK OUT OF FIRST GEAR, LEAVING THE VEHICLE AND OCCUPANTS IN NEUTRAL IN AN INTERSECTION, OR ON TRAIN TRACKS FROM A STOP, FOR…

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2009 JEEP WRANGLER X 2 DOOR MANUAL TRANSMISSION TRANSMISSION FIRST GEAR POPS OUT OF GEAR DURING ACCELERATION. SHIFT TO FIRST, LET OFF OF CLUTCH WITH OR WITHOUT THROTTLE APPLIED AND THE TRANSMISSION WILL KICK OUT OF FIRST GEAR, LEAVING THE VEHICLE AND OCCUPANTS IN NEUTRAL IN AN INTERSECTION, OR ON TRAIN TRACKS FROM A STOP, FORCING QUICK CLUTCH PEDAL APPLICATION AND SHIFTING INTO FIRST AGAIN, WITH THE PROBLEM MOST OFTEN RECURRING. THIS HAPPENS EVERY TIME THE VEHICLE IS DRIVEN. THIS DOES NOT HAPPEN IN 3RD OF 5TH GEAR. DEALER DID A DIAGNOSIS PAID FOR BY OWNER, AND DETERMINED IT WAS THE 1/2 GEAR AND SYNCHRO GEARS. CHRYSLER HAS A TECHNICAL SERVICE BULLETIN THAT I WAS INELIGIBLE. VEHICLE HAD 20K MILES WHEN PURCHASED, 25000 WHEN DIAGNOSED, NOW AT 46,000 MILES, WITH AN EVEN MORE OFTEN OCCURRENCE. *TR

NHTSA ODI #10544437

18,000 miles · Sep 22, 2011
Power Train

VEHICLE JUMPS OUT OF 1ST GEAR WHEN YOU ARE PULLING OUT. IT ALMOST BROKE MY WRIST. DEALER REFUSES TO FIX UNLESS THEY CAN REPLICATE THE PROBLEM. EVEN THOUGH THEY HAVE A SERVICE BULLETIN ISSUED ON APRIL 20, 2010. THIS IS VERY UNSAFE. CAN SOMEONE HELP ME? *TR

NHTSA ODI #10426804

18,000 miles · Jan 23, 2011
Power Train

2009 JEEP WRANGLER 2DR 4WD W/6SPEED MANUAL TRANSMISSION. THIS IS A KNOWN PROBLEM ACCORDING TO A RECENT DEALERSHIP SERVICE VISIT THAT THEY ARE "FULLY AWARE OF". THE GEAR SHIFT FREQUENTLY POPS OUT OF 1ST GEAR WHILE STARTING FROM A STANDSTILL. VEHICLE HAS 28,000 MILES ON IT, ISSUE HAD BEGUN AT ABOUT 16-18K. IT BEGAN AS A SPORADIC …

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2009 JEEP WRANGLER 2DR 4WD W/6SPEED MANUAL TRANSMISSION. THIS IS A KNOWN PROBLEM ACCORDING TO A RECENT DEALERSHIP SERVICE VISIT THAT THEY ARE "FULLY AWARE OF". THE GEAR SHIFT FREQUENTLY POPS OUT OF 1ST GEAR WHILE STARTING FROM A STANDSTILL. VEHICLE HAS 28,000 MILES ON IT, ISSUE HAD BEGUN AT ABOUT 16-18K. IT BEGAN AS A SPORADIC ISSUE AND HAS BECOME MORE FREQUENT, APPROX 1-2 TIMES PER MONTH. ON THE SERVICE VISIT 1/20/2011, DEALERSHIP WAS OF NO HELP AS THEY COULD NOT REPLICATE THE PROBLEM AND NO REPAIR OR ADVICE WAS GIVEN. VEHICLE WILL BE OUT OF WARRENTY IN APPROX 8000K. THIS COMMON ISSUE WILL THEN BE ON THE HANDS OF THE OWNER. IT IS ACTUALLY MORE OF A SAFETY ISSUE AS THERE IS NO WARNING WHEN IT'LL POP OUT OF GEAR AS ONE PULLS INTO THE FLOW OF TRAFFIC AND THEN SUDDENLY BECOMES IMMOBILE POSING A SERIOUS T-BONE POTENTIAL. SURPRISING, THE TOTAL LACK OF RESPONSIBILITY ON THE DEALERSHIP/AUTO MANUFACTURER REGARDING THIS ISSUE SINCE IT IS SO WELL KNOWN TO THE SERVICE DEPARTMENT. *LN

NHTSA ODI #10378341

19,000 miles · Jan 21, 2011
Power Train

TRANSFER CASE SHIFTER LINKAGE BROKE WHEN SHIFTING FROM 4 WHEEL DRIVE TO 2 WHEEL DRIVE. THE VEHICLE WAS STUCK IN NEUTRAL IN THE ROAD AND COULD NOT BE MOVED. LEAVING MY WIFE STRANDING IN THE MIDDLE OF A BUSY STATE HIGHWAY. *TR

NHTSA ODI #10378201

22,000 miles · Jan 19, 2011
Power Train

OVER 8 TIMES IN THE PAST MONTH MY 2009 JEEP WRANGLER HAS VIOLENTLY SLIPPED OUT OF FIRST GEAR WHEN TRYING TO ACCELERATE. WHEN THIS HAPPENS THE CAR STOPS SUDDENLY AND THERE IS A LOUD BANG LIKE ONE WOULD EXPECT IN A REAR END COLLISION. I AM LUCKY THIS HAS NOT HAPPENED WHILE IN AN INTERSECTION OR WHILE TRYING TO AVOID A COLLISION. T…

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OVER 8 TIMES IN THE PAST MONTH MY 2009 JEEP WRANGLER HAS VIOLENTLY SLIPPED OUT OF FIRST GEAR WHEN TRYING TO ACCELERATE. WHEN THIS HAPPENS THE CAR STOPS SUDDENLY AND THERE IS A LOUD BANG LIKE ONE WOULD EXPECT IN A REAR END COLLISION. I AM LUCKY THIS HAS NOT HAPPENED WHILE IN AN INTERSECTION OR WHILE TRYING TO AVOID A COLLISION. THE DEALERSHIP WILL NOT EVEN LOOK INTO THE PROBLEM IF THEY CANNOT RE-CREATE THE INCIDENT WHICH HAPPENS AT UNPREDICTABLE TIMES. THIS HAS THE POTENTIAL FOR SERIOUS INJURY NOT ONLY FOR ME BUT OTHERS. *TR

NHTSA ODI #10377901

9,000 miles · Oct 15, 2010
Power Train

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER 4X4. THE CONTACT WAS DRIVING 7 MPH AND ATTEMPTING TO ACCELERATE INTO TRAFFIC. THE VEHICLE SHIFTED INTO FIRST GEAR AND THEN INDEPENDENTLY SHIFTED INTO NEUTRAL. THE FAILURE CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED AT LEAST SEVEN TIMES SI…

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TL* THE CONTACT OWNS A 2009 JEEP WRANGLER 4X4. THE CONTACT WAS DRIVING 7 MPH AND ATTEMPTING TO ACCELERATE INTO TRAFFIC. THE VEHICLE SHIFTED INTO FIRST GEAR AND THEN INDEPENDENTLY SHIFTED INTO NEUTRAL. THE FAILURE CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED AT LEAST SEVEN TIMES SINCE PURCHASING THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THERE WERE NO RECALLS ON HIS VEHICLE OR FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000.

NHTSA ODI #10360606

8,000 miles · Aug 2, 2010
Power Train

2007-2010 JEEP JK WRANGLER (ALL MODELS) MANUAL 6 SPEED TRANSMISSION TRANSMISSION VIOLENTLY JUMPS OUT OF GEAR (JOG) IN FIRST AND SECOND GEAR WHEN STARTING FROM A STOP. THE ACTION IS QUICK, VIOLENT AND SOUNDS LIKE THE VEHICLE HIT A CURB OR ANOTHER VEHICLE. THE MOVEMENT OF THE SHIFT HANDLE IS VIOLENT ENOUGH TO CAUSE HAND INJURY …

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2007-2010 JEEP JK WRANGLER (ALL MODELS) MANUAL 6 SPEED TRANSMISSION TRANSMISSION VIOLENTLY JUMPS OUT OF GEAR (JOG) IN FIRST AND SECOND GEAR WHEN STARTING FROM A STOP. THE ACTION IS QUICK, VIOLENT AND SOUNDS LIKE THE VEHICLE HIT A CURB OR ANOTHER VEHICLE. THE MOVEMENT OF THE SHIFT HANDLE IS VIOLENT ENOUGH TO CAUSE HAND INJURY INCLUDING BROKEN BONES. IN ADDITION, THIS IS A SAFETY CONCERN AS THE VEHICLE CAN BECOME MOMENTARILY UNABLE TO ACCELERATE FROM A STOP OR SLOW SPEED (I.E. AVOIDING OTHER VEHICLES, OBJECTS ETC.). THIS PROBLEM HAPPENS ALMOST DAILY ON THIS PARTICULAR VEHICLE. SOME QUICK RESEARCH REVEALS THAT THIS SEEMS TO BE A FAIRLY COMMON PROBLEM AS DOCUMENTED BY OTHER JEEP OWNERS/OPERATORS. *TR

NHTSA ODI #10346812

1,000 miles · May 9, 2010
Power Train

2009 JEEP WRANGLER 2 DOOR 6-SPEED MANUAL TRANSMISSION - POPS OUT OF 1ST GEAR RANDOMLY. HAPPENS WHEN STARTING FROM A STOP - LOUD BANGING NOISE. BROUGHT TO DEALERSHIP 2 TIMES ALREADY AND BECAUSE THEY CAN'T REPLICATE THE ISSUE CAN'T DO ANYTHING ABOUT IT. MAJOR SAFETY CONCERN. CAR HAS 14000 MILES BUT JOG STARTED AT APPROX 1,00…

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2009 JEEP WRANGLER 2 DOOR 6-SPEED MANUAL TRANSMISSION - POPS OUT OF 1ST GEAR RANDOMLY. HAPPENS WHEN STARTING FROM A STOP - LOUD BANGING NOISE. BROUGHT TO DEALERSHIP 2 TIMES ALREADY AND BECAUSE THEY CAN'T REPLICATE THE ISSUE CAN'T DO ANYTHING ABOUT IT. MAJOR SAFETY CONCERN. CAR HAS 14000 MILES BUT JOG STARTED AT APPROX 1,000 MILES. JEEP NEEDS TO BE ACCOUNTABLE FOR THIS. RESEARCHING ON INTERNET SHOWS NUMEROUS COMPLAINTS ON SAME PROBLEM WITH LITTLE HELP FROM JEEP OR CHRYSLER. ARE WE JEEPS "TOYOTA" VICTIMS? *TR

NHTSA ODI #10329495

21,000 miles · Mar 17, 2010
Engine And Engine CoolingPower Train

2009 JEEP WRANGLER HESITATES WHEN ACCELERATING, SOMETIMES LOSES POWER, AND/OR BUCKS RANDOMLY. WHEN STARTING FROM A STOP, THE VEHICLE WILL TAKE SOME TIME TO START ACCELERATING, WITH THE DELAY BEING IN THE ORDER OF 2 SECONDS OR MORE. WHEN MERGING, THE VEHICLE SOMETIMES LOSES POWER IF YOU STEP ON THE ACCELERATOR HARD. WHEN DRIVING …

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2009 JEEP WRANGLER HESITATES WHEN ACCELERATING, SOMETIMES LOSES POWER, AND/OR BUCKS RANDOMLY. WHEN STARTING FROM A STOP, THE VEHICLE WILL TAKE SOME TIME TO START ACCELERATING, WITH THE DELAY BEING IN THE ORDER OF 2 SECONDS OR MORE. WHEN MERGING, THE VEHICLE SOMETIMES LOSES POWER IF YOU STEP ON THE ACCELERATOR HARD. WHEN DRIVING THE VEHICLE AND ACCELERATING GENTLY, IT SOMETIMES HESITATES OR 'BUCKS' AND THEN GAINS POWER. *TR

NHTSA ODI #10320416

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

EA15007 · Air Bag Clockspring Wiring Failure

Opened Dec 4, 2015 · Closed Jul 6, 2016

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal

On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.

Additional source detail variants (4)

Air Bags

On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.

Air Bags

On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.

Air Bags:frontal

On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.

Air Bags:frontal

On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.

PE15025 · Air Bag Clockspring Wiring Failure

Opened Jun 19, 2015 · Closed Dec 7, 2015

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal

In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the air bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the replacement of the air bag clockspring wiring assembly.It should be noted that FCA initiated an Extended Warranty Program on the left hand drive MY 2007 Wrangler in late calendar year 2011.6,777 of these claims are from the MY 2007 left hand drive Wrangler.FCA advises that some of the warranty claims involved clockspring failures that would not affect the air bag operation, for example due to noise, cruise control and/or radio operation issues.Many of these claims involved newer model year subject vehicles.FCA also noted that Wrangler's removable roof and door configuration may make it more susceptible to outdoor water/moisture and dust ingress.ODI investigated the right hand drive Wrangler in calender year 2011 for a similar clockspring issue under PE11-019.That investigation lead to NHTSA Safety Recall 11V258 on right hand drive model year (MY) 2008-2012 Wranglers.FCA redesigned the remedy clockspring to improve its durability and environmental protection and revised the design of the steering wheel to column shroud.Base on the data reviewed, this Preliminary Analysis (PE) is being upgraded to an Engineering Analysis (EA).The reports cited above are listed in the public investigative file available at SaferCar.gov under this investigation ID.

Additional source detail variants (2)

Air Bags

In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the air bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the replacement of the air bag clockspring wiring assembly.It should be noted that FCA initiated an Extended Warranty Program on the left hand drive MY 2007 Wrangler in late calendar year 2011.6,777 of these claims are from the MY 2007 left hand drive Wrangler.FCA advises that some of the warranty claims involved clockspring failures that would not affect the air bag operation, for example due to noise, cruise control and/or radio operation issues.Many of these claims involved newer model year subject vehicles.FCA also noted that Wrangler's removable roof and door configuration may make it more susceptible to outdoor water/moisture and dust ingress.ODI investigated the right hand drive Wrangler in calender year 2011 for a similar clockspring issue under PE11-019.That investigation lead to NHTSA Safety Recall 11V258 on right hand drive model year (MY) 2008-2012 Wranglers.FCA redesigned the remedy clockspring to improve its durability and environmental protection and revised the design of the steering wheel to column shroud.Base on the data reviewed, this Preliminary Analysis (PE) is being upgraded to an Engineering Analysis (EA).The reports cited above are listed in the public investigative file available at SaferCar.gov under this investigation ID.

Air Bags:frontal

In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the air bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the replacement of the air bag clockspring wiring assembly.It should be noted that FCA initiated an Extended Warranty Program on the left hand drive MY 2007 Wrangler in late calendar year 2011.6,777 of these claims are from the MY 2007 left hand drive Wrangler.FCA advises that some of the warranty claims involved clockspring failures that would not affect the air bag operation, for example due to noise, cruise control and/or radio operation issues.Many of these claims involved newer model year subject vehicles.FCA also noted that Wrangler's removable roof and door configuration may make it more susceptible to outdoor water/moisture and dust ingress.ODI investigated the right hand drive Wrangler in calender year 2011 for a similar clockspring issue under PE11-019.That investigation lead to NHTSA Safety Recall 11V258 on right hand drive model year (MY) 2008-2012 Wranglers.FCA redesigned the remedy clockspring to improve its durability and environmental protection and revised the design of the steering wheel to column shroud.Base on the data reviewed, this Preliminary Analysis (PE) is being upgraded to an Engineering Analysis (EA).The reports cited above are listed in the public investigative file available at SaferCar.gov under this investigation ID.

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den